Health product advertising incidents

Publication of the information in the table below is part of Health Canada's Regulatory Transparency and Openness Framework.

The table summarizes health product advertising incidents that Health Canada has been made aware of and addressed, or is currently assessing for next steps. This table will be updated quarterly. Learn more about the incidents table, and compliance and enforcement.

Report a marketing complaint

Summary table of advertising complaints addressed by Health Canada received between October 1, 2014 and June 30, 2020

Active complaints
Active complaints
Date received Company/ Organization Product(s) Product type Complaint detail Action

2020-06-29

Plus Guardian Canada

PM2.5 Non-medical Face Mask

Medical Device

Complaint regarding the direct-to-consumer advertising of unauthorized claims

Compliance verification ongoing; Health Canada is assessing the issue.

2020-06-29

Poach

Poach

OTC

Incident regarding the direct-to-consumer advertising of unauthorized claims

Compliance verification ongoing; Health Canada is assessing the issue.

2020-06-26

8936625 Canada Inc.

Enviro Fresh – Hydrogen Peroxide

Natural Health Product

Incident regarding the direct-to-consumer advertising of unauthorized claims

Compliance verification ongoing; Health Canada is assessing the issue.

2020-06-25

YMCA Merchandise Online Store

Environize Anolyte 200 Personal Disinfectant Cleaner

Non-prescription Drug

Incident regarding the direct-to-consumer advertising of unauthorized claims

Compliance verification ongoing; Health Canada is assessing the issue.

2020-06-25

Not specified

72 Hrs Survival & First Aid

Non-prescription Drug

Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance verification ongoing; Health Canada is assessing the issue.

2020-06-24

Alphachem Ltd.

Alpha 75% Isopropyl Sanitizer

Natural Health Product

Complaint regarding advertising of misleading product information

Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.

2020-06-23

OralDent Pharma

PerioPlus Advanced

Natural Health Product

Complaint regarding the direct-to-consumer advertising of unauthorized claims

Compliance verification ongoing; Health Canada is assessing the issue.

2020-06-22

Biosential Inc.

ZenBev

Natural Health Product

Complaint regarding the direct-to-consumer advertising of unauthorized claims

Compliance verification ongoing; Health Canada is assessing the issue.

2020-06-22

Formula A Inc.

Agape Hand Sanitizer

Natural Health Product

Complaint regarding the advertising of unauthorized claim

Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.

2020-06-19

Viatrexx

Cand'Da +

Natural Health Product

Complaint regarding the direct-to-consumer advertising of unauthorized claims

Compliance verification ongoing; Health Canada is assessing the issue.

2020-06-19

QC-Clock

COVID-19 Test Package

Medical Device

Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance verification ongoing; Health Canada is assessing the issue.

2020-06-17

Bonanza

Antivirus lozenges

Non-prescription drug

Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance verification ongoing; Health Canada is assessing the issue.

2020-06-17

Etsy, Inc.

Colloidal Silver 32 oz. 10ppm Antibiotic

Natural Health Product

Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance verification ongoing; Health Canada is assessing the issue.

2020-06-17

Etsy, Inc.

Little Hand Sanitizer

Natural Health Product

Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance verification ongoing; Health Canada is assessing the issue.

2020-06-17

Etsy, Inc.

Sumac Spice 100g

Natural Health Product

Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance verification ongoing; Health Canada is assessing the issue.

2020-06-17

Etsy, Inc.

Seamoss Mason Jars

Natural Health Product

Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance verification ongoing; Health Canada is assessing the issue.

2020-06-17

Etsy, Inc.

Essential oils blend

Natural Health Product

Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance verification ongoing; Health Canada is assessing the issue.

2020-06-17

CTV News

Nitric Oxide

Non-prescription Drug

Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance verification ongoing; Health Canada is assessing the issue.

2020-06-17

Jelavemesmains.com

Désinfectant Pour Les Mains

Natural Health Product

Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance verification ongoing; Health Canada is assessing the issue.

2020-06-17

Etsy, Inc.

Immune System Booster Syrup

Natural Health Product

Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance verification ongoing; Health Canada is assessing the issue.

2020-06-17

Kijiji.ca

Anabec Anasphere Disinfectant

Non-prescription Drug

Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance verification ongoing; Health Canada is assessing the issue.

2020-06-17

Amazon.ca

DIY Hand Sanitizer

Non-prescription Drug

Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance verification ongoing; Health Canada is assessing the issue.

2020-06-17

Etsy, Inc.

Mask Filter

Non-prescription Drug

Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance verification ongoing; Health Canada is assessing the issue.

2020-06-17

Dr. Alex Wakter

Botox

Biologic

Complaint regarding the direct-to-consumer advertising of unauthorized claims

Compliance verification ongoing; Health Canada is assessing the issue.

2020-06-17

Etsy, Inc.

Cinnamon Bark Essential Oil

Natural Health Product

Incident regarding the direct-to-consumer advertising of unauthorized claims

Compliance verification ongoing; Health Canada is assessing the issue.

2020-06-17

Kijiji.ca

Vira Solve

Natural Health Product

Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance verification ongoing; Health Canada is assessing the issue.

2020-06-17

Etsy, Inc.

Natural Disinfectant

Non-prescription Drug

Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance verification ongoing; Health Canada is assessing the issue.

2020-06-16

Etsy, Inc.

Breathe DEEP Cha Tonix

Not specified

Incident regarding the direct-to-consumer advertising of unauthorized claims

Compliance verification ongoing; Health Canada is assessing the issue.

2020-06-16

Total Nano (Voran Group Ventures)

Bacoban DLUS Disinfectant Cleaner

Non-prescription Drug - Disinfectant

Complaint regarding the advertising of unauthorized claim

Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.

2020-06-15

(Baskets Nutrition & Health Co.

VSC Super Cold Spray

Natural Health Product

Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance verification ongoing; Health Canada is assessing the issue.

2020-06-12

Skinfuel

Skinfuel Hand Sanitizer and Surface Disinfectant

Natural Health Product

Incident regarding the direct-to-consumer advertising of unauthorized claims

Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.

2020-06-11

MadBarn

Viceral+

Veterinary Health Product

Complaint regarding the direct-to-consumer advertising of unauthorized claims

Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.

2020-06-11

Super Delivery International

Space Sterilization Virus Shut Out - Portable Virus Protection Card Neck Strap

Medical Device

Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance verification ongoing; Health Canada is assessing the issue.

2020-06-10

Ottawa Derm Center

Botox

Biologic

Complaint regarding the direct-to-consumer advertising of unauthorized claims

Compliance verification ongoing; Health Canada is assessing the issue.

2020-06-10

Kijiji.ca (Supreme Display)

UV Light Sanitizer

UV-C Disinfection Light

UV Germicidal Lamp with Ozone

Medical Device

Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance verification ongoing; Health Canada is assessing the issue.

2020-06-10

Dr. Elaine Chin

Stersan

Non-prescription Drug

Complaint regarding the direct-to-consumer advertising of unauthorized claims

Compliance verification ongoing; Health Canada is assessing the issue.

2020-06-10

Etsy, Inc.

Copper Covi Safeguard Mask

Medical Device

Incident regarding the direct-to-consumer advertising of unauthorized claims

Compliance verification ongoing; Health Canada is assessing the issue.

2020-06-10

Kijiji.ca

Q3 Electrostatic High Pressure Plasma Air Purification

Medical Device

Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance verification ongoing; Health Canada is assessing the issue.

2020-06-10

Ipharmadirect.com

Various products

Prescription drug

Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance verification ongoing; Health Canada is assessing the issue.

2020-06-10

Circle Square Construction LTD.

Circle Square Construction LTD.

OTC

Incident regarding the direct-to-consumer advertising of unauthorized claims

Compliance verification ongoing; Health Canada is assessing the issue.

2020-06-09

Amazon.ca

Botanica Turmeric Liquid Capsules

Natural Health Product

Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance verification ongoing; Health Canada is assessing the issue.

2020-06-09

Iherb.com

Immune System Activator

Natural Health Product

Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance verification ongoing; Health Canada is assessing the issue.

2020-06-09

Ikare Med

ActivKare Disinfectant and Sanitizer

Non-prescription Drug

Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance verification ongoing; Health Canada is assessing the issue.

2020-06-09

Etsy, Inc.

Clean Mint Hand Snaitizer

Natural Health Product

Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance verification ongoing; Health Canada is assessing the issue.

2020-06-09

Etsy, Inc.

Not specified

Natural Health Product

Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance verification ongoing; Health Canada is assessing the issue.

2020-06-09

Beleaf Creations

Various products

Natural Health Product

Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance verification ongoing; Health Canada is assessing the issue.

2020-06-09

Kijiji.ca

Sanitiser 1000 Liters in Totes

Non-prescription drug

Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance verification ongoing; Health Canada is assessing the issue.

2020-06-08

Raven's Creations

Disinfectant made out of everclear alcohol

Disinfecting essential oils

Natural Health Product

Complaint regarding the direct-to-consumer advertising of unauthorized claims

Compliance verification ongoing; Health Canada is assessing the issue.

2020-06-08

Kijiji.ca

Mask

Medical Device

Incident regarding the direct-to-consumer advertising of unauthorized claims

Compliance verification ongoing; Health Canada is assessing the issue.

2020-06-08

NutraOne

Anti-Microbe

OTC

Incident regarding the direct-to-consumer advertising of unauthorized claims

Compliance verification ongoing; Health Canada is assessing the issue.

2020-06-05

Amazon.ca

Biological Disposable Protective mask with Earloops

Medical Device

Incident regarding the direct-to-consumer advertising of unauthorized claims

Compliance verification ongoing; Health Canada is assessing the issue.

2020-06-05

Etsy, Inc.

The Best Wild Sea Moss / Irish Moss Gel- Wild Organic and Raw!

Natural Health Product

Incident regarding the direct-to-consumer advertising of unauthorized claims

Compliance verification ongoing; Health Canada is assessing the issue.

2020-06-05

Etsy, Inc.

COVID face protection visor

Medical Device

Incident regarding the direct-to-consumer advertising of unauthorized claims

Compliance verification ongoing; Health Canada is assessing the issue.

2020-06-05

Etsy, Inc.

Immune System Booster Syrup

Natural Health Product

Incident regarding the direct-to-consumer advertising of unauthorized claims

Compliance verification ongoing; Health Canada is assessing the issue.

2020-06-05

Medical 1 Products

Portable Oxygen Concentrator

Medical Device

Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance verification ongoing; Health Canada is assessing the issue.

2020-06-05

Amazon.ca

Cannanda High Ground

Natural Health Product

Incident regarding the direct-to-consumer advertising of unauthorized claims

Compliance verification ongoing; Health Canada is assessing the issue.

2020-06-05

Kijiji.ca

Beyond Guardian Air Purifier

Medical Device

Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance verification ongoing; Health Canada is assessing the issue.

2020-06-05

Kijiji.ca (Absolute Toner)

Absoluter Toner

Soapopular Alcohol free sanitizer (4L)

OTC

Incident regarding the direct-to-consumer advertising of unauthorized claims

Compliance verification ongoing; Health Canada is assessing the issue.

2020-06-05

Etsy, Inc.

Lavender Hand Sanitizer

Natural Health Product

Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance verification ongoing; Health Canada is assessing the issue.

2020-06-04

Etsy, Inc.

Essential Oil Blend

Natural Health Product

Incident regarding the direct-to-consumer advertising of unauthorized claims

Compliance verification ongoing; Health Canada is assessing the issue.

2020-06-04

Etsy, Inc.

Cinnamon Bark Essential Oil

Natural Health Product

Incident regarding the direct-to-consumer advertising of unauthorized claims

Compliance verification ongoing; Health Canada is assessing the issue.

2020-06-04

Capital Jayco

N95 Mask

Disinfectant

Medical Device, Non-prescription Drug

Incident regarding the direct-to-consumer advertising of unauthorized claims

Compliance verification ongoing; Health Canada is assessing the issue.

2020-06-04

Etsy, Inc.

Breathe DEEP Cha Tonix

Natural Health Product

Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance verification ongoing; Health Canada is assessing the issue.

2020-06-03

Vitasave.ca

Anti-Viral - Echinamide

Natural Health Product

Incident regarding the direct-to-consumer advertising of unauthorized claims

Compliance verification ongoing; Health Canada is assessing the issue.

2020-06-03

Amazon.ca

Cannada High Ground Immune Booster

Natural Health Product

Incident regarding the direct-to-consumer advertising of unauthorized claims

Compliance verification ongoing; Health Canada is assessing the issue.

2020-06-03

VitaSave

Bell Virus Viral Infection

Natural Health Product

Incident regarding the direct-to-consumer advertising of unauthorized claims

Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.

2020-06-02

Etsy, Inc.

Virus Protection Crystal Healing

Natural Health Product

Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance verification ongoing; Health Canada is assessing the issue.

2020-06-02

Etsy, Inc.

Sea Moss Gel 16oz (1LB)

Natural Health Product

Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance verification ongoing; Health Canada is assessing the issue.

2020-06-02

Etsy, Inc.

Esential oil hand sanitizer

OTC

Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance verification ongoing; Health Canada is assessing the issue.

2020-06-02

Virox Technologies Inc.

Various Products (Dinsinfectants)

Non-prescription Drug - Disinfectant

Complaint regarding the advertising of unauthorized claim

Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.

2020-06-01

Etsy, Inc.

Irish sea moss gel

Natural Health Product

Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance verification ongoing; Health Canada is assessing the issue.

2020-06-01

Seventh Generation

Seventh Generation

OTC

Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance verification ongoing; Health Canada is assessing the issue.

2020-06-01

Kärcher Canada Inc.

Kärcher Steam Cleaner

OTC

Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance verification ongoing; Health Canada is assessing the issue.

2020-06-01

Ecologik World

Ecologik Hand Sanitizer

Natural Health Product

Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance verification ongoing; Health Canada is assessing the issue.

2020-06-01

Etsy, Inc.

Natural Disinfectant

OTC

Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance verification ongoing; Health Canada is assessing the issue.

2020-06-01

Etsy, Inc.

Sea Moss

Natural Health Product

Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance verification ongoing; Health Canada is assessing the issue.

2020-05-29

Action Solution Conseil

Fiberlock Advanced Peroxide Cleaner

OTC

Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance verification ongoing; Health Canada is assessing the issue.

2020-05-29

Natural Concepts

Canadian Tire

Hand Sanitizer

Natural Health Product

Complaint regarding the direct-to-consumer advertising of unauthorized claims

Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.

2020-05-29

Action Solution Conseil

Powder-free Black 6mil nitrile disposable glove

Medical Device

Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance verification ongoing; Health Canada is assessing the issue.

2020-05-29

Action Solution Conseil

Powder-free Black 6mil nitrile disposable glove with diamond textured finish

Medical Device

Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance verification ongoing; Health Canada is assessing the issue.

2020-05-29

Action Solution Conseil

Powder-free blue 4mil nitrile disposable glove

Medical Device

Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance verification ongoing; Health Canada is assessing the issue.

2020-05-29

Action Solution Conseil

WypAll Waterless Cleaning Wipes

OTC

Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance verification ongoing; Health Canada is assessing the issue.

2020-05-29

Action Solution Conseil

Chapin 4 Gallon 24v Rechargeable Backpack Sprayer

Medical Device

Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance verification ongoing; Health Canada is assessing the issue.

2020-05-29

Action Solution Conseil

Chapin Euro Disinfectant & Bleach Backpack Sprayer 4 Gal

Medical Device

Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance verification ongoing; Health Canada is assessing the issue.

2020-05-29

Action Solution Conseil

Liquid Hand Sanitizer with Alcool 70% and Essential oils

Natural Health Product

Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance verification ongoing; Health Canada is assessing the issue.

2020-05-29

Action Solution Conseil

Bio-Lux

OTC

Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance verification ongoing; Health Canada is assessing the issue.

2020-05-28

Sunbee

Premium Gel Hand Sanitizer (Prem-Hg);
Premium Spray Hand Sanitizer (Prem-Hs);
Multi-Purpose Surface Disinfectant

Natural Health Product

Complaint regarding the advertising of unauthorized claim

Compliance verification ongoing; Health Canada is assessing the issue.

2020-05-28

Hangel.ca

Hangel

Natural Health Product

Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance verification ongoing; Health Canada is assessing the issue.

2020-05-27

Niagara Falls Craft Distillers

CleanNSafe

Natural Health Product

Complaint regarding advertising of misleading product information

Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.

2020-05-27

Covid-19testsnow.com

COVID-19 IgM-IgG

Medical Device

Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance verification ongoing; Health Canada is assessing the issue.

2020-05-25

Not specified

Miracle Mineral Solution

Natural Health Product

Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance verification ongoing; Health Canada is assessing the issue.

2020-05-25

Belvedere International Inc.

One Step Hand Sanitizer;
One Step Extra Strength Moisturizing Hand Sanitizer

Natural Health Product

Complaint regarding the advertising of unauthorized claim

Compliance verification ongoing; Health Canada is assessing the issue.

2020-05-25

Apetamin Syrup Canada

Apetamin Syrup

Natural Health Product

Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance verification ongoing; Health Canada is assessing the issue.

2020-05-22

Canadian Tire

Gigi's Goodbye Germs Hand Sanitizer

Natural Health Product

Complaint regarding the direct-to-consumer advertising of unauthorized claims

Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.

2020-05-22

Mallinckrodt Plc (Regina Leader Post)

Nitric Oxide - INOMax

Prescription Drug

Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance verification ongoing; Health Canada is assessing the issue.

2020-05-22

Kijiji.ca

Crimson

Covid Touch-free PPE Dispensers

Medical Device

Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance verification ongoing; Health Canada is assessing the issue.

2020-05-22

Amazon.ca

Ensemble Covid-19 arc-en-ciel, Bandeau et Masque de Protection de citoyen

Medical Device

Incident regarding the direct-to-consumer advertising of unauthorized claims

Compliance verification ongoing; Health Canada is assessing the issue.

2020-05-22

Lifestyles Canada Corporation

Intra

Natural Health Product

Incident regarding the direct-to-consumer advertising of unauthorized claims

Compliance verification ongoing; Health Canada is assessing the issue.

2020-05-21

Canadianherbs.ca

Shuanghuanglian (SHL)

Natural Health Product

Complaint regarding the direct-to-consumer advertising of unauthorized claims

Compliance verification ongoing; Health Canada is assessing the issue.

2020-05-21

Canadian Western Herbs

Herbs

Natural Health Product

Complaint regarding the direct-to-consumer advertising of unauthorized claims

Compliance verification ongoing; Health Canada is assessing the issue.

2020-05-21

Solace Management Group / Apothecary Naturals

Apothecary Naturals Alcohol Free Hand Sanitizer

Non-prescription Drug

Complaint regarding the direct-to-consumer advertising of unauthorized claims

Compliance verification ongoing; Health Canada is assessing the issue.

2020-05-20

Groupe Alliance Privilege

Hand Sanitizer Gel

Natural Health Product

Complaint regarding the direct-to-consumer advertising of unauthorized claims

Compliance verification ongoing; Health Canada is assessing the issue.

2020-05-20

Jelavemesmains.com

Désinfectant Pour Les Mains

Natural Health Product

Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance verification ongoing; Health Canada is assessing the issue.

2020-05-20

Kijiji.ca

Professional Face Shield Transparent - COVID 19 Protection

Medical Device

Incident regarding the direct-to-consumer advertising of unauthorized claims

Compliance verification ongoing; Health Canada is assessing the issue.

2020-05-19

Best Buy

Thermometer

Medical Device

Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance verification ongoing; Health Canada is assessing the issue.

2020-05-15

StaySafe Canada

Peer Protect Anti-Bacterial Hand Sanitizer Isopropyl Alcohol 70% 60ML Bottles

Peer Protect Anti-Bacterial Hand Sanitizer Ethyl Alcohol 80% 60ML Bottles

Natural Health Product

Incident regarding the direct-to-consumer advertising of unauthorized claims

Compliance verification ongoing; Health Canada is assessing the issue.

2020-05-15

StaySafe Canada

Disposable Nitrile Gloves

KN95 Protective Face Mask

EDC StaySafe Ear Loop Disposable Safety Face Masks

Natural Health Product

Incident regarding the direct-to-consumer advertising of unauthorized claims

Compliance verification ongoing; Health Canada is assessing the issue.

2020-05-14

ALPS MD

Hand Sanitizer

Natural Health Product

Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance verification ongoing; Health Canada is assessing the issue.

2020-05-14

Reckitt Benckiser (Canada) Inc.

Lysol Disinfectant All Purpose Cleaner

Lysol Disinfectant All Purpose Daily Cleaner

Lysol Disinfectant Bathroom Bleach Cleaner

Lysol Kitchenpro Power Degreaser  

OTC

Complaint regarding the direct-to-consumer advertising of unauthorized claims

Compliance verification ongoing; Health Canada is assessing the issue.

2020-05-14

Vita Activate

Medicinal Mushrooms

Natural Health Product

Complaint regarding the direct-to-consumer advertising of unauthorized claims

Compliance verification ongoing; Health Canada is assessing the issue.

2020-05-13

Forest City Surplus Canada

KN95 Face Mask

Medical Device

Incident regarding the direct-to-consumer advertising of unauthorized claims

Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.

2020-05-13

Kijiji.ca

Plasma Air Purifier - 10/10 air quality indicator

Medical Device

Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance verification ongoing; Health Canada is assessing the issue.

2020-05-13

Amazon.ca

Various products

Medical Device

Incident regarding the direct-to-consumer advertising of unauthorized claims

Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.

2020-05-11

O'Canada Soap Works

Hand Sanitizing Lotion

Natural Health Product

Incident regarding the direct-to-consumer advertising of unauthorized claims

Compliance verification ongoing; Health Canada is assessing the issue.

2020-05-11

Environize

Environize Anolyte

Prescription Drug

Incident regarding the direct-to-consumer advertising of unauthorized claims

Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.

2020-05-07

Quicksilver Scientific

Quicksilver

Natural Health Product

Complaint regarding the direct-to-consumer advertising of unauthorized claims

Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.

2020-05-05

Wish.com

Disposable Nitrile Gloves

Medical Device

Incident regarding the direct-to-consumer advertising of unauthorized claims

Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.

2020-05-04

Island Abbey Food Science Ltd.

Honibe Honey Gummies – Melatonin

Natural Health Product

Complaint regarding the direct-to-consumer advertising of unauthorized claims

Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.

2020-05-01

Canadian Distribution Channel Inc.

Cdc Brand Hand Sanitizer Cdc70hs

Natural Health Product

Complaint regarding the direct-to-consumer advertising of unauthorized claims

Compliance verification ongoing; Health Canada is assessing the issue.

2020-05-01

Skaha.ca

Surgical N95 Face Mask

Medical Device

Complaint regarding the direct-to-consumer advertising of unauthorized claims

Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.

2020-04-30

Living Alchemy

Various products

Natural Health Products

Incident regarding the direct-to-consumer advertising of unauthorized claims

Compliance verification ongoing; Health Canada is assessing the issue.

2020-04-30

Wellness Longevity Clinic

Healing Water

Natural Health Product

Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance verification ongoing; Health Canada is assessing the issue.

2020-04-29

WeChat Group

Prescription Weight Loss Product – South Korea

Prescription Drug

Complaint regarding the direct-to-consumer advertising of unauthorized claims

Compliance verification ongoing; Health Canada is assessing the issue.

2020-04-27

Cell For Life

Remestemcel-L

Biologic

Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance verification ongoing; Health Canada is assessing the issue.

2020-04-23

Clinique Valerie Berthelette

Arsenicum Album 30ch

Natural Health Product

Complaint regarding the direct-to-consumer advertising of unauthorized claims

Compliance verification ongoing; Health Canada is assessing the issue.

2020-04-23

Constant America

Manogel

Natural Health Product

Complaint regarding the direct-to-consumer advertising of unauthorized claims

Compliance verification ongoing; Health Canada is assessing the issue.

2020-04-22

NRP Organics

O Legado Fortify™ Beverage

Natural Health Product

Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance verification ongoing; Health Canada is assessing the issue.

2020-04-22

NRP Organics

O Legado Electrify™ Beverage

Natural Health Product

Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance verification ongoing; Health Canada is assessing the issue.

2020-04-22

Apexlab.ca

Germ Be Gone

Germ Be Gone! Hand Sanitizer Gel

Natural Health Product

Complaint regarding the direct-to-consumer advertising of unauthorized claims

Compliance verification ongoing; Health Canada is assessing the issue.

2020-05-21

Unica Canada Inc.

Purgel

Natural Health Product

Complaint regarding advertising of misleading product information

Compliance verification ongoing; Health Canada is assessing the issue.

2020-04-21

Newchic.com

KN95 Face Mask

Medical Device

Complaint regarding the direct-to-consumer advertising of unauthorized claims

Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.

2020-04-20

Sani Express

Germa-San Hand Sanitizer

Non-prescription Drug

Complaint regarding the direct-to-consumer advertising of unauthorized claims

Compliance verification ongoing; Health Canada is assessing the issue.

2020-04-20

Scalfix Inc.

AntidotPro Sanitizing Gel / Antidotpro – Hand Sanitizer

Non-prescription Drug - Disinfectant

Complaint regarding advertising of misleading product information

Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.

2020-04-17

Global Distillers SRL LLC dba Minhas Distillery

Minhas Distillery Hand Sanitizer;
Minhas Micro Brewery Hand Sanitizer 80%

Natural Health Product

Complaint regarding advertising of misleading product information

Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.

2020-04-14

Bausch Health Canada Inc.

Cold-FX

Natural Health Product

Complaint regarding the direct-to-consumer advertising of unauthorized claims

Compliance verification ongoing; Health Canada is assessing the issue.

2020-04-09

Rocky Mountain Soap Company

Nomad Hand Sanitizer

OTC

Complaint regarding the direct-to-consumer advertising of unauthorized claims

Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.

2020-04-07

Purica

Purica Immune 7

Natural Health Product

Complaint regarding the direct-to-consumer advertising of unauthorized claims

Compliance verification ongoing; Health Canada is assessing the issue.

2020-04-07

Medixbc.ca

Not specified

Medical Device

Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance verification ongoing; Health Canada is assessing the issue.

2020-04-06

Vitasave.ca

Purica Immune 7

Natural Health Product

Incident regarding the direct-to-consumer advertising of unauthorized claims

Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.

2020-04-06

SilverLung

SilverLungs Generator

Medical Device

Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance verification ongoing; Health Canada is assessing the issue.

2020-04-06

Bigarade

Medical Masks

Medical Device

Complaint regarding the direct-to-consumer advertising of unauthorized claims

Compliance verification ongoing; Health Canada is assessing the issue.

2020-04-03

B-Y's Honey Farm

Propolis

Natural Health Product

Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance verification ongoing; Health Canada is assessing the issue.

2020-04-03

Sugarlash Pro

Sugarlash Pro

Biologic

Complaint regarding the direct-to-consumer advertising of unauthorized claims

Compliance verification ongoing; Health Canada is assessing the issue.

2020-04-01

Earth MD

Outdoor Shield

Veterinary Health Product

Complaint regarding the direct-to-consumer advertising of unauthorized claims

Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.

