Health Product Advertising Incidents

The information in the table below is part of Health Canada's Regulatory Transparency and Openness Framework. The table summarizes health product advertising complaints that Health Canada has received and addressed, or is currently assessing for next steps. This table will be updated quarterly. Learn more about the complaints table, compliance and enforcement.

Report a marketing complaint

Summary table of advertising complaints addressed by Health Canada received between October 1, 2014 and September 30, 2018

Active complaints
Active complaints
Date received Company/ Organization Product(s) Product type Complaint detail Action
2018-09-28 Royal Natural Holdings Corporation Apiario Silvestre Natural Health Product Complaint regarding the advertising of products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-09-27 Nibo Distribution Electronic Smoking Products Natural Health Product Complaint regarding the advertising of unauthorized products including claims for serious disease Compliance letter sent to request stop sale and advertising of unlicensed products; Ongoing follow-up to confirm the stop sale and non-compliant materials are modified/removed/discontinued.
2018-09-27 Beckers Electronic Smoking Products Natural Health Product Complaint regarding the advertising of unauthorized products including claims for serious disease Compliance letter sent to request stop sale and advertising of unlicensed products; Ongoing follow-up to confirm the stop sale and non-compliant materials are modified/removed/discontinued.
2018-09-25 All Natural Nutritional Products (ANNP) Inc. All natural Liver Health, Milk Thistle, All natural Clear Head, Silymarin Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2018-09-25 Beautybarnurse Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance verification ongoing; Health Canada is assessing the issue.
2018-09-18 Webber Pharmaceuticals Inc. Various Products Natural Health Product Complaint regarding the advertising of products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-09-18 New Nordic Inc. Various Products Natural Health Product Complaint regarding the advertising of products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-09-17 Innovus Pharmaceuticals Inc Urivax Natural Health Product Complaint regarding the advertising of products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-09-15 New Nordic Inc. Equazen Natural Health Product Complaint regarding the advertising of products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-09-15 The IV wellness boutique IV Therapy Natural Health Product Complaint regarding the advertising of unauthorized products and unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2018-09-05 GlaxcoSmithKline INC. Shingrix Biologic Complaint regarding the advertising of products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-09-04 New Nordic INC, Webber Naturals Various Products Natural Health Product Complaint regarding the advertising of products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-08-31 Similasan AG Similasan Natural Health Product- Homeopathic Complaint regarding the advertising of products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-08-30 Seafood Pharmaceuticals Seacalphyx Prescription Drug Complaint regarding the advertising of products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-08-27 Henry Schein Canada Inc. Various Products Natural Health Product Complaint regarding advertising of misleading product information Compliance verification ongoing; Health Canada is assessing the issue.
2018-08-27 New Nordic Inc and Webber Naturals Various Products Natural Health Product Complaint regarding advertising of misleading product information Compliance verification ongoing; Health Canada is assessing the issue.
2018-08-22 Arthritis& Injury Care Multiprofen CC Prescription Drug Complaint regarding direct-to-consumer advertising of an unauthorized product Compliance verification ongoing; Health Canada is assessing the issue.
2018-08-17 Clarite Laser Esthetics Botox Cosmetic (Onabotulinum Toxin A) and Xeomin Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox and Xeomin Compliance verification ongoing; Health Canada is assessing the issue.
2018-08-16 Skin Care Medica Botox Cosmetic (Onabotulinum Toxin A), Xeomin and Dysport Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox, Xeomin and Dysport Compliance verification ongoing; Health Canada is assessing the issue.
2018-08-16 Bradford Skin Clinic and Med Botox Cosmetic (Onabotulinum Toxin A), Xeomin and Dysport Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox, Xeomin and Dysport Compliance verification ongoing; Health Canada is assessing the issue.
2018-08-16 Santuary Spa Newmarket Various products Prescription Drug and Medical Device Complaint regarding the direct-to-consumer advertising of various prescription products, unauthorized claims, and the advertising of the Health Canada logo and endorsement by Health Canada Compliance verification ongoing; Health Canada is assessing the issue.
2018-08-16 Rival Cosmetic Surgery Various products Prescription Drug and Medical Device Complaint regarding the direct-to-consumer advertising of various prescription products, and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-08-16 The Van Vilet Clinic Various products Prescription Drug and Medical Device Complaint regarding the direct-to-consumer advertising of various prescription products, and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-08-16 The York Plastic Surgery Centre Juvederm Medical Device Complaint regarding the advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-08-16 Visage Clinic Various products Prescription Drug and Medical Device Complaint regarding the direct-to-consumer advertising of various prescription products, and unauthorized claims Complianceverification ongoing; Health Canada is assessing the issue.
2018-08-16 York Laser and MedSpa Various products Prescription Drug and Medical Device Complaint regarding the direct-to-consumer advertising of various prescription products, and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-08-16 Dr. Robertus Laser and Cosmetic Clinic Various products Prescription Drug and Medical Device Complaint regarding the direct-to-consumer advertising of various prescription products, and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-08-16 LaserBodyMD Various products Prescription Drug and Medical Device Complaint regarding the direct-to-consumer advertising of various prescription products, and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-08-16 Glow Medispa Various products Prescription Drug and Medical Device Complaint regarding the direct-to-consumer advertising of various prescription products, and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-08-16 Dr.Boulas Medical Spa Various products Prescription Drug and Medical Device Complaint regarding the direct-to-consumer advertising of various prescription products, and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-08-16 The Centre for Dermatology Various products Prescription Drug and Medical Device Complaint regarding the direct-to-consumer advertising of various prescription products, and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-08-10 Longevita Scientific Inc. Various Products Natural Health Product Complaint regarding the advertising of unauthorized products and unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2018-08-09 Invasix Ltd. Plus90 Medical Device Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2018-08-03 QRA Services Canada, Premier Research Labs Canada Premier Research Labs products Unknown Complaint regarding the advertising of products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-08-01 Pharmalucence Pharmalucence Generic Mebofenin Prescription Drug Complaint regarding the advertising of unauthorized products and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-07-30 Plexus Worlwide LLC Various products Natural Health Product Complaint regarding the advertising of products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-07-27 Medexus Inc. Various products Natural Health Product Complaint regarding the advertising of products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-07-27 External Affairs Medical Spas Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance verification ongoing; Health Canada is assessing the issue.
2018-07-27 Groot Derma Surgery Centre Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance verification ongoing; Health Canada is assessing the issue.
2018-07-27 Lucere Dermatology and Laser Clinic Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance verification ongoing; Health Canada is assessing the issue.
2018-07-25 Back to Earth Sweet Pea Natural Health Product Complaint regarding the advertising of products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-07-19 Med Barn INC. Visceral+GastroGard Veterinary Health Product and Prescription Drug Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2018-07-17 Canada Royal Enoch Phytomedicine Ltd. Redsenol-1
Redsenol-DAG
Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2018-07-11 Inspire Esthetics Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance verification ongoing; Health Canada is assessing the issue.
2018-07-09 Happy Herbal Store Various Products Natural Health Product Complaint regarding the advertising of unauthorized products including claims for serious disease Compliance letter sent to request stop sale and advertising of unlicensed products; Ongoing follow-up to confirm the stop sale and non-compliant materials are modified/removed/discontinued.
2018-07-09 HerbaMAX Canada HerbaMax for Women, HerbaMax for Men Natural Health Product Complaint regarding the advertising of products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-06-27 Regalia C-191 Regalia-C-191 Natural Health Product Complaint regarding the advertising of products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-06-26 Vitality Health Care Stem Cell Therapy Biologic Complaint regarding the advertising of unauthorized products Compliance verification ongoing; Health Canada is assessing the issue.
2018-06-20 CBD Therapies Various Products Cannabis-Natural Health Product Interface Complaint regarding the advertising of unauthorized products and unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2018-06-20 Breathe Body and Soul Spa Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance verification ongoing; Health Canada is assessing the issue.
2018-06-19 InMode Aesthetic Solutinos Forma and Fractora Medical Device Complaint regarding the advertising of products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-06-13 Innovus Pharmaceuticals INC Vesele Natural Health Product Complaint regarding the advertising of products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-06-12 The Sharma Clinic Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance verification ongoing; Health Canada is assessing the issue.
2018-06-07 Endoceutics Intarosa Prescription Drug Complaint regarding the advertising of unauthorized products and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-06-04 CBD Therapeutics Various Products Cannabis-Natural Health Product interface Complaint regarding the advertising of unauthorized products and unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2018-05-24 ATP Athletic and Therapeutic Pharma Various Products Natural Health Product Complaint regarding the advertising of unauthorized products and unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2018-05-03 Hairfree Skin Clinic
  • Vitamin B12 Injections
  • Carboxy Injection
Natural Health Product, Prescription Drug Complaint regarding the advertising of unauthorized products including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2018-05-03 NaturalHeal.ca
  • Konig Labs Germanium GE-132 Capsules
  • Artemisinin Pro
  • Goldenseal Coptis C 1000
Natural Health Product Complaint regarding the advertising of unauthorized products including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2018-04-10 Stephen Health Agency Inc Med Marijuana Seed Oil Gel Caps (Cannabis Sativa Seed Oil) Natural Health Product Complaint regarding advertising of misleading product information Compliance verification ongoing; Health Canada is assessing the issue.
2018-03-22 Endoceutics Prasterone Prescription Drug Complaint regarding the advertising of unauthorized products including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2018-03-20 Merck Canada Inc. Gardasil Biologic Publicity focuses on grim outcome of not getting the vaccine as opposed to the risks and benefits of the vaccine Compliance verification ongoing; Health Canada is assessing the issue.
2018-03-19 Horizon Pharma Ireland Ltd. Procysbi Prescription Drug Complaint regarding the advertising of unauthorized products including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2018-03-13 Lymph-Active Lymph-Active Roll on Underarms Natural Health Product Complaint regarding the advertising of unauthorized products Compliance verification ongoing; Health Canada is assessing the issue.
2018-03-10 Kornelias Raw Beauty Chill Pill Roller Ball

Pillow Talk Roller Ball
Natural Health Product Complaint regarding the advertising of unauthorized products including claims for serious disease Compliance letter sent to request stop sale and advertising of unlicensed product; Ongoing follow-up to confirm the stop sale and non-compliant materials are modified/removed/discontinued.
2018-03-05 SunForce Health & Organics Inc. True Colloidal Silver Natural Health Product Complaint regarding the advertising of unauthorized products Compliance verification ongoing; Health Canada is assessing the issue.
2018-03-02 Webber Naturals Fibre 4 NHP Complaint regarding the advertising of unauthorized products Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. Product has obtained market authorization.
2018-03-01 Cambridge Laboratories Cellular Repair Infuser NHP Complaint regarding the advertising of unauthorized products including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2018-02-26 Produits de Santé Delano (2014) Ltée

