Annex B: The Defence Team Total Health and Wellness Strategy Performance Measurement Framework (PMF)

Successful implementation of the Defence Team Total Health and Wellness Strategy requires a robust and responsive Performance Measurement Framework (PMF). The PMF will monitor and assess the strategic outcomes of the strategy. As the strategic change agenda advances throughout the implementation of the strategy’s initiatives, results and improvement plans will shift; therefore performance measures will also evolve to accurately reflect the impact on the health and wellness of the Defence Team.

The data captured through the PMF will determine the path to achieving the strategy’s outcomes. The PMF provides the organization with the ability to conduct routine assessment of interventions and measurement of expected outcomes. The PMF also supports performance evaluation with reliable data to determine where health and wellness improvements can be made. It is aligned with the Departmental Results Framework (DRF) to ensure it continues to respond to Departmental and the Government of Canada’s direction.

The table below includes Key Performance Indicators (KPIs) that will be used to measure the strategy’s progress towards achieving what it is set out to accomplish. The outcomes and indicators are grouped by Line of Effort (LOE) and correspond to elements within the strategy. As many new initiatives are being proposed through the strategy, baseline measures will need to be established to measure progress towards the expected outcomes. Once baseline data is determined, targets will be set within specific timeframes.

Line of Effort (LOE)

Outcome

Key Performance Indicator

LOE 1: Communicate, Educate, Collaborate

Increase in Defence Team members receiving training and education on THW

# of Defence Team members participating in training and education related to THW

Defence Team members are using the available THW programs and services

% of Defence Team members aware of the THW-related programs and services available to them

# of Defence Team members using THW-related programs and services

# of Defence Team members using THW-related programs and services

LOE 2: Strengthen Governance

THW initiatives and efforts apply lessons learned and evidence-based decision making to facilitate continuous improvement efforts

% of identified THW issues being addressed through the THW Sub-Committee/by region

THW initiatives and efforts are well informed and supported at both regional and national levels to advance the THW of the Defence Team

Extent of regional and national level initiatives and efforts that are well informed by the elements identified as THWS actions

Extent of regional and national level initiatives and efforts that are adequately resourced

LOE 3: Enable a Healthier Workplace

Reduced risk of harassment and violence in the workplace

% of Defence Team members who indicate that they have been a victim of harassment at work in the last 12 months

% of CAF members who strongly agree they have received adequate training on preventing sexual mis- conduct

% of Defence Team members who agree that the CAF/DND works hard to create a workplace that prevents discrimination

Defence Team members have positive workplace well-being

% of CAF members who report a positive workplace well-being**

% of civilian Defence Team mem- bers who are categorized as having positive workplace well-being

Defence Team leaders are empowered to effectively balance the health and wellness of their members with the goals of the organization

% of leaders who indicate they feel the organization supports them when having difficulty balancing organizational demands and health and wellness of their team members

Defence Team leaders are actively engaged in supporting the THW of the Defence Team

% of Defence Team members who report that their direct supervisor is actively engaged in supporting their health and wellness

A workplace culture that promotes THW across the Defence Team

% of Defence Team members reporting high levels of civility and respect in the workplace

THW initiatives, programs and services owners are using DND/CAF personnel research to inform program designs and decision-making practices

# of THW initiatives, programs and services that have used Defence Team THW research to inform program design and decision-making practices

A psychologically safe and positive Defence Team workplace

% of Defence Team members who report they feel psychologically safe in their work teams

% of civilian Defence Team members who describe the workplace as psychologically healthy**

Defence Team members are supported, valued and empowered at work

% of Defence Team members who have high levels of perceived organizational support

% of Defence Team members who report that when working with members of their team, their unique skills and talents are valued and utilized

LOE 4: Improve Access to Care and Support

THW-related programs and services are available to meet the regional needs of Defence Team members

# of Base and Wing Health and Wellness Committees reporting adequate availability of programs and services to meet the THW needs of Defence Team members within their region

Defence Team members have improved access to THW programs and services

# of Base and Wing Health and Wellness Committees reporting adequate access to THW programs and services existing in their region

Barriers to care and support that impact the Health and Wellness of Defence Team members are reduced

# of actions taken to reduce identi- fied barriers to care and support impacting the health and wellness of Defence Team members

Improved access to care and support has a positive impact on THW of Defence Team members

% of Defence Team members who indicate that care and support services and/or programs have had a positive impact on their health and wellness

LOE 5: Align and Integrate

Responsive and relevant THW policies provide guidance and direction to programs and services

% of relevant Defence Team policies that include guidance and direction on THW for programs and services

Integrated and aligned THW efforts reduce the number of gaps and barriers for a comprehensive approach to health and wellness for Defence Team members

# of THW program and policy gaps and barriers

Ultimate Strategic Outcome

Total health and wellness among the Defence Team, resulting in a strengthened workforce that is best positioned for operational effectiveness and the fulfillment of Canada’s Defence mandate

% of Defence Team members who have high engagement at work

% of military personnel who feel that the CAF provides a reasonable quality of life for themselves and their families**

Average sick leave usage in days for civilian Defence Team members

% of military personnel who are medically fit for their occupation**

** Departmental Results Framework Indicator

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