2020-03-31 Kijiji.ca Tumeric Capsules Natural Health Product Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue
2020-03-31 Kijiji.ca Air System Circulatory Decontamination (ASCD) Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue
2020-03-31 Kijiji.ca Carbon water filter, R.O and water system Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue
2020-03-30 Kijiji.ca Brad King Prostate 90C Natural Health Product Complaint regarding the direct-to-consumer advertising of an unauthorized product Compliance verification ongoing; Health Canada is assessing the issue
2020-03-30 Amazon.ca Black Cohosh Root Powder Natural Health Product Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue
2020-03-26 All or Nothing Brewhouse Hand-sanitizers filled in beer cans Non-prescription Drug Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-03-26 Amazon.ca 10 Rolls Paper Hand Towels Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-03-26 Amazon.ca Disposable Children Surgical Protection Mask Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-03-26 Mycrilium BioTEXT Non-prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-03-26 Mycrilium BIO-SURF LIQ HOS Non-prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-03-25 Organic Planet Online AOR Immune Ultra unflavoured Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-03-25 Victoria’s Health Store Natural Factors Estro Factors Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-03-25 Turner Drug Store Ltd. Natural Factors Lycopene 10mg Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-03-25 Pure Nature Nutrition Centres AOR Acta Resveratrol Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-03-20 La Parapharmacie Advanced Prostate Relief Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-03-20 Lifestyle Markets Not specified Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-03-19 Go Natural Canada Optimal EFA Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-03-19 Ki Nature et Santé Prostate Protect Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-03-19 Good N Natural Estrosmart Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-03-17 Harmless Products LLC Harmless Cigarette Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-03-12 BMS Resources New Roots Ultra Zinc Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-03-12 Food Smiths Coenzyme Q10 Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-03-12 Ave Maria Specialties  Pau d’Arco Inner Bark Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-03-12 Alive Health Centre Adrena Smart Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-03-12 Hollow Reed Holistic Not specified Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-03-12 Global Chinese Herb Healing Cancer Tumor E-consultation Natural Health Product Complaint regarding the direct-to-consumer advertising of an unauthorized product Compliance verification ongoing; Health Canada is assessing the issue.
2020-03-12 Body Energy Club Ultra Zinc Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-03-11 Calgary Integrative Medicine  Supplements to treat covid Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-03-09 Lucere Dermatology & Laser Clinic Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance verification ongoing; Health Canada is assessing the issue.
2020-03-09 Beauty Rewind, Inc. Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance verification ongoing; Health Canada is assessing the issue.
2020-03-09 External Affairs Medical Spa Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance verification ongoing; Health Canada is assessing the issue.
2020-03-09 Laser and Skin Care Med Spa Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance verification ongoing; Health Canada is assessing the issue.
2020-03-06 Iontocure Iontocure ID- 200 Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-03-06 Renu Spa Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-03-04 Cialis Canada Cialis Prescription Drug Complaint regarding the direct-to-consumer advertising of Cialis Compliance verification ongoing; Health Canada is assessing the issue.
2020-03-02 Encore Medical Rejuvination
  • Botox Cosmetic (Onabotulinum Toxin A)
  • Dysport
Biologics Complaint regarding the direct-to-consumer advertising of Botox cosmetic and Dysport Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-02-26 Innovus Pharmaceuticals Inc. RecalMax Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-02-26 Dunbar Medical (Amazon.ca)
  • Cryoderm Heat – Pain Relieving Warming Lotion
  • Cryoderm – Pain Relieving Cold Therapy Gel
Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-02-26 Seaford Pharmaceuticals Inc. K-Citra 10 Natural Health Product Complaint regarding the direct-to-consumer advertising of an unauthorized product Compliance verification ongoing; Health Canada is assessing the issue.
2020-02-25 True Health Canada Deflect A Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-02-25 Yabangbang (Ebay.ca) Yabangbang Hand Piece Medical device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-02-24 Abortion Pill Rescue Abortion Pill Reversal Prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-02-24 Danesthetics at Third Avenue Spa
  • Botox Cosmetic (Onabotulinum Toxin A)
  • Nuceiva
  • Nuceiva
Prescription Drug, Biologics Complaint regarding the direct-to-consumer advertising of Botox, Nuceiva and Dysport Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-02-19 Provita Nutrition Biopiperine Prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-02-17 Jamieson Dual Action Timed Release Melatonin Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-02-17 Ion Genacol Canada Inc. Genacol Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-02-14 4’Pat Beauté Inc. Baume Protecteur Équidéo 400 G Veterinary Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-02-14 Amazon Canada Himalaya livercare capsule and powder Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-02-11 1180056 B.C. Ltd. (KidStar Nutrients) BioFeTM Pure Iron Drops Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-02-11 St. Francis Herb Farm Ear Oil Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-02-10 doTERRA Essential Oils Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-02-05 Abboud Plastic Surgery Centre
  • Botox Cosmetic (Onabotulinum Toxin A)
  • PRP
Prescription Drug, Biologics Complaint regarding the direct-to-consumer advertising of Botox and PRP Compliance verification ongoing; Health Canada is assessing the issue.
2020-02-05 Dermis Advanced Skin Care
  • Botox Cosmetic (Onabotulinum Toxin A)
  • Botox
  • Belkyra
  • Juvederm
  • Trusculpt
  • Pollogen
Prescription Drug, Biologics, Medical Device Complaint regarding the direct-to-consumer advertising of Botox, Nelkyra, Juvederm, Trusculpt and Pollogen Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued
2020-02-05 Carrie'L Salon and Spa Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-02-04 Elle Québec Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance verification ongoing; Health Canada is assessing the issue.
2020-02-04 Nia Pure Nature Moringa Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-02-04 Ottawa Laser Clinic
  • Botox Cosmetic (Onabotulinum Toxin A
  • Dysport
  • Latisse
  • Juvederm
  • Restylane
Prescription Drug, Biologics, Medical Device Complaint regarding the direct-to-consumer advertising of Botox, Dysport, Latisse, Juvederm and Restylane Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-01-31 La Coop Gastribalance Veterinary Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-01-31
  • Nutraphilia
  • Distributions Santé Leblanc
Various products Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-01-27 The Best You
  • Botox Cosmetic (Onabotulinum Toxin A)
  • Xeomin
  • Dysort
  • Belkyra
  • Juvederm
  • Coolsculpting
  • Venus Freeze
  • Venus Legacy
Prescription Drug, Biologics, Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-01-22 Alera Skin Care Products Inc. Zensa Non-prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-01-22 Costco Wholesale Webber Natural Apple Cider Vinegar Capsules Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-01-21 Ottawa Medi Spa
  • Botox Cosmetic (Onabotulinum Toxin A)
  • Juvederm
Prescription Drug, Biologics Complaint regarding the direct-to-consumer advertising of Botox and Juvederm Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-01-21 Tosoni MD
  • Botox Cosmetic (Onabotulinum Toxin A)
  • Juvederm
Prescription Drug, Biologic Complaint regarding the direct-to-consumer advertising of Botox cosmetic and Juvederm Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-01-20 Mydtox Relief Inc. DHM Detox Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-01-14 HPI Health Products Inc. Lakota Roll-On Pain Reliever Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-01-14 Gilead Yescarta Prescription Biologic Complaint regarding the direct-to-consumer advertising of Yescarta Compliance verification ongoing; Health Canada is assessing the issue.
2020-01-14 Toronto Botox
  • Botox Cosmetic (Onabotulinum Toxin A)
  • Revanesse
Prescription Drug, Medical Device Complaint regarding the direct-to-consumer advertising of Botox and Revanesse Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-01-14 New Derma Med Laser Clinic
  • Belkyra
  • Juvederm
Prescription Drug, Medical Device Complaint regarding the direct-to-consumer advertising of Belkyra and Juvederm Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-01-14 Bellair Laser Clinic
  • Botox Cosmetic (Onabotulinum Toxin A)
  • Botox
  • Emsculpt
  • Juvederm
Prescription Drugs, Medical Device Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-01-14 Toronto Beauty Clinic
  • Botox Cosmetic (Onabotulinum Toxin A)
  • Botox
  • Dysport
  • Xeomin
  • Juvederm
Prescription Biologics Complaint regarding the direct-to-consumer advertising of Botox, Dysport, Xeomin and Juvederm Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-01-14 Skin Injectables
  • Latisse
  • Teosyal Ultra Deep
Prescriptin Biologic, Medical Device Complaint regarding the direct-to-consumer advertising of Latisse and Teosyal Ultra Deep Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-01-13 Profile Ltd.
  • Sculpsure
  • BodyFX
Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-01-13 Felix Health Inc. ED Medications Prescription Drug Complaint regarding the direct-to-consumer advertising of ED Medications Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-01-13 Anti-Aging Medical and Laser Clinic Vancouver
  • Belkyra
  • Latisse
  • Juvederm Voliftx
Prescription Drug, Medical Device Complaint regarding the direct-to-consumer advertising of Belkyra, Latisse and Juvederm Volift Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-01-13 EverYoung Medical Aesthetics Centre
  • Botox Cosmetic (Onabotulinum Toxin A)
  • Belkyra
  • Coolsculpting
  • Juvederm
Prescription Drug, Biologics, Medical Device Complaint regarding the direct-to-consumer advertising of Botox, Belkyra, Coolsculpting and Juvederm Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-01-13 Vancouver Laser
  • Botox Cosmetic (Onabotulinum Toxin A)x
  • Botox
  • Belkyra
  • Latisse
  • Sculptra
Prescription Drug, Biologics Complaint regarding the direct-to-consumer advertising of Botox, Belkyra, Latisse, and Sculptra Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-01-13 Richmond Cosmetic
  • Botox Cosmetic (Onabotulinum Toxin A)
  • Xeomin
  • Dysport
  • Belkyra
  • Juvederm
Prescription Drug, Biologics, Medical Device Complaint regarding the direct-to-consumer advertising of Botox, Xeomin, Dysport, Belkyra and Juvederm Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-01-13 Dr. Daniel Yip Restorative Skin Care Health
  • Botox Cosmetic (Onabotulinum Toxin A)
  • Dysport
Prescription Drug, Biologics Complaint regarding the direct-to-consumer advertising of Botox and Dysport Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-01-13 Cinderella Beauty Clinic
  • Botox Cosmetic (Onabotulinum Toxin A)
  • Belkyra
  • Latisse
  • Ulthera
Prescription Drug, Biologics, Medical Device Complaint regarding the direct-to-consumer advertising of Botox, Belkyra, Latisse and Ulthera Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-01-10 Felix Health Inc.
  • ED Medications
  • Acne Medications
  • Hair Loss Medications
Prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-01-08 Slim Reset Slim3Tox Natural Health Product Complaint regarding the direct-to-consumer advertising of an unauthorized product Compliance verification ongoing; Health Canada is assessing the issue
2020-01-07 D2LM Distribution Inc. Sleek Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-01-06 Frontrow Canada Luxxe White Enhanced Glutathione Natural Health Product xComplaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-01-06 Biotrade Canada Ltd. U-Dream Natural Health Product Complaint regarding the direct-to-consumer advertising of an unauthorized product Compliance verification ongoing; Health Canada is assessing the issue
2019-12-31 Animora Gel Dentaire Canneberges Veterinary Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are
2019-12-27 Innovus Pharmaceuticals Inc. Apeaz Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue
2019-12-23 Harmonic Arts Botanical Dispensary Cordyceps Mushroom Dual Extract Powder Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue
2019-12-23 Innovus Pharmaceuticals Inc. RecalMax Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue
2019-12-21 Elizabeth Lavoie Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox cosmetic Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are
2019-12-20 LaserBody MD

Botox Cosmetic (Onabotulinum Toxin A)

Botox

Dysport

Prescription Drug, Biologics Complaint regarding the direct-to-consumer advertising of Botox cosmetic, Botox and Dysport Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are
2019-12-20 Earth MD

NN. 14T0 Environemntal Aid

NN.B7J4 Colloidal Silver

Veterinary Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue
2019-12-19 RejuvaMD

Botox Cosmetic (Onabotulinum Toxin A)

Botox

Latisse

Prescription Drug, Biologics Complaint regarding the direct-to-consumer advertising of Botox cosmetic, Botox and Latisse Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-12-16 Victoria Park MediSpa

Botox Cosmetic (Onabotulinum Toxin A)

Botox

Xeomin

Dysport

Belkyra

Prescription Drug, Biologics, Medical Device Complaint regarding the direct-to-consumer advertising of Botox, Xeomin, Dysport and Belkyra Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-12-11 Vision Ease Clear Blue Filter Lenses Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue
2019-12-10 The CanadianPharmacy.com & AccuScreen Various products Prescription Drug, Non-prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue
2019-12-10 Concept Medical PRP - Platelet-Rich Plasma Biologics Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue
2019-12-10 Safeway Pharmacy Various products Prescription Biologic Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance verification ongoing; Health Canada is assessing the issue
2019-12-10

Blue Sky Supermarket

Hasty Market

Stud 100 Natural Health Product Complaint regarding the direct-to-consumer advertising of an unauthorized product Compliance verification ongoing; Health Canada is assessing the issue
2019-12-09 SteroidsCanada.ca Testosterone Prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance verification ongoing; Health Canada is assessing the issue
2019-12-06 Puressentiel Canada SOS Lice Complete Treatment Lotion + Comb Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue
2019-12-05 Serene Radiance

Botox Cosmetic (Onabotulinum Toxin A)

Dysport

Belkyra

Latisse

Prescription Drug, Biologic, Medical Device Complaint regarding the direct-to-consumer advertising of Botox, Dysport, Belkyra and Latisse Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-12-04 Ottawa Skin Clinic

Botox Cosmetic (Onabotulinum Toxin A)

Belkyra

Prescription Drug, Medical Device Complaint regarding the direct-to-consumer advertising of Botox and Belkyra Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-12-04 Renu Spa Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance verification ongoing; Health Canada is assessing the issue.
2019-12-04 VGH Solutions Inc. Dr-Ho's Circulation Promoter Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2019-12-03 The Cosmetic Clinic

Botox Cosmetic (Onabotulinum Toxin A)

Dysport

Xeomin

Latisse

Deoxycholic Acid

Prescription Drug, Biologic, Medical Device Complaint regarding the direct-to-consumer advertising of Botox, Dysport, Xeomin, Latisse and Deoxycholic Acid Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-12-03 San Medica International, LLC SeroVital Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2019-11-28 Albany Laser and Cosmetic Centre

Botox Cosmetic (Onabotulinum Toxin A)

Kybella

Dysport

Prescription Drug, Biologic, Medical Device Complaint regarding the direct-to-consumer advertising of Botox, Kybella and Dysport Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-11-28 Cosmedics

Botox Cosmetic (Onabotulinum Toxin A)

Dysport

Xeomin

Belkyra

Prescription Drug, Biologic, Medical Device Complaint regarding the direct-to-consumer advertising of Botox, Dysport, Xeomin and Belkyra Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-11-25 Ottawa Medical Spa and Aesthetics

Botox Cosmetic (Onabotulinum Toxin A)

Belkyra

Latisse

Prescription Drug, Biologic, Medical Device Complaint regarding the direct-to-consumer advertising of Botox, Belkyra and Latisse Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-11-25 Pacific Mental Health Cozaar Prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2019-11-25 Les Produits Camelus Huile D'Autruche Natural Health Product Complaint regarding the direct-to-consumer advertising of an unauthorized product Compliance verification ongoing; Health Canada is assessing the issue.
2019-11-21 Technologies Yad Inc. Fertil Pro Ubiq Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-11-21 Fertilify Inc. Fertilify Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-11-15 Nutri-Os Animodel 10-Emotion Veterinary Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2019-11-14 RA Fischer co.

RA Fisher MD-1

RA Fisher MD-2

Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance verification ongoing; Health Canada is assessing the issue.
2019-11-14 High Tech Development LLC Electro Antiperspirant Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance verification ongoing; Health Canada is assessing the issue.
2019-11-14 Iontocure

Iontocure ID-100

Iontocure ID-200

Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance verification ongoing; Health Canada is assessing the issue.
2019-11-13 RA Fischer Co.

RA Fisher MD-1

RA Fisher MD-2

Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance verification ongoing; Health Canada is assessing the issue.
2019-11-13 Zoono Group Limited Zoono Skin Sanitizer Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2019-11-13 Compass Dermatology

Botox Cosmetic (Onabotulinum Toxin A)

Xeomin

Dysport

Latisse

Belkyra

Sculptra

Prescription Drug, Biologics, Medical Device Complaint regarding the direct-to-consumer advertising of Botox, Xeomin, Dysport, Latisse, Belkyra and Sculptra Compliance verification ongoing; Health Canada is assessing the issue.
2019-11-07 Jamieson Laboratories Ltd.

Vitamin C

Vitamin D

Mushroom Complex

Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2019-11-01 New Image Cosmetics

Botox Cosmetic (Onabotulinum Toxin A)

Latisse

Belkyra

Juvederm

Juvederm Voluma

Juvederm Volbella

Prescription Drug, Biologics Complaint regarding the direct-to-consumer advertising of Botox, Latisse, Belkyra, Juvederm, Juvederm Voluma and Juvederm Volbella Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-11-01 Teshima Plastic Surgery

Botox Cosmetic (Onabotulinum Toxin A)

Belkyra

Latisse

Prescription Drug, Biologics Complaint regarding the direct-to-consumer advertising of Botox, Belkyra and Latisse Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-11-01 Sherlase Clinic

Botox Cosmetic (Onabotulinum Toxin A)

Latisse

Juvederm

Softlift

Prescription Drug, Biologics Complaint regarding the direct-to-consumer advertising of Botox, Latisse and Juvederm Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-11-01 Lash Forever Canada Dermedics Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2019-10-31 NAWAI IMPORTS Etu'S Kava Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2019-10-31 Elitemed Inc. Elite-PRP Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2019-10-30 Emotions Lab Bonheur Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2019-10-29 Natural Path/Silver Wings LLC Colloidal Silver 50 Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2019-10-29 The Himalaya Drug Company

Garcinia

Veincare

Leancare

Arjuna

Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2019-10-28 Innovation Dermatology

Botox Cosmetic (Onabotulinum Toxin A)

Latisse

Belkyra

Prescription Drug, Biologics Complaint regarding the direct-to-consumer advertising of Botox, Latisse and Belkyra Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-10-28 Mardian Natural Medicine ADR Life Force Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2019-10-28 Innovus Pharmaceuticals Inc. Diabasens Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-10-24 Amy Apsin Ecohoof Pink Hoof Clay Veterinary Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2019-10-23 EBYSU EBYSU Ashwagandha Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2019-10-22 8 West Cosmetic

Botox Cosmetic (Onabotulinum Toxin A)

Juvederm

Prescription Drug, Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2019-10-22 LiveVantage Canada Ltd. Protandim Nrf2 Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2019-10-22 Vancouver Laser

Botox Cosmetic (Onabotulinum Toxin A)

Juvederm

Prescription Drug, Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2019-10-22 Young Living Essential Oils, LC Various products Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2019-10-17 Actumus Inc. Various products Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-10-16 New Nordic Inc.

Chili Burn Strong

Zuccarin Diet

Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2019-10-15 Muscle Gear Zopiclone Prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-10-07 Imagine Laserworks Laser Therapy Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2019-10-03 Innovus Pharmaceuticals Inc. Prostagorx Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-10-01 Lorna Vanderhaeghe Health Solutions a Division of Jamieson Laboratories Ltd. Estrosmart Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-10-01 Ottawa Skin Clinic

Botox Cosmetic (Onabotulinum Toxin A)

Belkyra

Prescription Drug, Biologic Complaint regarding the direct-to-consumer advertising of Botox and Belkyra Compliance verification ongoing; Health Canada is assessing the issue.
2019-10-01 Ottawa Skin Clinic

Botox Cosmetic (Onabotulinum Toxin A)

Belkyra

Prescription Drug, Biologic Complaint regarding the direct-to-consumer advertising of Botox and Belkyra Compliance verification ongoing; Health Canada is assessing the issue.
2019-10-01 A Touch of Light Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance verification ongoing; Health Canada is assessing the issue.
2019-10-01 Advanced Laser Clinic Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance verification ongoing; Health Canada is assessing the issue.
2019-10-01 Dermaworks Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance verification ongoing; Health Canada is assessing the issue.
2019-10-01 Beachwood Cosmetic and Laser

Botox Cosmetic (Onabotulinum Toxin A)

Dysport

Xeomin

Prescription Drug, Biologics Complaint regarding the direct-to-consumer advertising of Botox, Dysport and Xeomin Compliance verification ongoing; Health Canada is assessing the issue.
2019-10-01 Abboud Plastic Surgery Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance verification ongoing; Health Canada is assessing the issue.
2019-10-01 WassefMD

Restylane

Juvederm

Medical Devices Complaint regarding the direct-to-consumer advertising of Restylane and Juvederm Compliance verification ongoing; Health Canada is assessing the issue.
2019-10-01 Dr. Julie Lacroix Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance verification ongoing; Health Canada is assessing the issue.
2019-10-01 Dr. James Bonaparte Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance verification ongoing; Health Canada is assessing the issue.
2019-10-01 Skins Derma Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance verification ongoing; Health Canada is assessing the issue.
2019-10-01 Dr. Peter Brownrigg Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance verification ongoing; Health Canada is assessing the issue.
2019-10-01 Skin Revival Clinic Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance verification ongoing; Health Canada is assessing the issue.
2019-10-01 Vancouver Laser and Skin Care Centre Inc. Latisse Prescription Drug Complaint regarding the direct-to-consumer advertising of Latisse Compliance verification ongoing; Health Canada is assessing the issue.
2019-10-01 Revivelife

Botox Cosmetic (Onabotulinum Toxin A)

Dysport

Juvederm

Prescription Drug, Biologic, Medical Device Complaint regarding the direct-to-consumer advertising of Botox, Dysport and Juvederm Compliance verification ongoing; Health Canada is assessing the issue.
2019-10-01 LCI Laser Medispa Clinic Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance verification ongoing; Health Canada is assessing the issue.
2019-10-01 PearlMedica Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance verification ongoing; Health Canada is assessing the issue.
2019-10-01 Renu Spa Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance verification ongoing; Health Canada is assessing the issue.
2019-10-01 Chrysalis Clinic Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance verification ongoing; Health Canada is assessing the issue.
2019-10-01 Allure Hair and Spa

Botox Cosmetic (Onabotulinum Toxin A)

Juvederm

Prescription Drug, Medical Device Complaint regarding the direct-to-consumer advertising of Botox and Juvederm Compliance verification ongoing; Health Canada is assessing the issue.
2019-10-01 Dr. Loyd Van Wyck Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance verification ongoing; Health Canada is assessing the issue.
2019-10-01 Facial Surgery and Cosmetic Centre of Ottawa

Botox Cosmetic (Onabotulinum Toxin A)

Dysport

Prescription Drug, Biologic Complaint regarding the direct-to-consumer advertising of Botox and Dysport Compliance verification ongoing; Health Canada is assessing the issue.
2019-10-01 The Ottawa Clinic

Botox Cosmetic (Onabotulinum Toxin A)

Belkyra

Prescription Drug, Biologic Complaint regarding the direct-to-consumer advertising of Botox and Belkyra Compliance verification ongoing; Health Canada is assessing the issue.
2019-10-01 Ottawa Plastic Surgery

Restylane

Juvederm

Medical Devices Complaint regarding the direct-to-consumer advertising of Restylane and Juvederm Compliance verification ongoing; Health Canada is assessing the issue.
2019-10-01 The Best You

Botox Cosmetic (Onabotulinum Toxin A)

Belkyra

Prescription Drug, Biologic Complaint regarding the direct-to-consumer advertising of Botox and Belkyra Compliance verification ongoing; Health Canada is assessing the issue.
2019-10-01 Kanata Skin Clinic Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance verification ongoing; Health Canada is assessing the issue.
2019-10-01 Lavie Health Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance verification ongoing; Health Canada is assessing the issue.
2019-10-01 Nutraceutical Medicine Company Inc. PURICA Complete 360 Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2019-10-01 Epiderma

Botox Cosmetic (Onabotulinum Toxin A)

Juvederm

Prescription Drug, Medical Device Complaint regarding the direct-to-consumer advertising of Botox and Juvederm Compliance verification ongoing; Health Canada is assessing the issue.
2019-10-01 Dermis Advance Skin Care Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance verification ongoing; Health Canada is assessing the issue.

2019-09-30

Crohn's and Colitis Canada

Humira (Adalimumab)

Prescription Biologic

Complaint regarding the direct-to-consumer advertising of Humira

Compliance verification ongoing; Health Canada is assessing the issue.

2019-09-30

Arthritis Society

Humira (Adalimumab)

Prescription Biologic

Complaint regarding the direct-to-consumer advertising of Humira

Compliance verification ongoing; Health Canada is assessing the issue.

2019-09-30

Joyviva.ca

8 West Cosmetic Surgery and Laser Skin Clinic

Latisse

Prescription Biologic

Complaint regarding the direct-to-consumer advertising of Latisse

Compliance verification ongoing; Health Canada is assessing the issue.

2019-09-27

Innovus Pharmaceuticals Inc.

Prostagorx

Natural Health Product

Complaint regarding the direct-to-consumer advertising of unauthorized claims

Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliance materials are modified/removed/discontinued.

2019-09-26

Nembutal Online Euthanasia

Nembutal

Prescription Drug

Complaint regarding the direct-to-consumer advertising of Nembutal

Compliance verification ongoing; Health Canada is assessing the issue.

2019-09-24

Intellistem Technologies

Stem Cell

Biologic

Complaint regarding the direct-to-consumer advertising of an unauthorized product

Compliance verification ongoing; Health Canada is assessing the issue.

2019-09-23

Innovus Pharmaceuticals Inc.

Urivarx

Natural Health Product

Complaint regarding the direct-to-consumer advertising of unauthorized claims

Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliance materials are modified/removed/discontinued.

2019-09-19

John Ellis Water

Faraday-Ellis Water Machine

Medical Device

Complaint regarding the direct-to-consumer advertising of an unauthorized product

Compliance verification ongoing; Health Canada is assessing the issue.

2019-09-17

Green Biotics Kiosk

E-Pulse Tectura Beauty EMS-Pro Tech

Avologi Scientific Eneo Advanced- Model ENEO426

Lavelier-Advanced Marine Bio-Syringe 12g/0.42oz

Medical Device

Complaint regarding the direct-to-consumer advertising of unauthorized products

Compliance verification ongoing; Health Canada is assessing the issue.

2019-09-13

Sangter's Health Food Store

Magnesium Hydroxide with Malic Acid

Magnesium Bisglycinate

Magnesium Oxide 420mg

Natural Health Product

Complaint regarding the direct-to-consumer advertising of unauthorized claims

Compliance verification ongoing; Health Canada is assessing the issue.

2019-09-13

Evolution Fitness

Infrared Sauna

Medical Device

Complaint regarding the direct-to-consumer advertising of an unauthorized product

Compliance verification ongoing; Health Canada is assessing the issue.

2019-09-12

Innovus Pharmaceuticals Inc.

Recalmax

Natural Health Product

Complaint regarding the direct-to-consumer advertising of unauthorized claims

Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.

2019-09-10

Jiani Medical Stockings

Jiani

Medical Device

Complaint regarding the direct-to-consumer advertising of unauthorized product

Compliance verification ongoing; Health Canada is assessing the issue.

2019-09-09

Innovus Pharmaceuticals Inc.

Prostagorx

Natural Health Product

Complaint regarding the direct-to-consumer advertising of unauthorized claims

Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.

2019-09-09

Jardine Naturals Inc.

Essential Silver Tm Antibiotic Gel

Natural Health Product

Complaint regarding the advertising of unauthorized claims

Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.

2019-09-04

Sprout Pharmaceuticals Canada

Addyi

Prescription Drug

Complaint regarding the direct-to-consumer advertising of Addyi

Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.

2019-08-29

Vita Aid

L-Glutamine Plus

Termidm

Apple Cider Vinegar+Cr

Inositol+

Optifort

Verdha

Cerebright

Natural Health Product

Complaint regarding the advertising of unauthorized claims including claims for serious disease

Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.

2019-08-29

Biosense Clinic

L-Glutamine Plus

Apple Cider Vinegar + Cr

Inositol+

 

Natural Health Product

Complaint regarding the advertising of unauthorized claims including claims for serious disease

Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.

2019-09-28

Downtown Vancouver Optometry Clinic

Latisse

Prescription Drug

Complaint regarding the direct-to-consumer advertising of Latisse

Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.

2019-09-27

Foothills Naturals

Damiana Leaf Tea

Natural Health Product

Complaint regarding the advertising of an unauthorized product

Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliance materials are modified/removed/discontinued.

2019-09-23

Dr. Longhairs

Longhairs Lifestyle Vitamins (Naturopathic products)

Natural Health Product

Complaint regarding the advertising of unauthorized products

Compliance verification ongoing; Health Canada is assessing the issue.

2019-09-20

Stalco Inc.

Trialix

Prescription Drug

Complaint regarding the advertising of an unauthorized product

Compliance verification ongoing; Health Canada is assessing the issue.

2019-09-20

Good Vibes Essential Oils

Multiple products

Natural Health Product

Complaint regarding the advertising of unauthorized products

Compliance verification ongoing; Health Canada is assessing the issue.

2019-09-18

Bionutrition Inc.

Biopreparation Formula F2+

Natural Health Product

Complaint regarding advertising of misleading product information

Compliance verification ongoing; Health Canada is assessing the issue.

2019-09-09

Jardine Naturals Inc.

Essential Silver Tm Antibiotic Gel

Natural Health Product

Complaint regarding the advertising of unauthorized claims

Compliance letter sent to request stop sale and advertising of unlicensed product; Ongoing follow-up to confirm the stop sale and non-compliant materials are modified/removed/discontinued.

2019-08-28

Prime Hemp

Prime Respiratory

Veterinary Health Product

Complaint regarding the direct-to-consumer advertising of unauthorized claims

Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.

2019-08-28

Well Being Journal

Psilocybin

Prescription Durg

Complaint regarding the advertising of unauthorized claims including claims for serious disease

Compliance verification ongoing; Health Canada is assessing the issue.

2019-08-28

Borea Canada

Various products

Natural Health Product

Complaint regarding the direct-to-consumer advertising of unauthorized products

Compliance verification ongoing; Health Canada is assessing the issue.

2019-08-28

Veeva

Veeva Teen Formula

Veeva Sleep Formula

Theanine and Magnesium

Essential Oil Mists

Aromatherapy Roll-ons

Pure Essential Oil Blends

 

Natural Health Product

Complaint regarding the advertising of unauthorized claims including claims for serious disease

Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.

2019-08-28

Merck Vaccines

Pfizer Vaccines

Gardasil 9

Prenar 13

Trumenba

Biologic

Complaint regarding the direct-to-consumer advertising of vaccines

Compliance verification ongoing; Health Canada is assessing the issue.

2019-08-19

D2LM Distribution Inc.

Kit Sleek

Natural Health Product

Complaint regarding the direct-to-consumer advertising of unauthorized claims

Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.

2019-08-16

Kanata Skin Clinic

Botox Cosmetic (Onabotulinum Toxin A)

Latisse

Belkyra

Juvederm

Prescription Drug, Biologics, Medical Device

Complaint regarding the direct-to-consumer advertising of Botox, Latisse, Belkyra and Juvederm

Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.