Quinton Isotonic, bouteille de 1000 ml

Quinton Hypertonic, bouteille de 1000 ml

Natural Health Product Complaint regarding the advertising of unauthorized products including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2018-02-22 Sandoz Canada Inc. Erelzi Prescription Drug Complaint regarding the direct-to-consumer advertising of Erelzi Compliance verification ongoing; Health Canada is assessing the issue.
2018-02-21 LMC Diabetes & Endocrinology Ertugliflozin Prescription Drug Complaint regarding the advertising of unauthorized products including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2018-02-09 Manris Natural Health Products Inc. Cannarelief Am

Cannarelief Nv

Natural Health Product Complaint regarding the advertising of products with unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2018-01-29 Monat Canada Various Products Natural Health Product Complaint regarding the advertising of unauthorized products Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2018-01-11 growthhormonecanada.com GenF20 Plus Tablet

GenF 20 Plus Liquid

Natural Health Product Complaint regarding the advertising of unauthorized products and products with unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2017-11-29 SBM Ayur Care Canada o/a SBS Ayurcare North America Inc Enegex Natural Health Product Complaint regarding the advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2017-11-17 Purity products Neptune Krill Oil & Joint Gel Natural Health Product Complaint regarding the advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2017-10-19 TriStar Naturals TriStar Naturals Co-Q10 200 mg softgel Natural Health Product Complaint regarding the advertising of unauthorized products including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2017-09-26 SBS Ayurcare North America Inc. Various Products Natural Health Product Complaint regarding the advertising of unauthorized products including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2017-09-13 Sandoz Canada Inc. Erelzi Prescription Drug Complaint regarding the direct-to-consumer advertising of Erelzi Compliance verification ongoing; Health Canada is assessing the issue.
2016-12-09 SBS Ayurcare North America Inc. Sbm Rejuena

SBM Muskol Oil
Natural Health Product Complaint regarding the advertising of unauthorized serious health claims and unauthorized products Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2016-10-11 New Derma Med Latisse Prescription Drug Complaint regarding the direct-to-consumer advertising of Latisse Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2016-10-11 Yes Clinic Botox Prescription Dug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2016-10-11 Refine Cosmetic Clinic Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2016-10-11 Skinatomy Laser Clinic Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2016-08-04 AIDS Committee of Toronto Pre-exposure prophylaxis (PrEp) - Truvada Prescription Drug Complaint regarding the advertising of PrEp regimen. Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2016-07-08 Vantage Medical Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2016-06-27 New Image Cosmetics Botox Cosmetic (Onabotulinum Toxin A) Prescripton Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2016-04-01 New You Spa Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2016-03-09 Medexus Inc. Metoject 10mg/ml Prescription Drug Complaint regarding the direct-to-consumer advertising of Metoject Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2015-12-18 Mylan Pharmaceuticals Clarus Presciption Drug Complaint regarding the direct-to-consumer advertising of Clarus Compliance letter sent to request stop sale and advertising of unlicensed product; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2015-12-11 Botox by MD - Dr. Charles Solnik Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2015-11-13 Zoomer Radio Liquid Silver Natural Health Product Complaint regarding the advertisement of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2015-06-19 Lifeforce International, Inc. Zerona Laser Scanner for Body Contouring Medical Device Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2015-03-02 Port Hope Medical Cosmetic Clinic Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2015-02-25 SBS Ayurcare North America Inc. SBM Mecoon G2

Various Products
Natural Health Products Complaint regarding the advertising of unauthorized products and product with unauthorized claim for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2015-02-10 Cipher Pharmaceuticals Epuris Prescription Drug Complaint regarding the direct-to-consumer advertising of Epuris Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2014-11-12 Suede Hills Organic Farms Olive Leaf Powder

pH Happy Caps
Natural Health Products Complaint regarding the advertising of unauthorized products for serious diseases Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.

Closed complaints

Closed complaints
Date received Company/ Organization Product(s) Product type Complaint detail Action
2018-09-28 GlaxcoSmithKline INC. Trelegy Ellipta Prescription Drug Complaint regarding the advertising of products with unauthorized claims Explanatory letter sent.
2018-09-26 Truth Niagara Headache Roll On Synergy Blend Natural Health Product Complaint regarding the advertising of unauthorized products including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-09-11 Cari-Lee's Recipes for Alchemy ‘Mend Me’ Soothing Rub Natural Health Product Complaint regarding the advertising of unauthorized products including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-09-05 Infogenetica Solutions Ltd. NeuroActiv Oil Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-08-31 The Natural Healing Shoppe Calm Like Balm Natural Health Product Complaint regarding the advertising of unauthorized products including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-08-23 Merck Gardasil 9 Biologic Complaint regarding the advertising of products with unauthorized claims Explanatory letter sent.
2018-08-27 Naturelle Alpha Biomedical hospital beds Medical Device Complaint regarding advertising of misleading product information Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-08-13 All Natural Nutritional Products (ANNP) INC. Allnatural Clear Head, Silymarin Natural Health Product Complaint regarding the advertising of products with unauthorized claims Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time
2018-08-10 Purdue Pharma BuTrans Controlled Drug Complaint regarding the direct-to-consumer advertising of a controlled drug Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-08-10 Indivior UK LTD Suboxone Controlled Drug Complaint regarding the direct-to-consumer advertising of a controlled drug Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-08-08 Innovus Pharmaceuticals INC. ProstaGorx Natural Health Product Complaint regarding the advertising of products with unauthorized claims Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2018-08-07 Purple Lotus Hang Over Capsules Natural Health Product Complaint regarding the advertising of products with unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-08-02 Naka Herbs and Vitamins Naka Vital Greens Natural Health Product Complaint regarding the advertising of products with unauthorized claims Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2018-07-30 Bayer INC, Johnson & Johnson INC Aleve, Tylenol OTC Complaint regarding the advertising of products with unauthorized claims Explanatory letter sent.
2018-07-30 Rogers Communications Inc. ArthriVarx Natural Health Product Complaint regarding the advertising of unauthorized products including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-07-23 Albany Laser Clinic Botox Cosmetic (Onabotulinum Toxin A) Biologic Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time
2018-07-10 Royal Natural Products Co. Apiario Silvestre Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-07-10 Relief Wellness Ltd. H Formula Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-07-04 Free Spirit Botanicals Sun Dawg Organic Sunscreen Lotion SPF 15 Natural Health Product Complaint regarding the advertising of products with unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-07-04 Miiko Miiko Safe Summer Skin Cream 14% (SPF 14) Natural Health Product Complaint regarding the advertising of products with unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-07-04 Tina Davies Professionals Microblading Aftercare Gel Natural Health Product Complaint regarding the advertising of unauthorized products Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-06-14 MedMira Laboratories Inc. Reveal Rapid HIV Antibody Test (Laboratory Use Only) Medical Device Complaint regarding advertising of misleading product information Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-06-05 Excellence Medical Skin Care Clinic Latisse Biologic Complaint regarding the direct-to-consumer advertising of Latisse Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time
2018-05-29 Pfizer Canada Inc Viagra Prescription Drug Complaint regarding the direct-to-consumer advertising of Viagra Explanatory letter sent.
2018-05-23 Pfizer Canada Inc Viagra Prescription Drug Complaint regarding the direct-to-consumer advertising of Viagra Explanatory letter sent.
2018-05-14 Cure Santé Minceur (Productions Elite) Biléfoi

Diuré

Laxa
Natural Health Product Complaint regarding the advertising of unauthorized products Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-05-03 Provita Nutrition Various Products Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-04-11 SBM Ayur Canada Inc. Enegex

Muskol
Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-03-21 Dr. Sunderland Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time
2018-03-19 Hisamitsu Pharamceutical Co., Inc. Salonpas Pain Relief Patch NHP Complaint regarding advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time
2018-03-13 Lymph-Active Lymph-Active Roll on Underarms Natural Health Product Complaint regarding the advertising of unauthorized products Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-03-10 Kornelias Raw Beauty

Chill Pill Roller Ball

Pillow Talk Roller Ball

Natural Health Product Complaint regarding the advertising of unauthorized products including claims for serious disease Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-03-08 Bob’s Formulas Inc. Super Maqui Plus NHP Complaint regarding the advertising of unauthorized claims for serious disease Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time
2018-03-08 Renew Life Canada Ultimate Flora Colon Care 80 Billion NHP Complaint regarding the advertising of products with unauthorized claims including claims for serious disease Explanatory letter sent
2018-03-05 SunForce Health & Organics Inc. True Colloidal Silver Natural Health Product Complaint regarding the advertising of unauthorized products Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-03-02 GlaxoSmith Kline Inc. Twinrix Biologic Complaint regarding the direct-to-consumer advertising of Twinrix Explanatory letter sent.
2018-03-02 WN Pharmaceuticals Ltd. Fibre 4 Natural Health Product Complaint regarding the advertising of unauthorized products Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-02-26 Les produits de santé Delano (2014) Ltée

Quinton Isotonic

Quinton Hypertonic

Natural Health Product Complaint regarding the advertising of unauthorized products including claims for serious disease Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-02-15 Merck Canada Inc Zostavax II Biologic Complaint regarding advertising of unauthorized claims Explanatory letter sent
2018-02-09 Manris Natural Health Products Inc.

