Consumer affairs

Solutions for everyday consumer topics like complaint resolution and consumer protection.

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Services and information

Consumer complaints

Knowing your rights, considerations and how to pursue a complaint against a business or service provider.

Canadian Consumer Handbook

Tips intended to help you become a better-informed and more confident consumer.

Consumer affairs offices across Canada

Contact information for federal, provincial and territorial consumer affairs offices.

Consumer policy research

A collection of Canadian research references on consumer-related topics.

Protection from frauds and scams

Identity theft, types of fraud, counterfeit money and other threats or scams.

Financial tools and calculators

Tools to help you choose a bank account and credit card, including budget and mortgage calculators.

Managing your money

Budgeting, banking, money transfers, insurance and planning your finances at different life stages.

Debt and borrowing

Managing debt, credit cards, mortgages, loans, lines of credit, credit reports and more.

Search for recalls and safety alerts

Find recalled consumer products, vehicles, food and health products.

Advertising and competition rules

Fair competition regulations for businesses and consumers.

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