Health Product Advertising Complaints

The posting of information on health product advertising complaints is part of Health Canada's Regulatory Transparency and Openness Framework. Under the Framework, Health Canada is taking a series of measures to be more transparent and open with Canadians about regulatory decisions.

Below is a table summarizing health product advertising complaints that Health Canada has received and addressed, or is currently assessing for next steps. It does not include complaints where non-compliance could not be reasonably determined or complaints referred to the Advertising Preclearance Agencies (APAs) for adjudication. The number of complaints referred to the APAs is provided at the end of the table. The scope of this table is currently limited to complaints related to the following types of health products: pharmaceuticals, biologics (including vaccines), medical devices, and natural health products. This scope could be expanded in the future. This table will be updated quarterly.

When addressing advertising complaints, Health Canada's first priority is protecting the health and safety of Canadians. Health Canada's approach to addressing and resolving complaints uses the most appropriate level of intervention proportional to the health risk.

Health Canada assesses all of the complaints it receives to confirm whether or not the advertising materials comply with the applicable legislation and regulations, and takes appropriate action to address complaints where non-compliance is found.

Responsibilities Related to Health Product Advertising

Health Canada is the national regulatory authority for health product advertisements. The Department oversees and enforces the regulatory requirements related to health product advertising.

The Department plays an active role in addressing health product advertising complaints. It also works to prevent non-compliant advertising before it occurs, by developing policies and guidance, providing regulatory and policy clarifications and through stakeholder awareness activities. As well, Canada has a system in place that allows industry to have their advertising material reviewed and pre-cleared by independent APAs. While this system is voluntary, Health Canada strongly recommends that industry have their health product advertising material reviewed by an APA before dissemination, to help ensure it is compliant with legislative and regulatory requirements.

APAs also offer a mechanism to resolve certain advertising complaints. Health Canada assesses every complaint it receives, including the level of health risk they may pose, to determine next steps including whether the complaint should be addressed by Health Canada or referred to an APA. More information on the roles of Health Canada and the APAs is in the Guidance Document - Health Canada and Advertising Preclearance Agencies' Roles Related to Health Product Advertising.

Risk-Based Compliance and Enforcement Approach

All complaints are treated with the same vigilance, whether Health Canada identifies a potential advertising issue itself, receives a complaint directly or is referred a complaint from an APA. Each complaint is assessed to confirm whether the advertisement complies with legislative and regulatory requirements, and to determine the potential health risk posed. Health Canada prioritizes and takes action to address complaints based on whether they pose a potential health risk and the degree of that risk.

Health Canada takes a stepwise approach and will escalate measures if and as needed. In most cases, compliance is successfully achieved using a cooperative approach. This involves Health Canada informing the party of their non-compliance, usually through a compliance letter. The letter may request corrective action or discontinuation of the advertisement.

In general, for advertising activities considered to pose a low health risk to Canadians, the company is informed of the non-compliance and asked to take the appropriate corrective measures. In cases where the health risk is higher, Health Canada follows up as needed to verify that the requested action has been completed to Health Canada's satisfaction.

Health Canada may consider stronger action for advertising activities determined to pose a high health risk. These actions could include seizing the non-compliant advertising materials, site visits, issuing a public communication, or initiating enforcement proceedings (e.g., seeking an injunction or fines where a court order has been breached), to minimize the potential health risk to Canadians.

For complaints that involve the advertising of an unauthorized health product, Health Canada takes action to confirm that the company stops both the advertising and sale of the non-compliant health product in Canada, as the sale of unauthorized health products is not permitted in Canada.

More information on Health Canada's compliance and enforcement approach is available in the Inspectorate's Compliance and Enforcement Policy (POL-0001).

How to submit a health product advertising complaint to Health Canada

Advertising complaints can be submitted either to the Health Products and Food Branch Inspectorate or to the appropriate Advertising Preclearance Agency, depending on the type of health product involved, and whether the ad is directed at healthcare professionals or consumers. More information on which APA to contact, as well as their contact information where complaints can be directed, is available on Health Canada's website.

Summary table of advertising complaints addressed by Health Canada received between October 1, 2014 and December 31, 2017