Cannarelief Am

Cannarelief Nv

Natural Health Product Complaint regarding the advertising of products with unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued
2018-02-08 Plexus Worldwide Inc. - Independent Distributor Slim Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at 2this time.
2018-01-29 Hemingway Medi Spa Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time
2018-01-29 Monat Canada Various Products Natural Health Product Complaint regarding the advertising of unauthorized products Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-01-26 Albany Laser Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2018-01-21 HealthyPlanets Online Store Organika Aerobic Oxygenator Natural Health Product Complaint regarding the advertising of unauthorized products Compliance letter sent to stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-01-18 N/A – General complaint about “Patient Care Cards” Various products Prescription Drug Complaint regarding direct-to-consumer advertising of various prescription drugs Explanatory letter sent.
2018-01-04 SURO None Specified Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-12-28 Dr. Kohli's Herbal Products Various Products Natural Health Product Complaint regarding the advertising of unauthorized products including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-12-27 Biosense Clinic Biosense Clinical Numbing Cream Prescription Drug Complaint regarding the advertising of unauthorized products Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-12-27 Organika Health Products Inc. Organika Bee Propolis Liquid Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-12-13 Amazon.ca Fluo Strips - Fluorescein sodium ophthalmic strips Non-prescription Drug Complaint regarding the advertising of unauthorized products Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-11-30 Nature’s N Homeopathy Various products Natural Health Product Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2017-11-27 Pfizer Canada Advil Cold & Sinus OTC Complaint regarding the advertising of adverse reactions Explanatory letter sent. Follow-up completed. Compliance verification ongoing; Health Canada is assessing the issue.
2017-11-27 NeuroReset Inc. Various Neuro Connect products Medical Device Complaint regarding the advertising of unauthorized products Compliance letter sent to request stop sale and advertising of unlicensed product; Ongoing follow-up to confirm the stop sale and non-compliant materials are modified/removed/discontinued.
2017-12-11 N/A- General complaint Ibuprofen OTC Complaint regarding the advertising of adverse reactions Explanatory letter sent. Follow-up completed
2017-11-25 NeuroReset Inc. Neuro Connect Balance Spray Natural Health Product Complaint regarding the advertising of unauthorized products Compliance letter sent to stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-11-24 Renovo Skin & Body Care Clinic Xeomin (Incobotulinumtoxin A) &
Botox Cosmetic (Onabotulinum Toxin A)
Prescription Drug & Biologic Complaint regarding the direct-to-consumer advertising of Xeomin Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2017-11-23 Groot Dermasurgery Botox Cosmetic (Onabotulinum Toxin A) & Latisse Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox & Latisse Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2017-11-21 External Affairs Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2017-11-17 Glo Skin Med Spa Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2017-11-17 Ethemba Health Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2017-11-17 Youthful Image Clinic Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2017-11-16 Laser Body M.D. Diva Laser Hand Piece Medical Device Complaint regarding the direct-to-consumer advertising of the Diva Laser Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2017-11-16 BTNX Inc. RAPID RESPONSE 1-STEP DOA TEST Medical Device Complaint regarding advertising of misleading product information Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued
2017-11-16 Rao Dermatology Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.  
2017-11-10 Coastline Products, LLC Noxitril Natural Health Product Complaint regarding the advertising of unauthorized claims Complaint was regarding an American website therefore Canadian advertising provisions don't apply. No further action will be taken by Health Canada at this time.
2017-11-09 ABBOTT DIABETES CARE LTD. FREESTYLE LIBRE PRO FLASH GLUCOSE MONITORING SYSTEM, FREESTYLE LIBRE FLASH GLUCOSE MONITORING SYSTEM Medical Device Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; No further follow-up required.
2017-11-07 Amgen Canada Neupogen Biologic Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed. Corrective message disseminated. No further action required.
2017-11-07 The Dope Soap Co THC Infused Pain Balm Natural Health Product Complaint regarding the advertising of unauthorized products Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-11-03 Insight Enterprises Inc. Joint Aid Plus Natural Health Product Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; No further follow-up required.
2017-11-03 KW Import & Wholesale Black Mamba 2 Prescription Drug Complaint regarding the advertising of unauthorized products Compliance letter sent to stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-11-02 Clear Health Inn doTerra Essential Oils Natural Health Product Complaint regarding the advertising of unauthorized products including claims for serious disease Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-11-01 GlaxoSmithKline Inc. Shingrix Biologic Complaint regarding the advertising of unauthorized claims Compliance achieved following preclearance activity.  Received satisfactory response from company.
2017-11-01 Merck Canada Inc. Zostavax Biologic Complaint regarding the advertising of unauthorized claims Compliance achieved following preclearance activity.  Received satisfactory response from company.
2017-11-01 Nature's Clinic Inc. Nature's Clinic 5-HTP

Nature's Clinic Co-Enzyme Q10

Nature's Clinic Digestive Enzyme

Nature's Clinic Kidney Support

Nature's Clinic Nattokinase Plus

Nature's Clinic Paragona

Nature's Clinic Probiotic

Nature's Clinic Tromos
Natural Health Product Complaint regarding the advertising of unauthorized products including claims for serious disease Compliance letter sent to stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-10-11 Happy Healthy Consultant (aka iGalen Healing Inc.) Emulin Plus C

Emulin Plus M

Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-10-06 Nutritional Fundamentals for Health Maitake SAP Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-10-05 Amazon Canada (Amazon.ca) Herbolab Tongkat Ali Natural Health Product Complaint regarding the advertising of unauthorized products Compliance letter sent to stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-10-05 NuvoCare Health Sciences Forskolin Nx Natural Health Product Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-10-04 The Coliseum MediClinic B12 + MIC "Fat burning" Injections (Human Chorionic Gonadotropin  (HCG)) Prescription Drug Complaint regarding the advertising of unauthorized products including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-10-03 Duchesnay Inc. Diclectin Prescription Drug Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed. Corrective message disseminated on Society of Obstetricians and Gynaecologists of Canada's Website. No further action required.
2017-09-20 Province Apothecary Healing Balm

Hydrating Rescue Balm
Natural Health Product Complaint regarding the advertising of unauthorized products Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-09-18 Bloor Village Cosmetic Medicine Botox Cosmetic (Onabotulinum Toxin A) and Latisse Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox and Latisse Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2017-09-15 Amgen Neupogen Prescription Drug Complaint regarding the direct-to-consumer advertising of Neupogen Compliance achieved, material discontinued, corrective message disseminated
2017-09-15 Amgen Neupogen Prescription Drug Complaint regarding the direct-to-consumer advertising of Neupogen Compliance achieved, material discontinued, corrective message disseminated
2017-09-15 Amgen Neupogen Prescription Drug Complaint regarding the direct-to-consumer advertising of Neupogen Compliance achieved, material discontinued, corrective message disseminated
2017-09-15 Sante Medical Belkyra Prescription Drug Complaint regarding the direct to consumer advertising of Belkyra Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-09-08 Cloud Vitamin Cream Inc. Cloud Vitamin B3 (Niacinamide) Cream Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-08-24 Natural Factors Nutritional Products Limited Wellbetx® Complete Diabetic Multivitamin & Mineral Formula Natural Health Product Complaint regarding the advertising of unauthorized claims for serious diseases Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-08-24 SHORE Centre Mifegymiso Prescription Drug Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-08-16 Citropharma Inc None Specified None Specified Complaint regarding the advertising of the Health Canada logo and endorsement by Health Canada Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2017-08-14 BUYMMS1.com Master Mineral Solution (MMS) Non-prescription drug Complaint regarding the advertising of an unauthorized product for serious disease Compliance letter sent to request stop sale and advertising of unlicensed product; Website no longer accessible; No further follow-up required.
2017-08-02 Naturally Bare Body Care Various Products Natural Health Product Complaint regarding the advertising of unauthorized products Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-08-02 Atomes F.D. Inc. Bioxy H Non-prescription Drug - Disinfectant Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-08-01 Valentus Inc Various Products Natural Health Product Complaint regarding the advertising of unauthorized claims and unauthorized products Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed.
2017-08-01 Aviva Natural Health Solutions Cannabis Sativa Seed Oil Natural Health Product Complaint regarding the advertising of unauthorized claims for serious diseases Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-08-01 REFRESH / Purple Lotus Hang Over / Nirvana Natural Health Product Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-07-25 Global Transport Solutions Servator H

Servator UW
Biologic Drug Complaint regarding the advertising of the Health Canada logo and misleading product information Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-07-25 Allergan Inc. Fetzima Prescription Drug Complaint regarding the advertisement of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued
2017-07-18 Preferred Nutrition Inc Bodysense Tea; Bodysense Infusion; Bodysense Slimming Tea; Womensense Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-07-16 Bioforce Canada Inc. Aromaforce Tea Tree Essential Oil Natural Health Product Complaint regarding the advertising of therapeutic claims in a cosmetic-like product Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-07-10 BioVea Biovea Progesterone Cream

Eurovital DHEA Cream
Prescription Drug, Controlled Drug Complaint regarding the advertising of unauthorized products Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2017-06-26 Les distributions Safia Inc. Bioxy H Non-prescription Drug - Disinfectant Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-06-20 GE Healthcare Canada, Inc. DaTscan Radiopharmaceutical Drug Complaint regarding the advertising of an unauthorized product including claims for serious disease Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2017-06-16 New Nordic Inc. Ear Tone Natural Health Product Complaint regarding the direct-to-consumer advertising of Ear Tone Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Materials modified/removed/discontinued.
2017-06-12 Fruitomed Inc Immunia Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-06-11 SURO Concentré de Sureau biologique 3:1; Suro Concentrated Elderberry; Concentrated Elderberry; Suro+

Elderberry+; Suro Elderberry Capsule; Suro Cold And Flu Elderberry Capsule; Suro Organic Elderberry Capsule
Natural Health Product Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-06-07 Dr. Meso Various Products Natural Health Product Complaint regarding the advertising of unauthorized products Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2017-06-06 DM Contact Management Ltd. Genf20 Plus Natural Health Product Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-06-04 Slimwell Slimwell 20% Forskolin

Slimwell 98% garcinia hca extract
Natural Health Product Complaint regarding the advertising of unauthorized products Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-06-02 iGalen USA, LLC Emulin Plus C

Emulin Plus M
Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-05-31 Les Supplements Mastermind Inc. Apex Gpa Natural Health Product Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-05-04 Hollywood Formule Minceur S.P.G. Avec Caféine; S.P.G.

P.S.R. Lactose free, Carbohydrate Free and Fat Free; Psr Isolate

Omega 3; Hollywood Formule Minceur Omega 3

Collagène; Hollywood Formule Minceur Collagène

Detox Vegetal Supplement

S.H For Men
Natural Health Product Complaint regarding the advertising of unauthorized products and products with unauthorized claims including claims for serious disease Compliance letter sent to request stop sale of unlicenced product and correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-05-04 The Western Producer Stem Cell Therapy Biologic Drug Complaint regarding the advertising of an unauthorized product including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-04-30 CJ's Tagalongs CJ's Healing Salve

CJ's Soothing Salve
Natural Health Product Complaint regarding the advertising of unauthorized products Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2017-04-26 JAMP Pharma Corporation JAMP-Olmesartan Prescription Drugs Complaint regarding the advertising of JAMP-Olmesartan Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Material modified/removed/discontinued.
2017-04-26 Royal Natural Holdings Corporation Apiario Silvestre Propolis Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-04-26 Javanan Toronto Magazine Ltd. Gold Fly Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-04-26 Zorah Biocosmétiques Inc.

