Pan-Canadian Virtual Care Priorities in Response to COVID-19

In response to the COVID-19 pandemic, the Government of Canada is committed to working in partnership with provincial and territorial governments to put in place a range of digital supports to help Canadians get the information, resources and care they need throughout this unprecedented time. On May 3, 2020, the Prime Minister confirmed this commitment by announcing an investment of $240.5 million to accelerate the use of virtual tools and digital approaches to support Canadians.

The majority of this funding will be used to support provinces and territories accelerate their efforts on virtual care so that Canadians can continue to have their health needs met. These bilateral agreements will provide provinces and territories with $150 million for virtual services.

Following the Prime Minister's announcement, federal, provincial and territorial officials agreed to the five priorities for these investments:

In addition to the federal support to provinces and territories of $150 million, Canada Health Infoway will receive up to $50 million to support provinces and territories in the implementation of new initiatives pursuant to these agreements.


To enable Canadians to assess progress, the Canadian Institute for Health Information will report the results of this work, based on jurisdiction-specific performance measures.

In addition, federal, provincial and territorial officials are moving forward on work to understand how virtual care has improved access to health services during the pandemic. Through this separate work on evaluation, they will be looking to learn more about these and other implications of the shift to virtual health service delivery during COVID-19.

Bilateral Agreements

Following the agreement by federal, provincial and territorial officials on the five priority areas for the federal investments in virtual care, the federal government began negotiating on a multilateral and bilateral basis the virtual care agreements with provinces and territories.

As set out in the agreements, on 90 days of signing the agreement, provinces and territories will also provide an Action Plan, setting out details of the jurisdiction-specific initiatives for virtual care supported by the federal investments. The agreements and action plans (when available) can be viewed at the following links:

British Columbia




Prince Edward Island

Nova Scotia


Northwest Territories


Report a problem or mistake on this page
Please select all that apply:

Thank you for your help!

You will not receive a reply. For enquiries, contact us.

Date modified: