Track and receive your response

Track your request with your ATIP Online account

When you make an ATIP Online account, you will be able to:

  • Access your previous requests
  • Check the status of your requests
  • Get email notifications when your request is completed

Download your records with an ATIP Online account

You spoke, we listened - no more CDs in the mail!

Now you can receive your reply package electronically to your secure account. In one click you can either view the reply in your browser or download the document.

File sizes the service allows

There will always be some response packages too large to download online, but you should be able to download all but the largest documents using ATIP Online. Depending on the speed of internet in your area, downloading larger files may take a few minutes.

The service allows up to five documents of 50 MB each, or a total of 250 MB for each request response.

System usage will be monitored to evaluate if that’s enough size to meet the needs of Canadians.

If you don’t have an ATIP Online account, you can receive your records by mail or view them in person.

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