Annex A: Defence Team Total Health and Wellness Strategy – Action Plans

Purpose of the Strategic Action Plan

The purpose of the strategic action plan is to outline the specific strategic actions the DND/CAF will take to achieve the goals set out in the Defence Team Total Health and Wellness Strategy. The aim of these activities is to improve wellness among the Defence Team, resulting in a strengthened workforce, enhancing our operational effectiveness to best achieve Canada’s Defence mandate.

Line of Effort 1: Communicate, Educate, Collaborate

Striving for improved wellness among the Defence Team means ensuring Defence Team members understand all aspects of their health and wellness, in order to take the necessary steps to implement solutions and access the necessary services they require for support. Actions in this line of effort will lead to Defence Team members:

  • Better managing life challenges by applying total health and wellness knowledge and awareness;
  • Applying effective solutions and accessing the services they need; and
  • Striving for optimal health and wellness outcomes.

Strategic Objective 1.a.: Increase knowledge of health and wellness through collective promotion activities.

Action

Outcome

Organization

Timeline

1

Develop and implement a Total Health and Wellness (THW)
Communications Plan

  • Defence Team (DT) members are aware of the programs and services available to assist them; and
  • DT members are using the available THW programs and services.

Primary
ADM(PA)

Secondary
ADM(HR-Civ), Chief Military Personnel (CMP), Personnel Support Program (PSP)

Fall 2021

Strategic Objective 1.b.: Increase health and wellness literacy through harmonized training and education.

Action

Outcome

Organization

Timeline

2

Coordinate the development and implementation of an integrated THW
Training Plan

  • Increase in DT members receiving training and education on THW;
  • DT members have knowledge of THW and understand the principles and concepts of how to achieve optimal health and wellness; and
  • DT members understand the risks and benefits associated with a lifestyle of THW.

Primary

Defence Team –Human Resources Committee (DT-HRC)

(Total Health and Wellness Sub-Committee (THW SC)

Secondary

PSP, Canadian Forces Health Services (CFHS), Defence Learning Network (DLN)

Fall
2021

Strategic Objective 1.c. Engage champions and advocates to promote wellness.

Action

Outcome

Organization

Timeline

3

Leverage existing Champion and Advocate Programs for THW promotion

  • Recurrent endorsement of THW by Senior Leadership;
  • A rewards program to recognize THW advocates; and
  • DT members are using the available THW programs and services.

DT-HRC
(THW SC)

Spring
2022

Line of Effort 2: Strengthen Governance

A Total Health and Wellness Governance Framework is necessary to support greater alignment and integration of health and wellness into organizational priorities. Strong governance will lead to well-guided and supported initiatives, advancing the Total Health and Wellness of the Defence Team.

Strategic Objective 2.a.: Engage leadership through the Defence Team Human Resources Total Health and Wellness Sub-Committee.

Action

Outcome

Organization

Timeline

4

Formalize Total
Health and Wellness
Governance Structure

THW initiatives and efforts are prioritized,
sustained and progressing as a high
priority for the DND/CAF.

DT-HRC
(THW SC)

Winter 2020-21

Strategic Objective 2.b.: Integrate Base and Wing health and wellness committees.

Action

Outcome

Organization

Timeline

5

Develop a THW reporting structure that connects the THW SC with Base and Wing Health and Wellness Commit- tees to share in- formation and best practices

  • An integrated THW task force with under standing into health and wellness issues at the regional (Base/Wing) level; and
  • THW initiatives and efforts are well informed and supported at both regional and national levels to advance the THW of the Defence Team.

DT-HRC
(THW SC)

Spring
2022

Strategic Objective 2.c.: Build a health and wellness monitoring framework for continuous improvement.

Action

Outcome

Organization

Timeline

6

Develop a robust Performance Measurement Framework (PMF) and a THW dashboard to capture ongoing THW-related assessment activities and performance data

  • THW initiatives and efforts apply lessons learned and evidence- based decision making to facilitate continuous improvement efforts; and
  • A THW continuous improvement framework that uses an assessment-to-solutions approach and is integrated with the PMF.

DT-HRC
(THW SC)

Fall 2022

7

Stand up a THW Monitoring Office to ensure ongoing program monitoring of the THWS

  • THW initiatives and efforts apply lessons learned and evidence-based decision making to facilitate continuous improvement efforts; and
  • A THW continuous improvement framework that uses an assessment-to-solutions approach and is integrated with the PMF.

DT-HRC
(THW SC)

Spring
2021

Line of Effort 3: Enable a Healthier Workplace

A healthy work environment which supports the pursuit of wellness is essential to ensuring Defence Team members are fit and resilient. Enabling a healthier workplace will lead to:

  • Total Health and Wellness initiatives, programs and services that meet the overall needs of the Defence Team; and
  • A safe and positive workplace where Defence Team members feel supported, valued and empowered.

