After you apply

Waiting for a response on your application

If you filled in an application, you'll get a letter from us in the mail. It will tell you one of these things:

• If we need more information from you
• A decision on your application

Your decision letter will include

• The amount you will receive each month
• The date of your first payment
• Any past payments that may be owed to you

Checking your application status

You can check your application status in two ways:

• Online: Sign in to your MSCA and select the "Manage my benefits" link in the Old Age Security section
• By phone: Call us

Updating and correcting your application

Make sure your application is accurate. To correct information or update your direct deposit, mailing address, or telephone number, use one of the following methods:

• Complete the eServiceCanada form
• Visit a Service Canada Office
• Call us

Penalties for false, misleading, or omitted information

You could be fined if there is false, misleading, or omitted information on your OAS application. Interest is also charged on penalties and overpayments that are subject to a penalty.

Learn about Penalties, Interest and Disclosure Policy

If you disagree with the decision

If you disagree with the decision on your application, you may ask to have the decision reviewed. To do so, you must send your request for reconsideration in writing within 90 days of receiving your decision letter.

Request a reconsideration of your Old Age Security application.