Make a request

Make your request online

If you know your institution

We are piloting an update to the ATIP Online Request Service. If you are making a request with one of the following institutions, you can be part of the pilot:

  • Crown-Indigenous Relations and Northern Affairs Canada
  • Finance Canada
  • Health Canada
  • Indigenous Services Canada
  • Office of the Information Commissioner
  • Office of the Privacy Commissioner
  • Public Health Agency of Canada
  • Shared Services Canada
  • Treasury Board of Canada Secretariat
  • Veterans Affairs Canada
Make your request with the  ATIP Online pilot

If your institution is not part of this pilot proceed to ATIP Online request service.

Rest assured more institutions will be available soon as we move to full production.

If you don't know your institution

Your request must be directed to a specific institution. If you’re not sure which one, you will be able to search by topic and see a list of suggested institutions that may hold your records. Start your request.

Make your request by mail or email

Step 1:  Search existing summaries

Before making an access to information request, you can search the summaries of access to information requests for records that have already been released by the Government of Canada to see if you can find what you are looking for there.

Step 2: Find who holds the information you are requesting

Access to Information or Personal Information requests are submitted to institutions that hold the information you are requesting.
To find out which institution holds the information you are requesting, you can review:

  • the list of institutions you can request information from
  • what institutions do, and what information they hold

To determine which institution holds the information you are requesting, find out what each institution does and what information it holds.

Step 3: Fill out a request form

There are 3 request forms, depending on the type of request you want to make. If you are not sure which request you are making, refer to the types of information requests. 

Download the request form

If you can't download or print the form

You may also submit a letter clearly indicating that your request is being made under either the Access to Information Act or the Privacy Act, and describe the following:

  1. The records you are seeking.
    • Be as specific as possible.
    • For example, you could give a date range and detailed subject matter.
  2. Your preferred method of receiving the records:
    • copies sent electronically or by mail, or
    • viewing the records in person.
  3. Your email address or telephone number in case there are questions.
  4. Your name, street address, city or town, province or territory and postal code.
  5. The date of your request.

Note: Other tips for submitting by mail or email

  • To assist in processing your request quickly, you could include details, such as a date range, that would assist the government institution in finding the relevant records.
  • For personal information requests, additional information may be requested by the government institution to verify your identity.
Step 4. Send the request and payment

Begin by looking up the Access to Information and Privacy Coordinator of the government institution you wish to send your request to. Contact information is listed by institution.

Be sure to include the appropriate fee with your request:

  • There is no fee for personal information requests.
  • There is no fee for correcting your personal information.
  • For access to information requests, include the $5 application fee.
  • Generally, cheques or money orders can be made payable to the Receiver General of Canada.

Note: For government institutions without a Receiver General account, cheques and money orders must be made out directly to the institution. Contact the Access to Information and Privacy Coordinator to confirm before sending your request.

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