Nyxe

Structure

Lya

Rozo

Natural Health Product Complaint regarding the advertising of therapeutic claims in cosmetic-like products Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-04-21 It Works Marketing, Inc. Greens on the Go; Greens Jar; Greens; It Works Greens Natural Health Product Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2017-04-21 Life Brand Life Glycerin Suppositories OTC Complaint regarding the advertising of Life Glycerin Suppositories Explanatory letter sent.  No follow-up required.
2017-04-17 Northern Media Inc. Fat Magnet (Lipo 360) Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-04-11 Orange TKO Industries International Inc. Orange TKO Multi-Purpose Cleaner Natural Health Product Complaint regarding the advertising of an unauthorized product for serious disease Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-04-05 doTERRA Manufacturing, LLC. - Independent Distributor Various Products Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request stop sale and advertising of unlicensed product; No follow-up required as material had already been modified/ removed/ discontinued.
2017-03-24 Homeopathie Quebec Colistin Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-03-24 Avril Supermarché Santé Colistin Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-03-23 Dalewood Health (Winnipeg), Dr. Chubaty Jefferson Medical Clinic Human Chorionic Gonadotropin (hCG) Presciption Drug Complaint regarding the direct-to-consumer advertising of hCG Response sent. Follow-up assessment of the Web sites will be undertaken.
2017-03-22 Sante Medical Botox Cosmetic (Onabotulinum Toxin A) and Latisse Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox and Latisse Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2017-03-17 Bloor Village Cosmetic Medicine Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2017-03-17 Vancouver Laser Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2017-03-14 Vapz Electronic Smoking Products with nicotine Prescription Drug Complaint regarding the direct-to-consumer advertising of an unauthorized product Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2017-03-13 Northern Media Inc. Lipo-G30 Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-03-11 Bellair Laser Clinic Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2017-03-11 Skin Vitality Medical Clinics Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2017-03-11 SpaMedica Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2017-03-11 Baywood Clinic Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time
2017-03-11 FACE Cosmetic Surgery Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2017-03-11 Toronto Dematology Centre Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2017-03-11 Dr. Cory Torgerson Facial Cosmetic Surgery Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2017-03-09 White Rock Naturopathic Clinic Human Chorionic Gonadotropin (hCG) Prescription Drug Complaint regarding the advertising of unauthorized claim and direct-to-consumer advertising of hCG Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-03-04 Britannia Dermedics Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2017-03-04 ReNue Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2017-03-04 Laser Rejuvination Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2017-03-02 The Coliseum MediClinic Human Chorionic Gonadotropin (hCG) Prescription Drug Complaint regarding the direct-to consumer advertising of hCG Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-02-24 Inopro Inc. Stérilin

Stérilin Sans Alcool
Natural Health Product Complaint regarding the advertising of an unauthorized product and product with unauthorized claim Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-02-21 Regenerex Health Corporation Astavantage Tm Regenurex Regenurex Astaxanthin Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-02-14 Happy Paradise Adult None Specified None Specified Complaint regarding the advertising of the Health Canada logo and endorsement by Health Canada. Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-02-04 Merck Canada Brenzys Biologic Complaint regarding an article focussing on Brenzys No follow-up required as material had already been modified/ removed/ discontinued.
2017-02-02 Quantum Healing Institute Egyptian Magic Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-01-31 Prestige Cosmetics Surgery Botox Cosmetic (Onabotulinum Toxin A) and Latisse Prescription Drugs Complaint regarding the direct-to-consumer advertising of Botox and Latisse Compliance letter sent to request correction of non-compliance; Follow-up completed; Material modified/removed/discontinued.
2017-01-23 Broadcast Communications Inc. Noxitril Natural Health Product Complaint regarding the advertising of unauthorized claim Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2017-01-21 Yuva Health Beauty Vitality – Calgary, Alberta Human Chorionic Gonadotropin (hCG) Presciption Drug Complaint regarding the direct-to-consumer advertising of hCG Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-01-21 Eveline Charles Salons, Spas, Beauty MD – Calgary, Alberta & Edmonton, Alberta Human Chorionic Gonadotropin (hCG) & Botox Presciption Drug Complaint regarding the direct-to-consumer advertising of hCG and Botox Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-01-21 Oasis Skin Institute - Calgary, Alberta Human Chorionic Gonadotropin (hCG) & Botox Presciption Drug Complaint regarding the direct-to-consumer advertising of hCG and Botox Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-01-21 Age Management Institute – Calgary, Alberta and Canmore, Alberta Human Chorionic Gonadotropin (hCG) and Botox Presciption Drug Complaint regarding the direct-to-consumer advertising of hCG and Botox Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-01-21 Calgary Weight Loss - Calgary, Alberta Human Chorionic Gonadotropin (hCG) Presciption Drug Complaint regarding the direct-to-consumer advertising of hCG Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-01-21 Medi Spa, Calgary, Alberta Human Chorionic Gonadotropin (hCG) & Latisse Presciption Drug Complaint regarding the direct-to-consumer advertising of hCG and Latisse Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-01-21 Eternal Health & Wellness - Calgary, Alberta Human Chorionic Gonadotropin (hCG) and Botox Presciption Drug Complaint regarding the direct-to-consumer advertising of hCG and Botox Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-01-21 Westside Laser & Light Springborough Professional Centre, Calgary, Alberta Human Chorionic Gonadotropin (hCG) and Botox Presciption Drug Complaint regarding the direct-to-consumer advertising of hCG and Botox Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-01-21 Summerwood Medical Centre - Sherwood Park, Alberta Human Chorionic Gonadotropin (hCG) Presciption Drug Complaint regarding the direct-to-consumer advertising of hCG Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-01-21 White Rock Naturopathic Clinic – South Surrey, British Columbia Human Chorionic Gonadotropin (hCG) and Intravenous Vitamin C therapy Presciption Drug Complaint regarding the direct-to-consumer advertising of hCG and Intravenous Vitamin C therapy Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-01-21 Balance Medical Center – Vancouver, British Columbia Human Chorionic Gonadotropin (hCG) Presciption Drug Complaint regarding the direct-to-consumer advertising of hCG Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-01-21 EnerChanges Health Clinic – Vancouver, British Columbia Human Chorionic Gonadotropin (hCG) Presciption Drug Complaint regarding the direct-to-consumer advertising of hCG Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-01-21 Bloom Family Wellness Centre – Vancouver, British Columbia Human Chorionic Gonadotropin (hCG) Presciption Drug Complaint regarding the direct-to-consumer advertising of hCG Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-01-21 Mediworks Health & Weight Loss Center – Surrey, British Columbia Human Chorionic Gonadotropin (hCG) Presciption Drug Complaint regarding the direct-to-consumer advertising of hCG Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-01-21 Dr Ara Elmajian & Associates – Vancouver, British Columbia Human Chorionic Gonadotropin (hCG) Presciption Drug Complaint regarding the direct-to-consumer advertising of hCG Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-01-21 Canada HCG Doctors Directory - Alberta, British Columbia, Ontario, Manitoba, New Brunswick and more. Human Chorionic Gonadotropin (hCG) Presciption Drug Complaint regarding the direct-to-consumer advertising of hCG Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-01-21 Dr Rootes' Rapid Weight Loss Program The IV Wellness Boutique - Vancouver, British Columbia Human Chorionic Gonadotropin (hCG) Presciption Drug Complaint regarding the direct-to-consumer advertising of hCG Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-01-16 Funksh Inc. Funksh 360 Medical Device Complaint regarding advertising of misleading product information Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-01-12 Québécor Média Inc. Lipo-G30 Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-01-12 Quantum Healing Institute – Hamilton, ON Human Chorionic Gonadotropin (hCG) Presciption Drug Complaint regarding the direct-to-consumer advertising of hCG Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-01-12 Total Lifestyle Solution – Windsor, ON Human Chorionic Gonadotropin (hCG) Presciption Drug Complaint regarding the direct-to-consumer advertising of hCG Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-01-12 Vitality MD – Toronto, ON Human Chorionic Gonadotropin (hCG) and Botox Presciption Drug Complaint regarding the direct-to-consumer advertising of hCG and Botox Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-01-12 Pinewood Natural Health Centre – Toronto, ON Botox Presciption Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-01-12 Cloud Care Clinics – Toronto, ON Human Chorionic Gonadotropin (hCG) Presciption Drug Complaint regarding the direct-to-consumer advertising of hCG Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-01-12 Med-Aesthetics Medical Spa – Sarnia, ON Human Chorionic Gonadotropin (hCG), Botox and Latisse Presciption Drug Complaint regarding the direct-to-consumer advertising of hCG, Botox and Latisse Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-01-11 Plexus Worldwide  Inc. Biocleanse Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-01-09 Québécor Média Inc. Lipo-G30 Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-01-04 92.1 CITI FM Noxitril Natural Health Product Complaint regarding the advertising of unauthorized claim Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-01-03 Milner Wendie, Massage Ortho-Bionomy Therapist Sun Spot Natural Health Product Complaint regarding the advertising of an unauthorized product for serious disease Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2017-01-03 Groupon US Thin Tea 14 Day Detox Blend

Thin Tea 14 Day Fat Burn Blend
Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-01-03 JUS 4 U/Jus4U Various Products Natural Health Product Complaint regarding the advertising of unauthorized products including claims for serious disease Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-12-22 Cliniderm Cliniderm Rosacal 30 Natural Health Product Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2016-12-22 Bell Lifestyle Products Inc. Lyme Immune Defence Natural Health Product Complaint regarding the advertising of an unauthorized product with serious health claims Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-12-14 Mirza Alladina Medical Ltd Ossential Peep Prep Ossential Stimulator Peel ZO Controlled Depth Peel ZO-3-Step Peel Prescription and Non-prescription Drugs Complaint regarding the advertising of therapeutic claims in cosmetic-like products. Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-12-09 Marks Pharmacy Joy Gel Natural Health Product Complaint regarding the advertising of an unauthorized product for serious disease Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-12-01 Centre for Incurable Diseases Various Products Natural Health Product Complaint regarding the advertising of unauthorized products for serious diseases Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2016-11-28 SCM Products Inc. Ossential Peep Prep Ossential Stimulator Peel ZO Controlled Depth Peel ZO-3-Step Peel Prescription and Non-prescription Drugs Complaint regarding the advertising of therapeutic claims in cosmetic-like products. Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-11-25 Campitelli3 Inc. The Morning After; Plan C Natural Health Product Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2016-11-24 RGR Canada Inc BotaniVape E-Liquid

Control-Max
Natural Health Product, Prescription Drug Complaint regarding the advertising of unauthorized products including claims for serious disease Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2016-11-22 Essiac Canada International Essiac From Rene M Caisse Rn, Liquide