Active complaints
Date received Company/ Organization Product(s) Product Licence Status Product type Complaint source Advertising medium Complaint detail Relevant Regulatory provision Action
2017-12-28 Dr. Kohli's Herbal Products Various Products Unlicensed Natural Health Product Consumer Website Complaint regarding the advertising of unauthorized products including claims for serious disease Prohibited advertising to the general public as treatment or cure for any Schedule A disease (Section 3, Food and Drugs Act) and False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance verification ongoing; Health Canada is assessing the issue.
2017-12-27 Biosense Clinic Biosense Clinical Numbing Cream Unlicensed Prescription Drug Trade Website Complaint regarding the advertising of unauthorized products False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request stop sale and advertising of unlicensed product; Ongoing follow-up to confirm the stop sale and non-compliant materials are modified/removed/discontinued.
2017-12-27 Organika Health Products Inc. Organika Bee Propolis Liquid NPN: 80014616 Natural Health Product Consumer Print, Website Complaint regarding the advertising of unauthorized claims including claims for serious disease Prohibited advertising to the general public as treatment or cure for any Schedule A disease (Section 3, Food and Drugs Act) and False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2017-12-13 Amazon.ca Fluo Strips - Fluorescein sodium ophthalmic strips Unlicensed Non-prescription Drug Trade Website Complaint regarding the advertising of unauthorized products False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance verification ongoing; Health Canada is assessing the issue.
2017-11-30 Nature’s N Homeopathy Various products To be determined Natural Health Product Consumer Website Complaint regarding the advertising of unauthorized claims False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance verification ongoing; Health Canada is assessing the issue.
2017-11-30 Nature’s N Homeopathy Various products To be determined Natural Health Product Consumer Website Complaint regarding the advertising of unauthorized claims False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance verification ongoing; Health Canada is assessing the issue.
2017-11-29 SBM Ayur Care Canada o/a SBS Ayurcare North America Inc Enegex NPN: 80038360 Natural Health Product Health Canada Website Complaint regarding the advertising of unauthorized claims False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance verification ongoing; Health Canada is assessing the issue.
2017-11-27 Pfizer Canada Advil Cold & Sinus Licensed OTC Consumer Other Complaint regarding the advertising of adverse reactions False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance verification ongoing; Health Canada is assessing the issue.
2017-11-27 NeuroReset Inc. Various Neuro Connect products Unlicensed Medical Device Consumer Television Network Complaint regarding the advertising of unauthorized products Sale and advertising of an unlicensed device (Sections 26 and 27, Medical Devices Regulations) Compliance letter sent to request stop sale and advertising of unlicensed product; Ongoing follow-up to confirm the stop sale and non-compliant materials are modified/removed/discontinued.
2017-11-17 Purity products Neptune Krill Oil & Joint Gel To be determined Natural Health Product Other Radio Complaint regarding the advertising of unauthorized claims False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance verification ongoing; Health Canada is assessing the issue.
2017-11-07 The Dope Soap Co THC Infused Pain Balm Unlicensed Natural Health Product Consumer Website Complaint regarding the advertising of unauthorized products False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance verification ongoing; Health Canada is assessing the issue.
2017-11-03 Insight Enterprises INc. Joint Aid Plus NPN 80040692 Natural Health Product Consumer Newspaper Complaint regarding the advertising of unauthorized claims False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance verification ongoing; Health Canada is assessing the issue.
2017-11-02 CLEAR HEALTH INN doTerra Essential Oils Unlicensed Natural Health Product Consumer Social media Complaint regarding the advertising of unauthorized products including claims for serious disease Prohibited advertising to the general public as treatment or cure for any Schedule A disease (Section 3, Food and Drugs Act) and False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance verification ongoing; Health Canada is assessing the issue.
2017-10-19 TriStar Naturals TriStar Naturals Co-Q10 200 mg softgel NPN: 80044066 Natural Health Product Trade Website Complaint regarding the advertising of unauthorized products including claims for serious disease Prohibited advertising to the general public as treatment or cure for any Schedule A disease (Section 3, Food and Drugs Act) and False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2017-10-11 Happy Healthy Consultant (aka iGalen Healing Inc.) Emulin Plus C Emulin Plus M NPN: 80073986, 80074835 Natural Health Product Health Canada Website Complaint regarding the advertising of unauthorized claims including claims for serious disease Prohibited advertising to the general public as treatment or cure for any Schedule A disease (Section 3, Food and Drugs Act) and False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2017-09-26 SBS Ayurcare North America Inc. Various Products Unlicensed Natural Health Product Trade Website Complaint regarding the advertising of unauthorized products including claims for serious disease Prohibited advertising to the general public as treatment or cure for any Schedule A disease (Section 3, Food and Drugs Act) and False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2017-09-13 Sandoz Canada Inc. Erelzi DIN: 02462850, 02462869, 02462877 Prescription Drug Trade Website Complaint regarding the direct-to-consumer advertising of Erelzi Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) and false, misleading or deceptive advertising (Section 9, Food and Drugs Act). Compliance verification ongoing; Health Canada is assessing the issue.
2017-09-08 Cloud Vitamin Cream Inc. Cloud Vitamin B3 (Niacinamide) Cream Unlicensed Natural Health Product Health Canada Website Complaint regarding the advertising of an unauthorized product False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance verification ongoing; Health Canada is assessing the issue.
2017-07-25 Allergan Inc. Fetzima DIN: 02440970, 02440989, 02440997, 02441004 Prescription Drug Trade Print Complaint regarding the advertisement of unauthorized claims False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance verification ongoing; Health Canada is assessing the issue.
2017-04-26 Zorah Biocosmétiques Inc. Nyxe

Structure

Lya

Rozo
Unlicensed Natural Health Product Health Canada Print, Website Complaint regarding the advertising of therapeutic claims in cosmetic-like products False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request stop sale and advertising of unlicensed product; Ongoing follow-up to confirm the stop sale and non-compliant materials are modified/removed/discontinued.
2017-03-02 The Coliseum MediClinic Human Chorionic Gonadotropin (hCG) DIN: N/A Presciption Drug Consumer Website Complaint regarding the direct-to consumer advertising of hCG Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance verification ongoing; Health Canada is assessing the issue.
2017-01-03 JUS 4 U/Jus4U Various Products Unlicensed Natural Health Product Trade Website Complaint regarding the advertising of unauthorized products including claims for serious disease Prohibited advertising to the general public as treatment or cure for any Schedule A disease (Section 3, Food and Drugs Act) and False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request stop sale and advertising of unlicensed product; Ongoing follow-up to confirm the stop sale and non-compliant materials are modified/removed/discontinued.
2016-12-09 SBS Ayurcare North America Inc. Sbm Rejuena

