Additional information

Core Responsibility 1: Social Development

Description: Increase inclusion and opportunities for participation of Canadians in their communities.

Departmental Result:

• Homelessness is prevented and reduced

• Indicator: Reduction in the estimated number of shelter users who are chronically homeless

Departmental Result:

• Not-for-profit organizations, communities and other groups have an enhanced capacity to address a range of social issues such as the social inclusion of people with disabilities, the engagement of seniors and support for children and families

Indicator:

• For every dollar invested through the Social Development Partnerships Program, amount leveraged/invested by non-federal partners

Departmental Result:

• Barriers to accessibility for people with disabilities are removed

Indicator:

• Number of community spaces and workplaces that are more accessible due to Enabling Accessibility Fund funding

Departmental Result:

• Access to early learning and child care is increased

Indicators:

• Number of children in regulated child care spaces and/or early learning programs
• Number of children receiving subsidies or other financial supports

Departmental Result:

• Clients receive high-quality, timely and efficient services that meet their needs

Program Inventory

Programs:

• Reaching Home
• Social Development Partnerships Program
• New Horizons for Seniors Program
• Enabling Accessibility Fund
• Early Learning and Child Care
• Indigenous Early Learning and Child Care Transformation Initiative
• Canadian Benefit for Parents of Young Victims of Crime
• Accessible Canada Initiative
• Sustainable Development Goals Funding Program

Core Responsibility 2: Pensions and Benefits

Description:Assist Canadians in maintaining income for retirement, and provide financial benefits to survivors, people with disabilities and their families.

Departmental Result:

• Seniors have income support for retirement

Indicators:

• Percentage of seniors receiving the Old Age Security pension in relation to the estimated total number of eligible seniors
• Percentage of seniors receiving the Guaranteed Income Supplement in relation to the estimated total number of eligible seniors
• Percentage of Canada Pension Plan contributors aged 70+ receiving retirement benefits
• Percentage of seniors living in low income

Departmental Result:

• People with disabilities and their families have financial support

Indicators:

• Percentage of Canada Pension Plan contributors who have contributory eligibility for Canada Pension Plan disability benefits and therefore have access to financial support in the event of a severe and prolonged disability
• Percentage of Canadians eligible for the Disability Tax Credit who have a Registered Disability Savings Plan to encourage private savings
• Percentage of Canadians with disabilities eligible for a Registered Disability Savings Program that have received a grant and/or a bond to assist them and their families to save for their long-term financial security

Departmental Result:

• Clients receive high-quality, timely and efficient services that meet their needs

Indicator:

Number of service standard targets for Pensions and Benefits program priority services, as defined by the Government of Canada’s Policy on Service, that are being met

Key Measures:

• Percentage of Canada Pension Plan retirement benefits paid within the first month of entitlement
• Percentage of decisions on applications for a Canada Pension Plan disability benefit within 120 calendar days
• Percentage of Old Age Security basic benefits paid within the first month of entitlement

Program Inventory

Programs:

• Old Age Security
• Canada Disability Savings Program
• Canada Pension Plan

Core Responsibility 3: Learning, Skills Development and Employment

Description: Help Canadians access post-secondary education, obtain the skills and training needed to participate in a changing labour market and provide supports to those who are temporarily unemployed.

Departmental Result:

Canadians access education, training and lifelong learning supports to gain the skills and work experience they need

Indicators:

• Number of Canadians receiving training and/or employment supports
• Employment or returns to school following training/supports
• Percentage of Canadians aged 18 to 24 that are enrolled in university or college

Percentage change in Canadians aged 25 to 64 enrolled in university or college

Departmental Result:

Canadians participate in an inclusive and efficient labour market

Indicators:

• Employment rate for Canadians
• Employment rate for Indigenous people off reserve
• Employment rate for Indigenous people on reserve
• Employment rate for recent immigrants
• Employment rate for persons with disabilities
• Employment rate for youth
• Employment rate for women
• Employment rate for older Canadians
• Employment rate for lone parents
• Unemployment-to-job vacancies (ratio)

Departmental Result:

Canadians receive financial support during employment transitions such as job loss, illness, or maternity/parental leave.

Indicators:

• Percentage of workers losing their job in the previous year that were eligible for Employment Insurance
• Percentage of Employment Insurance claimants finding employment before the end of their benefit entitlement. 