Strategic Objective 3.a.: Employ continuous assessment-to-solutions approach to understand the needs of the workforce.

Action

Outcome

Organization

Timeline

8

Manage a central repository of existing DND/CAF personnel research to facilitate access to knowledge and information

  • Continuous assessment data and solutions to understand and meet the THW needs of the DT;
  • THW initiatives, programs and services owners have access to and are aware of available DT health and wellness-related research, including, and in addition to, DWWS;
  • Continuous DT health and wellness assessment provides THW initiatives, programs and services owners with a better understanding of the needs of the DT workforce to support continuous improvements; and
  • THW initiatives, programs and services owners are using DND/CAF personnel research to inform program designs and decision-making practices.

Director General Military Personnel Research and Analysis (DGMPRA)

Fall
2022

9

Conduct the Defence Workplace Wellbeing Survey (DWWS)

Fall
2022

Strategic Objective 3.b.: Address workplace stressors to increase workplace well-being.

Action

Outcome

Organization

Timeline

10

Implement the Integrated Defence Team approach to building a healthy workplace

  • Identified risk factors and solutions for psychological health and safety in the DT workplace;
  • Departmental action to fulfill the THW L1 Response Action Plan;
  • Reduced risk of harassment and violence in the workplace; and
  • Defence Team members have positive workplace well-being.

Integrated Conflict and Complaint Management (ICCM)

Spring 2021

11

Adapt the National Standard on Psychological Health and Safety in the Workplace

Director of General Safety
(D Safe G)

Fall
2021

12

Continue to address sexual misconduct, hateful conduct, any form of discrimination, harassment and violence, employment inequity and abuse of power in the workplace

Chief, Professional Conduct and Culture (CPCC) and Sexual Misconduct Support and Resource Centre (SMSRC)

Ongoing

13

Continue to operationalize Integrated Conflict and Complaints Management

ICCM

Ongoing

14

Develop and Implement THW L1 Response Action Plans

All L1s

Fall
2022

15

Achieve full operational capability for the Civilian Return to Work Program

D Safe G

Spring 2022

16

Achieve full operational capability for the CAF Return to Duty program

Canadian Armed Forces Transition Group
(CAF TG)

Winter 2022

Strategic Objective 3.c.: Empower leadership to better balance organizational demands and the needs of their people.

Action

Outcome

Organization

Timeline

17

Conduct research to assess and understand leaders’ challenges to balancing organizational demands and the wellness of their teams

  • The organization will have understanding of leadership’s challenges when balancing organizational demands and employee needs;
  • Defence Team leaders are empowered to effectively balance the health and wellness of their members with the goals of the organization; and
  • Defence Team leaders are actively engaged in supporting the Total Health and Wellness of the Defence Team.

DGMPRA

Fall
2022

18

Coordinate the development of resources (i.e. toolkits, forums, advisory support) for leaders to promote a healthy work environment

DT-HRC
(THW SC)

Spring 2022

Strategic Objective 3.d.: Embrace a culture of wellness.

Action

Outcome

Organization

Timeline

19

Leverage current culture alignment activities to promote the psychological health and wellness of the Defence Team

  • A workplace culture that promotes Total Health and Wellness across the Defence Team;
  • A psychologically safe and positive DT workplace; and
  • DT members are supported, valued and empowered at work.

DT-HRC
(THW SC)

Fall
2021

20

Coordinate the development and implementation of a stigma-reduction Action Plan

DT-HRC
(THW SC)

Spring 2022

21

Develop and implement an Injury Prevention and Surveillance System to reduce the burden and impact of injuries in the CAF

CFHS, Director Force Health Protection (DFHP)

Winter 2025

Line of Effort 4: Improve Access to Care and Support

No pursuit of wellness outcomes can be realized without access to the resources required to effect change. Improving access to care and support is necessary if the DND/CAF is to have a positive impact on the health and wellness of Defence Team members..

Strategic Objective 4.a.: Improve availability of services to meet the wellness needs of all Defence Team members.

Action

Outcome

Organization

Timeline

22

Conduct a comprehensive review of all THW-related programs and services available regionally across DND/CAF to identify gaps and redundancies and align efforts

THW related programs and services are available to meet the regional needs of DT members.

DT-HRC
(THW SC)

Fall 2022

23

Enable virtual care platforms to provide secure and convenient communication options for patients

CFHS

Fall 2025

Strategic Objective 4.b. Increase accessibility to programs and services across the Defence Team.