SBM Muskol Oil
NPN: 80035012, Unlicensed Natural Health Product Health Canada Website Complaint regarding the advertising of unauthorized serious health claims and unauthorized product False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2016-10-11 New Derma Med Latisse DIN: 02350939 Prescription Drug Health Canada Website Complaint regarding the direct-to-consumer advertising of Latisse Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2016-10-11 Yes Clinic Botox DIN: 02243721 Prescription Dug Health Canada Website Complaint regarding the direct-to-consumer advertising of Botox Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2016-10-11 Refine Cosmetic Clinic Botox Cosmetic (Onabotulinum Toxin A) DIN: 02243721 Prescription Drug Health Canada Website Complaint regarding the direct-to-consumer advertising of Botox Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2016-10-11 Skinatomy Laser Clinic Botox Cosmetic (Onabotulinum Toxin A) DIN: 02243721 Prescription Drug Health Canada Website Complaint regarding the direct-to-consumer advertising of Botox Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2016-08-04 AIDS Committee of Toronto Pre-exposure prophylaxis (PrEp) - Truvada 02274906 Prescription Drug Consumer Print Complaint regarding the advertising of PrEp regimen. Misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2016-07-08 Vantage Medical Botox Cosmetic (Onabotulinum Toxin A) DIN: 02243721 Prescription Drug Trade Website Complaint regarding the direct-to-consumer advertising of Botox Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2016-06-27 New Image Cosmetics Botox Cosmetic (Onabotulinum Toxin A) DIN: 02243721 Prescripton Drug Trade Website Complaint regarding the direct-to-consumer advertising of Botox Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2016-04-01 New You Spa Botox Cosmetic (Onabotulinum Toxin A) DIN: 02243721 Prescription Drug Consumer Website Complaint regarding the direct-to-consumer advertising of Botox Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2016-03-09 Medexus Inc. Metoject 10mg/ml DIN: 02320037 Prescription Drug Health Canada Website Complaint regarding the direct-to-consumer advertising of Metoject Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2016-01-19 Clinique medicale L'Actuel Truvada (PrEP) DIN:  02274906 Prescription Drug Consumer Print Complaint regarding the Direct-to-consumer advertising of a prescription drug and advertising of unauthorized claims Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) and False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance verification ongoing; Health Canada is assessing the issue.
2015-12-18 Mylan Pharmaceuticals Clarus DIN: 02257955, 02257963 Presciption Drug Trade Website Complaint regarding the advertising of Clarus Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request stop sale and advertising of unlicensed product; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2015-12-11 Botox by MD - Dr. Charles Solnik Botox Cosmetic (Onabotulinum Toxin A) DIN: 02243721 Prescription Drug Health Canada Website Complaint regarding the direct-to-consumer advertising of Botox Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2015-11-13 Zoomer Radio Liquid Silver NPN: 80029565 Natural Health Product Consumer Radio Station Complaint regarding the advertisement of unauthorized claims False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2015-07-12 Toronto Cosmetic Clinic Botox Cosmetic (Onabotulinum Toxin A) DIN: 02243721 Prescription Drug Trade Website Complaint regarding the direct-to-consumer advertising of Botox Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2015-06-19 Lifeforce International, Inc. Zerona Laser Scanner for Body Contouring License No.: 88528 Medical Device Consumer Website Complaint regarding the advertising of unauthorized claims False, misleading or deceptive advertising (section 20, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2015-06-01 APT Medical Aesthetics Botox Cosmetic (Onabotulinum Toxin A) and Latisse DIN: 02243721, 02350939 Prescription Drugs Trade Website Complaint regarding the direct-to-consumer advertising of Botox and Latisse Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2015-03-02 Port Hope Medical Cosmetic Clinic Botox Cosmetic (Onabotulinum Toxin A) DIN: 02243721 Prescription Drug Trade Website Complaint regarding the direct-to-consumer advertising of Botox Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2015-02-25 SBS Ayurcare North America Inc. SBM Mecoon G2

Various Products
NPN: 80035514, Unlicensed Natural Health Products Consumer Radio Station, Website Complaint regarding the advertising of unauthorized products and product with unauthorized claim for serious disease False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2015-02-10 Cipher Pharmaceuticals Epuris DIN: 02396971 Prescription Drug Trade Website Complaint regarding the direct-to-consumer advertising of Epuris Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2015-01-02 Toronto Surgery Botox Cosmetic (Onabotulinum Toxin A) and Latisse DIN: 02243721, 02350939 Prescription Drugs Trade Website Complaint regarding the direct-to-consumer advertising of Botox and Latisse Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2014-11-26 OnCore Medi-Spa Botox Cosmetic (Onabotulinum Toxin A) DIN: 02243721 Prescription Drug Trade Website Complaint regarding the direct-to-consumer advertising of Botox Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2014-11-12 Suede Hills Organic Farms Olive Leaf Powder