2019-08-16

Chrysalis Rejuvenation Clinic

Botox Cosmetic (Onabotulinum Toxin A)

Dysport

Juvederm

Radiesse

Yeosyal

Prescription Drug, Biologics, Medical Device

Complaint regarding the direct-to-consumer advertising of Botox, Dysport, Juvederm, Radiesse and Yeosyal

Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.

2019-08-14

Yaletown Laser Centre

Botox Cosmetic (Onabotulinum Toxin A)

Dysport

Prescription Drug, Biologic

Complaint regarding the direct-to-consumer advertising of Botox and Dysport

Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.

2019-08-14

Pender Medi Spa

Botox Cosmetic (Onabotulinum Toxin A)

Latisse

Juvederm

Prescription Drug, Biologic, Medical Device

Complaint regarding the direct-to-consumer advertising of Botox, Latisse and Juvederm

Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.

2019-08-14

EverYoung Medical Aesthetics Centre

Botox Cosmetic (Onabotulinum Toxin A)

Dysport

Belkyra

Kybella

Prescription Drug, Biologics

Complaint regarding the direct-to-consumer advertising of Botox, Dysport, Belkyra and Kybella

Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.

2019-08-14

Skin Technique

Botox Cosmetic (Onabotulinum Toxin A)

Juvederm

Revanesse

Prescription Drug, Bioloic, Medical Device

Complaint regarding the direct-to-consumer advertising of Botox, Juvederm and Revanesse

Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.

2019-08-14

Peak Human MD

Botox Cosmetic (Onabotulinum Toxin A)

Belkyra

Juvederm

Revanesse

 

Prescription Drug, Biologics, Medical Device

Complaint regarding the direct-to-consumer advertising of Botox, Belkyra, Juvederm and Revanesse

Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.

2019-08-14

Dermapure

Botox Cosmetic (Onabotulinum Toxin A)

Dysport

Xeomin

Prescription Drug, Biologics

Complaint regarding the direct-to-consumer advertising of Botox, Dysport and Xeomin

Compliance verification ongoing; Health Canada is assessing the issue.

2019-08-13

Bodé Spa

Botox Cosmetic (Onabotulinum Toxin A)

Prescription Drug

Complaint regarding the direct-to-consumer advertising of Botox

Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.

2019-08-13

Facial Surgery and Cosmetic Center of Ottawa

Botox Cosmetic (Onabotulinum Toxin A)

Dysport

Latisse

Prescription Drug, Biologics

Complaint regarding the direct-to-consumer advertising of Botox, Dysport and Latisse

Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.

2019-08-13

Dermis Advance Skin Care

Botox Cosmetic (Onabotulinum Toxin A)

Belkyra

Juvederm

Prescription Drug, Biologic, Medical Device

Complaint regarding the direct-to-consumer advertising of Botox, Belkyra and Juvederm

Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.

2019-08-09

All Natural Nutritional Products (ANNP) Inc.

Allnatural Trans-Resveratrol 98%, Super Strength

Natural Health Product

Complaint regarding the advertising of an unauthorized product

Compliance verification ongoing; Health Canada is assessing the issue.

2019-08-08

Innovus Pharmaceuticals Inc.

Apeaz

Natural Health Product

Complaint regarding the direct-to-consumer advertising of unauthorized claims

Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.

2019-08-06

DermaWorks

Botox Cosmetic (Onabotulinum Toxin A)

Belkyra

Dysport

Filler

Prescription Drug, Biologics

Complaint regarding the direct-to-consumer advertising of Botox, Belkyra, Dysport and Filler

Compliance verification ongoing; Health Canada is assessing the issue.

2019-08-06

Ottawa Skin Clinic

Botox Cosmetic (Onabotulinum Toxin A)

Cosmetic Filler

Prescription Drug, Medical Device

Complaint regarding the direct-to-consumer advertising of Botox and Filler

Compliance verification ongoing; Health Canada is assessing the issue.

2019-08-06

Huma Peptide

Mechano Growth Factor

Prescription Drug

Complaint regarding the advertising of an unauthorized product

Compliance verification ongoing; Health Canada is assessing the issue.

2019-08-01

Casaroma Wellness Centre

Multiple products

Natural Health Product

Complaint regarding the advertising of unauthorized products

Compliance letter sent to request stop sale and advertising of unlicensed product; Ongoing follow-up to confirm the stop sale and non-compliant materials are modified/removed/discontinued.

2019-08-01

Pink Lotus Alternative Care

Cool Mint Cannabis Body Butter

Cedarwood Cannabis Body Butter

Lavender Cannabis Body Butter

Cannabis Synergy Body Butter

Cannabis Sweet Grass Body Butter

 

Natural Health Product

Complaint regarding the advertising of unauthorized claims including claims for serious disease

Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.

2019-07-30

Viker Company Group Ltd.

Multiflowers Green Bee Propolis

Sangel

Natural Health Product

Complaint regarding the direct-to-consumer advertising of unauthorized claims

Compliance verification ongoing; Health Canada is assessing the issue.

2019-07-29

Innovus Pharmaceuticals Inc.

BH Testosterone Booster

Natural Health Product

Complaint regarding the direct-to-consumer advertising of unauthorized claims

Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.

2019-07-29

Enerex Botanicals Ltd.

Black Seed Oil; Black Cumin Seed Oil with Gamma E

Natural Health Product

Complaint regarding the advertising of unauthorized claims including claims for serious disease

Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliance materials are modified/removed/discontinued.

2019-07-26

Milestone Pharmaceuticals Inc.

Etripamil

Prescription Pharmaceutical

Complaint regarding the advertising of unauthorized claims including claims for serious disease

Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.

2019-07-25

Aphrodite Aesthetic Clinic

V Line A Solution Liposysis

Orlistat Hexal

Teoxane RHA

Natural Health Product

Prescription Drug

Complaint regarding the advertising of an unauthorized product

Compliance letter sent to request stop sale and advertising of unlicensed product; Ongoing follow-up to confirm the stop sale and non-compliant materials are modified/removed/discontinued.

2019-07-23

Innovus Pharmaceuticals Inc.

Urivarx

Natural Health Product

Complaint regarding the direct-to-consumer advertising of unauthorized claims

Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.

2019-07-16

Healing with Hemp

Gold grade Hemp Oil

Natural Health Product

Complaint regarding the advertising of unauthorized claims including claims for serious disease

Compliance verification ongoing; Health Canada is assessing the issue.

2019-07-19

RenuSpa

Botox Cosmetic (Onabotulinum Toxin A)

Prescription Drug

Complaint regarding the direct-to-consumer advertising of Botox

Compliance verification ongoing; Health Canada is assessing the issue.

2019-07-16

Hearbloom

Hearbloom x1

Hearbloom x2 pro

Medical Device

Complaint regarding the direct-to-consumer advertising of unauthorized products

Compliance verification ongoing; Health Canada is assessing the issue.

2019-07-16

MediNinja

Earcentric Joy

Earcentric Easycharge

Earcentric Easycharge2

Earcentric Fit

Earcentric Mini800

Medical Device

Complaint regarding the direct-to-consumer advertising of unauthorized products

Compliance verification ongoing; Health Canada is assessing the issue.

2019-07-12

All Natural Nutritional Products

Smooth Change

Heart Health

Bone Health

Natural Health Product

Complaint regarding the direct-to-consumer advertising of unauthorized products

Compliance verification ongoing; Health Canada is assessing the issue.

2019-07-11

Northern Saunas

Infrared Sauna

Medical Device

Complaint regarding the direct-to-consumer advertising of unauthorized products

Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.

2019-07-10

Groupon Inc.

MIC-Lipotropic B12 Oral Shots

Natural Health Product

Complaint regarding the advertising of an unauthorized product

Compliance verification ongoing; Health Canada is assessing the issue.

2019-07-10

Chinook Hot Tubs & Saunas

Infrared Sauna

Medical Device

Complaint regarding the advertising of unauthorized claims including claims for serious disease

Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.

2019-07-09

Iontocure

Iontocure

Medical Device

Complaint regarding the direct-to-consumer advertising of unauthorized products

Compliance verification ongoing; Health Canada is assessing the issue.

2019-07-09

Sparkle Lifestyle & MediSpa

Botox Cosmetic (Onabotulinum Toxin A)

Prescription Drug

Complaint regarding the direct-to-consumer advertising of Botox

Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.

2019-07-08

Iscador AG

Iscador M Serie Liquid

Natural Health Product

Complaint regarding the advertising of unauthorized claims including claims for serious disease

Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.

2019-07-03

Vibrant Living Supply

Multiple products

Natural Health Product

Complaint regarding the advertising of unauthorized products

Compliance verification ongoing; Health Canada is assessing the issue.

2019-07-02

Chan Fat Chinese Herbal Ltd.

Multiple products

Natural Health Product

Complaint regarding the advertising of unauthorized products and products with unauthorized claims including claims for serious disease

Compliance letter sent to request stop sale and advertising of unlicensed product; Ongoing follow-up to confirm the stop sale and non-compliant materials are modified/removed/discontinued.

2019-07-02

Innovus Pharmaceuticals Inc.

Diabasens

Natural Health Product

Complaint regarding the direct-to-consumer advertising of unauthorized claims

Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.

2019-06-24 Skins Derma Care

Botox Cosmetic (Onabotulinum Toxin A)

Prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2019-06-19 GSK

Nucala

Biologic Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2019-06-19 The Spa 654 Club

Botox Cosmetic (Onabotulinum Toxin A)

Prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2019-06-15

Evolt

Accuniq

Evolt360

Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product Compliance verification ongoing; Health Canada is assessing the issue.
2019-06-13 JNH Lifestyles

Infrared Sauna

Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance verification ongoing; Health Canada is assessing the issue.
2019-06-13 Lifeworks

Infrared Sauna

Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance verification ongoing; Health Canada is assessing the issue.
2019-06-13 Jacuzzi Ontario

Infrared Sauna

Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance verification ongoing; Health Canada is assessing the issue.
2019-06-13 Wayfair LLC

Infrared Sauna

Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance verification ongoing; Health Canada is assessing the issue.
2019-06-13 The Sundance Spa Store

Infrared Sauna

Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance verification ongoing; Health Canada is assessing the issue.
2019-06-13 Health Mate

Infrared Sauna

Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance verification ongoing; Health Canada is assessing the issue.
2019-06-13 Acacia Health

Infrared Sauna

Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance verification ongoing; Health Canada is assessing the issue.
2019-06-13 Montreal Saunas

Infrared Sauna

Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance letter sent to request stop sale and advertising of unlicensed products and correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-06-13 Tropical Saunas

Infrared Sauna

Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance letter sent to request stop sale and advertising of unlicensed products and correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-06-13

Clearlight Saunas Canada

Canada Saunas

Sauna Works

Infrared Sauna

Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance letter sent to request stop sale and advertising of unlicensed products and correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-06-13 Blackstone Saunas

Infrared Sauna

Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance letter sent to request stop sale and advertising of unlicensed products and correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-06-13 Eco-Tech Saunas

Infrared Sauna

Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance letter sent to request stop sale and advertising of unlicensed products and correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-06-13 Growthcell Global Corporation

Growthcell

Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-06-13 Ultimate Products for Life

Infrared Sauna

Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance letter sent to request stop sale and advertising of unlicensed products and correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-06-13 Ballistic Labs

TRT

Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-06-07 Canadian Spa Company

Infrared Sauna

Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance letter sent to request stop sale and advertising of unlicensed products and correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-06-04 Medical Spa Club

Latisse

Prescription Drug Complaint regarding the direct-to-consumer advertising of Latisse Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-06-04 Clinique de Chirurgie Esthétique

Botox Cosmetic (Onabotulinum Toxin A)

Juvederm

Prescription Drug, Medical Device Complaint regarding the direct-to-consumer advertising of Botox and Juvederm Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-06-03 Cinq Sens - Médico Esthétique

Botox Cosmetic (Onabotulinum Toxin A)

Juvederm

Prescription Drug, Medical Device Complaint regarding the direct-to-consumer advertising of Botox and Juvederm Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-06-03 La Clinique de Chirurgie de Gatineau

Botox Cosmetic (Onabotulinum Toxin A)

Juvederm

Prescription Drug, Medical Device Complaint regarding the direct-to-consumer advertising of Botox and Juvederm Compliance verification ongoing; Health Canada is assessing the issue.
2019-06-03 Centre de Dermatologique du Québec Métropolitain

Botox Cosmetic (Onabotulinum Toxin A)

Juvederm

Prescription Drug, Medical Device Complaint regarding the direct-to-consumer advertising of Botox and Juvederm Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-06-03 Epiderma

Botox Cosmetic (Onabotulinum Toxin A)

Juvederm

Prescription Drug, Medical Device Complaint regarding the direct-to-consumer advertising of Botox and Juvederm Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-06-03 Lunaesthétique

Restylane Skinboosters

Radiesse

Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-06-03 Medic Spa Gatineau

Botox Cosmetic (Onabotulinum Toxin A)

Dermal Fillers

Prescription Drug, Medical Device Complaint regarding the direct-to-consumer advertising of Botox and Dermal Fillers Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-05-31 Naka Herbs & Vitamins Ltd

Naka Platinum Nattokinase

Natural Health Product Complaint regarding the advertising of unauthorized claim Compliance verification ongoing; Health Canada is assessing the issue.
2019-05-25 Bausch Health, Canada Inc.

Cold-FX

Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-05-24 New Nordic Inc.

Equazen

Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-05-21 Innovus Pharmaceuticals, Inc.

Diabasens

Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-05-14 Dental Brands

SDI Permite 1 Spill

Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product Compliance verification ongoing; Health Canada is assessing the issue.
2019-05-14 Island Smile

SDI Pola Day CP 35%

Natural Health Product Complaint regarding the direct-to-consumer advertising of an unauthorized product Compliance verification ongoing; Health Canada is assessing the issue.
2019-05-13 Dunn & Co. Natural Skincare

Salve Yourself – Cayenne Warming Balm

Natural Health Product Complaint regarding the direct-to-consumer advertising of an unauthorized product Compliance verification ongoing; Health Canada is assessing the issue.
2019-05-13 Foot Care Matters

Laser

Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2019-05-12 Dermalogix Partners Inc.

Dermazinc Spray

Nonprescription Drug Complaint regarding the direct-to-consumer advertising of an unauthorized product Compliance verification ongoing; Health Canada is assessing the issue.
2019-05-08 Michigan Integrative Health

Stem Cells

Biologic Drug Complaint regarding the direct-to-consumer advertising of an unauthorized product Compliance verification ongoing; Health Canada is assessing the issue.
2019-05-07 Toda Herbal International Ltd.

HeartofGold Formula

Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-05-07 Zoetis Canada Inc.

Simparica

Veterinary Health Product Complaint regarding advertising of misleading product information Compliance verification ongoing; Health Canada is assessing the issue.
2019-04-29 Regional Safety Inc.

Bacitracin Zinc

Neomacin

Polymycin

Nonprescription Drug, Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance verification ongoing; Health Canada is assessing the issue.
2019-04-25 Vetrex Group Inc.

Dasuquin

Veterinary Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-04-25 Alert First Aid

Philips Heart Start AED

Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product Compliance verification ongoing; Health Canada is assessing the issue.
2019-04-25

AbbVie Corporation

Amgen Canada

Sanofi Canada

Article on Biosimilars vs. Biologics

Biologics Complaint regarding an article discussing Biosimilars vs. Biologics Compliance verification ongoing; Health Canada is assessing the issue.
2019-04-25 Clinique Cholé Médico-Esthétique

Belkyra

Sculptura

Prescription Biologic, Medical Device Complaint regarding the direct-to-consumer advertising of Belkyra and Sculptura Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-04-25 Clinique Neuro-Outaouais

Botox Cosmetic (Onabotulinum Toxin A)

Xeomin

Prescription Drug, Biologics Complaint regarding the direct-to-consumer advertising of Botox and Xeomin Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-04-24 Novaderma

Botox Cosmetic (Onabotulinum Toxin A)

Xeomin

Dysport

Prescription Drug, Biologics Complaint regarding the direct-to-consumer advertising of Botox, Xeomin and Dysport Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-04-24 La Clinique du Dr. Sylvain Simard

Botox Cosmetic (Onabotulinum Toxin A)

Hyaluronic Acid

Prescription Drug, Biologics Complaint regarding the direct-to-consumer advertising of Botox and Hyaluronic Acid Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-04-23 Odas

Botox Cosmetic (Onabotulinum Toxin A)

Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-04-23 Helius Medical Technologies

Portable Neuromodulation Stimulator (PoNS)

Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2019-04-22 Ebay (Spectra)

Spectra S1 Breast Pump

Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance verification ongoing; Health Canada is assessing the issue.
2019-04-18 Individual selling on Kijiji

Lantus Solostar

Biologic Drug Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance verification ongoing; Health Canada is assessing the issue.
2019-04-18 Obesity Research Institute, LLC.

Lipozene

Metaboup Plus

Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-04-16 The Compounding Centre

Profesyn

Prescription Drug Complaint regarding the direct-to-consumer advertising of an unauthorized product Compliance verification ongoing; Health Canada is assessing the issue.
2019-04-12 Wal-Mart Canada Corporation

Infrared Sauna

Costway Portable Steam Sauna

Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance letter sent to request stop sale and advertising of unlicensed products and correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-04-11 Proflamps

Proflamps

Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product Compliance verification ongoing; Health Canada is assessing the issue.
2019-04-10 Amazon (Snugglebug)

Baby Sound Amplifier Monitor

Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product Compliance verification ongoing; Health Canada is assessing the issue.
2019-04-10 Amazon (HSTV)

Pocket Fetal Doppler

Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product Compliance verification ongoing; Health Canada is assessing the issue.
2019-04-06 Homeocan Inc.

Kids 0-9 Night Syrup

Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-04-02 Renuspa

Botox Cosmetic (Onabotulinum Toxin A)

Prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-04-02

Annette Landman

White Dove Healing

Educator Biofeedback System

Pro Educator Cybernetic System

Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product Compliance verification ongoing; Health Canada is assessing the issue.
2019-03-29 Dr. Frédéric Croteau Breast Implants Medical Device Complaint regarding the direct-to-consumer advertising of misleading information Compliance verification ongoing; Health Canada is assessing the issue.
2019-03-27 The Compounding Centre

Neuroprofen Cream

Flexosyn Cream

Profesyn

Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance verification ongoing; Health Canada is assessing the issue.
2019-03-25 NeuroReset Inc. NeuroReset Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product Compliance verification ongoing; Health Canada is assessing the issue.
2019-03-22 Stem Cell Centers Stem Cell Therapy Biologic Drug Complaint regarding the advertising of an unauthorized product including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2019-03-21 Compass Dermatology Joule Laser System Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2019-03-20 Amazon (SmartValleyTech) Gvento TENS Unit Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product Compliance verification ongoing; Health Canada is assessing the issue.
2019-03-18 Zymeworks Inc.

ZW25

ZW49

Biologic Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance verification ongoing; Health Canada is assessing the issue.
2019-03-14 Vitality Healthcare Stem Cell Therapy Biologic Drug Complaint regarding the direct-to-consumer advertising of stem cell therapy Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-03-14

Healthy Planet Canada

Popeyes Canada

Kaizen Ephedrine HCL

4Ever Fit Ephedrine HCL

Synergenex Ephedrine HCL

Natural Health Products

Complaint regarding the direct-to-consumer advertising of unauthorized claims

Compliance verification ongoing; Health Canada is assessing the issue.

2019-03-12 BioTE Medical BioTE Hormone Pellet Therapy Natural Health Product Complaint regarding the direct-to-consumer advertising of an unauthorized product Compliance verification ongoing; Health Canada is assessing the issue.
2019-03-11 Distribution JB Beauté Inc. Hyaluronic Acid Natural Health Product, Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product Compliance verification ongoing; Health Canada is assessing the issue.
2019-03-05 Sage Saje Tranquility Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2019-03-05 PAC Health (Canada) Inc. Sambucol Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2019-02-28 Reviviscent Health Not Specified Natural Health Product - Homeopathic Complaint regarding the advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2019-02-28 Salt Wave Halogenerator Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product Compliance verification ongoing; Health Canada is assessing the issue.
2019-02-28 The Spa Ottawa Halogenerator Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product Compliance verification ongoing; Health Canada is assessing the issue.
2019-02-28 Exhalo Inc. Halogenerator Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product Compliance verification ongoing; Health Canada is assessing the issue.
2019-02-27 Canadian Halotherapy Association Salsano Halogenerator Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product Compliance verification ongoing; Health Canada is assessing the issue.
2019-02-27 The Compounding Centre ProfeSyn Prescription Drug Complaint regarding the direct-to-consumer advertising of an unauthorized product Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-02-23 Valeant Canada LP Jublia (efinaconazole) Prescription Drug Complaint regarding the direct-to-consumer advertising of Jublia Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-02-23 The Canadian Nail Fungus Resource Jublia (efinaconazole) Prescription Drug Complaint regarding the direct-to-consumer advertising of Jublia Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-02-22 Meditech International Inc. Bioflex Laser Therapy System Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2019-02-20 JackHealth

Sildenafil

Tadalafil

Prescription Drug Complaint regarding the direct-to-consumer advertising of products with unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-02-14 Nia Pure Nature Moringa Natural Health Product Complaint regarding the direct-to-consumer advertising of an unauthorized product Compliance verification ongoing; Health Canada is assessing the issue.
2019-02-14 Berton Physiotherapy & Chiropractic

Bioflex Laser Therapy System

Infrared Sauna

Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2019-02-13 Maple Health Organic Inc. Cold + Flu Therapy Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-02-08 Euro Reflections Hair Studio-Spa-Medispa

Sculpsure

Venus Freeze MP2

Halogenerator

Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance verification ongoing; Health Canada is assessing the issue.
2019-02-08 Euro Reflections Hair Studio-Spa-Medispa Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of misleading product information Compliance verification ongoing; Health Canada is assessing the issue.
2019-02-04 Bellair Laser Clinic Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug, Medical Device Complaint regarding the direct-to-consumer advertising of Botox Compliance verification ongoing; Health Canada is assessing the issue.
2019-02-01 Saunafin Saunas Saunafin Medical Device Complaint regarding the advertising of an unauthorized product Compliance verification ongoing; Health Canada is assessing the issue.
2019-01-31 New Roots Herbal Inc.

Argan Oil

Rosehip Seed Oil

Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance verification ongoing; Health Canada is assessing the issue.
2019-01-30 Ebay (dentalandhealthcare) Electro Convulsive Therapy Unit Medical Device Complaint regarding the advertising of an unauthorized product including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2019-01-22 Insight Enterprises Inc. Joint Aid Plus Natural Health Product Complaint regarding the advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2019-01-21 Superior Medical Limited Nova-T (Intrauterine Device) Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance verification ongoing; Health Canada is assessing the issue.
2019-01-21 Bayer Inc. Nova-T (Intrauterine Device) Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance verification ongoing; Health Canada is assessing the issue.
2019-01-08 Not specified; unlisted American "scam" company (1-866-453-6467 ext 1064) HP-360 Oil Natural Health Product Complaint regarding the advertising of an unauthorized product including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2019-01-08 Alive Health Centre Various Products Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-28 So Luxury Bath & Body Inc.

So Luxury Mag Oil

So Luxury Mag Oil-Moon

So Luxury Sitz

Natural Health Product Complaint regarding the advertising of unauthorized products, including cosmetic-like products with therapeutic claims Compliance letter sent to request stop sale and advertising of unlicensed products and correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2018-12-28 Amazon (Emperor of Gadgets) Nail Cleaning Laser Device (Laser-based Medical Device for Onychomycosis)_ _ Medical Device Complaint regarding the advertising of unauthorized products and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-28 Amazon (Home Care Wholesale) (Laser-based medical device for Onychomycosis) Medical Device Complaint regarding the advertising of unauthorized products and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-28 Amazon (Two Blue Diamonds) (Laser-based medical device for Onychomycosis) Medical Device Complaint regarding the advertising of unauthorized products and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-28 Amazon (Cure X) Cure-Ex (Laser-based medical device for Onychomycosis) Medical Device Complaint regarding the advertising of unauthorized products and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-28 Amazon BU (Laser-based Medical Device for Onychomycosis)_ Medical Device Complaint regarding the advertising of unauthorized products and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-28 Amazon BU (Laser-based Medical Device for Onychomycosis)_ Medical Device Complaint regarding the advertising of unauthorized products and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-28 Amazon Nail Cleaning Laser Device (Laser-based Medical Device for Onychomycosis)_ _ Medical Device Complaint regarding the advertising of unauthorized products and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-28 Amazon Nail Cleaning Laser Device(Laser-based Medical Device for Onychomycosis)_ Medical Device Complaint regarding the advertising of unauthorized products and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-19 Shoppers Drug Mart Botox Cosmetic (Onabotulinum Toxin A), Dysport and Latisse Biologics Complaint regarding the direct-to-consumer advertising of Botox, Dysport and Latisse Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-18 Aloe Vera of America, Inc. Forever Beta-A-Care Natural Health Product Complaint regarding the advertising of products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-18 Postal DMD, Inc. Regalia-C 191 Natural Health Product Complaint regarding the advertising of products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-11 Quincy Bioscience Prevagen Natural Health Product Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-11 Quincy Bioscience Lipozene Natural Health Product Complaint regarding the advertising of products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 The Nesting Instinct Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Bloor West Doula & Placenta Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Dorothy Kaminski Guerra Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Roots of Life Placenta Encapsulation Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Tender Touches Doula Services, Inc. Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Circle of Life Birth Services Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Steady Hand Birth Doula Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Melynda Petersen Birth Doula Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Beth Mackenzie Doula Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Placentials Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Maidenhair Birth Services Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Earth Bound Holistic Doula Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Birth Ways International Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Healing Tree Essentials Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Bella Baby Birth Services Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Toronto Placenta Services Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Brooke Heffernan Birth & Postpartum Services Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Taking Root Doula Care Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Birthing Blessings Doula & Birth Services Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Mandala Birth Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Blossoming Birth Services Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 BabyMine Birth Services Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Ridge Meadows Doula Services Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Central Alberta Doulas Inc. Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 New Spirit Arrivals Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 SuperMomma Doula & Placenta Services Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Okanagen Doula Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 A Beautiful Child Placenta Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Chinook City Doulas Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Childbirth Choices Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Embrace Birth Doula Care Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Pure Placenta Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Oak & Acorn Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Nurtured Life Placenta Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Life After Birth Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Mia Bella Mamma Placenta Services Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Lake Country Doulas Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Blissful Birth Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Earthside Journeys- Maternal Health Supporter and Infertility Warrior Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 All Birth Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Gentle Birth Corporation Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Prenatal Journey Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Madelina Birth & Baby Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Miracle Placenta Care Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Nikky Clarke Placenta Encapsulation Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 The Wellness Garden Doula Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Alex James Wellness Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 The Brampton Doula Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Association of Placenta Preparation Arts (APPS) Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Hamilton Doula Group Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Pure Birth Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 New Roots Birth Services Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Edmonton Area Family Doulas Services Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 A Gift of Life Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Blossoming Birth Services Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Kelly Maslen Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Baby Mine Birth Services Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Winnipeg Placenta Encapsulation Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Beautiful Beginnings Ontario Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Graceful Birth Doula Services Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-03 Inception Lifebank Umbilical cord blood Biologic Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2018-11-29 Nutrition Zone Products Inc. Various Products Natural Health Product Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-11-29 Saje Natural Business Inc. Sage Pain Release Essential Oil Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2018-11-29 Alnylam Pharmaceuticals, Inc. ONPATTRO (Patisiran) Biologic Complaint regarding the advertising of an unauthorized product Compliance verification ongoing; Health Canada is assessing the issue.
2018-11-22 Naturally Splendid Enterprises, Ltd. Natera-FX Phyto Mood Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2018-11-19 Counter Scientific Development (GZ) Limited Dr. Ho's Circulation Promoter Medical Device Complaint regarding the advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-11-14 Guangzhou Xinbo Electronic Co., Ltd Circulation Promoter TENS Medical Device Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2018-11-09 ByoSent Pharma INC Feramax Polysaccharide- Iron Complex Natural Health Product Complaint regarding the advertising of products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-11-09 Stephen Health Agency Inc., Med Marijuana Division Mari-Co Cannabis Sativa Seed & Coconut Oil Natural Health Product Complaint regarding the advertising of products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-10-31 Johnson & Johnson INC. Polysporin OTC Complaint regarding the advertising of products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-10-31 JAMP Pharma Corporation Potassium Chloride Natural Health Product Complaint regarding the advertising of products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-10-31 Bio-K + International INC Bio-K Plus Strong-Fort Natural Health Product Complaint regarding the advertising of products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-10-22 Ebysu Nutrition ENYSU Milk Thistle Extract Natural Health Product Complaint regarding the advertising of products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-10-10 Procter and Gamble INC. Align Probiotic Supplement Natural Health Product Complaint regarding the advertising of products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-10-09 Q Creams Q-Cu Copper Cream Natural Health Product Complaint regarding the advertising of unauthorized product including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2018-10-03 Pfizer Canada INC. Prevnar 13 Biologic Complaint regarding the direct-to-consumer advertising of Prevnar and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-10-02 New Nordisk Canada INC. Saxenda Prescription Drug Complaint regarding the direct-to-consumer advertising of Saxenda Compliance verification ongoing; Health Canada is assessing the issue.
2018-10-01 Sisu Inc. Full Spectrum Curcumin Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2018-09-27 BritaMed Inc. Fox Laser System Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2018-09-27 Fotona D.O.O. Fotona XP Focus Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-09-25 All Natural Nutritional Products (ANNP) Inc. Various Products Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letters sent to request correction of non-compliance; Inadequate response received; Notice of Intent to Suspend Product Licences issued (Section 18 Natural Health Product Regulations); Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2018-09-25 Beautybarnurse Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance verification ongoing; Health Canada is assessing the issue.
2018-09-18 Webber Pharmaceuticals Inc. Various Products Natural Health Product Complaint regarding the advertising of products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-09-05 GlaxoSmithKline INC. Shingrix Biologic Complaint regarding the advertising of products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-09-04 New Nordic INC, Webber Naturals Various Products Natural Health Product Complaint regarding the advertising of products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-08-31 Similasan AG Similasan Natural Health Product- Homeopathic Complaint regarding the advertising of products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-08-30 Seafood Pharmaceuticals Seacalphyx Prescription Drug Complaint regarding the advertising of products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-08-27 New Nordic Inc and Webber Naturals Various Products Natural Health Product Complaint regarding advertising of misleading product information Compliance verification ongoing; Health Canada is assessing the issue.
2018-08-17 Clarite Laser Esthetics Botox Cosmetic (Onabotulinum Toxin A) and Xeomin Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox and Xeomin Compliance verification ongoing; Health Canada is assessing the issue.
2018-08-16 Skin Care Medica Botox Cosmetic (Onabotulinum Toxin A), Xeomin and Dysport Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox, Xeomin and Dysport Compliance verification ongoing; Health Canada is assessing the issue.
2018-08-16 Bradford Skin Clinic and Med Botox Cosmetic (Onabotulinum Toxin A), Xeomin and Dysport Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox, Xeomin and Dysport Compliance verification ongoing; Health Canada is assessing the issue.
2018-08-16 Santuary Spa Newmarket Various products Prescription Drug and Medical Device Complaint regarding the direct-to-consumer advertising of various prescription products, unauthorized claims, and the advertising of the Health Canada logo and endorsement by Health Canada Compliance verification ongoing; Health Canada is assessing the issue.
2018-08-16 Rival Cosmetic Surgery Various products Prescription Drug and Medical Device Complaint regarding the direct-to-consumer advertising of various prescription products, and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-08-16 The Van Vilet Clinic Various products Prescription Drug and Medical Device Complaint regarding the direct-to-consumer advertising of various prescription products, and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-08-16 The York Plastic Surgery Centre Juvederm Medical Device Complaint regarding the advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-08-16 Visage Clinic Various products Prescription Drug and Medical Device Complaint regarding the direct-to-consumer advertising of various prescription products, and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-08-16 York Laser and MedSpa Various products Prescription Drug and Medical Device Complaint regarding the direct-to-consumer advertising of various prescription products, and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-08-16 Dr. Robertus Laser and Cosmetic Clinic Various products Prescription Drug and Medical Device Complaint regarding the direct-to-consumer advertising of various prescription products, and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-08-16 LaserBodyMD Various products Prescription Drug and Medical Device Complaint regarding the direct-to-consumer advertising of various prescription products, and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-08-16 Glow Medispa Various products Prescription Drug and Medical Device Complaint regarding the direct-to-consumer advertising of various prescription products, and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-08-16 Dr.Boulas Medical Spa Various products Prescription Drug and Medical Device Complaint regarding the direct-to-consumer advertising of various prescription products, and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-08-16 The Centre for Dermatology Various products Prescription Drug and Medical Device Complaint regarding the direct-to-consumer advertising of various prescription products, and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-08-10 Longevita Scientific Inc. Various Products Natural Health Product Complaint regarding the advertising of unauthorized products and products with unauthorized claims including claims for serious disease Compliance letter sent to request stop sale and advertising of unlicensed product and correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2018-08-03 QRA Services Canada, Premier Research Labs Canada Premier Research Labs products Unknown Complaint regarding the advertising of products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-08-01 Pharmalucence Pharmalucence Generic Mebofenin Prescription Drug Complaint regarding the advertising of unauthorized products and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-07-30 Plexus Worlwide LLC Various products Natural Health Product Complaint regarding the advertising of products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-07-27 Medexus Inc. Various products Natural Health Product Complaint regarding the advertising of products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-07-27 External Affairs Medical Spas Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance verification ongoing; Health Canada is assessing the issue.
2018-07-27 Groot Derma Surgery Centre Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance verification ongoing; Health Canada is assessing the issue.
2018-07-27 Lucere Dermatology and Laser Clinic Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance verification ongoing; Health Canada is assessing the issue.
2018-07-25 Back to Earth Sweet Pea Natural Health Product Complaint regarding the advertising of products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-07-19 Med Barn INC. Visceral+GastroGard Veterinary Health Product and Prescription Drug Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2018-07-17 Canada Royal Enoch Phytomedicine Ltd. Redsenol-1
Redsenol-DAG
Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2018-07-11 Inspire Esthetics Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance verification ongoing; Health Canada is assessing the issue.
2018-07-09 HerbaMAX Canada HerbaMax for Women, HerbaMax for Men Natural Health Product Complaint regarding the advertising of products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-06-27 Regalia C-191 Regalia-C-191 Natural Health Product Complaint regarding the advertising of products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-06-26 Vitality Health Care Stem Cell Therapy Biologic Complaint regarding the advertising of unauthorized products Compliance verification ongoing; Health Canada is assessing the issue.
2018-06-20 CBD Therapies Various Products Cannabis-Natural Health Product Interface Complaint regarding the advertising of unauthorized products and unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2018-06-20 Breathe Body and Soul Spa Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance verification ongoing; Health Canada is assessing the issue.
2018-06-19 InMode Aesthetic Solutinos Forma and Fractora Medical Device Complaint regarding the advertising of products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-06-12 The Sharma Clinic Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance verification ongoing; Health Canada is assessing the issue.
2018-06-07 Endoceutics Intarosa Prescription Drug Complaint regarding the advertising of unauthorized products and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-06-04 CBD Therapeutics Various Products Cannabis-Natural Health Product interface Complaint regarding the advertising of unauthorized products and unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2018-05-24 ATP Athletic and Therapeutic Pharma Various Products Natural Health Product Complaint regarding the advertising of unauthorized products with unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2018-05-03 Hairfree Laser Skin Clinic