Essiac From Rene M Caisse Rn, Tisane

Essiac From Rene M Caisse Rn, Capsule
Natural Health Product Complaint regarding the advertising of unauthorized claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-11-14 Campitelli3 Inc. The Morning After; Plan C Natural Health Product Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2016-11-11 Exzell Pharma Glutagest Natural Health Product Complaint regarding the advertising of unauthorized claim Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2016-11-07 Natural Land Products Ltd. Reishi Immune Natural Health Product Complaint regarding the advertising of an unauthorized product for serious disease Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2016-10-31 All Natural Nutritional Products (ANNP) Inc. Allnatural Clear Head, Silymarin; Allnatural Liver Health, Milk Thistle Natural Health Product Complaint regarding the advertising of unauthorized claim Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2016-10-31 The Himalaya Drug Company PartySmart Natural Health Product Complaint regarding the advertising of unauthorized claim Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2016-10-31 Jaybash Nutrition Party Knight Natural Health Product Complaint regarding the advertising of unauthorized claim Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2016-10-27 EZ Lifestyle Inc Over-Ez
Over-Ez
Natural Health Product Complaint regarding the advertising of unauthorized claim Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2016-10-27 Stogryn Sales Ltd. Various Products Prescription Drug, Non-prescription Drug, Natural Health Product Complaint regarding the advertising of unauthorized products and therapeutic claims in cosmetic-like products Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-10-22 Health Research Labs BioStem Natural Health Product Complaint regarding the advertising of an unauthorized product including claims for serious diseases Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2016-10-22 Love North Wound Healing Salve Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2016-10-22 Love North Smoky Bear Vapour Rub Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2016-10-21 Seller on Craigslist.ca - Classified Advertisement Website Copaiba oil

Andiroba oil
Natural Health Product Complaint regarding the advertising of unauthorized products for serious diseases Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2016-10-11 Toronto Plastic Surgery Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2016-10-11 Power Plastic Surgery Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2016-09-20 Merck Canada Brenzys Pharmaceutical Drug Complaint regarding a press release about Brenzys No follow-up required as material had already been modified/ removed/ discontinued.
2016-09-20 Magnum Nutraceuticals Inc. G-Spring Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-09-19 Boehringer Ingelhein Pradaxa Prescription Drug Complaint regarding the advertising of Pradaxa Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2016-09-12 Janssen Concerta Prescription Drug Complaint regarding an article discussing Concerta Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time
2016-09-12 RGR Canada Inc Various products Prescription drug Complaint regarding the advertising of unauthorized products Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-09-02 North Shore Health Inc. Bendflex Natural Health Product Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-09-01 CICTAN Health Group Corp. Cicta Immunolite Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-08-10 New Roots Herbal Inc. IBS Urgency Natural Health Product Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-07-26 Nutrition Excellence Six. T9 Tm Natural Health Product - Homeopathic Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-07-25 Inventis Partners, LLC Various Products Natural Health Product Complaint regarding the advertising of therapeutic claims in cosmetic-like products Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-07-25 Blissful Radiance Essential Oils Canada Various products Natural Health Product Complaint regarding the advertising of unauthorized products Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2016-07-25 Broadcast Communications Noxitril Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2016-07-19 Euro Essentials Sun Protect Cream SPF 30

Bioline SPF 30 Sundefense
Natural Health Product Complaint regarding the advertising of unauthorized products Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2016-07-13 Closing the Gap Healthcare AngioDefender test Medical Device Complaint regarding the advertising of AngioDefender Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2016-07-13 Blugenics Innovations Inc. Karen For Good Health; Karen Pure Marine Phytoplankton Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-07-06 Charlie's Soaps and Salves Various products Natural Health Product Complaint regarding the advertising of unauthorized products Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-06-30 Trytan Health Inc. Pro GSH 95 Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-06-27 97.5 Big FM Noxitril Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-06-24 Prairie Naturals Health Products Digest-Force Natural Health Product Complaint regarding advertising of misleading product information Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2016-06-23 Kamerycah Inc. Umi No Shizuku Fucoidan - Capsule

Umi No Shizuku Fucoidan - Powder

Umi No Shizuku Fucoidan - Liquid
Natural Health Product Complaint regarding the advertising of unauthorized serious health claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-06-15 Extreme Tattoo Equipment None Specified None Specified Complaint regarding the advertising of the Health Canada logo and endorsement by Health Canada. No follow-up required as material had already been modified/ removed/ discontinued.
2016-06-09 Slimwell – weight loss clinic Human chotionic godatropin (hCG) Presciption Drug Complaint regarding the direct-to consumer advertising of hCG. Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-06-08 Distripharm Inc. None Specified Low Risk Veterinary Health Product Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2016-06-06 The Marnic Group Allimax; Allimax Stabilized Allicin (I) 30 Or (Ii) 90 Capsules Or (Iii) 180 Capsules Natural Health Product Complaint regarding the advertising of unauthorized claims for serious diseases Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-06-03 True Aromatherapy Products & Spa Various Products Natural Health Product Complaint regarding the advertising of therapeutic claims in consumer products Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-06-03 Neu Skin Botanicals Neu Skin Botanicals Mineral Sun Protection 30 Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2016-06-03 Natural Factors Nutritional Products Limited CurcuminRich Tm; Double Strength Curcumin; Theracurmin Tm Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-05-31 Concession Medical Pharmacy Multiprofen CC Prescription Drug Complaint regarding the direct-to-consumer advertising of a compounded product Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-05-30 Flor Marcelino Guyabano Leaves Natural Health Product Complaint regarding the advertising of unauthorized claims for serious diseases Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from individual; Follow-up completed; Individual confirmed they stopped sale and advertising.
2016-05-29 Xerion Dispensary Ltd EZ Birth Natural Health Product - Homeopathic Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-05-27 Edelstein Cosmetic Botox Cosmetic (Onabotulinum Toxin A) and Dysport Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox and Dysport Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2016-05-27 SpaMedica Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2016-05-27 Baywood Clinic Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2016-05-27 Pain Solutions iMRS System Medical Device Complaint regarding the advertising of an unauthorized claim for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-05-20 Polo Health + Longevity Centre Human Chorionic Gonadotropin (hCG) Prescription Drug Complaint regarding the advertising of unauthorized claim and direct-to-consumer advertising of hCG Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-05-19 Intervet Canada Corp. Bravecto Prescription Drug - Veterinary Use Complaint regarding the direct-to-consumer advertising of Bravecto Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-05-18 Pure Joy Naturals Various Products Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-05-16 Nordora Various Products Natural Health Product Complaint regarding the advertising of therapeutic claims in cosmetic-like products Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-05-16 Viva Health Products Ltd. Various Products Natural Health Product Complaint regarding the advertising of therapeutic claims in cosmetic-like products Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-05-13 Schippers Canada Ltd MS KetoProtect Plus Drug - Veterinary Use Complaint regarding the advertising of an unauthorized product Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2016-05-05 Cloud Olympus E-Juice with nicotine Prescription Drug Complaint regarding the direct-to-consumer advertising of an unauthorized product Compliance letter sent to request stop sale and advertising of unlicensed product; No further action will be taken by Health Canada at this time.
2016-05-05 Huqqaa E-Juice with nicotine Prescription Drug Complaint regarding the direct-to-consumer advertising of an unauthorized product Compliance letter sent to request stop sale and advertising of unlicensed product; No further action will be taken by Health Canada at this time.
2016-05-05 Hippocrates Health Institute  'LifeGive' Products Natural Health Product Complaint regarding the advertising of unauthorized products for serious diseases Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2016-05-05 All Natural Nutritional Products (ANNP) Inc. Various Products Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-05-04 New Roots Herbal Inc. Cho-Less-Terin Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-05-04 Alive Health Magazine Cho-Less-Terin Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2016-05-04 Young Living - Independent Distributor Various Products Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-05-04 Alive Health Magazine Nutridom Tart Cherry; Nutridom Premium Tart Cherry 2000; Nutridom Tart Cherry 2000 Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2016-05-04 David Health International Nutridom Tart Cherry; Nutridom Premium Tart Cherry 2000; Nutridom Tart Cherry 2000 Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-04-29 A1 Herbal Aswagandha Tablet Natural Health Product Complaint regarding the advertising of unauthorized claims for serious diseases Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-04-27 True MediSpa Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2016-04-27 SpaMedica Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2016-04-27 TCC Clinic Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox and Dysport Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2016-04-27 Baywood Clinic Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2016-04-27 Face Cosmetic Surgery Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox and Dysport Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2016-04-27 Dr. Nowell Solish Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox and Dysport Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2016-04-27 The Med Spa Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox and Dysport Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2016-04-27 Dr. Richard Rival Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox and Dysport Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2016-04-22 Universal Church of the Kingdom of God Holy Oil Natural Health Product Complaint regarding the advertising of an unauthorized product for serious diseases Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-04-21 Mantra Pharma Inc. Denta-Rinse Pro 0.05%

Denta-Rinse Pro 0.02%
Natural Health Product Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-04-19 Bellair Laser Clinic Botox Cosmetic (Onabotulinum Toxin A) and Dysport Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox and Dysport Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2016-04-12 Hemp Love Hemp Love Pure & Simple

Hemp Love Sweet Freedom
Natural Health Product Complaint regarding the advertising of unauthorized products for serious diseases Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2016-04-11 Crazy Fox Organics Various Products Natural Health Product Complaint regarding the advertising of therapeutic claims in cosmetic-like products Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-04-11 The Results Company Inc. Vitamost FLW; Formula F L W Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; No follow-up required as material had already been modified/ removed/ discontinued.
2016-04-07 Distripharm Inc. Anima-Care Oreille Low Risk Veterinary Health Product Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2016-04-02 Secretropin Canada Secretropin Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-04-01 California Laser Med Spa Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-03-31 Bio-K Plus International Inc. Various Products Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-03-30 Plexus Worldwide Inc. Accelerator + Boost Natural Health Product Complaint regarding the advertising of unauthorized products Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-03-24 Micronutrition Pileje Inc. Lactibiane Référence 10 Gélules Natural Health Product Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-03-21 VK Imports Ferlow Botanicals Neem Cream / Neem Tree Cream Natural Health Product Complaint regarding the advertising of an unauthorized claim for serious disease in cosmetic-like product Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-03-21 InfiniteAloe Various InfiniteAloe Products Natural Health Product Complaint regarding the advertising of therapeutic claims in cosmetic-like products Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-03-17 Glo Skin & Spa Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-03-17 Western Naturopathic MMS Non-prescription drug Complaint regarding the advertising of an unauthorized product with serious health claims Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-03-15 Trytan Health Inc. Fineforme Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-03-15 Seller on Kijiji.ca - Classified Advertisement Website Royalty Juice Colloidal Silver Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2016-03-14 Ecoideas Innovations Inc. Various Maca Products Natural Health Product Complaint regarding the advertising of therapeutic claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-03-14 Lorna Vanderhaeghe Health Solutions, Inc. GlucoSmart

SexSmart
Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-03-11 Beliv Soapworks Healing Tattoo Balm Natural Health Product Complaint regarding the advertising of therapeutic claims in a cosmetic-like product Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-03-09 Herbion Canada Herbion Cough Syrup