pH Happy Caps
Unlicensed Natural Health Products Consumer Print Complaint regarding the advertising of unauthorized products for serious diseases False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
Closed complaints
Date received Company/ Organization Product(s) Product Licence Status Product type Complaint source Advertising medium Complaint detail Relevant Regulatory provision Action
2017-12-11 N/A- General complaint Ibuprofen Licensed OTC Consumer Packaging/Television/Radio Complaint regarding the advertising of adverse reactions False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Explanatory letter sent. Follow-up completed
2017-11-25 NeuroReset Inc. Neuro Connect Balance Spray Unlicensed Natural Health Product Consumer Television network Complaint regarding the advertising of unauthorized products False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-11-24 Renovo Skin & Body Care Clinic Xeomin (Incobotulinumtoxin A) &
Botox Cosmetic (Onabotulinum Toxin A)
DIN: 02243721 Prescription Drug & Biologic Consumer Website, Social media Complaint regarding the direct-to-consumer advertising of Xeomin Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2017-11-23 Groot Dermasurgery Botox Cosmetic (Onabotulinum Toxin A) & Latisse DIN: 02243721
02350939
Prescription Drug Trade Website Complaint regarding the direct-to-consumer advertising of Botox & Latisse Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2017-11-21 External Affairs Botox Cosmetic (Onabotulinum Toxin A) DIN: 02243721 Prescription Drug Trade Website Complaint regarding the direct-to-consumer advertising of Botox Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2017-11-17 Glo Skin Med Spa Botox Cosmetic (Onabotulinum Toxin A) DIN: 02243721 Prescription Drug Trade Website Complaint regarding the direct-to-consumer advertising of Botox Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2017-11-17 Ethemba Health Botox Cosmetic (Onabotulinum Toxin A) DIN: 02243721 Prescription Drug Trade Website Complaint regarding the direct-to-consumer advertising of Botox Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2017-11-17 Youthful Image Clinic Botox Cosmetic (Onabotulinum Toxin A) DIN: 02243721 Prescription Drug Trade Website Complaint regarding the direct-to-consumer advertising of Botox Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2017-11-16 Laser Body M.D. Diva Laser Hand Piece Licence No. 80425 Medical Device Trade Flyer & Website Complaint regarding the direct-to-consumer advertising of the Diva Laser Advertising of unauthorized claims associated with a medical device. (Section 20, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2017-11-16 BTNX Inc. RAPID RESPONSE 1-STEP DOA TEST License No.: 86860 Medical Device Health Canada Website Complaint regarding advertising of misleading product information False, misleading or deceptive advertising (Section 20, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued
2017-11-16 Rao Dermatology Botox Cosmetic (Onabotulinum Toxin A) DIN: 02243721 Prescription Drug Trade Website Complaint regarding the direct-to-consumer advertising of Botox Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.  
2017-11-10 Coastline Products, LLC Noxitril NPNs 80079162 & 80073489 Natural Health Product Health Canada Website Complaint regarding the advertising of unauthorized claims Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Complaint was regarding an American website therefore Canadian advertising provisions don’t apply. No further action will be taken by Health Canada at this time.
2017-11-09 ABBOTT DIABETES CARE LTD. FREESTYLE LIBRE PRO FLASH GLUCOSE MONITORING SYSTEM, FREESTYLE LIBRE FLASH GLUCOSE MONITORING SYSTEM License No.:97934, 99351 Medical Device Trade In Person, Print Complaint regarding the advertising of unauthorized claims False, misleading or deceptive advertising (Section 20, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; No further follow-up required.
2017-11-07 Amgen Canada Neupogen Licensed Biologic Trade Newspaper Complaint regarding the advertising of unauthorized claims Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations)
False, misleading or deceptive advertising (Section 9, Food and Drugs Act)
Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed. Corrective message disseminated. No further action required.
2017-11-03 KW Import & Wholesale Black Mamba 2 Unlicensed Prescription Drug Consumer Website Complaint regarding the advertising of unauthorized products False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-11-01 GlaxoSmithKline Inc. Shingrix DIN 02468425 Biologic Health Canada Radio Complaint regarding the advertising of unauthorized claims False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance achieved following preclearance activity.  Received satisfactory response from company.
2017-11-01 Merck Canada Inc. Zostavax DIN 02375516 Biologic Health Canada Radio Complaint regarding the advertising of unauthorized claims False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance achieved following preclearance activity.  Received satisfactory response from company.
2017-11-01 Nature's Clinic Inc. Nature's Clinic 5-HTP

Nature’s Clinic Co-Enzyme Q10

Nature's Clinic Digestive Enzyme

Nature's Clinic Kidney Support

Nature's Clinic Nattokinase Plus

Nature's Clinic Paragona

Nature's Clinic Probiotic

Nature's Clinic Tromos
Unlicensed Natural Health Product Health Canada Website Complaint regarding the advertising of unauthorized products including claims for serious disease Prohibited advertising to the general public as treatment or cure for any Schedule A disease (Section 3, Food and Drugs Act) and False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-10-06 Nutritional Fundamentals for Health Maitake SAP NPN: 80047213 Natural Health Product Health Canada Website Complaint regarding the advertising of unauthorized claims including claims for serious disease Prohibited advertising to the general public as treatment or cure for any Schedule A disease (Section 3, Food and Drugs Act) and False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-10-05 Amazon Canada (Amazon.ca) Herbolab Tongkat Ali Unlicensed Natural Health Product Consumer Website Complaint regarding the advertising of unauthorized products False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-10-05 NuvoCare Health Sciences Forskolin Nx NPN: 80058127 Natural Health Product Consumer Website Complaint regarding the advertising of unauthorized claims False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-10-04 The Coliseum MediClinic B12 + MIC "Fat burning" Injections (Human Chorionic Gonadotropin  (HCG)) Unlicensed Prescription Drug Health Canada Website Complaint regarding the advertising of unauthorized products including claims for serious disease Prohibited advertising to the general public as treatment or cure for any Schedule A disease (Section 3, Food and Drugs Act) and False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-10-03 Duchesnay Inc. Diclectin Licensed Prescription Drug Trade Website & Print Complaint regarding the advertising of unauthorized claims Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations)
False, misleading or deceptive advertising (Section 9, Food and Drugs Act)
Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed. Corrective message disseminated on Society of Obstetricians and Gynaecologists of Canada’s Website. No further action required.
2017-09-20 Province Apothecary Healing Balm