Vitamin B12 Injections

Carboxy Injection

Natural Health Product, Prescription Drug Complaint regarding the advertising of unauthorized products including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2018-05-03 NaturalHeal.ca

Konig Labs Germanium GE-132 Capsules

Artemisinin Pro

Goldenseal Coptis C 1000

Natural Health Product Complaint regarding the advertising of unauthorized products and products with unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued
2018-04-10 Stephen Health Agency Inc Med Marijuana Seed Oil Gel Caps (Cannabis Sativa Seed Oil) Natural Health Product Complaint regarding advertising of misleading product information Compliance verification ongoing; Health Canada is assessing the issue.
2018-03-22 Endoceutics Prasterone Prescription Drug Complaint regarding the advertising of unauthorized products including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2018-03-19 Horizon Pharma Ireland Ltd. Procysbi Prescription Drug Complaint regarding the advertising of unauthorized products including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2018-03-13 Lymph-Active Lymph-Active Roll on Underarms Natural Health Product Complaint regarding the advertising of unauthorized products Compliance verification ongoing; Health Canada is assessing the issue.
2018-03-10 Kornelias Raw Beauty

Chill Pill Roller Ball

Pillow Talk Roller Ball

Natural Health Product Complaint regarding the advertising of unauthorized products including claims for serious disease Compliance letter sent to request stop sale and advertising of unlicensed product; Ongoing follow-up to confirm the stop sale and non-compliant materials are modified/removed/discontinued.
2018-03-02 Webber Naturals Fibre 4 NHP Complaint regarding the advertising of unauthorized products Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. Product has obtained market authorization.
2018-03-01 Cambridge Laboratories Cellular Repair Infuser NHP Complaint regarding the advertising of unauthorized products including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2018-02-26 Produits de Santé Delano (2014) Ltée

Quinton Isotonic, bouteille de 1000 ml

Quinton Hypertonic, bouteille de 1000 ml

Natural Health Product Complaint regarding the advertising of unauthorized products including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2018-02-22 Sandoz Canada Inc. Erelzi Prescription Drug Complaint regarding the direct-to-consumer advertising of Erelzi Compliance verification ongoing; Health Canada is assessing the issue.
2018-02-21 LMC Diabetes & Endocrinology Ertugliflozin Prescription Drug Complaint regarding the advertising of unauthorized products including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2018-02-09 Manris Natural Health Products Inc. Cannarelief Am

Cannarelief Nv

Natural Health Product Complaint regarding the advertising of products with unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2018-01-29 Monat Canada Various Products Natural Health Product Complaint regarding the advertising of unauthorized products Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2017-11-29 SBM Ayur Care Canada o/a SBS Ayurcare North America Inc Enegex Natural Health Product Complaint regarding the advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2017-11-17 Purity products Neptune Krill Oil & Joint Gel Natural Health Product Complaint regarding the advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2017-10-19 TriStar Naturals TriStar Naturals Co-Q10 200 mg softgel Natural Health Product Complaint regarding the advertising of unauthorized products including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2017-09-26 SBS Ayurcare North America Inc. Various Products Natural Health Product Complaint regarding the advertising of unauthorized products including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2017-09-13 Sandoz Canada Inc. Erelzi Prescription Drug Complaint regarding the direct-to-consumer advertising of Erelzi Compliance verification ongoing; Health Canada is assessing the issue.
2016-12-09 SBS Ayurcare North America Inc. Sbm Rejuena

SBM Muskol Oil
Natural Health Product Complaint regarding the advertising of unauthorized serious health claims and unauthorized products Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2016-10-11 New Derma Med Latisse Prescription Drug Complaint regarding the direct-to-consumer advertising of Latisse Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2016-10-11 Yes Clinic Botox Prescription Dug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2016-10-11 Refine Cosmetic Clinic Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2016-10-11 Skinatomy Laser Clinic Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2016-08-04 AIDS Committee of Toronto Pre-exposure prophylaxis (PrEp) - Truvada Prescription Drug Complaint regarding the advertising of PrEp regimen. Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2016-07-08 Vantage Medical Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2016-06-27 New Image Cosmetics Botox Cosmetic (Onabotulinum Toxin A) Prescripton Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2016-04-01 New You Spa Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2016-03-09 Medexus Inc. Metoject 10mg/ml Prescription Drug Complaint regarding the direct-to-consumer advertising of Metoject Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2015-12-18 Mylan Pharmaceuticals Clarus Presciption Drug Complaint regarding the direct-to-consumer advertising of Clarus Compliance letter sent to request stop sale and advertising of unlicensed product; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2015-12-11 Botox by MD - Dr. Charles Solnik Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2015-11-13 Zoomer Radio Liquid Silver Natural Health Product Complaint regarding the advertisement of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2015-06-19 Lifeforce International, Inc. Zerona Laser Scanner for Body Contouring Medical Device Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2015-03-02 Port Hope Medical Cosmetic Clinic Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2015-02-25 SBS Ayurcare North America Inc. SBM Mecoon G2

Various Products
Natural Health Products Complaint regarding the advertising of unauthorized products and product with unauthorized claim for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2015-02-10 Cipher Pharmaceuticals Epuris Prescription Drug Complaint regarding the direct-to-consumer advertising of Epuris Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
Closed complaints
Closed complaints
Date received Company/ Organization Product(s) Product type Complaint detail Action

2020-06-29

Little Fox Apothecary

Little Fox Apothecary Hand Sanitizer

Natural Health Product

Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance achieved; Material modified/removed/discontinued.

2020-06-24

Microcybin Canada

Magic Mushrooms

Natural Health Product

Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance achieved; Material modified/removed/discontinued.

2020-06-23

Steryll

Steryll

Natural Health Product

Incident regarding the direct-to-consumer advertising of unauthorized claims

Compliance achieved; Material modified/removed/discontinued.

2020-06-18

Voran Group Ventures

Bacoban

OTC

Incident regarding the direct-to-consumer advertising of unauthorized claims

Compliance achieved; Material modified/removed/discontinued.

2020-06-17

Etsy, Inc.

Esential oil hand sanitizer

Non-prescription Drug

Incident regarding the direct-to-consumer advertising of unauthorized claims

Compliance achieved; Material modified/removed/discontinued

2020-06-15

Kijiji.ca

Spray Nine

OTC

Incident regarding the direct-to-consumer advertising of unauthorized claims

Explanatory letter sent.

2020-06-15

Kijiji.ca

Germosolve 5

OTC

Incident regarding the direct-to-consumer advertising of unauthorized claims

Explanatory letter sent.

2020-06-15

Wenberry

Face Mask KN95 Protective Mask (20 units/Pac and 10 units/Pac)

Medical Device

Incident regarding the direct-to-consumer advertising of unauthorized claims

Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.

2020-06-15

Kijiji.ca

Keepkleen Disposable Nitrile Exam Gloves

Medical Device

Incident regarding the direct-to-consumer advertising of unauthorized claims

Compliance achieved; Material modified/removed/discontinued.

2020-06-15

Topazzette

Toamit Virus Shut Out Lanyard

Medical Device

Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance achieved; Material modified/removed/discontinued.

2020-06-15

Kijiji.ca

Medclean Hand Sanitizer

Natural Health Product

Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance achieved; Material modified/removed/discontinued.

2020-06-15

Kijiji.ca

Face Shield

Medical Device

Incident regarding the direct-to-consumer advertising of unauthorized claims

Compliance achieved; Material modified/removed/discontinued.

2020-06-15

Kijiji.ca

Face Mask

Medical Device

Incident regarding the direct-to-consumer advertising of unauthorized claims

Compliance achieved; Material modified/removed/discontinued.

2020-06-15

Hommi

TOAMIT Virus shut out

Medical Device

Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance achieved; Material modified/removed/discontinued.

2020-06-12

Kijiji.ca (Vallu)

Mask

Medical Device

Incident regarding the direct-to-consumer advertising of unauthorized claims

Compliance achieved; Material modified/removed/discontinued

2020-06-12

Kijiji.ca

Vital Oxide

OTC

Incident regarding the direct-to-consumer advertising of unauthorized claims

Explanatory letter sent.

2020-06-12

Ebay.ca

Colloidal Silver Nanoparticles Solution

Natural Health Product

Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance achieved; Material modified/removed/discontinued.

2020-06-11

Kijiji.ca

Preempt Wipes

Preempt Rtu

Preempt Concentrate

OTC

Incident regarding the direct-to-consumer advertising of unauthorized claims

Explanatory letter sent.

2020-06-11

Supreme Sports Care

Sani Sport System

Medical Device

Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance achieved; Material modified/removed/discontinued.

2020-06-10

Etsy, Inc.

Reve Labs Surface Sanitizer - Lemon Verbena

Natural Health Product

Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance achieved; Material modified/removed/discontinued.

2020-06-10

Kijiji.ca (Omniventions Innovations)

FlipNClip Face Shield for COVID Protection

Medical Device

Incident regarding the direct-to-consumer advertising of unauthorized claims

Compliance achieved; Material modified/removed/discontinued.

2020-06-10

Kijiji.ca (Supreme Display)

Mask

Medical Device

Incident regarding the direct-to-consumer advertising of unauthorized claims

Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.

2020-06-10

Kijiji.ca (Supreme Display)

Face Shield

Medical Device

Incident regarding the direct-to-consumer advertising of unauthorized claims

Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.

2020-06-10

The Cleanery Company

Disinfectant - Spray on chemical disinfectant 750 ml bottle

Natural Health Product

Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance achieved; Material modified/removed/discontinued.

2020-06-10

Kijiji.ca

Sani Sport Machine

Medical Device

Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance achieved; Material modified/removed/discontinued.

2020-06-10

CleanTech Innovations

Vital Oxide

OTC

Complaint regarding the direct-to-consumer advertising of unauthorized claims

Compliance achieved; Material modified/removed/discontinued.

2020-06-10

Kijiji.ca

Medicinal plants

Natural Health Product

Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance achieved; Material modified/removed/discontinued.

2020-06-09

Etsy, Inc.

Japanese Knotweed Tincture

Natural Health Product

Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance achieved; Material modified/removed/discontinued

2020-06-09

Wish.com

Ultra Fast Acting Immunity Booster

Natural Health Product

Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance achieved; Material modified/removed/discontinued.

2020-06-09

Kijiji.ca

Supreme Face Mask

Medical Device

Incident regarding the direct-to-consumer advertising of unauthorized claims

Compliance achieved; Material modified/removed/discontinued.

2020-06-09

Kijiji.ca

Myosan TB

OTC

Incident regarding the direct-to-consumer advertising of unauthorized claims

Explanatory letter sent.

2020-06-09

Kijiji.ca

O2 Curve Filtration Mask

Medical Device

Incident regarding the direct-to-consumer advertising of unauthorized claims

Compliance achieved; Material modified/removed/discontinued.

2020-06-08

Kijiji.ca

Mask

Medical Device

Incident regarding the direct-to-consumer advertising of unauthorized claims

Compliance achieved; Material modified/removed/discontinued

2020-06-08

Kijiji.ca

Face Mask

Medical Device

Incident regarding the direct-to-consumer advertising of unauthorized claims

Compliance achieved; Material modified/removed/discontinued

2020-06-08

Etsy, Inc.

Cov19 Face Cover / Neck Gaiter Pink

Medical Device

Incident regarding the direct-to-consumer advertising of unauthorized claims

Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.

2020-06-08

Etsy, Inc.

3M N95 Masks

Medical Device

Incident regarding the direct-to-consumer advertising of unauthorized claims

Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.

2020-06-08

Etsy, Inc.

Doomsday Prepper-Moisturizing Hand Sanitizer

Natural Health Product

Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance achieved; Material modified/removed/discontinued.

2020-06-08

Etsy, Inc.

Hand Sanitizer, Covid Relief, Gel

Natural Health Product

Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance achieved; Material modified/removed/discontinued.

2020-06-08

CanMediSupply

CanaKleen Concentrated Virucidal Disinfectant

OTC

Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance achieved; Material modified/removed/discontinued.

2020-06-08

CanMediSupply

Canakleen wipes

OTC

Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance achieved; Material modified/removed/discontinued.

2020-06-08

Etsy, Inc.

Healing Crystals

Natural Health Product

Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance achieved; Material modified/removed/discontinued.

2020-06-08

Kijiji.ca

Safety Shield Hat

Medical Device

Incident regarding the direct-to-consumer advertising of unauthorized claims

Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.

2020-06-08

Kijiji.ca

Anti-Microbrial Film

Natural Health Product

Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance achieved; Material modified/removed/discontinued.

2020-06-08

Amy Aspin

Botanica Range

Natural Health Product

Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance achieved; Material modified/removed/discontinued.

2020-06-08

Kijiji.ca

Coronavirus Killer-Powerful Garment Steamer With Brush

Medical Device

Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance achieved; Material modified/removed/discontinued.

2020-06-05

Kijiji.ca

3w UVC Sterilizer Utraviolet Light /  Germicidal lamp

Medical Device

Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance achieved; Material modified/removed/discontinued.

2020-06-05

Kijiji.ca

Face Shield

Medical Device

Incident regarding the direct-to-consumer advertising of unauthorized claims

Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.

2020-06-05

Etsy, Inc.

Suma Spice 100g

Natural Health Product

Incident regarding the direct-to-consumer advertising of unauthorized claims

Compliance achieved; Material modified/removed/discontinued

2020-06-05

Etsy, Inc.

Colloidal Silver 32 oz. 10ppm Antibiotic BEST NANO!

Natural Health Product

Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance achieved; Material modified/removed/discontinued.

2020-06-05

Kijiji.ca

Portable Electric ULV Thermal Fogger Machine Disinfection Fogging Machine Sprayer

Medical Device

Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance achieved; Material modified/removed/discontinued.

2020-06-05

Etsy, Inc.

Fresh Irish Sea Moss Gel

Natural Health Product

Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance achieved; Material modified/removed/discontinued.

2020-06-05

Etsy, Inc.

Scented Face Masks (infused with essential oils and copper)

Medical Device

Incident regarding the direct-to-consumer advertising of unauthorized claims

Compliance achieved; Material modified/removed/discontinued.

2020-06-04

Etsy, Inc.

Essential Oils Blend

Natural Health Product

Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance achieved; Material modified/removed/discontinued.

2020-06-04

Kijiji.ca

Enviro Tech liquid sanitizer

Natural Health Product

Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance achieved; Material modified/removed/discontinued.

2020-06-04

Etsy, Inc.

Seamoss Mason Jars

Natural Health Product

Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance verification ongoing; Health Canada is assessing the issue.

2020-06-04

Etsy, Inc.

Coro-Nah

Natural Health Product

Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance achieved; Material modified/removed/discontinued.

2020-06-04

Kijiji.ca

RTU Sterilizer

Natural Health Product

Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance achieved; Material modified/removed/discontinued.

2020-06-04

Kijiji.ca

Pure Organic Barley

Natural Health Product

Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance achieved; Material modified/removed/discontinued.

2020-06-04

Amazon.ca

DIY Hand Sanitizer

Non-prescription Drug

Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance achieved; Material modified/removed/discontinued.

2020-06-04

Etsy, Inc.

Little Hand Sanitizer

Non-prescription Drug

Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance achieved; Material modified/removed/discontinued.

2020-06-04

Etsy, Inc.

Anti-Viral Care Package

Natural Health Product

Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance achieved; Material modified/removed/discontinued.

2020-06-03

Naturewellbeing.com

Immune Sure

Natural Health Product

Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance achieved; Material modified/removed/discontinued.

2020-06-03

AccuChem Industrial Cleaning Chemical

Surfacide

OTC

Complaint regarding the direct-to-consumer advertising of unauthorized claims

Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.

2020-06-03

Beatquarantine.com

UV-C Wand Sterilizer

Medical Device

Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance achieved; Material modified/removed/discontinued.

2020-06-03

Modernbeyond.com

Super Charged UV-C Wand

Medical Device

Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance achieved; Material modified/removed/discontinued.

2020-06-03

Amazon.ca

CB2 Organic Hemp Oil

Natural Health Product

Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance achieved; Material modified/removed/discontinued.

2020-06-02

Etsy, Inc.

Fresh Irish Sea Moss Gel

Natural Health Product

Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance achieved; Material modified/removed/discontinued

2020-06-02

Coast Distillery Ltd.

Ethanol Sanitizer

Natural Health Product

Complaint regarding advertising of misleading product information

Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.

2020-06-02

Etsy, Inc.

Seamoss Immune Booster

Natural Health Product

Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance achieved; Material modified/removed/discontinued.

2020-06-02

Flonase Canada

Flonase

Non-prescription Drug

Incident regarding the direct-to-consumer advertising of unauthorized claims

Compliance achieved; Material modified/removed/discontinued

2020-06-02

Kijiji.ca

BioClean

OTC

Incident regarding the direct-to-consumer advertising of unauthorized claims

Explanatory letter sent.

2020-06-02

Kijiji.ca

Anabec Anasphere Disinfectant

OTC

Incident regarding the direct-to-consumer advertising of unauthorized claims

Explanatory letter sent.

2020-06-02

Kijiji.ca

Vidatox

Natural Health Product

Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance achieved; Material modified/removed/discontinued.

2020-06-01

Kijiji.ca

Hemohim

Natural Health Product

Incident regarding the direct-to-consumer advertising of unauthorized claims

Compliance achieved; Material modified/removed/discontinued

2020-06-01

Kijiji.ca

Atomy Toothpaste

OTC

Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance achieved; Material modified/removed/discontinued

2020-06-01

Kijiji.ca

COVID Hard Surface Hospital Grade Disinfectant

OTC

Incident regarding the direct-to-consumer advertising of unauthorized claims

Explanatory letter sent.

2020-06-01

Amazon.ca

Shindn UV Sterilizer UV Disinfection for ma sk,Mobile Phones, Toothbrushes, Makeup Tools,Jewelry, Headphones, Dentures COVID Disinfection(Light Gray)

Medical Device

Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance achieved; Material modified/removed/discontinued

2020-06-01

Etsy, Inc.

Sea Moss Gel 16oz (1LB) - Wild Crafted from Jamaica

Natural Health Product

Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance achieved; Material modified/removed/discontinued

2020-06-01

SciCan Ltd.

Optim

OTC

Incident regarding the direct-to-consumer advertising of unauthorized claims

Explanatory letter sent.

2020-06-01

The Procter & Gamble Company

Microban

OTC

Incident regarding the direct-to-consumer advertising of unauthorized claims

Explanatory letter sent.

2020-06-01

Etsy, Inc.

Elderberry Syrup

Natural Health Product

Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance achieved; Material modified/removed/discontinued.

2020-06-01

Etsy, Inc.

Elderberry, Nettle, Dandelion

Natural Health Product

Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance achieved; Material modified/removed/discontinued.

2020-06-01

Etsy, Inc.

Sea Moss & Astragalus Capsules

Natural Health Product

Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance achieved; Material modified/removed/discontinued.

2020-06-01

Etsy, Inc.

COVID Support Tea (Nettle, Linden, Calendula)

Natural Health Product

Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance achieved; Material modified/removed/discontinued.

2020-06-01

Empire Emports Inc.

Various products

Natural Health Product, OTC, Medical Device

Incident regarding the direct-to-consumer advertising of unauthorized claims

Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.

2020-06-01

Facebook.com

Lysol Wipes

OTC

Incident regarding the direct-to-consumer advertising of unauthorized claims

Explanatory letter sent.

2020-06-01

Facebook.com

Gloves & Face Shields

Medical Device

Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance achieved; Material modified/removed/discontinued.

2020-06-01

Youtube.com

Vitamin D

Natural Health Product

Incident regarding the direct-to-consumer advertising of unauthorized claims

Compliance achieved; Material modified/removed/discontinued.

2020-06-01

Kijiji.ca

Foster 40-80 Defense Disinfectant

OTC

Incident regarding the direct-to-consumer advertising of unauthorized claims

Explanatory letter sent.

2020-05-29

Action Solution Conseil

Purgerme

Natural Health Product

Complaint regarding the direct-to-consumer advertising of unauthorized claims

Compliance achieved; Material modified/removed/discontinued.

2020-05-29

Action Solution Conseil

Oxivir Tb Wipes

OTC

Complaint regarding the direct-to-consumer advertising of unauthorized claims

Explanatory letter sent.

2020-05-29

Action Solution Conseil

Zep Spirit II

OTC

Complaint regarding the direct-to-consumer advertising of unauthorized claims

Explanatory letter sent.

2020-05-29

Action Solution Conseil

U-974

OTC

Complaint regarding the direct-to-consumer advertising of unauthorized claims

Compliance achieved; Material modified/removed/discontinued.

2020-05-29

Action Solution Conseil

Benefect Botanical Disinfectant Wipes

OTC

Complaint regarding the direct-to-consumer advertising of unauthorized claims

Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.

2020-05-29

Action Solution Conseil

Saniblend RTU

 

OTC

Complaint regarding the direct-to-consumer advertising of unauthorized claims

Explanatory letter sent.

2020-05-29

Action Solution Conseil

Safeblend Bio-Thyme Cleaners & Disinfectants

OTC

Complaint regarding the direct-to-consumer advertising of unauthorized claims

Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.

2020-05-29

Action Solution Conseil

Concrobium Broad Spectrum Disinfectant II

OTC

Complaint regarding the direct-to-consumer advertising of unauthorized claims

Explanatory letter sent.

2020-05-29

Action Solution Conseil

Disinfectant Spray for Health Care Use

OTC

Complaint regarding the direct-to-consumer advertising of unauthorized claims

Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.

2020-05-29

Action Solution Conseil

Disposable Mask  3 layers protection "procedure"

Medical Device

Complaint regarding the direct-to-consumer advertising of unauthorized claims

Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.

2020-05-29

Action Solution Conseil

Face Shield Protector Visor

Medical Device

Complaint regarding the direct-to-consumer advertising of unauthorized claims

Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.

2020-05-29

Action Solution Conseil

Face Shield Protector Visor for security Helmet

Medical Device

Complaint regarding the direct-to-consumer advertising of unauthorized claims

Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.

2020-05-27

Laboratoires Druide Inc. / Laboratoires Europelab

Multiple Products (Disinfectants)

Natural Health Product

Complaint regarding advertising of unauthorized claim

Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.

2020-05-27

The GAP Group of Companies

GAP Professional Products – Hand Sanitizer

Natural Health Product

Complaint regarding advertising of unauthorized claim

Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.

2020-05-27

Prairie Naturals Health Products

Gem Force

Natural Health Product

Complaint regarding advertising of misleading product information

Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.

2020-05-27

SterylCanada / TEITL Corporation

Daily Shield (70% Ethyl-Alcohol Hand Sanitizer gel)

Natural Health Product

Complaint regarding advertising of misleading product information

Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.

2020-05-27

Apothecary Naturals

Apothecary Naturals Alcohol Free Hand Sanitizer

Non-prescription Drug - Disinfectant

Complaint regarding advertising of misleading product information

Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.

2020-05-26

Kijiji.ca

Heartland Construction and Renovation's

Anabec Anasphere Plus

OTC

Incident regarding the direct-to-consumer advertising of unauthorized claims

Explanatory letter sent.

2020-05-26

Kijiji.ca (AP Heating)

Ultraviolet (UV) Air Cleaners

Medical Device

Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance achieved; Material modified/removed/discontinued.

