Electronically contacting the Natural and Non-prescription Health Products Directorate: Contact us
Ingredient support
Contact us using the issue form to request additions or modifications of:
- controlled vocabulary in the Natural Health Products Ingredients Database
- ingredient information in the Natural Health Products Ingredients Database
Email: ingredient_support@hc-sc.gc.ca
Natural Health Products online solution team
Contact us for help with:
- requests for trading partner enrolment
- inquiries regarding trading partner enrolment
- feedback or technical issues with NNHPD electronic tools and forms
Email: nhp.initiative-psn@hc-sc.gc.ca
Client Support
Contact us with general inquiries regarding:
- site licensing
- good manufacturing practices
- international trade certificates
- Foreign Site Reference Number application process
- company code creation requests
- pre-submission meeting requests
- product and site licence correction or application withdrawal or discontinuation requests
- questions regarding if your product meets the definition of a natural health product
- other product licensing inquiries
Email: nnhpd-dpsnso@hc-sc.gc.ca
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