Hydrating Rescue Balm
Unlicensed Natural Health Product Consumer Website Complaint regarding the advertising of unauthorized products False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-09-18 Bloor Village Cosmetic Medicine Botox Cosmetic (Onabotulinum Toxin A) and Latisse DIN: 02243721, 02350939 Prescription Drug Consumer Website Complaint regarding the direct-to-consumer advertising of Botox and Latisse Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2017-09-15 Amgen Neupogen DIN: 01968017, 02420104, 02420112 Prescription Drug Trade Print, Website Complaint regarding the direct-to-consumer advertising of Neupogen Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations)False, misleading or deceptive advertising (Section 9, Food and Drugs Act), and Prohibited advertising to the general public as treatment or cure for any Schedule A disease (Section 3, Food and Drugs Act) Compliance achieved, material discontinued, corrective message disseminated
2017-09-15 Amgen Neupogen DIN: 01968017, 02420104, 02420112 Prescription Drug Trade Print, Website Complaint regarding the direct-to-consumer advertising of Neupogen Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations)False, misleading or deceptive advertising (Section 9, Food and Drugs Act), and Prohibited advertising to the general public as treatment or cure for any Schedule A disease (Section 3, Food and Drugs Act) Compliance achieved, material discontinued, corrective message disseminated
2017-09-15 Amgen Neupogen DIN: 01968017, 02420104, 02420112 Prescription Drug Provincial Entity Print, Website Complaint regarding the direct-to-consumer advertising of Neupogen Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations)False, misleading or deceptive advertising (Section 9, Food and Drugs Act), and Prohibited advertising to the general public as treatment or cure for any Schedule A disease (Section 3, Food and Drugs Act) Compliance achieved, material discontinued, corrective message disseminated
2017-09-15 Sante Medical Belkyra DIN: 02443910 Prescription Drug Consumer Website Complaint regarding the direct to consumer advertising of Belkyra Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-08-24 Natural Factors Nutritional Products Limited Wellbetx® Complete Diabetic Multivitamin & Mineral Formula NPN: 02248298 Natural Health Product Health Canada Website Complaint regarding the advertising of unauthorized claims for serious diseases Prohibited advertising to the general public as treatment or cure for any Schedule A disease (Section 3, Food and Drugs Act) and False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-08-24 SHORE Centre Mifegymiso DIN: 02444038 Prescription Drug Consumer Website Complaint regarding the advertising of unauthorized claims False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-08-16 Citropharma Inc None Specified None Specified None Specified Health Canada Website Complaint regarding the advertising of the Health Canada logo and endorsement by Health Canada Prohibited advertising in reference to the Food and Drugs Act or its associated Regulations (Section C.01.007, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2017-08-14 BUYMMS1.com Master Mineral Solution (MMS) Unlicensed Non-prescription drug Referral-External Website Complaint regarding the advertising of an unauthorized product for serious disease Prohibited advertising to the general public as treatment or cure for any Schedule A disease (Section 3, Food and Drugs Act) and False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request stop sale and advertising of unlicensed product; Website no longer accessible; No further follow-up required.
2017-08-02 Naturally Bare Body Care Various Products Unlicensed Natural Health Product Consumer Website, Social Media Complaint regarding the advertising of unauthorized products False, misleading or deceptive advertising (Section 9, Food and Drugs Act)Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-08-02 Atomes F.D. Inc. Bioxy H DIN: 02414325 Non-prescription Drug - Disinfectant Health Canada Website Complaint regarding the advertising of unauthorized claims False, misleading or deceptive advertising (Section 9, Food and Drugs Act)Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-08-01 Valentus Inc Various Products Various NPNs and Unlicensed Natural Health Product Consumer Website Complaint regarding the advertising of unauthorized claims and unauthorized products False, misleading or deceptive advertising (Section 9, Food and Drugs Act)Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed.
2017-08-01 Aviva Natural Health Solutions Cannabis Sativa Seed Oil NPN: 80055848 Natural Health Product Health Canada Website Complaint regarding the advertising of unauthorized claims for serious diseases Prohibited advertising to the general public as treatment or cure for any Schedule A disease (Section 3, Food and Drugs Act) and False, misleading or deceptive advertising (Section 9, Food and Drugs Act)Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-08-01 REFRESH / Purple Lotus Hang Over / Nirvana NPN: 80051859 Natural Health Product Health Canada Website Complaint regarding the advertising of unauthorized claims False, misleading or deceptive advertising (Section 9, Food and Drugs Act)Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-07-25 Global Transport Solutions Servator H

Servator UW
N/A Biologic Drug Trade Print Complaint regarding the advertising of the Health Canada logo and misleading product information False, misleading or deceptive advertising (Section 9, Food and Drugs Act) and prohibited advertising in reference to the Food and Drugs Act or its associated Regulations (Section C.01.007, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-07-18 Preferred Nutrition Inc Bodysense Tea; Bodysense Infusion; Bodysense Slimming Tea; Womensense Unlicensed Natural Health Product Referral-External Website Complaint regarding the advertising of an unauthorized product False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-07-16 Bioforce Canada Inc. Aromaforce Tea Tree Essential Oil Unlicensed Natural Health Product Consumer Print, Website Complaint regarding the advertising of therapeutic claims in a cosmetic-like product False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-07-10 BioVea Biovea Progesterone Cream

Eurovital DHEA Cream
Unlicensed Prescription Drug, Controlled Drug Consumer Website Complaint regarding the advertising of unauthorized products False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2017-06-26 Les distributions Safia Inc. Bioxy H DIN: 02414325 Non-prescription Drug - Disinfectant Consumer Print, Website Complaint regarding the advertising of unauthorized claims False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-06-20 GE Healthcare Canada, Inc. DaTscan Unlicensed Radiopharmaceutical Drug Trade In Person Complaint regarding the advertising of an unauthorized product including claims for serious disease Prohibited advertising to the general public as treatment or cure for any Schedule A disease (Section 3, Food and Drugs Act) and Prohibited advertising of a new drug (Section C.08.002(1), Food and Drug Regulations) Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2017-06-16 New Nordic Inc. Ear Tone NPN: 80045639 Natural Health Product Consumer Print Complaint regarding the direct-to-consumer advertising of Ear Tone False, misleading or deceptive advertising (Section 9, Food and Drugs Act) and Prohibited advertising in reference to the Food and Drugs Act or its associated Regulations (Section 92, Natural Health Products Regulations Regulations) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Materials modified/removed/discontinued.
2017-06-12 Fruitomed Inc Immunia NPN: 80061450 Natural Health Product Health Canada Website Complaint regarding the advertising of unauthorized claims including claims for serious disease Prohibited advertising to the general public as treatment or cure for any Schedule A disease (Section 3, Food and Drugs Act) and False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-06-11 SURO Concentré de Sureau biologique 3:1; Suro Concentrated Elderberry; Concentrated Elderberry; Suro+