2020-05-25

Primo Nutraceuticals Inc.

Primo Lemon Hand Sanitizer 60%

Natural Health Product

Complaint regarding the direct-to-consumer advertising of unauthorized claims

Compliance achieved; Material modified/removed/discontinued.

2020-05-25

Kijiji.ca

Portable UV Led Sterilization Wand

Medical Device

Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance achieved; Material modified/removed/discontinued.

2020-05-25

Shield Savvy

Protective Face Shield / Splatter Guard

Medical Device

Incident regarding the direct-to-consumer advertising of unauthorized claims

Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.

2020-05-25

Kijiji.ca

Vira Solve

Natural Health Product

Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance achieved; Material modified/removed/discontinued.

2020-05-25

Kijiji.ca

Honeywell 7600 N100 Full Face Respirator

Medical Device

Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance achieved; Material modified/removed/discontinued.

2020-05-25

Recochem Inc.

Solvable – désinfectant liquide pour les mains

Natural Health Product

Complaint regarding advertising of unauthorized claim

Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.

2020-05-22

Cannada Store

IMMUNE SYSTEM BOOSTER: Powerful / Natural Anti-viral - Cold and Flu - Ultra Immune Support / Immune Booster / Prevent & Protect

Natural Health Product

Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance achieved; Material modified/removed/discontinued.

2020-05-22

Kijiji.ca (SRL Electronics & Appliances)

Coronavirus Killer-Powerful Garment Steamer With Brush

Medical Device

Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance achieved; Material modified/removed/discontinued.

2020-05-22

Kijiji.ca

Preempt Wipes

Preempt Rtu

Preempt Concentrate

Preempt Hld5

OTC

Incident regarding the direct-to-consumer advertising of unauthorized claims

Explanatory letter sent.

2020-05-22

Amazon.ca

COVID Face Shield

Medical Device

Incident regarding the direct-to-consumer advertising of unauthorized claims

Compliance achieved; Material modified/removed/discontinued.

2020-05-20

Alaska Fresh Gel

Hand Antiseptic Cleanser

Natural Health Product

Incident regarding the direct-to-consumer advertising of unauthorized claims

Compliance achieved; Material modified/removed/discontinued.

2020-05-20

Kijiji.ca

Desk Shield Counter Barrier Covid Cough Plastic Barrier PPE

Medical Device

Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance achieved; Material modified/removed/discontinued.

2020-05-19

Hydar Chem

Front Line Disinfectant

W.H.O # 75% Isopropyl Alcohol

Lemon Guard Disinfectant

Spray and Rinse No Rinse Hand Sanitizer

OTC, Natural Health Product

Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance achieved; Material modified/removed/discontinued.

2020-05-19

Kijiji.ca

CanadianMaskSupply.com

Stylish Protective Cloth Face Mask for Adults and Kids

Medical Device

Incident regarding the direct-to-consumer advertising of unauthorized claims

Compliance achieved; Material modified/removed/discontinued.

2020-05-19

SUDS Full Service Car Wash

COVID-19 Clean

OTC

Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance achieved; Material modified/removed/discontinued.

2020-05-19

Buymushroomscanada.ca

Magic Mushrooms

Natural Health Product

Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance achieved; Material modified/removed/discontinued.

2020-05-16

Little Warrior Nutrition

SilverPure

Natural Health Product

Complaint regarding the direct-to-consumer advertising of unauthorized claims

Compliance achieved; Material modified/removed/discontinued.

2020-05-14

Reckitt Benckiser (Canada) Inc.

Lysol Advanced Disinfecting Wipes

Lysol Disinfecting Spray – Max Cover

Lysol Disinfecting Wipes

OTC

Complaint regarding the direct-to-consumer advertising of unauthorized claims

Compliance achieved; Material modified/removed/discontinued.

2020-05-13

Amazon.ca

A12.ca Ensemble Masque et Bandeau Covid-19 Mini arc-en-ciel, lavable

Medical Device

Incident regarding the direct-to-consumer advertising of unauthorized claims

Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.

2020-05-13

Amazon.ca

Coronavirus Survivor 2020 Covid COVID-19 Poster Dustproof Mens Dust Scarf Protective Reusable Face Covers Womens Adjustable Ear Loop Mouth Cover Fitted Mouth Bandanas

Medical Device

Incident regarding the direct-to-consumer advertising of unauthorized claims

Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.

2020-05-13

Amazon.ca

A12.ca Masque de citoyen lavable

Medical Device

Incident regarding the direct-to-consumer advertising of unauthorized claims

Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.

2020-05-13

Amazon.ca

Ski Mask Corona-Extra-Beer-Alcohol-Drink- Winter Warmer Wind Resistant Face Mask

Medical Device

Incident regarding the direct-to-consumer advertising of unauthorized claims

Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.

2020-05-13

Kijiji.ca

Microsure wound care

OTC

Incident regarding the direct-to-consumer advertising of unauthorized claims

Compliance achieved; Material modified/removed/discontinued.

2020-05-13

Kijiji.ca (Rockbox Structures)

Portable Sink

Medical Device

Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance achieved; Material modified/removed/discontinued.

2020-05-13

Kijiji.ca

Sneez Guard

Medical Device

Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance achieved; Material modified/removed/discontinued.

2020-05-05

Wish.com

Ultraviolet Uv Light Tube Bulb 5W/7W Disinfection Lamp

Medical Device

Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance achieved; Material modified/removed/discontinued.

2020-05-05

Wish.com

LED Ultraviolet Sterilization Germicidal Bacterial Disinfect Light

Medical Device

Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance achieved; Material modified/removed/discontinued.

2020-05-05

F.A.S.T. Rescue Inc.

Various Products (Disinfectants)

Natural Health Product

Complaint regarding advertising of unauthorized claim

Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.

2020-05-05

Wish.com

N95 Face Mask Coronavirus Bushfires Flu Face Mask

Medical Device

Incident regarding the direct-to-consumer advertising of unauthorized claims

Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.

2020-04-29

High Level Wellness

Platinum Vitamin D Spray – 100ml

Pro C2000 (Orange) - 300 G

Platinum Liposomal C1000 – 600ml

Platinum Colloidal Silver

New Wild Oregano C93 (30 ml and 50 ml)

Platinum Naturals Oregano-8 Cold and Flu Liquid Caps

ARO All-Life Colostrum 500 MG

Thorne Research Meriva-SR 120 Veg Caps

Professional Health Bromepro 90 caps

Alpha Science Greens Concentrate 120 Vcaps

Alpha Science Ultimate Greens 300 gm

Natural Health Product

Incident regarding the direct-to-consumer advertising of unauthorized claims

Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.

2020-04-29

Amazon.ca

Face Mask

Medical Device

Incident regarding the direct-to-consumer advertising of unauthorized claims

Compliance achieved; Material modified/removed/discontinued.

2020-04-27

Magicmushroomdispensary.ca

Magic Mushrooms

Natural Health Product

Complaint regarding the direct-to-consumer advertising of unauthorized claims

Compliance achieved; Material modified/removed/discontinued.

2020-04-27

Tim's Whole Health

Quercetin

Natural Health Product

Complaint regarding the direct-to-consumer advertising of unauthorized claims

Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.

2020-04-24

Smart Women's Choice

Smart Women's Choice Contraceptive

Natural Health Product

Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance achieved; Material modified/removed/discontinued.

2020-04-23

Sloan Natural Health Center

Vitamin C

Quench Essentials Zinc 300

Quercetin

Zinc A.G

Andrographis

Selenium

D3 Liquid

St. John's Wort

Liquid Silver

Natural Health Product

Complaint regarding the direct-to-consumer advertising of unauthorized claims

Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.

2020-04-20

Kijiji.ca

Virus Sterilizer – Sani Wand

Medical Device

Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance achieved; Material modified/removed/discontinued.

2020-04-20

Kijiji.ca

Anti-coronavirus Disinfectant Gel

OTC

Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance achieved; Material modified/removed/discontinued.

2020-04-20

Illana-Francisco Manitoba Liquors and Spirits Inc.

Manitoba Prairie and Sanitizer

Non-prescription Drug

Complaint regarding the direct-to-consumer advertising of unauthorized claims

Compliance achieved; Material modified/removed/discontinued.

2020-04-20

Cabot Group Properties (CGP)

Ozonator

Medical Device

Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance achieved; Material modified/removed/discontinued.

2020-04-20

Amazon.ca

Unisex Washable Reusable Mask

Medical Device

Incident regarding the direct-to-consumer advertising of unauthorized claims

Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.

2020-04-17

Amazon.ca

Unisex Washable Reusable Mask

Medical Device

Incident regarding the direct-to-consumer advertising of unauthorized claims

Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.

2020-04-17

Silverpur.ca

Collodial Silver Water

Natural Health Product

Complaint regarding the direct-to-consumer advertising of unauthorized claims

Compliance achieved; Material modified/removed/discontinued.

2020-04-16

Showcase

Clearagerm Hand Sanitizer

Natural Health Product

Complaint regarding advertising of misleading product information

Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.

2020-04-15

Little Warrior Nutrition

Various products

Natural Health Product

Complaint regarding the direct-to-consumer advertising of unauthorized claims

Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.

2020-04-15

United Sign in partnership with Symplicity Designs

Lexan Face Shield

Medical Device

Complaint regarding the direct-to-consumer advertising of unauthorized claims

Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.

2020-04-14

Amazon.ca

KN95 Masks

Medical Device

Incident regarding the direct-to-consumer advertising of unauthorized claims

Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.

2020-04-14

Organic Sulfer LTD

Organic Sulfur

Natural Health Product

Incident regarding the direct-to-consumer advertising of unauthorized claims

Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.

2020-04-09

Amazon.ca

Baoer 110V Uv Sterilizer Germicidal Light Sterilization Ultraviolet Lamp

Medical Device

Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance achieved; Material modified/removed/discontinued.

2020-04-09

Amazon.ca

Germicidal Ozone Sterilization Lamp Ultraviolet Rays Kill Bacterial Virus Disinfect Bacterial Lights

Medical Device

Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance achieved; Material modified/removed/discontinued.

2020-04-09

Amazon.ca

Germicidal Sterilization CFL Ozone Lamp Bulb Ultraviolet Light E27 Base

Medical Device

Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance achieved; Material modified/removed/discontinued.

2020-04-09

Amazon.ca

Portable Rechargeable Ultraviolet Ultraviolet Sterilizer LED Light Germicidal Lamp Kill Corona Virus Fungicide,White

Medical Device

Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance achieved; Material modified/removed/discontinued.

2020-04-09

Amazon.ca

Ultraviolet Sterilizer Light 38W 110V 220V Germicidal UVC Disinfection Lamp Kill Corona Virus Bactericidal Lights Sterilization

Medical Device

Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance achieved; Material modified/removed/discontinued.

2020-04-09

Amazon.ca

UV Bulb 1 Set Portable Handheld Sterilization Lamp Disinfection Stick Universal Uv Sterilizer for Disinfect Bacterial Kill Corona Virus

Medical Device

Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance achieved; Material modified/removed/discontinued.

2020-04-09

Amazon.ca

UV Bulb Germicidal Handheld UV Germicidal Lamp Disinfection Lamp Portable Sterilizer Kill Corona Virus Base for Disinfect 02 (Color Temperature : White)

Medical Device

Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance achieved; Material modified/removed/discontinued.

2020-04-09

Amazon.ca

YTGOOD 110V Uv Germicidal Light Ultraviolet Lamp for Disinfect Bacterial Kill Corona Virus American regulations 7W

Medical Device

Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance achieved; Material modified/removed/discontinued.

2020-04-09

Amazon.ca

YTGOOD 110V Uv Germicidal Light Ultraviolet Lamp for Disinfect Bacterial Kill Corona Virus American regulations 9W

Medical Device

Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance achieved; Material modified/removed/discontinued.

2020-04-09

Amazon.ca

UV Sterilization Lamp UVC Light with Ozone and, Anti Bacterial Rate 99% of The Integrated, 40W UV Germicidal Lamp for Home Air Purifier Cleaner Disinfection Bacteria, Microbes and Viruses

Medical Device

Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance achieved; Material modified/removed/discontinued.

2020-04-09

Amped Nutrition

Chemix Cortibloc

Natural Health Product

Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance achieved; Material modified/removed/discontinued.

2020-04-08

The Cleaner Home

Microban

OTC

Complaint regarding the direct-to-consumer advertising of unauthorized claims

Explanatory letter sent.

2020-04-07

Nano Silver Canada

Silver Biotics

Natural Health Product

Complaint regarding advertising of unauthorized claims

Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.

2020-04-07

Vitasave.ca

Sovereign Silver Bio-Active Silver Hydrosol

Purica Immune 7

Natural Health Product

Incident regarding the direct-to-consumer advertising of unauthorized claims

Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.

2020-04-07

Virox Technologies Inc.

Optim Disinfectants

OTC

Incident regarding the direct-to-consumer advertising of unauthorized claims

Explanatory letter sent.

2020-04-06

Vitasave.ca

LivOn Lipospheric Vitamin C

Natural Health Product

Incident regarding the direct-to-consumer advertising of unauthorized claims

Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.

2020-04-06

Vitasave.ca

New Roots N-acetyl cysteine

Natural Health Product

Incident regarding the direct-to-consumer advertising of unauthorized claims

Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued

2020-04-06

Global Wealth Trade Corporation / Fountain of Life

Fountain of Life Anti-Oxidant Drops

Natural Health Product

Complaint regarding the direct-to-consumer advertising of unauthorized claims

Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.

2020-04-03

Nworld Nlighten e-shop Canada

One Opti Juice

Natural Health Product

Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance achieved; Material modified/removed/discontinued

2020-04-03

Ibboo Care

Disposable Medical Masks

Medical Device

Incident regarding the direct-to-consumer advertising of unauthorized claims

Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.

2020-04-03

Kijiji.ca

Colloidal Silver / Thieves Oil

Natural Health Product

Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance achieved; Material modified/removed/discontinued

2020-04-03

Kijiji.ca (Wild Creek Naturals)

Organic Thieves Oil

Natural Health Product

Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance achieved; Material modified/removed/discontinued.

2020-04-03

Kijiji.ca

Colloidal Silver

Natural Health Product

Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance achieved; Material modified/removed/discontinued.

2020-04-03

Kijiji.ca

Turmeric Capsules

Natural Health Product

Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance achieved; Material modified/removed/discontinued.

2020-04-03

The PEMF Experience

Omnium Intelligent Lifestyle / Pulsed ElectroMagnetic Field (PEMF) therapy

Medical Device

Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance achieved; Material modified/removed/discontinued.

2020-04-03

Wild Creek Naturals

Marseilles Remedy

Thieves' Balm

MarseilleS Remedy Balm

Marseille'S Remedy

Natural Health Product

Complaint regarding the direct-to-consumer advertising of unauthorized claims

Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.

2020-04-03

Zoono Protect Canada

Z-71 Surface Sanitiser

OTC

Complaint regarding the direct-to-consumer advertising of unauthorized claims

Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.

2020-04-03

Zoono Protect Canada

GermFree34 Hand Sanitiser

OTC

Complaint regarding the direct-to-consumer advertising of unauthorized claims

Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.

2020-04-03

Vitamart.ca

Genestra D-Mulsion 1000, 30mL

Pure Encapsulations Zinc Capsules

AOR Vitamin C, 1000mg

Probiotic

OTC

Incident regarding the direct-to-consumer advertising of unauthorized claims

Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.

2020-04-03

All Clear Disinfecting

Zoono 24 Hour Hand Sanitize

OTC

Complaint regarding the direct-to-consumer advertising of unauthorized claims

Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.

2020-04-03

Amazon.ca

Aliment pour renforcer système immunitaire

Natural Health Product

Incident regarding the direct-to-consumer advertising of unauthorized claims

Compliance achieved; Material modified/removed/discontinued.

2020-04-03

Kijiji.ca

Ozone Generator

Medical Device

Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance achieved; Material modified/removed/discontinued.

2020-04-03

Kijiji.ca

Alkaline water machine

Medical Device

Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance achieved; Material modified/removed/discontinued.

2020-04-01

Dymon Storage

Dymon Hand Sanitizer Gel

Natural Health Product

Complaint regarding advertising of misleading product information

Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.

2020-03-31

Gem Wellness Solutions

Multi-Purpose Disinfectant

Non-prescription Drug

Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims

Compliance achieved; Material modified/removed/discontinued

2020-03-31 Amazon.ca UVC Germicidal Sterilization CFL Ozone Lamp Bulb Ultraviolet Light E27 Base for Disinfect Bacterial Kill Corona Virus Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-31 Kijiji.ca SHIFA-E- AJWA for Improving Immunity Natural Health Product Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-31 Kijiji.ca Anti viral silver ions antivirus Natural Health Product Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-31 Kijiji.ca Anti-Viral Blend / Essential Oil Products Natural Health Product Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-31 Kijiji.ca Lifebreath - Residential HEPA Air Cleaner Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-31 Amazon.ca Portable sprayer: Pressure Watering Can Watering Bottle Dispensing Alcohol Fine Mist Disinfectant Alcohol for Disinfection COVID-19 Virus Prevention,1pcs Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-31 SafeCare Canada 2019-nCoV IgG/IgM Rapid Detection Test Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-31 Kijiji.ca Moringa Supplement Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-31 Kijiji.ca Defender Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims No follow-up required as material had already been modified/ removed/ discontinued.
2020-03-31 Kijiji.ca Ozone Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims No follow-up required as material had already been modified/ removed/ discontinued.
2020-03-31 Kijiji.ca Vital Oxide Non-prescription Drug Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-31 Kijiji.ca Cleaningold Non-prescription Drug Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-31 Kijiji.ca Paint Shield Non-prescription Drug Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-23 Alive Health Centre Alive Oregano Oil Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-31 Hasslefree-lifestyle Anti-Coronavirus Face Mask - Includes Activated Carbon Filter Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-31 Exhalo Spa Exhalo Salt Natural Health Product Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-31 Amazon.ca E & M ELECTRIC & MAGIC 2.5W UV Disinfection Lamp Steriliser Light Ultraviolet Suitable in Bathroom Living Room Bedroom Hotel Flu Covid-19 Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-31 Ali Express Portable Mini Hand Sanitizer Gel Non-prescription Drug Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-31 Ali Express O’Liye Non-prescription Drug Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-31 Flumask.ca Flumask Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-31 Medical1products V871/SHL Elixir Natural Health Product Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-31 Pyramidion Emporium Silver Colloidal 500 mL Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-31 Ali Express Coronavirus Dustproof Mask Activated Carbon Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-31 Trend Picky Coronavirus N95 Mask Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-31 Bestdangstuff.com N95 Mask Coronavirus Respirator Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-31 Amazon.ca Anti-Dust And Anti-Fog Hat Anti Coronavirus Hat - by FSD-MJ Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-31 Alpha Science Laboratories Co-enzyme B Complex Phyto-Immun Vitamin D3 Echinacea Goldenseal and Echinacea Super Immune Plus Aloe Immun Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-31 Kijiji.ca IQ Air Health Pro HEPA Air Filter Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-31 Kijiji.ca Filtration System Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-31 Amazon.ca Ozone Lamp Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-31 Kijiji.ca Sauna Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-31 Kijiji.ca Whole home air-sanitizer, ULTRA-VIOLET (C-Spectrum) Swordfish Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-31 Amazon.ca Shindn UV Sterilizer Respirator Sterilization Jewelry Watch Toothbrushes Mobile Phone Sterilizer Covid-19 Sterilizatio Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-31 Amazon.ca Covid-19 (2019-nCov) Coronavirus Pneumonia Prevention Herbal Tea Natural Health Product Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-30 Izidental.com Personal Protective Glasses, PPE Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-30 Izidental.com Disposable Protective Suit  Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-30 Izidental.com Disposable Anticorrosion Nitrile Gloves Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-30 Izidental.com Digital Infrared Electronic Thermometer Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-30 Izidental.com Anti-Dust Coronavirus Protective Face Mask N95/KN95/FFP2 Breathable Isolation Masks For Adults Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-30 Izidental.com (10 PCS/Pack) 4ply Particulate Respirator Face Mask N95/KN95/FFP2 mask Anti Pollution Breathable Dust Dust Pollution Mask Unisex Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-30 Izidental.com 20 PCS Sterile Medical Mask Disposable Anti Coronavirus 3-Ply Anti Dust Face Mouth Earloop Face Mask Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-30 Izidental.com 50 PCS Medical Mask Disposable Anti Coronavirus 3-Ply Anti Dust Face Mouth Earloop Face Mas Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-30 Izidental.com BOSON Rapid 2019-nCoV IgG/IgM Combo Test Card Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-30 Deserving Health International Corp Deserving Health™ Natural Hand Sanitizer Refreshing Gel Non-prescription Drug Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-27 Vitasave.ca Host Defense My Community - Comprehensive Immune Support Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-27 Vitasave.ca Zinc-Copper Balance Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-27 Vitasave.ca N-Acetyl-Cysteine 500mg Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-27 Vitasave.ca CanPrev Vitamin A 15ml Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-27 Vitasave.ca CanPrev Vitamin D3 Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-27 Vitasave.ca Deep Immune Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-27 Vitasave.ca Lypo-Spheric Vitamin C 30 Packets Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-27 Amazon.ca UV Zone Sterilization Lamp Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-27 Domenic Stanghini Homeopathy Homeopathic remedies Natural Health Product Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-26 Amazon.ca Paper Hand Towels Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-26 Ankang Acupuncture Healing Centre Inc. Herbal Tea Natural Health Product Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-26 Amazon.ca Mask Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-26 Amazon.ca Lung Cleansing and Detoxifying Decoction - Qingfei Paidu Tang Natural Health Product Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-26 Amazon.ca Shindn UV Indoor Disinfection Lam Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-26 Amazon.ca Portable Bottle Sprayer, Mini Household Manual High Pressure Pneumatic Watering Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-26 Ebay.ca Dettol Spray Non-prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-25 Amazon.ca Laboratory Safety Glasses Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-25 Vivify Holistic Clinic Formulas 1 - 4 Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-25 Amazon.ca Super Blend of 8 Chaga Mushroom Liquid Mouth Spray Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-25 SRH Health Foods EstroSmart Bonus Size (150 Vegi Caps) Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-25 NutriChem Compounding Pharmacy & Retail Store Black Cumin SAP Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-25 Alive Health Centre – Morning Sun and Supplements Plus Med Marijuana Seed Oil – Cannabis Sativa Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-25 Sangter’s Health Centre Sangter’s curcumin Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-25 Two Farm Kids Natural Factors Fresh Kelp Extract Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-21 Hedley’s Health Hut Mykind Organics Vitamin C by Garden of Life LLC Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-20 National Nutrition Ltd. Antioxidant Network Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-16 Thymox Technology Laboratoire M2 Thymox Non-prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-12-30 Vesta Shop Punkin Butt Teething Oil Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request stop sale and advertising of unlicensed product; Website no longer accessible; No further follow-up required.
2019-12-30 Vesta Shop Punkin Butt Teething Oil Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request stop sale and advertising of unlicensed product; Website no longer accessible; No further follow-up required.
2019-12-17 Midtown Medical Centre Clinic

Botox Cosmetic

Botox

Latisse

Belkyra

Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox and Latisse Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-12-13 Xtreme Performance Nutrition XPN World

XPN Supplements

Pro Zinc Classic Series

XPN Pro Vitamin 2.0 Classic Series

XPN ISO Extreme Classic Series 1 Shot 30G

XPN MAG 4 Classic Series

Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-12-12 Medical Spa Club

Botox

Xeomin

Dysport

Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-12-11 TIJN Amazon TIJN Blue Light Blocking Glasses Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Explanatory letter sent. No follow-up required.
2019-12-06 JNY Cosmetics

Botox Cosmetic (Onabotulinum Toxin A)

Xeomin

Prescription Drug, Medical Device Complaint regarding the direct-to-consumer advertising of Botox and Xeomin Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-11-29 J & G's Bath Bombdiggities Cold Buster Bath Bomb Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-11-25 Amazon Canada Premier Research Labs Premier Green Caps Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-11-19 OriMed Pharma Luxa-D Prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-11-01 Welcome Back Center/ Dr. Richard Brownlee Stem Cell Therapy Biologics Complaint regarding the direct-to-consumer advertising of unauthorized products including claims for serious disease Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2019-11-01 TTMSPA & Markham Med Spa

Botox Cosmetic (Onabotulinum Toxin A)

Latisse

Juvederm

Juvederm Voluma

Juvederm Volbella

Juvederm Volift

Prescription Drug, Biologics Complaint regarding the direct-to-consumer advertising of Botox, Latisse, Juvederm, Juvederm Voluma, Juvederm Volbella, and Juvederm Volift Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-10-31 Bayer Asparin Non-prescription drug Complaint regarding advertising of misleading product information to healthcare professionals Explanatory letter sent. No follow-up required.
2019-10-30 Regenerative Medicine and Anti-Aging Institute Stem Cell treatment Biologics Complaint regarding the direct-to-consumer advertising of an unauthorized product Explanatory letter sent. No follow-up required.
2019-10-29 Joly-Anne Durand Beauté Esthétique Hyaluropen Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Explanatory letter sent. No follow-up required.
2019-10-25 Natural Products Consulting Corp. TA-65md Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed.
2019-10-25 Alive Health Centre TA-65md Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-10-22 Cur Laser and Skin

Botox Cosmetic (Onabotulinum Toxin A)

Juvederm

Prescription Drug, Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Explanatory letter sent. No follow-up required.
2019-10-22 The Vanity Lab

Botox Cosmetic (Onabotulinum Toxin A)

Juvederm

Prescription Drug, Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Explanatory letter sent. No follow-up required.
2019-10-22 D2LM Distribution Inc. Sleek Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.

2019-09-23

Pro-Gym Serge Moreau Inc.

RAD 140 (Sarmsfit)

Prescription Drug

Complaint regarding the advertising of an unauthorized product

Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.

2019-09-16

Amazon Canada

Vitamin B12 Sublingual Liquid

Natural Health Product

Complaint regarding the advertising of an unauthorized product

Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.

2019-09-13

Elevaterx Medical Aesthetics

Botox Cosmetic (Onabotulinum Toxin A)

Belkyra

Prescription Drug

Complaint regarding the direct-to-consumer advertising of Botox and Belkyra

Explanatory letter sent. No follow-up required.

2019-09-13

Medical Aesthetic Canada

Botox Cosmetic (Onabotulinum Toxin A)

Prescription Drug

Complaint regarding the direct-to-consumer advertising of Botox

Explanatory letter sent. No follow-up required.

2019-09-12

TMB Cosmetic Surgery

Multiple products

Natural Health Product

Complaint regarding advertising of misleading product information

Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.

2019-09-12

Amazon Canada

Moman vape aromatherapy inhaler

Natural Health Product

Complaint regarding the advertising of an unauthorized product

Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.

2019-09-10 Galderma Canada Inc. TactuPump Forte Prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-09-10 Galderma Canada Inc./ Nestlé Skin Health Dysport Aesthetic Prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.

2019-09-10

Galderma Canada Inc./ Nestlé Skin Health

Rosiver

Prescription Drug

Complaint regarding the direct-to-consumer advertising of unauthorized claims

No follow-up required as material had already been modified/ removed/ discontinued.

2019-09-06

SunForce Health & Organics Inc.

Multiple products

Prescription Drug

Complaint regarding the advertising of unauthorized products

Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.

2019-09-05

Amazon Canada

Prostagorx

Natural Health Product

Complaint regarding advertising of misleading product information

Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.

2019-09-04

Golden Monk Kratom

Kratom

Natural Health Product

Complaint regarding the advertising of an unauthorized product

Compliance letter sent to request stop sale and advertising of unlicensed product; Website no longer accessible; No further follow-up required.

2019-09-03 Sanofi Genzyme Aubagio (Teriflunomide) Prescription Drug Complaint regarding the direct-to-consumer advertising of Aubagio Explanatory letter sent. No follow-up required.

2019-09-03

Amazon Canada

H2Ocean Piercing Aftercare Spray

Natural Health Product

Complaint regarding the advertising of an unauthorized product

Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.

2019-08-28

Biosense Clinic

Multiple products

Natural Health Product

Complaint regarding the advertising of unauthorized products

Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.

2019-08-28

Amazon Canada

Goli Nutrition Apple Cider Vinegar Gummies

Prescription Drug

Complaint regarding the advertising of an unauthorized product

Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.

2019-08-27

Total Health

Sambrosa Sleep Juice

Non-prescription Drug

Complaint regarding the advertising of an unauthorized product

Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.

2019-08-21

Beauty & Body Toronto

Chorionic Gonadotropin for Injection, USP

Prescription Drug

Complaint regarding the advertising of unauthorized claim and direct-to-consumer advertising of hCG

Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.

2019-08-17 Elevaterx Medical Aesthetics

Botox Cosmetic (Onabotulinum Toxin A)

Belkyra

Xeomin

Dysport

Prescription Drug, Biologics Complaint regarding the direct-to-consumer advertising of Botox, Belkyra, Xeomin and Dysport Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.

2019-08-16

Concept Medical

Botox Cosmetic (Onabotulinum Toxin A)

Belkyra

Juvederm

Prescription Drug, Medical Device

Complaint regarding the direct-to-consumer advertising of Botox, Belkyra and Juvederm

Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.

2019-08-16

KetoWeightLoss.com

Multiple products

Natural Health Product

Complaint regarding the advertising of unauthorized products

Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.