Herbion Cold & Flu Remedy

Herbion Lozenges

Herbion Lozenges Mint
Natural Health Product Complaint regarding advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-03-08 Pegasus Pharmaceuticals Group Inc. HemoMex S™ Lipo-Aid Careseng NutroPro Pak Cardio Guard HemoMex 1 Dammarane Sapogenins Injection Natural Health Product, Non-prescription Drug Complaint regarding the advertising of unauthorized claims including claims for serious disease and unauthorized products Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-03-04 Niccolls Mobility Plus Royalty Juice Colloidal Silver Natural Health Product Complaint regarding the advertising of an unauthorized product for serious diseases Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2016-02-29 Canadian Generic Pharmaceutical Association N/A Prescription Drug Complaint regarding comparison of Generic vs. Brand Name Drugs. Compliance letter sent to request correction of non-compliance; Received satisfactory response from company. Follow-up completed; Material modified/removed/discontinued.
2016-02-08 Plexus Worldwide Inc. ProBio 5

Bio Cleanse
Natural Health Product Complaint regarding the advertising of unauthorized products Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-02-08 HPI Health Products Inc. Lakota Joint Care Roll-On / Lakota Muscle Pain Roll-On Natural Health Product Complaint regarding missing product information in advertisement. Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-02-03 SCM Products Inc. Revivogen Products Natural Health Product Complaint regarding the advertising of therapeutic claims in a cosmetic-like product Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-02-02 Plexus Worldwide Inc. - Independent Distributor Various Products Natural Health Product Complaint regarding the advertising of unauthorized products including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-01-29 Bell Lifestyle Products Inc. Bell Shark Cartilage Capsules Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-01-27 NuvoCare Health Sciences Various Products Natural Health Product Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-01-26 Supplements ControLAB Manufacture Various Products Natural Health Products Complaint regarding a statement to the effect that Health Canada has endorsed the products. Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-01-26 Skin Vitality Medical Clinic Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-01-20 Intelligent Fabric Technologies North America ProTx2 All-Purpose Cleaner

ProTx2 Hand Sanitizer
Non-prescription Drug

Natural Health Product
Complaint regarding the advertising of unauthorized products Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-01-19 Clinique medicale L’Actuel Truvada (PrEP) Prescription Drug Complaint regarding the Direct-to-consumer advertising of a prescription drug and advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2016-01-15 Campitelli3 Inc. The Morning After / Plan C Natural Health Product Complaint regarding advertising of unauthorized claim Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2016-01-13 Modern Veterinary Therapeutics LLC Hymatil Prescription Drug - Veterinary Use Complaint regarding the direct-to-consumer advertising of Hymatil Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-01-08 Genuine Health Perfect Skin / Perfect Skin: Blemish Natural Health Product Complaint regarding advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2016-01-05 Jardine Naturals Essential Silver™ Products Natural Health Product Complaint regarding the advertising of an unauthorized claim for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-12-31 Lumbriko World Inc. Lumbriko Gold Natural Health Product Complaint regarding the advertising of an unauthorized product for serious diseases Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-12-29 Amazon.ca RevitaLash Advanced Eyelash Conditioner (2ml) Prescription Drug Complaint regarding the direct-to-consumer advertising of an unauthorized product Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-12-26 Young Living - Independent Distributor Various products Natural Health Product Complaint regarding the advertising of unauthorized products and unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-12-22 Chong Kun Dang Health Lumbriko Gold

Mega Power

Gra-Maxx
Natural Health Product Complaint regarding the advertising of unauthorized products including for serious diseases Compliance letter sent to request stop sale and advertising of unlicensed product; Company confirmed they stopped sale and advertising.
2015-12-18 Rao Dermatology Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued
2015-12-17 SCM Products Inc. Revivogen MD Natural Health Product Complaint regarding the advertising of therapeutic claims in a cosmetic-like product Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-12-16 Naka Herbs & Vitamins Ltd. Pro Mg12 Family products Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-12-11 Skinology Med Spa Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued
2015-12-03 Nuvo Dental Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Assessment completed; Material modified/removed/discontinued.
2015-12-01 Swiss Natural, a Division of Valeant Pharmaceuticals International Inc. Solutions Energy Natural Health Product Complaint regarding the advertisement of unauthorized claims Compliance letter sent to request correction of non-compliance; Follow-up completed; Material modified/removed/discontinued.
2015-11-26 Capwork Laboratory Inc. Royal Reishi / Total Natural Reishi Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-11-26 Royal Reishi Inc. Royal Reishi / Total Natural Reishi Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-11-24 Edmonton Skin Clinic Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued
2015-11-23 Pharma Nutrients Botanical Corporation Humifulvate

Humic fulvic acid powders
Natural Health Product Complaint regarding the advertising of unauthorized products and unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-11-23 Ottawa Dental Care Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued
2015-11-20 Mcneil Consumer Healthcare Division of Johnson & Johnson Inc Extra Strength Tylenol Complete Cold, Cough & Flu Plus Mucus Relief OTC Complaint regarding lack of adequate safety warning Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2015-11-18 Botanical Kratom Kratom capsules and powders Natural Health Product Complaint regarding the advertising of unauthorized products Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-11-18 Kijiji.ca - Classified Advertisement Website Kratom capsules and powders Natural Health Product Complaint regarding the advertising of unauthorized products Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-11-10 Herb-e-Concept Inc. Lt03

Lto3 Sans Saveur
Natural Health Product Complaint regarding the advertising of unauthorized claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-11-06 Novartis Vaccines and Diagnostics Inc. Fluad Pediatric1 Vaccine (Schedule D Drug) Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2015-11-04 Refresh MD Botox Cosmetic (Onabotulinum Toxin A) and Dysport Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox and Dysport Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-11-02 Inzone Central Various products Prescription and Non-prescription Drugs - Veterinary Use Complaint regarding the advertising of unauthorized products including direct-to-consumer-advertising of prescription drugs Compliance letter sent to request correction of non-compliance; Company did not comply; Contacted classified advertisement website for removal of non-compliant material.
2015-11-02 Kijiji.ca - Classified Advertisement Website Various products Prescription and Non-prescription Drugs - Veterinary Use Complaint regarding the advertising of unauthorized products including direct-to-consumer-advertising of prescription drugs Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-11-02 Just Like Children Various products Prescription and Non-prescription Drugs - Veterinary Use Complaint regarding the advertising of unauthorized products including direct-to-consumer-advertising of prescription drugs Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Material modified/removed/discontinued.
2015-10-30 Active Body Nutrition Kaizen Ephedrine 8mg / Ephedrine 8mg Natural Health Product Complaint regarding advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-10-28 VitaTree Nutritionals Vita Tree Hair, Skin And Nails

Vitatree Probiotics

Vitatree Memory And Brain Booster

Vitafish Oil™

Vitatree Stress And Sleep Formula

Vitatree Fat Burner

Vita Tree Parasite Cleanse

Vitawomen'S Formula

Vita Detox™

Vita Tree Allergy Formula

Vitatree Cold/Flu And Immune Formula
Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-10-27 R. Max Health Gladiator Gel Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2015-10-23 Herpesgone Herpesgone Natural Health Product Complaint regarding the advertising of an unauthorized product for serious disease Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2015-10-23 Chaga.ca Chaga products Natural Health Product Complaint regarding the advertising of unauthorized products for serious diseases Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-10-20 Northern Media Inc. Matrix 360 Fat Magnet/ Matrix 360/ Matrix 7/ Raspberry Ketone With Green Tea Natural Health Product Complaint regarding advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-10-19 Endoceutics Inc. Vaginorm Investigational Drug Complaint regarding advertising of an investigational drug to the general public Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-10-13 Morning Sun Health Foods Strauss Heartdrops / Strauss Heart Drops

Umac (Unique Marine Algae Concentrate) Core

Umac (Unique Marine Algae Concentrate) Core Liquid

Nature'S Aid / Nature's Aid Skin Gel
Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease No further action will be taken by Health Canada at this time.
2015-10-09 Lemmo Integrated Cancer and Care Centre Celcius Thermo Cancer Select (TCS) Medical Device Complaint regarding the advertising of an unauthorized product Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-10-05 Wood Wyant Inc. Complete 6000

Complete 6000 Wipes
Non-prescription Drug - Disinfectant Complaint regarding advertising of misleading product information Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-10-05 Naticura Inc. Alleviate Natural Health Product Complaint regarding advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-10-01 Pharmigene PG5801 Detection Kit Medical Device Complaint regarding the advertising of an unauthorized product Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-09-29 Aviva Natural Health Solutions Oncolyn Natural Health Product Complaint regarding the advertising of an unauthorized product for serious diseases Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-09-23 Onegenew International Group Inc. OneGenew Herbal Compound Concentrate Natural Health Product Complaint regarding the advertising of an unauthorized product for serious diseases Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-09-23 Canadian Phytopharmaceuticals Corp Skinny Down

Brain Life / Brain Focus
Natural Health Products Complaint regarding the advertising of unauthorized claims for serious diseases Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-09-22 Young Living Various Products Natural Health Products Complaint regarding the advertising of unauthorized products for serious diseases Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-09-22 Northern Media Inc. Matrix 360 Fat Magnet/ Matrix 360/ Matrix 7/ Raspberry Ketone With Green Tea Natural Health Product Complaint regarding advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-09-16 Northern Media Inc. Matrix 360 Fat Magnet/ Matrix 360/ Matrix 7/ Raspberry Ketone With Green Tea Natural Health Product Complaint regarding advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-09-16 Alberta Veterinary Laboratories (AVL) Meloxicam Oral Suspension, USP (15mg/ml) Prescription Drug - Veterinary Use Complaint regarding the advertising of an unauthorized product to healthcare professionals Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-09-11 Herc's Nutrition Limited MuscleTech Hydroxystim Capsules Prescription Drug Complaint regarding the direct-to-consumer advertising of an unauthorized product Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2015-09-04 Dr. Alex Wakter Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-09-03 Yaletown Naturopathic Clinic Celcius Thermo Cancer Select (TCS) Medical Device Complaint regarding the advertising of an unlicensed device available only for special access Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-09-02 REFRESH Hang Over / Nirvana Natural Health Product Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-08-29 Natural Wellbeing Distribution Inc. Hair Essentials

Fo-Ti Root Extract

Nourishing Hair Oil
Natural Health Products Complaint regarding the advertising of unauthorized claims and unauthorized products Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-08-28 REFRESH Hang Over / Nirvana Natural Health Product Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-08-27 Edmonton Journal OPC Factor Prescription Drug Natural Health Products Complaint regarding the direct-to-consumer advertising of an unauthorized product for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2015-08-27 David Geller Associates Enhanced Formula OPC Factor

OPC Factor Original Formula
Prescription Drug

Natural Health Product
Complaint regarding the direct-to-consumer advertising of unauthorized products for serious disease Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2015-08-27 Aliven Labs Enhanced Formula OPC Factor

OPC Factor Original Formula
Prescription Drug

Natural Health Product
Complaint regarding the direct-to-consumer advertising of unauthorized products for serious disease Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2015-08-20 The Shopping Channel Vita Tree Hair, Skin and Nails