Elderberry+; Suro Elderberry Capsule; Suro Cold And Flu Elderberry Capsule; Suro Organic Elderberry Capsule
NPN: 80075718, 80059216 Natural Health Product Trade Print Complaint regarding the advertising of unauthorized claims False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-06-07 Dr. Meso Various Products Unlicensed Natural Health Product Consumer Website Complaint regarding the advertising of unauthorized products False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2017-06-06 DM Contact Management Ltd. Genf20 Plus NPN: 80036292 Natural Health Product Consumer Website Complaint regarding the advertising of unauthorized claims False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-06-04 Slimwell Slimwell 20% Forskolin

Slimwell 98% garcinia hca extract
Unlicensed Natural Health Product Consumer Email, Print, Website Complaint regarding the advertising of unauthorized products False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-06-02 iGalen USA, LLC Emulin Plus C

Emulin Plus M
NPN: 80073986, 80074835 Natural Health Product Consumer Social Media, Website Complaint regarding the advertising of unauthorized claims including claims for serious disease Prohibited advertising to the general public as treatment or cure for any Schedule A disease (Section 3, Food and Drugs Act) and False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-05-31 Les Supplements Mastermind Inc. Apex Gpa NPN: 80066540 Natural Health Product Trade Social Media, Website Complaint regarding the advertising of unauthorized claims False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-05-04 Hollywood Formule Minceur S.P.G. Avec Caféine; S.P.G.

P.S.R. Lactose free, Carbohydrate Free and Fat Free; Psr Isolate

Omega 3; Hollywood Formule Minceur Omega 3

Collagène; Hollywood Formule Minceur Collagène

Detox Vegetal Supplement

S.H For Men
NPN: 80070674, 80069776, 80069935, 80069771, unlicensed, unlicensed Natural Health Product Health Canada Radio Station, Website Complaint regarding the advertising of unauthorized products and products with unauthorized claims including claims for serious disease Prohibited advertising to the general public as treatment or cure for any Schedule A disease (Section 3, Food and Drugs Act) and False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request stop sale of unlicenced product and correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-05-04 The Western Producer Stem Cell Therapy Unlicensed Biologic Drug Trade Print, Website Complaint regarding the advertising of an unauthorized product including claims for serious disease Prohibited advertising to the general public as treatment or cure for any Schedule A disease (Section 3, Food and Drugs Act) and False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-04-30 CJ's Tagalongs CJ’s Healing Salve

CJ's Soothing Salve
Unlicensed Natural Health Product Consumer Social Media Complaint regarding the advertising of unauthorized products False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2017-04-26 JAMP Pharma Corporation JAMP-Olmesartan DINs: 02461641, 02461668 Prescription Drugs Consumer Print Complaint regarding the advertising of JAMP-Olmesartan Prohibited advertising of a new drug (Section C.08.002(1), Food and Drug Regulations) and False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Material modified/removed/discontinued.
2017-04-26 Royal Natural Holdings Corporation Apiario Silvestre Propolis Various NPNs Natural Health Product Consumer Website Complaint regarding the advertising of unauthorized claims including claims for serious disease Prohibited advertising to the general public as treatment or cure for any Schedule A disease (Section 3, Food and Drugs Act) and False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-04-26 Javanan Toronto Magazine Ltd. Gold Fly Unlicensed Natural Health Product Consumer Print, Website Complaint regarding the advertising of an unauthorized product False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-04-21 It Works Marketing, Inc. Greens on the Go; Greens Jar; Greens; It Works Greens NPN: 80052956 Natural Health Product Consumer Website Complaint regarding the advertising of unauthorized claims False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2017-04-21 Life Brand Life Glycerin Suppositories DIN: N/A OTC Consumer In person Complaint regarding the advertising of Life Glycerin Suppositories False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Explanatory letter sent.  No follow-up required.
2017-04-17 Northern Media Inc. Fat Magnet (Lipo 360) Unlicensed Natural Health Product Consumer Print Complaint regarding the advertising of an unauthorized product False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-04-11 Orange TKO Industries International Inc. Orange TKO Multi-Purpose Cleaner Unlicensed Natural Health Product Health Canada Website Complaint regarding the advertising of an unauthorized product for serious disease Prohibited advertising to the general public as treatment or cure for any Schedule A disease (Section 3, Food and Drugs Act) and False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-04-05 doTERRA Manufacturing, LLC. - Independent Distributor Various Products Various NPNs Natural Health Product Consumer In Person, Social Media Complaint regarding the advertising of unauthorized claims including claims for serious disease Prohibited advertising to the general public as treatment or cure for any Schedule A disease (Section 3, Food and Drugs Act) and False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request stop sale and advertising of unlicensed product; No follow-up required as material had already been modified/ removed/ discontinued.