2019-08-15

Amazon Canada

Diabetic Patch

Prescription Drug

Complaint regarding the advertising of an unauthorized product for serious disease

Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.

2019-08-15

The Old Goat Soap Factory

Old Goat Soap

Old Goat Lotion

Natural Health Product

Complaint regarding the advertising of unauthorized products

Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.

2019-08-14 The Vanity Lab

Botox Cosmetic (Onabotulinum Toxin A)

Juvederm

Restylane

Prescription Drug, Biologic,  Medical Device Complaint regarding the direct-to-consumer advertising of Botox, Juvederm and Restylane Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.

2019-08-15

The Body Soul & Spirit Expos

Miracle Mineral Supplement (MMS)

Non-prescription Drug

Complaint regarding the advertising of an unauthorized product

Compliance letter sent to request stop sale and advertising of unlicensed product; Website no longer accessible; No further follow-up required.

2019-08-15 Medical Aesthetic Canada Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-08-14 Project Skin MD

Botox Cosmetic (Onabotulinum Toxin A)

Belkyra

Dysport

Juvederm

Xeomin

Prescription Drug, Biologic, Medical Device Complaint regarding the direct-to-consumer advertising of Botox, Belkyra, Dysport, Juvederm and Xeomin Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-08-14 Carruthers & Humphrey Cosmetic Dermatology

Botox Cosmetic (Onabotulinum Toxin A)

Belkyra

Belotero

Dysport

Emervel

Juvederm

Restylane

Xeomin

Prescription Drug, Biologics, Medical Device Complaint regarding the direct-to-consumer advertising of Botox, Belkyra, Belotero, Dysport, Emervel, Juvederm, Restylane and Xeomin Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-08-14 Cur Laser and Skin

Botox Cosmetic (Onabotulinum Toxin A)

Dysport

Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox and Dysport Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-08-13 Ottawa MediSpa

Botox Cosmetic (Onabotulinum Toxin A)

Belkyra

Filler

Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox, Belkyra and Filler Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.

2019-08-11

Supplement Source.ca

Gamma Nutrition Hulk Juice

Natural Health Product

Complaint regarding the advertising of an unauthorized product

Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.

2019-08-06

Sigrid Naturals

Warrior Woman First Aid Salve

Natural Health Product

Complaint regarding the advertising of an unauthorized product

Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.

2019-08-06 Concept Medical

Botox Cosmetic (Onabotulinum Toxin A)

Latisse

Belkyra

Prescription Drug, Biologics Complaint regarding the direct-to-consumer advertising of Botox, Latisse and Belkyra No follow-up required as material had already been modified/ removed/ discontinued.

2019-07-26

Pure Feast

None specified

Natural Health Product

Complaint regarding the advertising of unauthorized products

Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.

2019-07-22

YekkyStore

Nutrovape

Natural Health Product

Complaint regarding the advertising of an unauthorized product

Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.

2019-07-17

Microbe Formulas

Various Products

Natural Health Product

Complaint regarding the direct-to-consumer advertising of unauthorized products

Explanatory Letter Sent.

2019-07-15

Montreal Healthy Girl

Multiple products

Natural Health Product

Complaint regarding the advertising of unauthorized products

Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.

2019-07-02

Country Connections Inc.

Gramma Carol's Restless & Aching Leg Lotion

Natural Health Product

Complaint regarding the advertising of an unauthorized product

Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.

2019-06-27 Not Specified Sildenafil Prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims Explanatory letter sent.
2019-06-20 Choice Probiotics Ltd. Probiotic Dish Soap

PIP Hand Soap

PIP Hand Gel
Natural Health Product Complaint regarding the advertising of unauthorized products Compliance letter sent to stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-06-13 Good Health Saunas Infrared Sauna Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Explanatory letter sent.
2019-06-13 Celebration Saunas Infrared Sauna Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Explanatory letter sent.
2019-06-13 Sunlighten Inc. Infrared Sauna Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Explanatory letter sent.
2019-06-13

Finnleo

Tyloheo Inc.

Infrared Sauna Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Explanatory letter sent.
2019-06-08 Obella Esthétique Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-06-06 Access Natural Healing Various Products Natural Health Product Complaint regarding the advertising of unauthorized products Compliance letter sent to request stop sale and advertising of unlicensed product; Website no longer accessible; No further follow-up required.
2019-06-06 Allergan Inc. Belkyra Prescription Drug Complaint regarding the direct-to-consumer advertising of Belkyra Explanatory letter sent.
2019-06-06 Clinique d’Élise Bernier Botox Cosmetic (Onabotulinum Toxin A)

Dysport
Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox and Dysport Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-06-04 Centre de Médecine Esthétique de Boucherville Botox Cosmetic (Onabotulinum Toxin A)

Juvederm

Radiasse
Prescription Drug, Medical Device Complaint regarding the direct-to-consumer advertising of Botox, Juvederm and Radiasse Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-06-04 Clinique Médicale Clément Paradis Botox Cosmetic (Onabotulinum Toxin A)

Juvederm
Prescription Drug, Medical Device Complaint regarding the direct-to-consumer advertising of Botox and Juvederm Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-06-03 Clinique de Chirurgie Esthétique Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-06-03 Clinique AntiAging Botox Cosmetic (Onabotulinum Toxin A)

Belkyra

Sculptra

Xeomin

Restylane
Prescription Drug, Medical Device, Biologic Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-06-03 Tosonimd Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-06-03 Estheticon Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-06-03 Dr. Mélanie Hould Botox Cosmetic (Onabotulinum Toxin A)

Juvederm

Softlift
Prescription Drug, Medical Device Complaint regarding the direct-to-consumer advertising of Botox, Juvederm and Softlift Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-06-03 Dermapure Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-06-03 Dr. Lalancette

Botox Cosmetic (Onabotulinum Toxin A)

Juvederm

Prescription Drug, Medical Device Complaint regarding the direct-to-consumer advertising of Botox and Juvederm Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-05-30 Dr. Alex Wakter Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Explanatory letter sent.
2019-05-29 Konsar Future Nutrition Not Specified Natural Health Product Complaint regarding the advertising of unauthorized claims Explanatory letter sent.
2019-05-29 Folium Labs Inc. Livli Natural Health Product Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2019-05-29 MHS Nourishing Waves Plus Natural Health Product Complaint regarding advertising of misleading product information Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-05-28 Vancouver Laser & Skin Care Clinic Latisse   Prescription Drug, Complaint regarding the direct-to-consumer advertising of Latisse Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-05-28 Fitglow Inc. Fitglow Beauty Cloud Comfort Cream Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-05-26 Worlds Best Cream

WBC Pain Terminator

Worlds Best Cream

Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims

Compliance letter sent to request correction of non-compliance;

Received satisfactory response from company;

Follow-up completed;

Material modified/removed/discontinued.

2019-05-23 Breast Milk Angel Placenta Encapsulation Biological Drug Complaint regarding the advertising of an unauthorized product Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-05-22 Prime Hemp Prime Sensitive-Mare Blend Veterinary Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2019-05-16 Canadian Tire Worm Away (Piperazine) Veterinary Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims No follow-up required as material had already been modified/ removed/ discontinued.
2019-05-07 Saltastic Cough Relief Herbal Tea

Sleep Well Herbal Tea

Stay Well Herbal Tea
Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-04-26 Scargone Various Products Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-04-25 Pfizer Canada Duavive Prescription Drug Complaint regarding the direct-to-consumer advertising of Duavive Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-04-25 Clinique Infinium Botox Cosemtic (Onabotulinum Toxin A)

Dysport

Xeomin

Belkyra

Juvederm
Biologic Drugs Complaint regarding the direct-to-consumer advertising of products with unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-04-24 LivOn Laboratories Inc. Various Products Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-04-23 The House of Healing Biopuncture Injection Therapy (MIC) Natural Health Product Complaint regarding the advertising of unauthorized product including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-04-17 Tease Tea Triple Teatox Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-04-17 Skinny Teatox Skinny Teatox Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-04-17 Showcase Tiny Tea Teatox Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-04-17 Purgo Morning Detox Tea

Evening Cleanse Tea

De-Stress Tea Regular
Natural Health Product Complaint regarding the advertising of unauthorized products Compliance letter sent to stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-04-17 Amazon Canada Tiny Tea Teatox
Her Tea
Anti-C Tea
Man Tea
Natural Health Product Complaint regarding the advertising of unauthorized products Compliance letter sent to stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-04-13 Rothesay Laser Clinic Latisse

Botox

Botox Cosmetic
Prescription Drugs Complaint regarding the direct-to-consumer advertising of Botox and Latisse Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-04-12 Yes Wellness Various Products Natural Health Product Complaint regarding the advertising of unauthorized products Compliance letter sent to stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-04-12 Finlandia Pharmacy Various Products Natural Health Product Complaint regarding the advertising of unauthorized products Compliance letter sent to stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-04-12 The Vitamin Shop Various Products Natural Health Product Complaint regarding the advertising of unauthorized products Compliance letter sent to stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-04-05 Lemon Balm Lane Various Products Natural Health Product Complaint regarding the advertising of unauthorized products Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-04-04 Amazon Canada Redsenol-1;

Redsenol-DAG
Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-04-03 Miss Dee Naturals Various Products Natural Health Product Complaint regarding the advertising of unauthorized products Compliance letter sent to stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-04-02 Camellia Pure Essential Oils Various Products Natural Health Product Complaint regarding the advertising of unauthorized products Compliance letter sent to stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-04-01 Oumere Bioluminelle Natural Health Product Complaint regarding the advertising of an unauthorized product Explanatory letter sent. No follow-up required.
2019-03-29 Fine Therapy IQ Massager Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-03-28 Abbvie Corporation Upadacitinib Prescription Drug Complaint regarding the advertising of an unauthorized product to health care professionals Compliance letter sent to stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-03-26 Port Moody Health Artesunate Prescription Drug Complaint regarding the direct-to-consumer advertising of an unauthorized product Compliance letter sent to stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-03-22 Bath Made Simple

Rose Clay and Charcoal Bar

Pure Rose Water

Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance letter sent to stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-03-19 LivLong Liposomal Lypospheric Magnesium Natural Health Product Complaint regarding the direct-to-consumer advertising of an unauthorized product Compliance letter sent to stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-03-15 Beautysense EltaMD UV Clear Broad Spectrum SPF 46 Non-Prescription Drug Complaint regarding advertising of misleading product information Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2019-03-14 Slimwell

Slimwell hCG Transdermal Medical Cream

Slimwell Custom Vitamins and Minerals

Prescription Drug, Natural Health Product Complaint regarding the advertising of unauthorized claim and direct-to-consumer advertising of hCG Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-03-13 Healthy Planet Canada Homeocoksinum Flu buster Natural Health Product - Homeopathic Complaint regarding the advertising of an unauthorized product Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2019-03-04 Sandoz Canada Incorporated Fulvestrant Injection Prescription Drug Complaint regarding the advertising of Fulvestrant to health care professionals Explanatory letter sent.
2019-03-01 Valentus Inc. Valentus Weight Loss Coffee Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2019-02-23 The Canadian Health & Family, H&F Continuing Education Inc. Jublia (Efinaconazole) Prescription Drug Complaint regarding the direct-to-consumer advertising of Jublia Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-02-23 Dr. Julia Carroll Jublia (Efinaconazole) Prescription Drug Complaint regarding the direct-to-consumer advertising of Jublia Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-02-20 Sani-Marc Inc. BioAssure Non-Prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2019-02-14 Homeocan Inc. Influenzinum Natural Health Product - Homeopathic Complaint regarding the direct-to-consumer advertising of products with unauthorized claims Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2019-02-13 PAC Health (Canada) Inc. Sambucol Anti-viral Flu Care Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance achieved, material discontinued, corrective message disseminated
2019-02-12 Radiant Health Saunas Radiant Health Saunas Elite Series Medical Device Complaint regarding the advertising of unauthorized product including claims for serious disease Compliance letter sent to request stop sale and advertising of unlicensed products and correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-02-12 Healing Connections Wellness Centre Relax Far Infrared Sauna Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-02-08 Beauty Saunas Far Infrared Sauna Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product including claims for serious disease Compliance letter sent to stop sale and advertising of unlicensed product; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-02-06

TTAC Publishing LLC / TruNorth Management LLC

Synergy Science Inc.

Synergy Sauna Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product including claims for serious disease Compliance letter sent to stop sale and advertising of unlicensed product; No further action will be taken by Health Canada at this time
2019-02-01 Puresource Natural Products Now Magnesium Topical Spray Natural Health Product Complaint regarding advertising of an unauthorized product Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-01-30

Love's In The Hair

SugarBearHair

Sugarbearhair Vitamins

Biotin

Folic Acid

Vitamin C

Vegetarian Gummies - 60 pieces

Natural Health Product Complaint regarding advertising of an unauthorized product Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-01-28 Cloud Vitamin Cream Silymarin Milk Thistle Natural Health Product Complaint regarding advertising of an unauthorized product Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-01-28 Bennett's Choice

Brain Evolve

Brain Thrive

Brain Beast

Brain Dream

Natural Health Product Complaint regarding the advertising of misleading product information and products with unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-01-21 SaunaRay Inc. SaunaRay, various sauna models Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products including claims for serious disease Compliance letter sent to request stop sale and advertising of unlicensed products; No further action will be taken by Health Canada at this time
2019-01-07 Innovus Pharmaceuticals, Inc. Apeaz Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2018-12-19 Innovus Pharmaceuticals Vesele Natural Health Product Complaint regarding the advertising of products with unauthorized claims Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2018-11-20 Organika Health Products Inc. Organika Chanca Piedra Natural Health Product Complaint regarding the advertising of products with unauthorized claims Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2018-11-15 Vancouver Island Ormus V.I.O. Buffalo Bill's Infused Skin Creams V.I.O. Ocean Mineral Cream V.I.O. Ocean Mineral Substrate V.I.O. Ocean Mineral Powder Natural Health Product Complaint regarding the advertising of products with unauthorized claims Compliance letter sent to request stop sale and advertising of unlicensed products; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-11-01 PolarAid Health Inc. PolarAid Natural Healing Energy Disc Medical Device Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-10-31 Galderma Canada INC. Rosiver Prescription Drug Incident regarding the direct-to-consumer advertising of Rosiver Explanatory letter sent.
2018-10-31 Galderma Canada INC. Tactpump Forte Prescriptiog Complaint regarding the advertising of products with unauthorized claims Explanatory letter sent.
2018-10-31 Valeant Canada Contrave Prescription Drug Complaint regarding the advertising of products with unauthorized claims Explanatory letter sent.
2018-10-31 Little Tree Hugger Soap Face Oil For Acne Prone Skin Geranium Essential Oil Tea Tree Essential Oil Natural Health Product Complaint regarding the advertising of products with unauthorized claims Compliance letter sent to request stop sale and advertising of unlicensed products; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-10-26 Innovus Pharmaceuticals Apeaz
ProstaGorx
Natural Health Products Complaint regarding the advertising of products with unauthorized claims Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2018-10-18 Bombacious Boutique Sleep Aide Headache Roll On Synergy Blend Anxiety Roll On Synergy Bottle Exisis Salve Natural Health Product Complaint regarding the advertising of unauthorized products Compliance letter sent to request stop sale and advertising of unlicensed products; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-10-16 Volta Health Products, Inc. Prescript Assist Soil Based Probiotic Prebiotic Complex Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request stop sale and advertising of unlicensed products; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-10-15 Medicinal Nightshades Various Products Natural Health Product Complaint regarding the advertising of unauthorized products including claims for serious disease Compliance letter sent to request stop sale and advertising of unlicensed products; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-10-03 Quebec Ministry of Health and Social Services (MHSS) Cevarix
Gardasil 9
Biologics Complaint regarding the advertising of products with unauthorized claims Explanatory letter sent.
2018-09-28 Royal Natural Holdings Corporation Apiario Silvestre Natural Health Product Complaint regarding the advertising of products with unauthorized claims Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2018-09-28 GlaxcoSmithKline INC. Trelegy Ellipta Prescription Drug Complaint regarding the advertising of products with unauthorized claims Explanatory letter sent.
2018-09-27 DermaSpark Products Inc. Fox Laser System Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance achieved, material discontinued, corrective message disseminated
2018-09-27 Nibo Distribution Electronic Smoking Products Natural Health Product Complaint regarding the advertising of unauthorized products including claims for serious disease Compliance letter sent to request stop sale and advertising of unlicensed products; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-09-27 Beckers Electronic Smoking Products Natural Health Product Complaint regarding the advertising of unauthorized products including claims for serious disease Compliance letter sent to request stop sale and advertising of unlicensed products; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-09-26 Truth Niagara Headache Roll On Synergy Blend Natural Health Product Complaint regarding the advertising of unauthorized products including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-09-18 New Nordic INC. Various Natural Health Products Complaint regarding the advertising of products with unauthorized claims Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2018-09-17 Innovus Pharmaceuticals Inc Urivax Natural Health Product Complaint regarding the advertising of products with unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company.
2018-09-15 The IV wellness boutique IV Therapy Natural Health Product Complaint regarding the advertising of unauthorized products with unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-09-15 New Nordic Inc. Equazen Natural Health Product Complaint regarding the advertising of products with unauthorized claims Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2018-09-11 Cari-Lee's Recipes for Alchemy 'Mend Me' Soothing Rub Natural Health Product Complaint regarding the advertising of unauthorized products including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-09-05 Infogenetica Solutions Ltd. NeuroActiv Oil Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-08-31 The Natural Healing Shoppe Calm Like Balm Natural Health Product Complaint regarding the advertising of unauthorized products including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-08-27 Henry Schein Canada Inc. Various Products Natural Health Product Complaint regarding advertising of unauthorized products and products with unauthorized claims Compliance letter sent to request stop sale and advertising of unlicensed product and correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-08-23 Merck Gardasil 9 Biologic Complaint regarding the advertising of products with unauthorized claims Explanatory letter sent.
2018-08-22 Arthritis & Injury Care Multiprofen CC Prescription Drug Complaint regarding direct-to-consumer advertising of an unauthorized product Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-08-27 Naturelle Alpha Biomedical hospital beds Medical Device Complaint regarding advertising of misleading product information Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-08-13 All Natural Nutritional Products (ANNP) INC. Allnatural Clear Head, Silymarin Natural Health Product Complaint regarding the advertising of products with unauthorized claims Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time
2018-08-10 Purdue Pharma BuTrans Controlled Drug Complaint regarding the direct-to-consumer advertising of a controlled drug Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-08-10 Indivior UK LTD Suboxone Controlled Drug Complaint regarding the direct-to-consumer advertising of a controlled drug Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-08-09 Invasix Ltd. Plus90 Medical Device Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-08-08 Innovus Pharmaceuticals INC. ProstaGorx Natural Health Product Complaint regarding the advertising of products with unauthorized claims Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2018-08-07 Purple Lotus Hang Over Capsules Natural Health Product Complaint regarding the advertising of products with unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-08-02 Naka Herbs and Vitamins Naka Vital Greens Natural Health Product Complaint regarding the advertising of products with unauthorized claims Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2018-07-30 Bayer INC, Johnson & Johnson INC Aleve, Tylenol OTC Complaint regarding the advertising of products with unauthorized claims Explanatory letter sent.
2018-07-30 Rogers Communications Inc. ArthriVarx Natural Health Product Complaint regarding the advertising of unauthorized products including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-07-23 Albany Laser Clinic Botox Cosmetic (Onabotulinum Toxin A) Biologic Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time
2018-07-10 Royal Natural Products Co. Apiario Silvestre Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-07-10 Relief Wellness Ltd. H Formula Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-07-09 Happy Herbal Store Various Products Natural Health Product Complaint regarding the advertising of unauthorized products including claims for serious disease Compliance letter sent to request stop sale and advertising of unlicensed products; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-07-04 Free Spirit Botanicals Sun Dawg Organic Sunscreen Lotion SPF 15 Natural Health Product Complaint regarding the advertising of products with unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-07-04 Miiko Miiko Safe Summer Skin Cream 14% (SPF 14) Natural Health Product Complaint regarding the advertising of products with unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-07-04 Tina Davies Professionals Microblading Aftercare Gel Natural Health Product Complaint regarding the advertising of unauthorized products Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-06-14 MedMira Laboratories Inc. Reveal Rapid HIV Antibody Test (Laboratory Use Only) Medical Device Complaint regarding advertising of misleading product information Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-06-13 Innovus Pharmaceuticals INC Vesele Natural Health Product Complaint regarding the advertising of products with unauthorized claims Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time
2018-06-05 Excellence Medical Skin Care Clinic Latisse Biologic Complaint regarding the direct-to-consumer advertising of Latisse Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time
2018-05-29 Pfizer Canada Inc Viagra Prescription Drug Complaint regarding the direct-to-consumer advertising of Viagra Explanatory letter sent.
2018-05-23 Pfizer Canada Inc Viagra Prescription Drug Complaint regarding the direct-to-consumer advertising of Viagra Explanatory letter sent.
2018-05-14 Cure Santé Minceur (Productions Elite) Biléfoi

Diuré

Laxa
Natural Health Product Complaint regarding the advertising of unauthorized products Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-05-03 Provita Nutrition Various Products Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-04-11 SBM Ayur Canada Inc. Enegex

Muskol
Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-03-21 Dr. Sunderland Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time
2018-03-20 Merck Canada Inc. Gardasil Biologic Publicity focuses on grim outcome of not getting the vaccine as opposed to the risks and benefits of the vaccine Explanatory letter sent.
2018-03-19 Hisamitsu Pharamceutical Co., Inc. Salonpas Pain Relief Patch NHP Complaint regarding advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time
2018-03-13 Lymph-Active Lymph-Active Roll on Underarms Natural Health Product Complaint regarding the advertising of unauthorized products Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-03-10 Kornelias Raw Beauty

Chill Pill Roller Ball

Pillow Talk Roller Ball

Natural Health Product Complaint regarding the advertising of unauthorized products including claims for serious disease Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-03-08 Bob's Formulas Inc. Super Maqui Plus NHP Complaint regarding the advertising of unauthorized claims for serious disease Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time
2018-03-08 Renew Life Canada Ultimate Flora Colon Care 80 Billion NHP Complaint regarding the advertising of products with unauthorized claims including claims for serious disease Explanatory letter sent
2018-03-05 SunForce Health & Organics Inc. True Colloidal Silver Natural Health Product Complaint regarding the advertising of unauthorized products Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-03-02 GlaxoSmith Kline Inc. Twinrix Biologic Complaint regarding the direct-to-consumer advertising of Twinrix Explanatory letter sent.
2018-03-02 WN Pharmaceuticals Ltd. Fibre 4 Natural Health Product Complaint regarding the advertising of unauthorized products Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-02-26 Les produits de santé Delano (2014) Ltée

Quinton Isotonic

Quinton Hypertonic

Natural Health Product Complaint regarding the advertising of unauthorized products including claims for serious disease Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-02-15 Merck Canada Inc Zostavax II Biologic Complaint regarding advertising of unauthorized claims Explanatory letter sent
2018-02-09 Manris Natural Health Products Inc.

Cannarelief Am

Cannarelief Nv

Natural Health Product Complaint regarding the advertising of products with unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued
2018-02-08 Plexus Worldwide Inc. - Independent Distributor Slim Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at 2this time.
2018-01-29 Hemingway Medi Spa Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time
2018-01-29 Monat Canada Various Products Natural Health Product Complaint regarding the advertising of unauthorized products Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-01-26 Albany Laser Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2018-01-21 HealthyPlanets Online Store Organika Aerobic Oxygenator Natural Health Product Complaint regarding the advertising of unauthorized products Compliance letter sent to stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-01-18 N/A - General complaint about "Patient Care Cards" Various products Prescription Drug Complaint regarding direct-to-consumer advertising of various prescription drugs Explanatory letter sent.
2018-01-11 growthhormonecanada.com GenF20 Plus Tablet GenF 20 Plus Liquid Natural Health Product Complaint regarding the advertising of unauthorized products and products with unauthorized claims including claims for serious disease Compliance letter sent to stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-01-04 SURO None Specified Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-12-28 Dr. Kohli's Herbal Products Various Products Natural Health Product Complaint regarding the advertising of unauthorized products including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-12-27 Biosense Clinic Biosense Clinical Numbing Cream Prescription Drug Complaint regarding the advertising of unauthorized products Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-12-27 Organika Health Products Inc. Organika Bee Propolis Liquid Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-12-13 Amazon.ca Fluo Strips - Fluorescein sodium ophthalmic strips Non-prescription Drug Complaint regarding the advertising of unauthorized products Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-11-30 Nature's N Homeopathy Various products Natural Health Product Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2017-11-27 Pfizer Canada Advil Cold & Sinus OTC Complaint regarding the advertising of adverse reactions Explanatory letter sent. Follow-up completed. Compliance verification ongoing; Health Canada is assessing the issue.
2017-11-27 NeuroReset Inc. Various Neuro Connect products Medical Device Complaint regarding the advertising of unauthorized products Compliance letter sent to request stop sale and advertising of unlicensed product; Ongoing follow-up to confirm the stop sale and non-compliant materials are modified/removed/discontinued.
2017-12-11 N/A- General complaint Ibuprofen OTC Complaint regarding the advertising of adverse reactions Explanatory letter sent. Follow-up completed
2017-11-25 NeuroReset Inc. Neuro Connect Balance Spray Natural Health Product Complaint regarding the advertising of unauthorized products Compliance letter sent to stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-11-24 Renovo Skin & Body Care Clinic Xeomin (Incobotulinumtoxin A) &
Botox Cosmetic (Onabotulinum Toxin A)
Prescription Drug & Biologic Complaint regarding the direct-to-consumer advertising of Xeomin Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2017-11-23 Groot Dermasurgery Botox Cosmetic (Onabotulinum Toxin A) & Latisse Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox & Latisse Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2017-11-21 External Affairs Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2017-11-17 Glo Skin Med Spa Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2017-11-17 Ethemba Health Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2017-11-17 Youthful Image Clinic Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2017-11-16 Laser Body M.D. Diva Laser Hand Piece Medical Device Complaint regarding the direct-to-consumer advertising of the Diva Laser Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2017-11-16 BTNX Inc. RAPID RESPONSE 1-STEP DOA TEST Medical Device Complaint regarding advertising of misleading product information Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued
2017-11-16 Rao Dermatology Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2017-11-10 Coastline Products, LLC Noxitril Natural Health Product Complaint regarding the advertising of unauthorized claims Complaint was regarding an American website therefore Canadian advertising provisions don't apply. No further action will be taken by Health Canada at this time.
2017-11-09 ABBOTT DIABETES CARE LTD. FREESTYLE LIBRE PRO FLASH GLUCOSE MONITORING SYSTEM, FREESTYLE LIBRE FLASH GLUCOSE MONITORING SYSTEM Medical Device Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; No further follow-up required.
2017-11-07 Amgen Canada Neupogen Biologic Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed. Corrective message disseminated. No further action required.
2017-11-07 The Dope Soap Co THC Infused Pain Balm Natural Health Product Complaint regarding the advertising of unauthorized products Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-11-03 Insight Enterprises Inc. Joint Aid Plus Natural Health Product Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; No further follow-up required.
2017-11-03 KW Import & Wholesale Black Mamba 2 Prescription Drug Complaint regarding the advertising of unauthorized products Compliance letter sent to stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-11-02 Clear Health Inn doTerra Essential Oils Natural Health Product Complaint regarding the advertising of unauthorized products including claims for serious disease Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-11-01 GlaxoSmithKline Inc. Shingrix Biologic Complaint regarding the advertising of unauthorized claims Compliance achieved following preclearance activity. Received satisfactory response from company.
2017-11-01 Merck Canada Inc. Zostavax Biologic Complaint regarding the advertising of unauthorized claims Compliance achieved following preclearance activity. Received satisfactory response from company.
2017-11-01 Nature's Clinic Inc. Nature's Clinic 5-HTP

Nature's Clinic Co-Enzyme Q10

Nature's Clinic Digestive Enzyme

Nature's Clinic Kidney Support

Nature's Clinic Nattokinase Plus

Nature's Clinic Paragona

Nature's Clinic Probiotic

Nature's Clinic Tromos
Natural Health Product Complaint regarding the advertising of unauthorized products including claims for serious disease Compliance letter sent to stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-10-11 Happy Healthy Consultant (aka iGalen Healing Inc.) Emulin Plus C

Emulin Plus M

Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-10-06 Nutritional Fundamentals for Health Maitake SAP Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-10-05 Amazon Canada (Amazon.ca) Herbolab Tongkat Ali Natural Health Product Complaint regarding the advertising of unauthorized products Compliance letter sent to stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-10-05 NuvoCare Health Sciences Forskolin Nx Natural Health Product Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-10-04 The Coliseum MediClinic B12 + MIC "Fat burning" Injections (Human Chorionic Gonadotropin (HCG)) Prescription Drug Complaint regarding the advertising of unauthorized products including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-10-03 Duchesnay Inc. Diclectin Prescription Drug Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed. Corrective message disseminated on Society of Obstetricians and Gynaecologists of Canada's Website. No further action required.
2017-09-20 Province Apothecary Healing Balm

Hydrating Rescue Balm
Natural Health Product Complaint regarding the advertising of unauthorized products Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-09-18 Bloor Village Cosmetic Medicine Botox Cosmetic (Onabotulinum Toxin A) and Latisse Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox and Latisse Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2017-09-15 Amgen Neupogen Prescription Drug Complaint regarding the direct-to-consumer advertising of Neupogen Compliance achieved, material discontinued, corrective message disseminated
2017-09-15 Amgen Neupogen Prescription Drug Complaint regarding the direct-to-consumer advertising of Neupogen Compliance achieved, material discontinued, corrective message disseminated
2017-09-15 Amgen Neupogen Prescription Drug Complaint regarding the direct-to-consumer advertising of Neupogen Compliance achieved, material discontinued, corrective message disseminated
2017-09-15 Sante Medical Belkyra Prescription Drug Complaint regarding the direct to consumer advertising of Belkyra Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-09-08 Cloud Vitamin Cream Inc. Cloud Vitamin B3 (Niacinamide) Cream Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-08-24 Natural Factors Nutritional Products Limited Wellbetx®Complete Diabetic Multivitamin & Mineral Formula Natural Health Product Complaint regarding the advertising of unauthorized claims for serious diseases Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-08-24 SHORE Centre Mifegymiso Prescription Drug Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-08-16 Citropharma Inc None Specified None Specified Complaint regarding the advertising of the Health Canada logo and endorsement by Health Canada Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2017-08-14 BUYMMS1.com Master Mineral Solution (MMS) Non-prescription drug Complaint regarding the advertising of an unauthorized product for serious disease Compliance letter sent to request stop sale and advertising of unlicensed product; Website no longer accessible; No further follow-up required.
2017-08-02 Naturally Bare Body Care Various Products Natural Health Product Complaint regarding the advertising of unauthorized products Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-08-02 Atomes F.D. Inc. Bioxy H Non-prescription Drug - Disinfectant Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-08-01 Valentus Inc Various Products Natural Health Product Complaint regarding the advertising of unauthorized claims and unauthorized products Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed.
2017-08-01 Aviva Natural Health Solutions Cannabis Sativa Seed Oil Natural Health Product Complaint regarding the advertising of unauthorized claims for serious diseases Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-08-01 REFRESH / Purple Lotus Hang Over / Nirvana Natural Health Product Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-07-25 Global Transport Solutions Servator H

Servator UW
Biologic Drug Complaint regarding the advertising of the Health Canada logo and misleading product information Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-07-25 Allergan Inc. Fetzima Prescription Drug Complaint regarding the advertisement of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued
2017-07-18 Preferred Nutrition Inc Bodysense Tea; Bodysense Infusion; Bodysense Slimming Tea; Womensense Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-07-16 Bioforce Canada Inc. Aromaforce Tea Tree Essential Oil Natural Health Product Complaint regarding the advertising of therapeutic claims in a cosmetic-like product Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-07-10 BioVea Biovea Progesterone Cream

Eurovital DHEA Cream
Prescription Drug, Controlled Drug Complaint regarding the advertising of unauthorized products Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2017-06-26 Les distributions Safia Inc. Bioxy H Non-prescription Drug - Disinfectant Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-06-20 GE Healthcare Canada, Inc. DaTscan Radiopharmaceutical Drug Complaint regarding the advertising of an unauthorized product including claims for serious disease Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2017-06-16 New Nordic Inc. Ear Tone Natural Health Product Complaint regarding the direct-to-consumer advertising of Ear Tone Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Materials modified/removed/discontinued.
2017-06-12 Fruitomed Inc Immunia Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-06-11 SURO Concentré de Sureau biologique 3:1; Suro Concentrated Elderberry; Concentrated Elderberry; Suro+

Elderberry+; Suro Elderberry Capsule; Suro Cold And Flu Elderberry Capsule; Suro Organic Elderberry Capsule
Natural Health Product Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-06-07 Dr. Meso Various Products Natural Health Product Complaint regarding the advertising of unauthorized products Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2017-06-06 DM Contact Management Ltd. Genf20 Plus Natural Health Product Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-06-04 Slimwell Slimwell 20% Forskolin

Slimwell 98% garcinia hca extract
Natural Health Product Complaint regarding the advertising of unauthorized products Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-06-02 iGalen USA, LLC Emulin Plus C

Emulin Plus M
Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-05-31 Les Supplements Mastermind Inc. Apex Gpa Natural Health Product Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-05-04 Hollywood Formule Minceur S.P.G. Avec Caféine; S.P.G.