VitaTree Whole Food Iron Complex

Vitatree Cold/Flu And Immune Formula

Vitawomen'S Formula
Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-08-20 Le Canada Ventures Inc. Md Factor Natural Health Product Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-08-20 One Stop Vape Shop Electronic smoking products Prescription Drug Complaint regarding the direct-to-consumer advertising of an unauthorized product Compliance letter sent to request stop sale and advertising of unlicensed product; No further action will be taken by Health Canada at this time.
2015-08-19 Prime Health Products Various Products Natural Health Products Complaint regarding the advertising of unauthorized products for serious diseases Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2015-08-19 SVN Fuel Supplements - Mission, BC Dolphin Water Natural Health Product Complaint regarding the advertising of unauthorized product for serious diseases Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-08-18 Journal de Montréal Matrix 360 Fat Magnet/ Matrix 360/ Matrix 7/ Raspberry Ketone With Green Tea Natural Health Product Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-08-18 Northern Media Inc. Matrix 360 Fat Magnet/ Matrix 360/ Matrix 7/ Raspberry Ketone With Green Tea Natural Health Product Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-08-17 Dr. Marcia Hartt Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-08-16 Tri-Cities NOW Bell Shark Cartilage Capsules

Prostate Ezee Flow Tea

Shape And Health

Bell Shark Liver Oil
Natural Health Products Complaint regarding the advertising of unauthorized claims including claims for serious diseases Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-08-16 Bell Lifestyle Products Inc. Bell Shark Cartilage Capsules

Prostate Ezee Flow Tea

Shape And Health

Bell Shark Liver Oil
Natural Health Products Complaint regarding the advertising of unauthorized claims including claims for serious diseases Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-07-31 NutriPur Inc. Bambousil / Hair-Skin-Nails / Bamboo Silica / Hair-Skin-Nails-Bones Natural Health Product Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-07-20 Glenmore Healthcare Human Chorionic Gonadotrophin (hCG) Prescription Drug Complaint regarding advertising of unauthorized claims and direct-to-consumer advertising of hCG Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-07-20 Oasis Medical Clinic Human Chorionic Gonadotrophin (hCG) Prescription Drug Complaint regarding advertising of unauthorized claims and direct-to-consumer advertising of hCG Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-07-20 True Balance Human Chorionic Gonadotrophin (hCG) Prescription Drug Complaint regarding advertising of unauthorized claims and direct-to-consumer advertising of hCG Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-07-12 Toronto Cosmetic Clinic Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2015-06-30 Canadian Generic Pharmaceutical Association Generic Drugs Prescription Drugs Complaint regarding advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2015-06-26 Dr. Gordon Owen Teleford's Clinic Cloud Vitamin A Cream Natural Health Product Complaint regarding the advertising of therapeutic claims in a cosmetic-like product Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-06-25 Fisher Wallace Laboratories, LLC. FW-100 Cranial Stimulator Device Medical Device Complaint regarding the advertising of an unauthorized claim for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-06-22 Pure Lab Vitamins Inc. Alkapure Natural Health Product Complaint regarding the advertising of unauthorized claims for serious diseases Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-06-22 Storz & Bickel GMBH & Co.KG Volcano Medic Medical Device Complaint regarding the advertising of an unauthorized claim for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-06-11 Healthy Foundations Clinic Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-06-03 Atomik Nutrition - Joliette, QC Ephedrine Hcl Natural Health Product Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-06-03 Prius Clinic Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-06-01 APT Medical Aesthetics Botox Cosmetic (Onabotulinum Toxin A) and Latisse Prescription Drugs Complaint regarding the direct-to-consumer advertising of Botox and Latisse Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2015-05-29 LesPAC Classified Advertisement Website Baume du Druide / Druid Balm Natural Health Product Complaint regarding the advertising of an unauthorized product No follow-up required as material had already been modified/ removed/ discontinued.
2015-05-29 LesPAC Classified Advertisement Website Argent Colloïdal Natural Health Product Complaint regarding the advertising of an unauthorized product with serious health claims Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2015-05-29 LesPAC Classified Advertisement Website VidatoX Natural Health Product Complaint regarding the advertising of an unauthorized product with serious health claims Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2015-05-28 MAP International Various Products Natural Health Products Complaint regarding the advertising of unauthorized products Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2015-05-25 West Coast Vape E-Cigs/ E-Vapes/ E-Juices Prescription Drug Complaint regarding the direct-to-consumer advertising of an unauthorized product Compliance letter sent to request stop sale and advertising of unlicensed product; No further action will be taken by Health Canada at this time.
2015-05-22 Apotex Inc. Generic Drugs Prescription Drugs Complaint regarding advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-05-21 Vitazan Herbs & Vitamins Inc. Various Products Natural Health Product Complaint regarding the advertising of misleading product information and unauthorized claims for serious diseases Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-05-20 HerbaMAX Inc. Various Products Natural Health Products Complaint regarding the advertising of unauthorized claims including claims for serious diseases Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-05-19 Impression dental Medical Cosmetics Botox Cosmetic (Onabotulinum Toxin A) and Latisse Prescription Drugs Complaint regarding the direct-to-consumer advertising of Botox and Latisse Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2015-05-19 Mobile Medical Cosmetics Botox Cosmetic (Onabotulinum Toxin A) and Latisse Prescription Drugs Complaint regarding the direct-to-consumer advertising of Botox and Latisse Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2015-05-14 Nutripur Inc. Firm'Ngro®

Firm'Ngro Firming Mask

Firm'Ngro Lifting Gel

Firm'Ngro Volumnizing Cream
Natural Health Product Complaint regarding the advertising of unauthorized claims and unauthorized products Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-05-13 Quench Essentials Various Products Natural Health Products Complaint regarding advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-05-08 Quantum Nutrition Schinoussa Beautiful (Marine Collagen) Natural Health Product Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2015-05-06 New Image Cosmetic Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-05-06 SpaSation Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2015-05-01 Nanton Neutraceuticals Rhoziva

Rhoziva

Rhoziva Plus Same / Rhoziva With Same
Natural Health Product Complaint regarding the advertising of an unauthorized claim for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-04-30 My Health Supplements (MHS) Nourishing Waves Kelp Natural Health Product Complaint regarding the advertising of unauthorized claims for serious diseases Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-04-29 Your True Companion Pet Products Colloidal Silver Non-prescription Drug - Veterinary Use Complaint regarding the advertising of an unauthorized product for serious diseases Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-04-28 Sprout Growers Colloidal Silver Natural Health Product Complaint regarding the advertising of an unauthorized product for serious disease Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2015-04-23 Lernapharm (Loris) Inc. LORIS - I.V.

LORIS Swabstick –120 mm

LORIS Swabstick –MACRO-150 mm
Non-prescription Drugs Complaint regarding the advertising of unauthorized serious health claims and unauthorized products Compliance letter sent to request stop sale of unlicenced product and correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-04-22 Ferme Eugénia Enr. Ô Magic Colloidal Silver 10ppm

Ô Magic Colloidal Silver30ppm

Ô Magic Colloidal Gold 20ppm
Natural Health Product Complaint regarding the advertising of unauthorized products for serious diseases Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-04-21 Searles Dermatology Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2015-04-19 Young Living Various Products Natural Health Products Complaint regarding the advertising of unauthorized products and cosmetic-like products with therapeutic claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-04-17 Mission Falls Solutions Mission Falls Premium Ionic Silver Solutions

Mission Falls Premium Ionic Silver Solution Spray

Ionic Silver Solution Spray
Natural Health Products Complaint regarding the advertising of several products  for serious diseases Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-04-15 Atlas-Medic Inc. Cramergesic Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2015-04-13 Bell Lifestyle Products Inc. Natural Superior Hair Formula Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request stop sale of unlicenced product and correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-04-11 Canadian MediPain Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2015-04-09 Southlake Regional Hospital Nanostim Leadless Pacemaker Nanostim Delivery System Catheter Medical Device Complaint regarding the advertising of an unlicensed device available only for investigational testing Compliance letter sent to request correction of non-compliance; Received satisfactory response from organization; Follow-up completed; Material modified/removed/discontinued.
2015-04-09 Vitepro Influenzinum 9CH Natural Health Product Complaint regarding advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-04-09 Vita Shop Pascoleucyn Natural Health Product Complaint regarding advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-04-09 Health Palace Pascoleucyn Forte Natural Health Product Complaint regarding advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-04-09 Alberta Homeopathic Medical Clinic Human Chorionic Gonadotrophin (hCG) Prescription Drug Complaint regarding advertising of unauthorized claims and direct-to-consumer advertising of hCG Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-04-09 Feel Good Natural Health Store Influenzinum 9CH Natural Health Product Complaint regarding advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-04-09 Health Street Influenzinum 9CH Natural Health Product Complaint regarding advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-04-09 National Nutrition Influenzinum Prevention Natural Health Product Complaint regarding advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-04-09 Nutrichem Influenzinum 9CH Natural Health Product Complaint regarding advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-04-09 Well.ca Influenzinum Prevention Natural Health Product Complaint regarding advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-04-09 Vitamart Influenzinum 9CH Natural Health Product Complaint regarding advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-04-09 The Vitamin Shop Influenzinum 9CH Natural Health Product Complaint regarding advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-03-30 Shandong Pang's Biochemical Co. Ltd. Ultra Deep, Derm Deep, Medium, and Finelines Hyaluronic Acid Fillers Medical Device Complaint regarding the advertising of unauthorized products Compliance letter sent to request stop sale and advertising of unlicensed product; No further action will be taken by Health Canada at this time.
2015-03-27 Groupe Procité Inc. Matrix 360 Fat Magnet/ Matrix 360/ Matrix 7/ Raspberry Ketone With Green Tea Natural Health Product Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-03-25 Xenovax Xenovax Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2015-03-20 Biotechnologies Explorer Canada Harp Seal Oil Omega-3 / Bec Harp Seal Oil / Ind Harp Seal Oil Natural Health Product Complaint regarding advertising of unauthorized serious health claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-03-19 Xerion Dispensary Ltd. Mozi-Q/ Xerion Formula

Mozi-Q For Kids/ Mozi-Q
Natural Health Product - Homeopathic Complaint regarding advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2015-03-19 Shea Butter Source Shea Butter Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2015-03-16 OrthoCanada Medical BTL High Intensity Laser Medical Device Complaint regarding the advertising of an unauthorized product Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2015-03-06 Quantum Nutrition Schinoussa Beautiful (Marine Collagen) Natural Health Product Complaint regarding advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2015-03-03 Lorna Vanderhaeghe Health Solutions, Inc. Magnesium Bisglycinate Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-03-02 Kingston Cosmetic Institute Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Complaince letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2015-03-02 David Health International Wild Peru Maca Powder/ Inka Maca Powder/ Inka Black Maca Powder/ Inka Red Maca Powder/ Silvera Maca Powder