Action

Outcome

Organization

Timeline

24

Standardize regional communication mechanisms to ensure consistent THW program and service information is provided to all Defence Team members and military families

  • Defence Team members have improved access to THW programs and services; and
  • Improved access to care and support has a positive impact on THW of DT members.

Primary
DT-HRC
(THW SC)

Secondary
PSP, CFHS,
ADM(HR-Civ)

Fall
2022

25

Provide Defence Team members an annual orientation on available THW services and programs at the regional level

Primary
ADM(HR-Civ), CMP

Secondary
DT-HRC
(THW SC),
Regional Health and Wellness Committees

Fall
2022; Ongoing

26

Partner with external program and service providers to increase offerings where and when required

Fall
2022; Ongoing

27

Enhance Health Services to ill and injured service personnel by increasing support for occupational therapy and case management

CFHS

Spring
2022

28

Expand the Office of Disability Management

Director General Workplace Management (DGWM)

Fall
2021

29

Modernise the Military Family Support Program (MFSP) and increase programs and services nationally and locally to include the virtualization of family services

Director Military Family Services (DMFS)

Fall
2021

30

Implement THW-related activities outlined in the CAF Suicide Prevention Action Plan

Director Personnel Strategy (DPS)

Fall
2021

31

Achieve full operational capability for CAF TG

CAF TG

Spring 2024

Strategic Objective 4.c.: Identify and reduce barriers to Total Health and Wellness.

Action

Outcome

Organization

Timeline

32

Coordinate the routine review of existing national programs and services to address evolving needs of DT members

  • Barriers to care and support that impact the Health and Wellness of Defence Team members are reduced; and
  • Improved access to care and support has a positive impact on THW of DT members.

DT-HRC
(THW SC)

Spring
2023

33

Stand-up a Tiger Team to identify and implement opportunities to align existing programs and services to a wider Defence Team audience where and when appropriate

Winter 2022-23

34

Implement the Spiritual Resiliency Strategy

Chaplain General (Chap Gen)

Spring
2022

35

Implement BALANCE – The CAF Physical Performance Strategy

Commands,
PSP, CFHS

Ongoing

Strategic Objective 4.d.: Enable women’s long-term health and ability to excel in their chosen occupation.

Action

Outcome

Organization

Timeline

36

Implement the Women’s Health Framework

  • Barriers to care and support that impact the Health and Wellness of Defence Team members are reduced; and
  • Improved access to care and support has a positive impact on the THW of DT members.

CFHS

Spring 2022

Line of Effort 5: Align and Integrate

The Defence Team Total Health and Wellness Strategy calls for a systematic review of policies and programs to ensure any gaps are filled and any unwanted redundancies are addressed. This will lead to more responsive and relevant policies and programs that meet our needs today and into the future. This line of effort aims to reduce the number of gaps and bar- riers to the health and wellness of the Defence Team.

Strategic Objective 5.a.: Increase total health and wellness stakeholder collaboration for a comprehen- sive approach to health and wellness.

Action

Outcome

Organization

Timeline

37

Identify opportunities for increased collaboration in support of a comprehensive approach to Health and Wellness

  • Increase in THW stakeholder collaboration for integration and alignment of efforts and activities; and
  • Integrated and aligned THW efforts reduce the number of gaps and barriers for a comprehensive approach to health and wellness for Defence Team members.

DT-HRC
(THW SC)

Ongoing

Strategic Objective 5.b.: Conduct a policy review to ensure relevant and responsive guidance and direction.

Action

Outcome

Organization

Timeline

38

Explore the development and implementation of a THW policy framework that defines accountabilities at all levels of the organization and governance structures across the dimensions of health

  • Responsive and relevant THW policies provide guidance and direction to programs and services; and
  • Integrated and aligned THW efforts reduce the number of gaps and barriers for a comprehensive approach to health and wellness for Defence Team members.

Director Military Personnel Policy Integration
(DMPPI)

Spring
2022

39

Review all THW-related policies across DND/CAF to a) identify gaps; b) identify unwanted redundancies; c) eliminate barriers to wellness; and d) set priorities for policy renewal and development activities

DMPPI

Spring
2022

Strategic Objective 5.c.: Conduct a review of total health and wellness programs to improve alignment and integration.

Action

Outcome

Organization

Timeline

40

Leverage activities 32 and 33 to conduct a comprehensive review of all Total Health and Wellness programs and identify any gaps and unwanted redundancies which create a barrier to Defence Team wellness

  • Integrated and aligned THW efforts reduce the number of gaps and barriers for a comprehensive approach to health and wellness for Defence Team members.

DT-HRC
(THW SC)

Spring
2023

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