P.S.R. Lactose free, Carbohydrate Free and Fat Free; Psr Isolate

Omega 3; Hollywood Formule Minceur Omega 3

Collagène; Hollywood Formule Minceur Collagène

Detox Vegetal Supplement

S.H For Men
Natural Health Product Complaint regarding the advertising of unauthorized products and products with unauthorized claims including claims for serious disease Compliance letter sent to request stop sale of unlicenced product and correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-05-04 The Western Producer Stem Cell Therapy Biologic Drug Complaint regarding the advertising of an unauthorized product including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-04-30 CJ's Tagalongs CJ's Healing Salve

CJ's Soothing Salve
Natural Health Product Complaint regarding the advertising of unauthorized products Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2017-04-26 JAMP Pharma Corporation JAMP-Olmesartan Prescription Drugs Complaint regarding the advertising of JAMP-Olmesartan Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Material modified/removed/discontinued.
2017-04-26 Royal Natural Holdings Corporation Apiario Silvestre Propolis Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-04-26 Javanan Toronto Magazine Ltd. Gold Fly Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-04-26 Zorah Biocosmétiques Inc.

Nyxe

Structure

Lya

Rozo

Natural Health Product Complaint regarding the advertising of therapeutic claims in cosmetic-like products Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-04-21 It Works Marketing, Inc. Greens on the Go; Greens Jar; Greens; It Works Greens Natural Health Product Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2017-04-21 Life Brand Life Glycerin Suppositories OTC Complaint regarding the advertising of Life Glycerin Suppositories Explanatory letter sent. No follow-up required.
2017-04-17 Northern Media Inc. Fat Magnet (Lipo 360) Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-04-11 Orange TKO Industries International Inc. Orange TKO Multi-Purpose Cleaner Natural Health Product Complaint regarding the advertising of an unauthorized product for serious disease Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-04-05 doTERRA Manufacturing, LLC. - Independent Distributor Various Products Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request stop sale and advertising of unlicensed product; No follow-up required as material had already been modified/ removed/ discontinued.
2017-03-24 Homeopathie Quebec Colistin Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-03-24 Avril Supermarché Santé Colistin Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-03-23 Dalewood Health (Winnipeg), Dr. Chubaty Jefferson Medical Clinic Human Chorionic Gonadotropin (hCG) Presciption Drug Complaint regarding the direct-to-consumer advertising of hCG Response sent. Follow-up assessment of the Web sites will be undertaken.
2017-03-22 Sante Medical Botox Cosmetic (Onabotulinum Toxin A) and Latisse Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox and Latisse Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2017-03-17 Bloor Village Cosmetic Medicine Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2017-03-17 Vancouver Laser Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2017-03-14 Vapz Electronic Smoking Products with nicotine Prescription Drug Complaint regarding the direct-to-consumer advertising of an unauthorized product Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2017-03-13 Northern Media Inc. Lipo-G30 Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-03-11 Bellair Laser Clinic Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2017-03-11 Skin Vitality Medical Clinics Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2017-03-11 SpaMedica Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2017-03-11 Baywood Clinic Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time
2017-03-11 FACE Cosmetic Surgery Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2017-03-11 Toronto Dematology Centre Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2017-03-11 Dr. Cory Torgerson Facial Cosmetic Surgery Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2017-03-09 White Rock Naturopathic Clinic Human Chorionic Gonadotropin (hCG) Prescription Drug Complaint regarding the advertising of unauthorized claim and direct-to-consumer advertising of hCG Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-03-04 Britannia Dermedics Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2017-03-04 ReNue Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2017-03-04 Laser Rejuvination Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2017-03-02 The Coliseum MediClinic Human Chorionic Gonadotropin (hCG) Prescription Drug Complaint regarding the direct-to consumer advertising of hCG Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-02-24 Inopro Inc. Stérilin

Stérilin Sans Alcool
Natural Health Product Complaint regarding the advertising of an unauthorized product and product with unauthorized claim Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-02-21 Regenerex Health Corporation Astavantage Tm Regenurex Regenurex Astaxanthin Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-02-14 Happy Paradise Adult None Specified None Specified Complaint regarding the advertising of the Health Canada logo and endorsement by Health Canada. Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-02-04 Merck Canada Brenzys Biologic Complaint regarding an article focussing on Brenzys No follow-up required as material had already been modified/ removed/ discontinued.
2017-02-02 Quantum Healing Institute Egyptian Magic Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-01-31 Prestige Cosmetics Surgery Botox Cosmetic (Onabotulinum Toxin A) and Latisse Prescription Drugs Complaint regarding the direct-to-consumer advertising of Botox and Latisse Compliance letter sent to request correction of non-compliance; Follow-up completed; Material modified/removed/discontinued.
2017-01-23 Broadcast Communications Inc. Noxitril Natural Health Product Complaint regarding the advertising of unauthorized claim Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2017-01-21 Yuva Health Beauty Vitality - Calgary, Alberta Human Chorionic Gonadotropin (hCG) Presciption Drug Complaint regarding the direct-to-consumer advertising of hCG Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-01-21 Eveline Charles Salons, Spas, Beauty MD - Calgary, Alberta & Edmonton, Alberta Human Chorionic Gonadotropin (hCG) & Botox Presciption Drug Complaint regarding the direct-to-consumer advertising of hCG and Botox Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-01-21 Oasis Skin Institute - Calgary, Alberta Human Chorionic Gonadotropin (hCG) & Botox Presciption Drug Complaint regarding the direct-to-consumer advertising of hCG and Botox Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-01-21 Age Management Institute - Calgary, Alberta and Canmore, Alberta Human Chorionic Gonadotropin (hCG) and Botox Presciption Drug Complaint regarding the direct-to-consumer advertising of hCG and Botox Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-01-21 Calgary Weight Loss - Calgary, Alberta Human Chorionic Gonadotropin (hCG) Presciption Drug Complaint regarding the direct-to-consumer advertising of hCG Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-01-21 Medi Spa, Calgary, Alberta Human Chorionic Gonadotropin (hCG) & Latisse Presciption Drug Complaint regarding the direct-to-consumer advertising of hCG and Latisse Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-01-21 Eternal Health & Wellness - Calgary, Alberta Human Chorionic Gonadotropin (hCG) and Botox Presciption Drug Complaint regarding the direct-to-consumer advertising of hCG and Botox Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-01-21 Westside Laser & Light Springborough Professional Centre, Calgary, Alberta Human Chorionic Gonadotropin (hCG) and Botox Presciption Drug Complaint regarding the direct-to-consumer advertising of hCG and Botox Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-01-21 Summerwood Medical Centre - Sherwood Park, Alberta Human Chorionic Gonadotropin (hCG) Presciption Drug Complaint regarding the direct-to-consumer advertising of hCG Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-01-21 White Rock Naturopathic Clinic - South Surrey, British Columbia Human Chorionic Gonadotropin (hCG) and Intravenous Vitamin C therapy Presciption Drug Complaint regarding the direct-to-consumer advertising of hCG and Intravenous Vitamin C therapy Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-01-21 Balance Medical Center - Vancouver, British Columbia Human Chorionic Gonadotropin (hCG) Presciption Drug Complaint regarding the direct-to-consumer advertising of hCG Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-01-21 EnerChanges Health Clinic - Vancouver, British Columbia Human Chorionic Gonadotropin (hCG) Presciption Drug Complaint regarding the direct-to-consumer advertising of hCG Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-01-21 Bloom Family Wellness Centre - Vancouver, British Columbia Human Chorionic Gonadotropin (hCG) Presciption Drug Complaint regarding the direct-to-consumer advertising of hCG Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-01-21 Mediworks Health & Weight Loss Center - Surrey, British Columbia Human Chorionic Gonadotropin (hCG) Presciption Drug Complaint regarding the direct-to-consumer advertising of hCG Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-01-21 Dr Ara Elmajian & Associates - Vancouver, British Columbia Human Chorionic Gonadotropin (hCG) Presciption Drug Complaint regarding the direct-to-consumer advertising of hCG Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-01-21 Canada HCG Doctors Directory - Alberta, British Columbia, Ontario, Manitoba, New Brunswick and more. Human Chorionic Gonadotropin (hCG) Presciption Drug Complaint regarding the direct-to-consumer advertising of hCG Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-01-21 Dr Rootes' Rapid Weight Loss Program The IV Wellness Boutique - Vancouver, British Columbia Human Chorionic Gonadotropin (hCG) Presciption Drug Complaint regarding the direct-to-consumer advertising of hCG Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-01-16 Funksh Inc. Funksh 360 Medical Device Complaint regarding advertising of misleading product information Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-01-12 Québécor Média Inc. Lipo-G30 Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-01-12 Quantum Healing Institute - Hamilton, ON Human Chorionic Gonadotropin (hCG) Presciption Drug Complaint regarding the direct-to-consumer advertising of hCG Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-01-12 Total Lifestyle Solution - Windsor, ON Human Chorionic Gonadotropin (hCG) Presciption Drug Complaint regarding the direct-to-consumer advertising of hCG Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-01-12 Vitality MD - Toronto, ON Human Chorionic Gonadotropin (hCG) and Botox Presciption Drug Complaint regarding the direct-to-consumer advertising of hCG and Botox Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-01-12 Pinewood Natural Health Centre - Toronto, ON Botox Presciption Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-01-12 Cloud Care Clinics - Toronto, ON Human Chorionic Gonadotropin (hCG) Presciption Drug Complaint regarding the direct-to-consumer advertising of hCG Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-01-12 Med-Aesthetics Medical Spa - Sarnia, ON Human Chorionic Gonadotropin (hCG), Botox and Latisse Presciption Drug Complaint regarding the direct-to-consumer advertising of hCG, Botox and Latisse Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-01-11 Plexus Worldwide Inc. Biocleanse Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-01-09 Québécor Média Inc. Lipo-G30 Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-01-04 92.1 CITI FM Noxitril Natural Health Product Complaint regarding the advertising of unauthorized claim Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-01-03 Milner Wendie, Massage Ortho-Bionomy Therapist Sun Spot Natural Health Product Complaint regarding the advertising of an unauthorized product for serious disease Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2017-01-03 Groupon US Thin Tea 14 Day Detox Blend

Thin Tea 14 Day Fat Burn Blend
Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-01-03 JUS 4 U/Jus4U Various Products Natural Health Product Complaint regarding the advertising of unauthorized products including claims for serious disease Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-12-22 Cliniderm Cliniderm Rosacal 30 Natural Health Product Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2016-12-22 Bell Lifestyle Products Inc. Lyme Immune Defence Natural Health Product Complaint regarding the advertising of an unauthorized product with serious health claims Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-12-14 Mirza Alladina Medical Ltd Ossential Peep Prep Ossential Stimulator Peel ZO Controlled Depth Peel ZO-3-Step Peel Prescription and Non-prescription Drugs Complaint regarding the advertising of therapeutic claims in cosmetic-like products. Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-12-09 Marks Pharmacy Joy Gel Natural Health Product Complaint regarding the advertising of an unauthorized product for serious disease Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-12-01 Centre for Incurable Diseases Various Products Natural Health Product Complaint regarding the advertising of unauthorized products for serious diseases Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2016-11-28 SCM Products Inc. Ossential Peep Prep Ossential Stimulator Peel ZO Controlled Depth Peel ZO-3-Step Peel Prescription and Non-prescription Drugs Complaint regarding the advertising of therapeutic claims in cosmetic-like products. Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-11-25 Campitelli3 Inc. The Morning After; Plan C Natural Health Product Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2016-11-24 RGR Canada Inc BotaniVape E-Liquid

Control-Max
Natural Health Product, Prescription Drug Complaint regarding the advertising of unauthorized products including claims for serious disease Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2016-11-22 Essiac Canada International Essiac From Rene M Caisse Rn, Liquide

Essiac From Rene M Caisse Rn, Tisane

Essiac From Rene M Caisse Rn, Capsule
Natural Health Product Complaint regarding the advertising of unauthorized claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-11-14 Campitelli3 Inc. The Morning After; Plan C Natural Health Product Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2016-11-11 Exzell Pharma Glutagest Natural Health Product Complaint regarding the advertising of unauthorized claim Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2016-11-07 Natural Land Products Ltd. Reishi Immune Natural Health Product Complaint regarding the advertising of an unauthorized product for serious disease Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2016-10-31 All Natural Nutritional Products (ANNP) Inc. Allnatural Clear Head, Silymarin; Allnatural Liver Health, Milk Thistle Natural Health Product Complaint regarding the advertising of unauthorized claim Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2016-10-31 The Himalaya Drug Company PartySmart Natural Health Product Complaint regarding the advertising of unauthorized claim Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2016-10-31 Jaybash Nutrition Party Knight Natural Health Product Complaint regarding the advertising of unauthorized claim Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2016-10-27 EZ Lifestyle Inc Over-Ez
Over-Ez
Natural Health Product Complaint regarding the advertising of unauthorized claim Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2016-10-27 Stogryn Sales Ltd. Various Products Prescription Drug, Non-prescription Drug, Natural Health Product Complaint regarding the advertising of unauthorized products and therapeutic claims in cosmetic-like products Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-10-22 Health Research Labs BioStem Natural Health Product Complaint regarding the advertising of an unauthorized product including claims for serious diseases Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2016-10-22 Love North Wound Healing Salve Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2016-10-22 Love North Smoky Bear Vapour Rub Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2016-10-21 Seller on Craigslist.ca - Classified Advertisement Website Copaiba oil

Andiroba oil
Natural Health Product Complaint regarding the advertising of unauthorized products for serious diseases Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2016-10-11 Toronto Plastic Surgery Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2016-10-11 Power Plastic Surgery Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2016-09-20 Merck Canada Brenzys Pharmaceutical Drug Complaint regarding a press release about Brenzys No follow-up required as material had already been modified/ removed/ discontinued.
2016-09-20 Magnum Nutraceuticals Inc. G-Spring Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-09-19 Boehringer Ingelhein Pradaxa Prescription Drug Complaint regarding the advertising of Pradaxa Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2016-09-12 Janssen Concerta Prescription Drug Complaint regarding an article discussing Concerta Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time
2016-09-12 RGR Canada Inc Various products Prescription drug Complaint regarding the advertising of unauthorized products Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-09-02 North Shore Health Inc. Bendflex Natural Health Product Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-09-01 CICTAN Health Group Corp. Cicta Immunolite Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-08-10 New Roots Herbal Inc. IBS Urgency Natural Health Product Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-07-26 Nutrition Excellence Six. T9 Tm Natural Health Product - Homeopathic Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-07-25 Inventis Partners, LLC Various Products Natural Health Product Complaint regarding the advertising of therapeutic claims in cosmetic-like products Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-07-25 Blissful Radiance Essential Oils Canada Various products Natural Health Product Complaint regarding the advertising of unauthorized products Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2016-07-25 Broadcast Communications Noxitril Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2016-07-19 Euro Essentials Sun Protect Cream SPF 30

Bioline SPF 30 Sundefense
Natural Health Product Complaint regarding the advertising of unauthorized products Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2016-07-13 Closing the Gap Healthcare AngioDefender test Medical Device Complaint regarding the advertising of AngioDefender Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2016-07-13 Blugenics Innovations Inc. Karen For Good Health; Karen Pure Marine Phytoplankton Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-07-06 Charlie's Soaps and Salves Various products Natural Health Product Complaint regarding the advertising of unauthorized products Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-06-30 Trytan Health Inc. Pro GSH 95 Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-06-27 97.5 Big FM Noxitril Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-06-24 Prairie Naturals Health Products Digest-Force Natural Health Product Complaint regarding advertising of misleading product information Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2016-06-23 Kamerycah Inc. Umi No Shizuku Fucoidan - Capsule

Umi No Shizuku Fucoidan - Powder

Umi No Shizuku Fucoidan - Liquid
Natural Health Product Complaint regarding the advertising of unauthorized serious health claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-06-15 Extreme Tattoo Equipment None Specified None Specified Complaint regarding the advertising of the Health Canada logo and endorsement by Health Canada. No follow-up required as material had already been modified/ removed/ discontinued.
2016-06-09 Slimwell - weight loss clinic Human chotionic godatropin (hCG) Presciption Drug Complaint regarding the direct-to consumer advertising of hCG. Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-06-08 Distripharm Inc. None Specified Low Risk Veterinary Health Product Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2016-06-06 The Marnic Group Allimax; Allimax Stabilized Allicin (I) 30 Or (Ii) 90 Capsules Or (Iii) 180 Capsules Natural Health Product Complaint regarding the advertising of unauthorized claims for serious diseases Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-06-03 True Aromatherapy Products & Spa Various Products Natural Health Product Complaint regarding the advertising of therapeutic claims in consumer products Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-06-03 Neu Skin Botanicals Neu Skin Botanicals Mineral Sun Protection 30 Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2016-06-03 Natural Factors Nutritional Products Limited CurcuminRich Tm; Double Strength Curcumin; Theracurmin Tm Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-05-31 Concession Medical Pharmacy Multiprofen CC Prescription Drug Complaint regarding the direct-to-consumer advertising of a compounded product Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-05-30 Flor Marcelino Guyabano Leaves Natural Health Product Complaint regarding the advertising of unauthorized claims for serious diseases Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from individual; Follow-up completed; Individual confirmed they stopped sale and advertising.
2016-05-29 Xerion Dispensary Ltd EZ Birth Natural Health Product - Homeopathic Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-05-27 Edelstein Cosmetic Botox Cosmetic (Onabotulinum Toxin A) and Dysport Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox and Dysport Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2016-05-27 SpaMedica Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2016-05-27 Baywood Clinic Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2016-05-27 Pain Solutions iMRS System Medical Device Complaint regarding the advertising of an unauthorized claim for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-05-20 Polo Health + Longevity Centre Human Chorionic Gonadotropin (hCG) Prescription Drug Complaint regarding the advertising of unauthorized claim and direct-to-consumer advertising of hCG Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-05-19 Intervet Canada Corp. Bravecto Prescription Drug - Veterinary Use Complaint regarding the direct-to-consumer advertising of Bravecto Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-05-18 Pure Joy Naturals Various Products Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-05-16 Nordora Various Products Natural Health Product Complaint regarding the advertising of therapeutic claims in cosmetic-like products Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-05-16 Viva Health Products Ltd. Various Products Natural Health Product Complaint regarding the advertising of therapeutic claims in cosmetic-like products Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-05-13 Schippers Canada Ltd MS KetoProtect Plus Drug - Veterinary Use Complaint regarding the advertising of an unauthorized product Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2016-05-05 Cloud Olympus E-Juice with nicotine Prescription Drug Complaint regarding the direct-to-consumer advertising of an unauthorized product Compliance letter sent to request stop sale and advertising of unlicensed product; No further action will be taken by Health Canada at this time.
2016-05-05 Huqqaa E-Juice with nicotine Prescription Drug Complaint regarding the direct-to-consumer advertising of an unauthorized product Compliance letter sent to request stop sale and advertising of unlicensed product; No further action will be taken by Health Canada at this time.
2016-05-05 Hippocrates Health Institute 'LifeGive' Products Natural Health Product Complaint regarding the advertising of unauthorized products for serious diseases Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2016-05-05 All Natural Nutritional Products (ANNP) Inc. Various Products Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-05-04 New Roots Herbal Inc. Cho-Less-Terin Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-05-04 Alive Health Magazine Cho-Less-Terin Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2016-05-04 Young Living - Independent Distributor Various Products Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-05-04 Alive Health Magazine Nutridom Tart Cherry; Nutridom Premium Tart Cherry 2000; Nutridom Tart Cherry 2000 Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2016-05-04 David Health International Nutridom Tart Cherry; Nutridom Premium Tart Cherry 2000; Nutridom Tart Cherry 2000 Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-04-29 A1 Herbal Aswagandha Tablet Natural Health Product Complaint regarding the advertising of unauthorized claims for serious diseases Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-04-27 True MediSpa Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2016-04-27 SpaMedica Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2016-04-27 TCC Clinic Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox and Dysport Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2016-04-27 Baywood Clinic Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2016-04-27 Face Cosmetic Surgery Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox and Dysport Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2016-04-27 Dr. Nowell Solish Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox and Dysport Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2016-04-27 The Med Spa Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox and Dysport Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2016-04-27 Dr. Richard Rival Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox and Dysport Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2016-04-22 Universal Church of the Kingdom of God Holy Oil Natural Health Product Complaint regarding the advertising of an unauthorized product for serious diseases Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-04-21 Mantra Pharma Inc. Denta-Rinse Pro 0.05%

Denta-Rinse Pro 0.02%
Natural Health Product Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-04-19 Bellair Laser Clinic Botox Cosmetic (Onabotulinum Toxin A) and Dysport Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox and Dysport Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2016-04-12 Hemp Love Hemp Love Pure & Simple

Hemp Love Sweet Freedom
Natural Health Product Complaint regarding the advertising of unauthorized products for serious diseases Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2016-04-11 Crazy Fox Organics Various Products Natural Health Product Complaint regarding the advertising of therapeutic claims in cosmetic-like products Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-04-11 The Results Company Inc. Vitamost FLW; Formula F L W Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; No follow-up required as material had already been modified/ removed/ discontinued.
2016-04-07 Distripharm Inc. Anima-Care Oreille Low Risk Veterinary Health Product Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2016-04-02 Secretropin Canada Secretropin Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-04-01 California Laser Med Spa Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-03-31 Bio-K Plus International Inc. Various Products Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-03-30 Plexus Worldwide Inc. Accelerator + Boost Natural Health Product Complaint regarding the advertising of unauthorized products Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-03-24 Micronutrition Pileje Inc. Lactibiane Référence 10 Gélules Natural Health Product Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-03-21 VK Imports Ferlow Botanicals Neem Cream / Neem Tree Cream Natural Health Product Complaint regarding the advertising of an unauthorized claim for serious disease in cosmetic-like product Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-03-21 InfiniteAloe Various InfiniteAloe Products Natural Health Product Complaint regarding the advertising of therapeutic claims in cosmetic-like products Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-03-17 Glo Skin & Spa Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-03-17 Western Naturopathic MMS Non-prescription drug Complaint regarding the advertising of an unauthorized product with serious health claims Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-03-15 Trytan Health Inc. Fineforme Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-03-15 Seller on Kijiji.ca - Classified Advertisement Website Royalty Juice Colloidal Silver Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2016-03-14 Ecoideas Innovations Inc. Various Maca Products Natural Health Product Complaint regarding the advertising of therapeutic claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-03-14 Lorna Vanderhaeghe Health Solutions, Inc. GlucoSmart

SexSmart
Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-03-11 Beliv Soapworks Healing Tattoo Balm Natural Health Product Complaint regarding the advertising of therapeutic claims in a cosmetic-like product Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-03-09 Herbion Canada Herbion Cough Syrup

Herbion Cold & Flu Remedy

Herbion Lozenges

Herbion Lozenges Mint
Natural Health Product Complaint regarding advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-03-08 Pegasus Pharmaceuticals Group Inc. HemoMex S™ Lipo-Aid Careseng NutroPro Pak Cardio Guard HemoMex 1 Dammarane Sapogenins Injection Natural Health Product, Non-prescription Drug Complaint regarding the advertising of unauthorized claims including claims for serious disease and unauthorized products Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-03-04 Niccolls Mobility Plus Royalty Juice Colloidal Silver Natural Health Product Complaint regarding the advertising of an unauthorized product for serious diseases Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2016-02-29 Canadian Generic Pharmaceutical Association N/A Prescription Drug Complaint regarding comparison of Generic vs. Brand Name Drugs. Compliance letter sent to request correction of non-compliance; Received satisfactory response from company. Follow-up completed; Material modified/removed/discontinued.
2016-02-08 Plexus Worldwide Inc. ProBio 5

Bio Cleanse
Natural Health Product Complaint regarding the advertising of unauthorized products Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-02-08 HPI Health Products Inc. Lakota Joint Care Roll-On / Lakota Muscle Pain Roll-On Natural Health Product Complaint regarding missing product information in advertisement. Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-02-03 SCM Products Inc. Revivogen Products Natural Health Product Complaint regarding the advertising of therapeutic claims in a cosmetic-like product Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-02-02 Plexus Worldwide Inc. - Independent Distributor Various Products Natural Health Product Complaint regarding the advertising of unauthorized products including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-01-29 Bell Lifestyle Products Inc. Bell Shark Cartilage Capsules Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-01-27 NuvoCare Health Sciences Various Products Natural Health Product Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-01-26 Supplements ControLAB Manufacture Various Products Natural Health Products Complaint regarding a statement to the effect that Health Canada has endorsed the products. Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-01-26 Skin Vitality Medical Clinic Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-01-20 Intelligent Fabric Technologies North America ProTx2 All-Purpose Cleaner

ProTx2 Hand Sanitizer
Non-prescription Drug

Natural Health Product
Complaint regarding the advertising of unauthorized products Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-01-19 Clinique medicale L'Actuel Truvada (PrEP) Prescription Drug Complaint regarding the Direct-to-consumer advertising of a prescription drug and advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2016-01-15 Campitelli3 Inc. The Morning After / Plan C Natural Health Product Complaint regarding advertising of unauthorized claim Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2016-01-13 Modern Veterinary Therapeutics LLC Hymatil Prescription Drug - Veterinary Use Complaint regarding the direct-to-consumer advertising of Hymatil Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-01-08 Genuine Health Perfect Skin / Perfect Skin: Blemish Natural Health Product Complaint regarding advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2016-01-05 Jardine Naturals Essential Silver™ Products Natural Health Product Complaint regarding the advertising of an unauthorized claim for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-12-31 Lumbriko World Inc. Lumbriko Gold Natural Health Product Complaint regarding the advertising of an unauthorized product for serious diseases Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-12-29 Amazon.ca RevitaLash Advanced Eyelash Conditioner (2ml) Prescription Drug Complaint regarding the direct-to-consumer advertising of an unauthorized product Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-12-26 Young Living - Independent Distributor Various products Natural Health Product Complaint regarding the advertising of unauthorized products and unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-12-22 Chong Kun Dang Health Lumbriko Gold