Wild Peru Maca Original/ Wild Peru Maca Black/ Wild Peru Maca Red
Natural Health Products Complaint regarding the advertising of an unauthorized product and products with unauthorized claims Compliance letter sent to request stop sale of unlicenced product and correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-03-02 Kingston Laser Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-03-02 Polish Salon & Spa Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-02-23 Navy Bean Handmade Apothecary Various Products Natural Health Products Complaint regarding the advertising of therapeutic claims in cosmetic-like products Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-02-21 Young Living Various Products Natural Health Products Complaint regarding the advertising of unauthorized products and cosmetic-like products with therapeutic claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-02-20 Refresh MD Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-02-20 Beauty Rewind Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-02-20 Le Capucin Silver Guard Natural Health Product Complaint regarding the advertising of therapeutic claims in a cosmetic-like product Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-02-19 Bell Lifestyle Products Inc. Blood Pressure Formulation Combo Natural Health Product Complaint regarding the advertising of unauthorized claims for serious diseases Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-02-19 David Health International Chaga Mushroom Products Natural Health Product Complaint regarding the advertising of unauthorized products for serious diseases Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-02-11 Life Choice Ltd. DMAE Restorative Cream 59g Natural Health Product Complaint regarding the advertising of therapeutic claims in a cosmetic-like product Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2015-02-10 Transforming Health Inc. Ultimate Male/ Ultimate Male Energy

Ultimate Libido/ Ultimate Epimedium

Ultimate Maca/ Ultimate Maca Energy
Natural Health Product Complaint regarding advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-02-04 Elyvia Lab Inc. Elyvia S Natural Health Product Complaint regarding the advertising of unauthorized products Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-02-04 Joe Laser Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-02-04 AM740 Zoomer Radio Prevagen Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-02-03 Herbion Canada Herbion Cough Syrup For Children/ Herbion Cough Syrup For Kids/ Herbion Cough Syrup For Children Cherry Flavour/ Herbion Cough Syrup For Kids Cherry Flavour/ Linkus Cough Syrup For Kids Natural Health Product Complaint regarding advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-01-30 Health Research Laboratories, LLC Corexion

The Ultimate Cardio-Cleanse
Natural Health Products Complaint regarding the advertising of unauthorized products for serious diseases Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2015-01-21 Codeco Nutrition NanoCal/ Nano-Cal Natural Health Product Complaint regarding the advertising of an unauthorized product for serious diseases Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-01-21 Dr. Marcia Hartt Website Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-01-12 Canada Head Office for Varumin Varumin Natural Health Product Complaint regarding the advertising of an unauthorized product for serious diseases Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2015-01-02 Toronto Surgery Botox Cosmetic (Onabotulinum Toxin A) and Latisse Prescription Drugs Complaint regarding the direct-to-consumer advertising of Botox and Latisse Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2015-01-09 Pure North S'Energy Foundation Vitamin C 1000 mg with Vitamin D 4000 IU Prescription Drug Complaint regarding the direct-to-consumer advertising of an unauthorized product Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2015-01-05 Clinique D'Esthetique Monika Prowave LX Medical Device Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-01-05 Canada Head Office for Varumin Varumin Natural Health Product Complaint regarding the advertising of an unauthorized product for serious diseases Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2014-12-19 Xenex Laboratories Inc DMSO Natural Health Product Complaint regarding the advertising of therapeutic claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2014-12-18 Osha Mae Various products Natural Health Products Complaint regarding the advertising of various cosmetic-like products with therapeutic claims including serious diseases claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2014-12-11 Zwell Canada Zwell Menomendz Natural Health Product Complaint regarding advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2014-12-11 CGPA Generic Drugs Prescription Drugs Complaint regarding advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2014-12-03 Royal Natural Products Co. Apiario Silvestre - Propolis Glycolic Solution Natural Health Product Complaint regarding advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2014-11-28 Refresh MD Botox Cosmetic (Onabotulinum Toxin A) and Latisse Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2014-11-28 Insight Enterprises Matrix 360 Fat Magnet/ Matrix 360/ Matrix 7/ Raspberry Ketone With Green Tea Natural Health Product Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2014-11-26 DermAesthetics Medi-Spa Botox Cosmetic (Onabotulinum Toxin A) and Latisse Prescription Drugs Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2014-11-26 Riverbend Medical Esthetics Botox Cosmetic (Onabotulinum Toxin A) and Latisse Prescription Drugs Complaint regarding the direct-to-consumer advertising of Botox and Latisse Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2014-11-26 SouthSide Dermatology Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2014-11-26 OnCore Medi-Spa Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2014-11-25 Life Choice Ltd. Neurotransmitter Support With L-Carnitine Natural Health Product Complaint regarding a brochure advertisement with unauthorised claims for the product Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2014-11-24 Barry Lycka MD Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2014-11-24 EPM Dental Care Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2014-11-24 External Affairs Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2014-11-24 McKenney Corner Dental Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2014-11-24 Plastic and Cosmetic Laser Surgical Centre Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2014-11-24 Renew Surgery Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2014-11-24 Santé Cosmetic Laser & Vein Center Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2014-11-24 Skin Beautiful Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2014-11-24 Solace Medical Clinic Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2014-11-21 eVitamins Nature's Gift DMSO Liquid Glass 99.9% Pure - 8 fl oz Natural Health Product Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2014-11-18 Astellas Prograf / Advagraf Prescription Drugs Complaint regarding a webinar advertising Prograf and Advagraf with unauthorized claims to private formulary managers Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2014-11-17 Everything Zen with Aileen Smith Defining Gel, Greens, Confianza, Ultimate Thermofit Natural Health Products Complaint regarding the advertising of unauthorized claims, and a cosmetic-like product with therapeutic claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2014-11-12 Phyto-Med Inc. Product not specified, general complaint Natural Health Products Complaint regarding the advertising of several products  for serious diseases Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2014-11-10 Core Natural Limited TA 65md Natural Health Product Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2014-11-07 Refresh MD Botox Cosmetic (Onabotulinum Toxin A), Xeomin Cosmetic and Dysport Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox, Xeomin and Dysport Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2014-11-07 Health Advantage Health Food Store TA 65 Natural Health Product Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2014-11-06 Insight Enterprises Matrix 360 Fat Magnet/ Matrix 360/ Matrix 7/ Raspberry Ketone With Green Tea Natural Health Product Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2014-11-05 Edmonton Laser Centre Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2014-11-05 Laser Sheer Advanced Skin Rejuvenation & Laser Training Centre Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2014-10-28 Prema Sai Ear candles Medical Device Complaint regarding company advertising and offering ear candles to clients Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2014-10-24 Jardine Naturals Essential Silver™

Essential Silver Tm/ Essential Silver Tm - 22 Ppm/ Essential Silver Tm Extra Strength/ Essential Silver Tm Extra Strength - 22 Ppm
Natural Health Products Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; No follow-up required as material had already been modified/ removed/ discontinued.
2014-10-14 Ross Creek Medical Web site Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.

About the health products advertising complaints table

This table does not include complaints that were received by Health Canada but that were referred to an Advertising Preclearance Agency (APA) for complaint adjudication as per the Guidance Document - Health Canada and Advertising Preclearance Agencies' Roles Related to Health Product Advertising. Complaints that are referred to the APAs are subject to their complaint adjudication process. Between October 1, 2014 and September 30, 2018, 66 complaints were referred to APAs. The scope of this table is currently limited to complaints related to the following types of health products: pharmaceuticals, biologics (including vaccines), medical devices, and natural health products.

This table lists Health Canada's compliance and enforcement activities as a result of complaints received by Health Canada. References to the product advertising listed above are not examples of violation of the legislation and regulations as determined by a court of law. For questions on the complaints in the Summary Table, please contact the Inspectorate at DCVIU_UVCEM@hc-sc.gc.ca.

When addressing advertising complaints, Health Canada's first priority is protecting the health and safety of Canadians. Health Canada's approach to addressing and resolving complaints uses the most appropriate level of intervention proportional to the health risk.

Health Canada assesses all of the complaints it receives to confirm whether or not the advertising materials comply with the applicable legislation and regulations, and takes appropriate action to address complaints where non-compliance is found.

Responsibilities Related to Health Product Advertising

Health Canada is the national regulatory authority for health product advertisements. The Department oversees and enforces the regulatory requirements related to health product advertising.

The Department plays an active role in addressing health product advertising complaints. It also works to prevent non-compliant advertising before it occurs, by developing policies and guidance, providing regulatory and policy clarifications and through stakeholder awareness activities. As well, Canada has a system in place that allows industry to have their advertising material reviewed and pre-cleared by independent APAs. While this system is voluntary, Health Canada strongly recommends that industry have their health product advertising material reviewed by an APA before dissemination, to help ensure it is compliant with legislative and regulatory requirements.

APAs also offer a mechanism to resolve certain advertising complaints. Health Canada assesses every complaint it receives, including the level of health risk they may pose, to determine next steps including whether the complaint should be addressed by Health Canada or referred to an APA. More information on the roles of Health Canada and the APAs is in the Guidance Document - Health Canada and Advertising Preclearance Agencies' Roles Related to Health Product Advertising.

Risk-Based Compliance and Enforcement Approach

All complaints are treated with the same vigilance, whether Health Canada identifies a potential advertising issue itself, receives a complaint directly or is referred a complaint from an APA. Each complaint is assessed to confirm whether the advertisement complies with legislative and regulatory requirements, and to determine the potential health risk posed. Health Canada prioritizes and takes action to address complaints based on whether they pose a potential health risk and the degree of that risk.

Health Canada takes a stepwise approach and will escalate measures if and as needed. In most cases, compliance is successfully achieved using a cooperative approach. This involves Health Canada informing the party of their non-compliance, usually through a compliance letter. The letter may request corrective action or discontinuation of the advertisement.

In general, for advertising activities considered to pose a low health risk to Canadians, the company is informed of the non-compliance and asked to take the appropriate corrective measures. In cases where the health risk is higher, Health Canada follows up as needed to verify that the requested action has been completed to Health Canada's satisfaction.

Health Canada may consider stronger action for advertising activities determined to pose a high health risk. These actions could include seizing the non-compliant advertising materials, site visits, issuing a public communication, or initiating enforcement proceedings (e.g., seeking an injunction or fines where a court order has been breached), to minimize the potential health risk to Canadians.

For complaints that involve the advertising of an unauthorized health product, Health Canada takes action to confirm that the company stops both the advertising and sale of the non-compliant health product in Canada, as the sale of unauthorized health products is not permitted in Canada.

More information on Health Canada's compliance and enforcement approach is available in the Inspectorate's Compliance and Enforcement Policy (POL-0001).

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