Departmental Result:

More students from low- and middle-income families access and participate in post-secondary education

Indicators:

• Proportion of low- and middle-income Canadian young adults participating in Post-Secondary Education
• Percentage of beneficiaries with a Registered Education Savings Plan (RESP) withdrawal that have ever received an additional amount of Canada Education Savings Grant (CESG) and/or Canada Learning Bond (CLB), which are available only to children from low- and middle-income families, as compared to the total population of beneficiaries
• Percentage of full-time students (all ages) who used federal student financial assistance to help finance their participation in Post-Secondary Education

Departmental Result:

Clients receive high-quality, timely and efficient services that meet their needs

Indicators:

• Percentage of Employment Insurance benefit payments or non-benefit notifications issued within 28 days of filing
• Percentage of Employment Insurance requests for reconsideration reviewed within 30 days of filing
• Percentage of Social Insurance Numbers applied for through the Newborn Registration Service issued within 10 business days

Internal Services

Programs:

• Employment Insurance
• Labour Market Development Agreements
• Workforce Development Agreements
• Opportunities Fund for Persons with Disabilities
• Job Bank
• Youth Employment Strategy
• Skills and Partnership Fund
• Literacy and Essential Skills
• Indigenous Skills and Employment Training (ISET) Program
• Student Work Placement Program
• Union Training and Innovation Program
• Sectoral Initiatives Program
• Temporary Foreign Worker Program
• Foreign Credential Recognition Program
• Enabling Fund for Official Language Minority Communities
• Canada Student Loans Program and Canada Apprentice Loans
• Canada Education Savings Program
• Apprenticeship Grants
• Skilled Trades and Apprenticeship (Red Seal Program)
• Canada Service Corps
• Skilled Trades Awareness and Readiness Program, (STAR Program)
• Future Skills

Core Responsibility 4:

Working Conditions and Workplace Relations

Description:

Promotes safe, healthy, fair and inclusive work conditions and cooperative workplace relations.

Departmental Result:

Workplaces are safe and healthy

Indicator:

Number of health and safety violations identified under the Canada Labour Code (Part II) per 1,000 federally regulated employees

Departmental Result:

Work conditions are fair and inclusive

Indicators:

• Percentage of Legislated Employment Equity Program employers whose representation equals or surpasses Canadian labour market availability for 2+ designated groups or who demonstrated progress towards representation since the previous reporting period
• Three year average number of founded violations identified under Part III of the Canada Labour Code per 1,000 federally regulated employees
• Percentage of activities or instruments undertaken to strengthen respect for international labour standards that met expected outcomes

Departmental Result:

Labour relations are cooperative

Indicator:

Percentage of labour disputes settled under the Canada Labour Code (Part I) without work stoppages, where parties were assisted by Labour Program officers

Departmental Result:

Clients receive high quality, timely and efficient services that meet their needs

Indicator:

Number of service standard targets for Working Conditions and Workplace Relations program priority services, as defined by the Government of Canada’s Policy on Service, that are being met

Key Measures

• Percentage of occupational health and safety cases each fiscal year that are finalized within 120 days (excluding prosecutions, appeals, and technical surveys)
• Percentage of unjust dismissal complaints that are finalized within 180 days
• Percentage of conciliators assigned under the Canada Labour Code within 15 calendar days of receiving requests that are compliant with Canada Industrial Relations Regulations
• Percentage of initial Wage Earner Protection Program payments and non-payment notifications issued within 35 calendar days

Programs:

• Labour Relations
• Federal Workers’ Compensation
• Occupational Health and Safety
• Workplace Equity
• Labour Standards
• Wage Earner Protection Program
• International Labour Affairs

Core Responsibility 5:

Information Delivery and Services for Other Departments

Description:

Provide information to the public on the programs of the Government of Canada and the Department, and provide services on behalf of other government departments.

Departmental Result:

• Clients receive high quality, timely and accurate government information and services that meet their needs

Indicators:

• 1 800 O-Canada information completeness, relevancy and accuracy assessment
• Percentage of clients served in person who received assistance within 25 minutes
• Number of program services that meet their service standard targets

Departmental Result:

Canadians can obtain a passport within Canada in a timely manner

Indicator:

• Percentage of travel documents and other passport services processed within standards

Programs:

• Government of Canada Telephone General Enquiries Services
• Government of Canada Internet Presence
• In-Person Points of Service
• Passport
• Other Government Department Programs