Mega Power

Gra-Maxx
Natural Health Product Complaint regarding the advertising of unauthorized products including for serious diseases Compliance letter sent to request stop sale and advertising of unlicensed product; Company confirmed they stopped sale and advertising.
2015-12-18 Rao Dermatology Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued
2015-12-17 SCM Products Inc. Revivogen MD Natural Health Product Complaint regarding the advertising of therapeutic claims in a cosmetic-like product Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-12-16 Naka Herbs & Vitamins Ltd. Pro Mg12 Family products Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-12-11 Skinology Med Spa Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued
2015-12-03 Nuvo Dental Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Assessment completed; Material modified/removed/discontinued.
2015-12-01 Swiss Natural, a Division of Valeant Pharmaceuticals International Inc. Solutions Energy Natural Health Product Complaint regarding the advertisement of unauthorized claims Compliance letter sent to request correction of non-compliance; Follow-up completed; Material modified/removed/discontinued.
2015-11-26 Capwork Laboratory Inc. Royal Reishi / Total Natural Reishi Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-11-26 Royal Reishi Inc. Royal Reishi / Total Natural Reishi Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-11-24 Edmonton Skin Clinic Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued
2015-11-23 Pharma Nutrients Botanical Corporation Humifulvate

Humic fulvic acid powders
Natural Health Product Complaint regarding the advertising of unauthorized products and unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-11-23 Ottawa Dental Care Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued
2015-11-20 Mcneil Consumer Healthcare Division of Johnson & Johnson Inc Extra Strength Tylenol Complete Cold, Cough & Flu Plus Mucus Relief OTC Complaint regarding lack of adequate safety warning Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2015-11-18 Botanical Kratom Kratom capsules and powders Natural Health Product Complaint regarding the advertising of unauthorized products Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-11-18 Kijiji.ca - Classified Advertisement Website Kratom capsules and powders Natural Health Product Complaint regarding the advertising of unauthorized products Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-11-10 Herb-e-Concept Inc. Lt03

Lto3 Sans Saveur
Natural Health Product Complaint regarding the advertising of unauthorized claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-11-06 Novartis Vaccines and Diagnostics Inc. Fluad Pediatric1 Vaccine (Schedule D Drug) Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2015-11-04 Refresh MD Botox Cosmetic (Onabotulinum Toxin A) and Dysport Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox and Dysport Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-11-02 Inzone Central Various products Prescription and Non-prescription Drugs - Veterinary Use Complaint regarding the advertising of unauthorized products including direct-to-consumer-advertising of prescription drugs Compliance letter sent to request correction of non-compliance; Company did not comply; Contacted classified advertisement website for removal of non-compliant material.
2015-11-02 Kijiji.ca - Classified Advertisement Website Various products Prescription and Non-prescription Drugs - Veterinary Use Complaint regarding the advertising of unauthorized products including direct-to-consumer-advertising of prescription drugs Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-11-02 Just Like Children Various products Prescription and Non-prescription Drugs - Veterinary Use Complaint regarding the advertising of unauthorized products including direct-to-consumer-advertising of prescription drugs Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Material modified/removed/discontinued.
2015-10-30 Active Body Nutrition Kaizen Ephedrine 8mg / Ephedrine 8mg Natural Health Product Complaint regarding advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-10-28 VitaTree Nutritionals Vita Tree Hair, Skin And Nails

Vitatree Probiotics

Vitatree Memory And Brain Booster

Vitafish Oil™

Vitatree Stress And Sleep Formula

Vitatree Fat Burner

Vita Tree Parasite Cleanse

Vitawomen'S Formula

Vita Detox™

Vita Tree Allergy Formula

Vitatree Cold/Flu And Immune Formula
Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-10-27 R. Max Health Gladiator Gel Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2015-10-23 Herpesgone Herpesgone Natural Health Product Complaint regarding the advertising of an unauthorized product for serious disease Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2015-10-23 Chaga.ca Chaga products Natural Health Product Complaint regarding the advertising of unauthorized products for serious diseases Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-10-20 Northern Media Inc. Matrix 360 Fat Magnet/ Matrix 360/ Matrix 7/ Raspberry Ketone With Green Tea Natural Health Product Complaint regarding advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-10-19 Endoceutics Inc. Vaginorm Investigational Drug Complaint regarding advertising of an investigational drug to the general public Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-10-13 Morning Sun Health Foods Strauss Heartdrops / Strauss Heart Drops

Umac (Unique Marine Algae Concentrate) Core

Umac (Unique Marine Algae Concentrate) Core Liquid

Nature'S Aid / Nature's Aid Skin Gel
Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease No further action will be taken by Health Canada at this time.
2015-10-09 Lemmo Integrated Cancer and Care Centre Celcius Thermo Cancer Select (TCS) Medical Device Complaint regarding the advertising of an unauthorized product Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-10-05 Wood Wyant Inc. Complete 6000

Complete 6000 Wipes
Non-prescription Drug - Disinfectant Complaint regarding advertising of misleading product information Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-10-05 Naticura Inc. Alleviate Natural Health Product Complaint regarding advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-10-01 Pharmigene PG5801 Detection Kit Medical Device Complaint regarding the advertising of an unauthorized product Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-09-29 Aviva Natural Health Solutions Oncolyn Natural Health Product Complaint regarding the advertising of an unauthorized product for serious diseases Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-09-23 Onegenew International Group Inc. OneGenew Herbal Compound Concentrate Natural Health Product Complaint regarding the advertising of an unauthorized product for serious diseases Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-09-23 Canadian Phytopharmaceuticals Corp Skinny Down

Brain Life / Brain Focus
Natural Health Products Complaint regarding the advertising of unauthorized claims for serious diseases Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-09-22 Young Living Various Products Natural Health Products Complaint regarding the advertising of unauthorized products for serious diseases Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-09-22 Northern Media Inc. Matrix 360 Fat Magnet/ Matrix 360/ Matrix 7/ Raspberry Ketone With Green Tea Natural Health Product Complaint regarding advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-09-16 Northern Media Inc. Matrix 360 Fat Magnet/ Matrix 360/ Matrix 7/ Raspberry Ketone With Green Tea Natural Health Product Complaint regarding advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-09-16 Alberta Veterinary Laboratories (AVL) Meloxicam Oral Suspension, USP (15mg/ml) Prescription Drug - Veterinary Use Complaint regarding the advertising of an unauthorized product to healthcare professionals Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-09-11 Herc's Nutrition Limited MuscleTech Hydroxystim Capsules Prescription Drug Complaint regarding the direct-to-consumer advertising of an unauthorized product Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2015-09-04 Dr. Alex Wakter Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-09-03 Yaletown Naturopathic Clinic Celcius Thermo Cancer Select (TCS) Medical Device Complaint regarding the advertising of an unlicensed device available only for special access Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-09-02 REFRESH Hang Over / Nirvana Natural Health Product Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-08-29 Natural Wellbeing Distribution Inc. Hair Essentials

Fo-Ti Root Extract

Nourishing Hair Oil
Natural Health Products Complaint regarding the advertising of unauthorized claims and unauthorized products Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-08-28 REFRESH Hang Over / Nirvana Natural Health Product Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-08-27 Edmonton Journal OPC Factor Prescription Drug Natural Health Products Complaint regarding the direct-to-consumer advertising of an unauthorized product for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2015-08-27 David Geller Associates Enhanced Formula OPC Factor

OPC Factor Original Formula
Prescription Drug

Natural Health Product
Complaint regarding the direct-to-consumer advertising of unauthorized products for serious disease Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2015-08-27 Aliven Labs Enhanced Formula OPC Factor

OPC Factor Original Formula
Prescription Drug

Natural Health Product
Complaint regarding the direct-to-consumer advertising of unauthorized products for serious disease Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2015-08-20 The Shopping Channel Vita Tree Hair, Skin and Nails

VitaTree Whole Food Iron Complex

Vitatree Cold/Flu And Immune Formula

Vitawomen'S Formula
Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-08-20 Le Canada Ventures Inc. Md Factor Natural Health Product Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-08-20 One Stop Vape Shop Electronic smoking products Prescription Drug Complaint regarding the direct-to-consumer advertising of an unauthorized product Compliance letter sent to request stop sale and advertising of unlicensed product; No further action will be taken by Health Canada at this time.
2015-08-19 Prime Health Products Various Products Natural Health Products Complaint regarding the advertising of unauthorized products for serious diseases Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2015-08-19 SVN Fuel Supplements - Mission, BC Dolphin Water Natural Health Product Complaint regarding the advertising of unauthorized product for serious diseases Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-08-18 Journal de Montréal Matrix 360 Fat Magnet/ Matrix 360/ Matrix 7/ Raspberry Ketone With Green Tea Natural Health Product Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-08-18 Northern Media Inc. Matrix 360 Fat Magnet/ Matrix 360/ Matrix 7/ Raspberry Ketone With Green Tea Natural Health Product Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-08-17 Dr. Marcia Hartt Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-08-16 Tri-Cities NOW Bell Shark Cartilage Capsules

Prostate Ezee Flow Tea

Shape And Health

Bell Shark Liver Oil
Natural Health Products Complaint regarding the advertising of unauthorized claims including claims for serious diseases Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-08-16 Bell Lifestyle Products Inc. Bell Shark Cartilage Capsules

Prostate Ezee Flow Tea

Shape And Health

Bell Shark Liver Oil
Natural Health Products Complaint regarding the advertising of unauthorized claims including claims for serious diseases Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-07-31 NutriPur Inc. Bambousil / Hair-Skin-Nails / Bamboo Silica / Hair-Skin-Nails-Bones Natural Health Product Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-07-20 Glenmore Healthcare Human Chorionic Gonadotrophin (hCG) Prescription Drug Complaint regarding advertising of unauthorized claims and direct-to-consumer advertising of hCG Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-07-20 Oasis Medical Clinic Human Chorionic Gonadotrophin (hCG) Prescription Drug Complaint regarding advertising of unauthorized claims and direct-to-consumer advertising of hCG Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-07-20 True Balance Human Chorionic Gonadotrophin (hCG) Prescription Drug Complaint regarding advertising of unauthorized claims and direct-to-consumer advertising of hCG Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-07-12 Toronto Cosmetic Clinic Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2015-06-30 Canadian Generic Pharmaceutical Association Generic Drugs Prescription Drugs Complaint regarding advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2015-06-26 Dr. Gordon Owen Teleford's Clinic Cloud Vitamin A Cream Natural Health Product Complaint regarding the advertising of therapeutic claims in a cosmetic-like product Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-06-25 Fisher Wallace Laboratories, LLC. FW-100 Cranial Stimulator Device Medical Device Complaint regarding the advertising of an unauthorized claim for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-06-22 Pure Lab Vitamins Inc. Alkapure Natural Health Product Complaint regarding the advertising of unauthorized claims for serious diseases Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-06-22 Storz & Bickel GMBH & Co.KG Volcano Medic Medical Device Complaint regarding the advertising of an unauthorized claim for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-06-11 Healthy Foundations Clinic Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-06-03 Atomik Nutrition - Joliette, QC Ephedrine Hcl Natural Health Product Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-06-03 Prius Clinic Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-06-01 APT Medical Aesthetics Botox Cosmetic (Onabotulinum Toxin A) and Latisse Prescription Drugs Complaint regarding the direct-to-consumer advertising of Botox and Latisse Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2015-05-29 LesPAC Classified Advertisement Website Baume du Druide / Druid Balm Natural Health Product Complaint regarding the advertising of an unauthorized product No follow-up required as material had already been modified/ removed/ discontinued.
2015-05-29 LesPAC Classified Advertisement Website Argent Colloïdal Natural Health Product Complaint regarding the advertising of an unauthorized product with serious health claims Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2015-05-29 LesPAC Classified Advertisement Website VidatoX Natural Health Product Complaint regarding the advertising of an unauthorized product with serious health claims Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2015-05-28 MAP International Various Products Natural Health Products Complaint regarding the advertising of unauthorized products Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2015-05-25 West Coast Vape E-Cigs/ E-Vapes/ E-Juices Prescription Drug Complaint regarding the direct-to-consumer advertising of an unauthorized product Compliance letter sent to request stop sale and advertising of unlicensed product; No further action will be taken by Health Canada at this time.
2015-05-22 Apotex Inc. Generic Drugs Prescription Drugs Complaint regarding advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-05-21 Vitazan Herbs & Vitamins Inc. Various Products Natural Health Product Complaint regarding the advertising of misleading product information and unauthorized claims for serious diseases Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-05-20 HerbaMAX Inc. Various Products Natural Health Products Complaint regarding the advertising of unauthorized claims including claims for serious diseases Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-05-19 Impression dental Medical Cosmetics Botox Cosmetic (Onabotulinum Toxin A) and Latisse Prescription Drugs Complaint regarding the direct-to-consumer advertising of Botox and Latisse Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2015-05-19 Mobile Medical Cosmetics Botox Cosmetic (Onabotulinum Toxin A) and Latisse Prescription Drugs Complaint regarding the direct-to-consumer advertising of Botox and Latisse Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2015-05-14 Nutripur Inc. Firm'Ngro®

Firm'Ngro Firming Mask

Firm'Ngro Lifting Gel

Firm'Ngro Volumnizing Cream
Natural Health Product Complaint regarding the advertising of unauthorized claims and unauthorized products Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-05-13 Quench Essentials Various Products Natural Health Products Complaint regarding advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-05-08 Quantum Nutrition Schinoussa Beautiful (Marine Collagen) Natural Health Product Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2015-05-06 New Image Cosmetic Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-05-06 SpaSation Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2015-05-01 Nanton Neutraceuticals Rhoziva

Rhoziva

Rhoziva Plus Same / Rhoziva With Same
Natural Health Product Complaint regarding the advertising of an unauthorized claim for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-04-30 My Health Supplements (MHS) Nourishing Waves Kelp Natural Health Product Complaint regarding the advertising of unauthorized claims for serious diseases Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-04-29 Your True Companion Pet Products Colloidal Silver Non-prescription Drug - Veterinary Use Complaint regarding the advertising of an unauthorized product for serious diseases Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-04-28 Sprout Growers Colloidal Silver Natural Health Product Complaint regarding the advertising of an unauthorized product for serious disease Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2015-04-23 Lernapharm (Loris) Inc. LORIS - I.V.

LORIS Swabstick -120 mm

LORIS Swabstick -MACRO-150 mm
Non-prescription Drugs Complaint regarding the advertising of unauthorized serious health claims and unauthorized products Compliance letter sent to request stop sale of unlicenced product and correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-04-22 Ferme Eugénia Enr. Ô Magic Colloidal Silver 10ppm

Ô Magic Colloidal Silver30ppm

Ô Magic Colloidal Gold 20ppm
Natural Health Product Complaint regarding the advertising of unauthorized products for serious diseases Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-04-21 Searles Dermatology Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2015-04-19 Young Living Various Products Natural Health Products Complaint regarding the advertising of unauthorized products and cosmetic-like products with therapeutic claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-04-17 Mission Falls Solutions Mission Falls Premium Ionic Silver Solutions

Mission Falls Premium Ionic Silver Solution Spray

Ionic Silver Solution Spray
Natural Health Products Complaint regarding the advertising of several products for serious diseases Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-04-15 Atlas-Medic Inc. Cramergesic Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2015-04-13 Bell Lifestyle Products Inc. Natural Superior Hair Formula Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request stop sale of unlicenced product and correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-04-11 Canadian MediPain Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2015-04-09 Southlake Regional Hospital Nanostim Leadless Pacemaker Nanostim Delivery System Catheter Medical Device Complaint regarding the advertising of an unlicensed device available only for investigational testing Compliance letter sent to request correction of non-compliance; Received satisfactory response from organization; Follow-up completed; Material modified/removed/discontinued.
2015-04-09 Vitepro Influenzinum 9CH Natural Health Product Complaint regarding advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-04-09 Vita Shop Pascoleucyn Natural Health Product Complaint regarding advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-04-09 Health Palace Pascoleucyn Forte Natural Health Product Complaint regarding advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-04-09 Alberta Homeopathic Medical Clinic Human Chorionic Gonadotrophin (hCG) Prescription Drug Complaint regarding advertising of unauthorized claims and direct-to-consumer advertising of hCG Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-04-09 Feel Good Natural Health Store Influenzinum 9CH Natural Health Product Complaint regarding advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-04-09 Health Street Influenzinum 9CH Natural Health Product Complaint regarding advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-04-09 National Nutrition Influenzinum Prevention Natural Health Product Complaint regarding advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-04-09 Nutrichem Influenzinum 9CH Natural Health Product Complaint regarding advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-04-09 Well.ca Influenzinum Prevention Natural Health Product Complaint regarding advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-04-09 Vitamart Influenzinum 9CH Natural Health Product Complaint regarding advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-04-09 The Vitamin Shop Influenzinum 9CH Natural Health Product Complaint regarding advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-03-30 Shandong Pang's Biochemical Co. Ltd. Ultra Deep, Derm Deep, Medium, and Finelines Hyaluronic Acid Fillers Medical Device Complaint regarding the advertising of unauthorized products Compliance letter sent to request stop sale and advertising of unlicensed product; No further action will be taken by Health Canada at this time.
2015-03-27 Groupe Procité Inc. Matrix 360 Fat Magnet/ Matrix 360/ Matrix 7/ Raspberry Ketone With Green Tea Natural Health Product Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-03-25 Xenovax Xenovax Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2015-03-20 Biotechnologies Explorer Canada Harp Seal Oil Omega-3 / Bec Harp Seal Oil / Ind Harp Seal Oil Natural Health Product Complaint regarding advertising of unauthorized serious health claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-03-19 Xerion Dispensary Ltd. Mozi-Q/ Xerion Formula

Mozi-Q For Kids/ Mozi-Q
Natural Health Product - Homeopathic Complaint regarding advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2015-03-19 Shea Butter Source Shea Butter Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2015-03-16 OrthoCanada Medical BTL High Intensity Laser Medical Device Complaint regarding the advertising of an unauthorized product Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2015-03-06 Quantum Nutrition Schinoussa Beautiful (Marine Collagen) Natural Health Product Complaint regarding advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2015-03-03 Lorna Vanderhaeghe Health Solutions, Inc. Magnesium Bisglycinate Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-03-02 Kingston Cosmetic Institute Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Complaince letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2015-03-02 David Health International Wild Peru Maca Powder/ Inka Maca Powder/ Inka Black Maca Powder/ Inka Red Maca Powder/ Silvera Maca Powder

Wild Peru Maca Original/ Wild Peru Maca Black/ Wild Peru Maca Red
Natural Health Products Complaint regarding the advertising of an unauthorized product and products with unauthorized claims Compliance letter sent to request stop sale of unlicenced product and correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-03-02 Kingston Laser Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-03-02 Polish Salon & Spa Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-02-23 Navy Bean Handmade Apothecary Various Products Natural Health Products Complaint regarding the advertising of therapeutic claims in cosmetic-like products Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-02-21 Young Living Various Products Natural Health Products Complaint regarding the advertising of unauthorized products and cosmetic-like products with therapeutic claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-02-20 Refresh MD Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-02-20 Beauty Rewind Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-02-20 Le Capucin Silver Guard Natural Health Product Complaint regarding the advertising of therapeutic claims in a cosmetic-like product Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-02-19 Bell Lifestyle Products Inc. Blood Pressure Formulation Combo Natural Health Product Complaint regarding the advertising of unauthorized claims for serious diseases Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-02-19 David Health International Chaga Mushroom Products Natural Health Product Complaint regarding the advertising of unauthorized products for serious diseases Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-02-11 Life Choice Ltd. DMAE Restorative Cream 59g Natural Health Product Complaint regarding the advertising of therapeutic claims in a cosmetic-like product Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2015-02-10 Transforming Health Inc. Ultimate Male/ Ultimate Male Energy

Ultimate Libido/ Ultimate Epimedium

Ultimate Maca/ Ultimate Maca Energy
Natural Health Product Complaint regarding advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-02-04 Elyvia Lab Inc. Elyvia S Natural Health Product Complaint regarding the advertising of unauthorized products Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-02-04 Joe Laser Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-02-04 AM740 Zoomer Radio Prevagen Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-02-03 Herbion Canada Herbion Cough Syrup For Children/ Herbion Cough Syrup For Kids/ Herbion Cough Syrup For Children Cherry Flavour/ Herbion Cough Syrup For Kids Cherry Flavour/ Linkus Cough Syrup For Kids Natural Health Product Complaint regarding advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-01-30 Health Research Laboratories, LLC Corexion

The Ultimate Cardio-Cleanse
Natural Health Products Complaint regarding the advertising of unauthorized products for serious diseases Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2015-01-21 Codeco Nutrition NanoCal/ Nano-Cal Natural Health Product Complaint regarding the advertising of an unauthorized product for serious diseases Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-01-21 Dr. Marcia Hartt Website Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-01-12 Canada Head Office for Varumin Varumin Natural Health Product Complaint regarding the advertising of an unauthorized product for serious diseases Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2015-01-02 Toronto Surgery Botox Cosmetic (Onabotulinum Toxin A) and Latisse Prescription Drugs Complaint regarding the direct-to-consumer advertising of Botox and Latisse Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2015-01-09 Pure North S'Energy Foundation Vitamin C 1000 mg with Vitamin D 4000 IU Prescription Drug Complaint regarding the direct-to-consumer advertising of an unauthorized product Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2015-01-05 Clinique D'Esthetique Monika Prowave LX Medical Device Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-01-05 Canada Head Office for Varumin Varumin Natural Health Product Complaint regarding the advertising of an unauthorized product for serious diseases Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2014-12-19 Xenex Laboratories Inc DMSO Natural Health Product Complaint regarding the advertising of therapeutic claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2014-12-18 Osha Mae Various products Natural Health Products Complaint regarding the advertising of various cosmetic-like products with therapeutic claims including serious diseases claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2014-12-11 Zwell Canada Zwell Menomendz Natural Health Product Complaint regarding advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2014-12-11 CGPA Generic Drugs Prescription Drugs Complaint regarding advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2014-12-03 Royal Natural Products Co. Apiario Silvestre - Propolis Glycolic Solution Natural Health Product Complaint regarding advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2014-11-28 Refresh MD Botox Cosmetic (Onabotulinum Toxin A) and Latisse Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2014-11-28 Insight Enterprises Matrix 360 Fat Magnet/ Matrix 360/ Matrix 7/ Raspberry Ketone With Green Tea Natural Health Product Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2014-11-26 DermAesthetics Medi-Spa Botox Cosmetic (Onabotulinum Toxin A) and Latisse Prescription Drugs Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2014-11-26 Riverbend Medical Esthetics Botox Cosmetic (Onabotulinum Toxin A) and Latisse Prescription Drugs Complaint regarding the direct-to-consumer advertising of Botox and Latisse Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2014-11-26 SouthSide Dermatology Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2014-11-26 OnCore Medi-Spa Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2014-11-25 Life Choice Ltd. Neurotransmitter Support With L-Carnitine Natural Health Product Complaint regarding a brochure advertisement with unauthorised claims for the product Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2014-11-24 Barry Lycka MD Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2014-11-24 EPM Dental Care Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2014-11-24 External Affairs Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2014-11-24 McKenney Corner Dental Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2014-11-24 Plastic and Cosmetic Laser Surgical Centre Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2014-11-24 Renew Surgery Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2014-11-24 Santé Cosmetic Laser & Vein Center Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2014-11-24 Skin Beautiful Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2014-11-24 Solace Medical Clinic Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2014-11-21 eVitamins Nature's Gift DMSO Liquid Glass 99.9% Pure - 8 fl oz Natural Health Product Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2014-11-18 Astellas Prograf / Advagraf Prescription Drugs Complaint regarding a webinar advertising Prograf and Advagraf with unauthorized claims to private formulary managers Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2014-11-17 Everything Zen with Aileen Smith Defining Gel, Greens, Confianza, Ultimate Thermofit Natural Health Products Complaint regarding the advertising of unauthorized claims, and a cosmetic-like product with therapeutic claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2014-11-12 Suede Hills Organic Farms

Olive Leaf Powder

pH Happy Caps

Natural Health Products Complaint regarding the advertising of unauthorized products for serious diseases Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2014-11-12 Phyto-Med Inc. Product not specified, general complaint Natural Health Products Complaint regarding the advertising of several products for serious diseases Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2014-11-10 Core Natural Limited TA 65md Natural Health Product Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2014-11-07 Refresh MD Botox Cosmetic (Onabotulinum Toxin A), Xeomin Cosmetic and Dysport Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox, Xeomin and Dysport Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2014-11-07 Health Advantage Health Food Store TA 65 Natural Health Product Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2014-11-06 Insight Enterprises Matrix 360 Fat Magnet/ Matrix 360/ Matrix 7/ Raspberry Ketone With Green Tea Natural Health Product Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2014-11-05 Edmonton Laser Centre Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2014-11-05 Laser Sheer Advanced Skin Rejuvenation & Laser Training Centre Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2014-10-28 Prema Sai Ear candles Medical Device Complaint regarding company advertising and offering ear candles to clients Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2014-10-24 Jardine Naturals Essential Silver™

Essential Silver Tm/ Essential Silver Tm - 22 Ppm/ Essential Silver Tm Extra Strength/ Essential Silver Tm Extra Strength - 22 Ppm
Natural Health Products Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; No follow-up required as material had already been modified/ removed/ discontinued.
2014-10-14 Ross Creek Medical Web site Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.

About the health products advertising complaints table

This table does not include complaints that were received by Health Canada but that were referred to an Advertising Preclearance Agency (APA) for complaint adjudication as per the Guidance Document - Health Canada and Advertising Preclearance Agencies' Roles Related to Health Product Advertising. Complaints that are referred to the APAs are subject to their complaint adjudication process. Between October 1, 2014 and March 31, 2019, 66 complaints were referred to APAs. The scope of this table is currently limited to complaints related to the following types of health products: pharmaceuticals, biologics (including vaccines), medical devices, and natural health products.

This table lists Health Canada's compliance and enforcement activities as a result of complaints received by Health Canada. References to the product advertising listed above are not examples of violation of the legislation and regulations as determined by a court of law. For questions on the complaints in the Summary Table, please contact the Inspectorate at DCVIU_UVCEM@hc-sc.gc.ca.

When addressing advertising complaints, Health Canada's first priority is protecting the health and safety of Canadians. Health Canada's approach to addressing and resolving complaints uses the most appropriate level of intervention proportional to the health risk.

Health Canada assesses all of the complaints it receives to confirm whether or not the advertising materials comply with the applicable legislation and regulations, and takes appropriate action to address complaints where non-compliance is found.

Responsibilities Related to Health Product Advertising

Health Canada is the national regulatory authority for health product advertisements. The Department oversees and enforces the regulatory requirements related to health product advertising.

The Department plays an active role in addressing health product advertising complaints. It also works to prevent non-compliant advertising before it occurs, by developing policies and guidance, providing regulatory and policy clarifications and through stakeholder awareness activities. As well, Canada has a system in place that allows industry to have their advertising material reviewed and pre-cleared by independent APAs. While this system is voluntary, Health Canada strongly recommends that industry have their health product advertising material reviewed by an APA before dissemination, to help ensure it is compliant with legislative and regulatory requirements.

APAs also offer a mechanism to resolve certain advertising complaints. Health Canada assesses every complaint it receives, including the level of health risk they may pose, to determine next steps including whether the complaint should be addressed by Health Canada or referred to an APA. More information on the roles of Health Canada and the APAs is in the Guidance Document - Health Canada and Advertising Preclearance Agencies' Roles Related to Health Product Advertising.

Risk-Based Compliance and Enforcement Approach

All complaints are treated with the same vigilance, whether Health Canada identifies a potential advertising issue itself, receives a complaint directly or is referred a complaint from an APA. Each complaint is assessed to confirm whether the advertisement complies with legislative and regulatory requirements, and to determine the potential health risk posed. Health Canada prioritizes and takes action to address complaints based on whether they pose a potential health risk and the degree of that risk.

Health Canada takes a stepwise approach and will escalate measures if and as needed. In most cases, compliance is successfully achieved using a cooperative approach. This involves Health Canada informing the party of their non-compliance, usually through a compliance letter. The letter may request corrective action or discontinuation of the advertisement.

In general, for advertising activities considered to pose a low health risk to Canadians, the company is informed of the non-compliance and asked to take the appropriate corrective measures. In cases where the health risk is higher, Health Canada follows up as needed to verify that the requested action has been completed to Health Canada's satisfaction.

Health Canada may consider stronger action for advertising activities determined to pose a high health risk. These actions could include seizing the non-compliant advertising materials, site visits, issuing a public communication, or initiating enforcement proceedings (e.g., seeking an injunction or fines where a court order has been breached), to minimize the potential health risk to Canadians.

For complaints that involve the advertising of an unauthorized health product, Health Canada takes action to confirm that the company stops both the advertising and sale of the non-compliant health product in Canada, as the sale of unauthorized health products is not permitted in Canada.

More information on Health Canada's compliance and enforcement approach is available in the Inspectorate's Compliance and Enforcement Policy (POL-0001).

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