2017-03-24 Homeopathie Quebec Colistin NPN: 80022967 Natural Health Product Health Canada Website Complaint regarding the advertising of unauthorized claims including claims for serious disease Prohibited advertising to the general public as treatment or cure for any Schedule A disease (Section 3, Food and Drugs Act) and False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-03-24 Avril Supermarché Santé Colistin NPN: 80022967 Natural Health Product Health Canada Website Complaint regarding the advertising of unauthorized claims including claims for serious disease Prohibited advertising to the general public as treatment or cure for any Schedule A disease (Section 3, Food and Drugs Act) and False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-03-23 Dalewood Health (Winnipeg), Dr. Chubaty Jefferson Medical Clinic Human Chorionic Gonadotropin (hCG) DIN: N/A Presciption Drug Consumer Website Complaint regarding the direct-to-consumer advertising of hCG Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Response sent. Follow-up assessment of the Web sites will be undertaken.
2017-03-22 Sante Medical Botox Cosmetic (Onabotulinum Toxin A) and Latisse DIN: 02243721, 02350939 Prescription Drug Consumer Website Complaint regarding the direct-to-consumer advertising of Botox and Latisse Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2017-03-17 Bloor Village Cosmetic Medicine Botox Cosmetic (Onabotulinum Toxin A) DIN: 02243721 Prescription Drug Consumer Website Complaint regarding the direct-to-consumer advertising of Botox Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2017-03-17 Vancouver Laser Botox Cosmetic (Onabotulinum Toxin A) DIN: 02243721 Prescription Drug Consumer Website Complaint regarding the direct-to-consumer advertising of Botox Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2017-03-14 Vapz Electronic Smoking Products with nicotine Unlicensed Prescription Drug Consumer Social media, Website Complaint regarding the direct-to-consumer advertising of an unauthorized product False, misleading or deceptive advertising (Section 9, Food and Drugs Act) and Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2017-03-13 Northern Media Inc. Lipo-G30 Unlicensed Natural Health Product Health Canada Print Complaint regarding the advertising of an unauthorized product False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-03-11 Bellair Laser Clinic Botox Cosmetic (Onabotulinum Toxin A) DIN: 02243721 Prescription Drug Trade Website Complaint regarding the direct-to-consumer advertising of Botox Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2017-03-11 Skin Vitality Medical Clinics Botox Cosmetic (Onabotulinum Toxin A) DIN: 02243721 Prescription Drug Trade Website Complaint regarding the direct-to-consumer advertising of Botox Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2017-03-11 SpaMedica Botox Cosmetic (Onabotulinum Toxin A) DIN: 02243721 Prescription Drug Trade Website Complaint regarding the direct-to-consumer advertising of Botox Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2017-03-11 Baywood Clinic Botox Cosmetic (Onabotulinum Toxin A) DIN: 02243721 Prescription Drug Trade Website Complaint regarding the direct-to-consumer advertising of Botox Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations)Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time
2017-03-11 FACE Cosmetic Surgery Botox Cosmetic (Onabotulinum Toxin A) DIN: 02243721 Prescription Drug Trade Website Complaint regarding the direct-to-consumer advertising of Botox Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2017-03-11 Toronto Dematology Centre Botox Cosmetic (Onabotulinum Toxin A) DIN: 02243721 Prescription Drug Trade Website Complaint regarding the direct-to-consumer advertising of Botox Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2017-03-11 Dr. Cory Torgerson Facial Cosmetic Surgery Botox Cosmetic (Onabotulinum Toxin A) DIN: 02243721 Prescription Drug Trade Website Complaint regarding the direct-to-consumer advertising of Botox Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2017-03-09 White Rock Naturopathic Clinic Human Chorionic Gonadotropin (hCG) Not Specified Prescription Drug Health Canada Website Complaint regarding the advertising of unauthorized claim and direct-to-consumer advertising of hCG False, misleading or deceptive advertising (Section 9, Food and Drugs Act) and Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-03-04 Britannia Dermedics Botox Cosmetic (Onabotulinum Toxin A) DIN: 02243721 Prescription Drug Trade Website Complaint regarding the direct-to-consumer advertising of Botox Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2017-03-04 ReNue Botox Cosmetic (Onabotulinum Toxin A) DIN: 02243721 Prescription Drug Trade Website Complaint regarding the direct-to-consumer advertising of Botox Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2017-03-04 Laser Rejuvination Botox Cosmetic (Onabotulinum Toxin A) DIN: 02243721 Prescription Drug Trade Website Complaint regarding the direct-to-consumer advertising of Botox Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2017-02-24 Inopro Inc. Stérilin

