Inclusive interactions
Inclusive interactions
Ensure that documents, communications and interactions are accessible, inclusive, equitable and usable by all in any setting.
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Why inclusive interactions matter to you
No matter your role, creating inclusive interactions helps build a respectful, welcoming and collaborative work environment. Being mindful of others’ perspectives and needs leads to stronger teamwork and better results.
With inclusive interactions, you can:
- recognize personal biases and show empathy
- communicate clearly and adapt to diverse needs
- practice active listening and thoughtful engagement
- support diversity, equity, inclusion and accessibility in all interactions
How you can demonstrate inclusive interactions
You can demonstrate inclusive interactions through specific actions that reflect awareness, empathy and intentional engagement. Examples include but are not limited to the following.
- Bias recognition
- Challenge assumptions to promote fair communication
- Empathy
- Recognize and respond to others’ emotions in digital environments
- Adaptive communication
- Use plain language to meet diverse audience needs
- Active listening
- Listen carefully to others to avoid assumptions
- Diversity awareness
- Collaborate with individuals from diverse backgrounds
- Equity
- Address barriers to ensure that digital tools are inclusive
- Inclusion
- Create welcoming environments by reviewing work for biases
- Accessibility
- Use tools like screen readers to meet accessibility standards
- Self-engagement
- Foster a collaborative environment and a sense of belonging
How you can help
This is a work in progress, and we will continue to improve on it based on your feedback.
Share your thoughts and suggestions by email: icommunity-icollectivite@tbs-sct.gc.ca
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