Stérilin Sans Alcool
NPN: 80062600, Unlicensed Natural Health Product Health Canada Print, Website Complaint regarding the advertising of an unauthorized product and product with unauthorized claim False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-02-21 Regenerex Health Corporation Astavantage Tm Regenurex Regenurex Astaxanthin NPN: 80060233, 80060234 Natural Health Product Consumer Print, Website Complaint regarding the advertising of unauthorized claims including claims for serious disease Prohibited advertising to the general public as treatment or cure for any Schedule A disease (Section 3, Food and Drugs Act) and False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-02-14 Happy Paradise Adult None Specified None Specified None Specified Health Canada Store sign Complaint regarding the advertising of the Health Canada logo and endorsement by Health Canada. Prohibited advertising in reference to the Food and Drugs Act or its associated Regulations (Section C.01.007, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-02-04 Merck Canada Brenzys DIN: Biologic Trade Print and Website Complaint regarding an article focussing on Brenzys Misleading or deceptive advertising (Section 9, Food and Drugs Act) and advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) No follow-up required as material had already been modified/ removed/ discontinued.
2017-02-02 Quantum Healing Institute Egyptian Magic Unlicensed Natural Health Product Health Canada Website Complaint regarding the advertising of an unauthorized product False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-01-31 Prestige Cosmetics Surgery Botox Cosmetic (Onabotulinum Toxin A) and Latisse DIN: 02243721, 02350939 Prescription Drugs Consumer Website Complaint regarding the direct-to-consumer advertising of Botox and Latisse Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; Follow-up completed; Material modified/removed/discontinued.
2017-01-23 Broadcast Communications Inc. Noxitril NPN: 80073489 Natural Health Product Health Canada Radio Station Complaint regarding the advertising of unauthorized claim False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2017-01-21 Yuva Health Beauty Vitality – Calgary, Alberta Human Chorionic Gonadotropin (hCG) DIN: N/A Presciption Drug Consumer Website Complaint regarding the direct-to-consumer advertising of hCG Misleading or deceptive advertising (Section 9, Food and Drugs Act) and advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-01-21 Eveline Charles Salons, Spas, Beauty MD – Calgary, Alberta & Edmonton, Alberta Human Chorionic Gonadotropin (hCG) & Botox DIN: 02243721 Presciption Drug Consumer Website Complaint regarding the direct-to-consumer advertising of hCG and Botox Misleading or deceptive advertising (Section 9, Food and Drugs Act) and advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-01-21 Oasis Skin Institute - Calgary, Alberta Human Chorionic Gonadotropin (hCG) & Botox DIN: 02243721 Presciption Drug Consumer Website Complaint regarding the direct-to-consumer advertising of hCG and Botox Misleading or deceptive advertising (Section 9, Food and Drugs Act) and advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-01-21 Age Management Institute – Calgary, Alberta and Canmore, Alberta Human Chorionic Gonadotropin (hCG) and Botox DIN: 02243721 Presciption Drug Consumer Website Complaint regarding the direct-to-consumer advertising of hCG and Botox Misleading or deceptive advertising (Section 9, Food and Drugs Act) and advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-01-21 Calgary Weight Loss - Calgary, Alberta Human Chorionic Gonadotropin (hCG) DIN: N/A Presciption Drug Consumer Website Complaint regarding the direct-to-consumer advertising of hCG Misleading or deceptive advertising (Section 9, Food and Drugs Act) and advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-01-21 Medi Spa, Calgary, Alberta Human Chorionic Gonadotropin (hCG) & Latisse DIN:  02350939 Presciption Drug Consumer Website Complaint regarding the direct-to-consumer advertising of hCG and Latisse Misleading or deceptive advertising (Section 9, Food and Drugs Act) and advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-01-21 Eternal Health & Wellness - Calgary, Alberta Human Chorionic Gonadotropin (hCG) and Botox DIN: 02243721 Presciption Drug Consumer Website Complaint regarding the direct-to-consumer advertising of hCG and Botox Misleading or deceptive advertising (Section 9, Food and Drugs Act) and advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-01-21 Westside Laser & Light Springborough Professional Centre, Calgary, Alberta Human Chorionic Gonadotropin (hCG) and Botox DIN: 02243721 Presciption Drug Consumer Website Complaint regarding the direct-to-consumer advertising of hCG and Botox Misleading or deceptive advertising (Section 9, Food and Drugs Act) and advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-01-21 Summerwood Medical Centre - Sherwood Park, Alberta Human Chorionic Gonadotropin (hCG) DIN: N/A Presciption Drug Consumer Website Complaint regarding the direct-to-consumer advertising of hCG Misleading or deceptive advertising (Section 9, Food and Drugs Act) and advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-01-21 White Rock Naturopathic Clinic – South Surrey, British Columbia Human Chorionic Gonadotropin (hCG) and Intravenous Vitamin C therapy DIN: N/A Presciption Drug Consumer Website Complaint regarding the direct-to-consumer advertising of hCG and Intravenous Vitamin C therapy Misleading or deceptive advertising (Section 9, Food and Drugs Act) and advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-01-21 Balance Medical Center – Vancouver, British Columbia Human Chorionic Gonadotropin (hCG) DIN: N/A Presciption Drug Consumer Website Complaint regarding the direct-to-consumer advertising of hCG Misleading or deceptive advertising (Section 9, Food and Drugs Act) and advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-01-21 EnerChanges Health Clinic – Vancouver, British Columbia Human Chorionic Gonadotropin (hCG) DIN: N/A Presciption Drug Consumer Website Complaint regarding the direct-to-consumer advertising of hCG Misleading or deceptive advertising (Section 9, Food and Drugs Act) and advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-01-21 Bloom Family Wellness Centre – Vancouver, British Columbia Human Chorionic Gonadotropin (hCG) DIN: N/A Presciption Drug Consumer Website Complaint regarding the direct-to-consumer advertising of hCG Misleading or deceptive advertising (Section 9, Food and Drugs Act) and advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-01-21 Mediworks Health & Weight Loss Center – Surrey, British Columbia Human Chorionic Gonadotropin (hCG) DIN: N/A Presciption Drug Consumer Website Complaint regarding the direct-to-consumer advertising of hCG Misleading or deceptive advertising (Section 9, Food and Drugs Act) and advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-01-21 Dr Ara Elmajian & Associates – Vancouver, British Columbia Human Chorionic Gonadotropin (hCG) DIN: N/A Presciption Drug Consumer Website Complaint regarding the direct-to-consumer advertising of hCG Misleading or deceptive advertising (Section 9, Food and Drugs Act) and advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-01-21 Canada HCG Doctors Directory - Alberta, British Columbia, Ontario, Manitoba, New Brunswick and more. Human Chorionic Gonadotropin (hCG) DIN: N/A Presciption Drug Consumer Website Complaint regarding the direct-to-consumer advertising of hCG Misleading or deceptive advertising (Section 9, Food and Drugs Act) and advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-01-21 Dr Rootes’ Rapid Weight Loss Program The IV Wellness Boutique - Vancouver, British Columbia Human Chorionic Gonadotropin (hCG) DIN: N/A Presciption Drug Consumer Website Complaint regarding the direct-to-consumer advertising of hCG Misleading or deceptive advertising (Section 9, Food and Drugs Act) and advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-01-16 Funksh Inc. Funksh 360 Class I Medical Device Medical Device Health Canada Website Complaint regarding advertising of misleading product information False, misleading or deceptive advertising (Section 20, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-01-12 Québécor Média Inc. Lipo-G30 Unlicensed Natural Health Product Consumer Print Complaint regarding the advertising of an unauthorized product False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-01-12 Quantum Healing Institute – Hamilton, ON Human Chorionic Gonadotropin (hCG) DIN: N/A Presciption Drug Consumer Website Complaint regarding the direct-to-consumer advertising of hCG Misleading or deceptive advertising (Section 9, Food and Drugs Act) and advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-01-12 Total Lifestyle Solution – Windsor, ON Human Chorionic Gonadotropin (hCG) DIN: N/A Presciption Drug Consumer Website Complaint regarding the direct-to-consumer advertising of hCG Misleading or deceptive advertising (Section 9, Food and Drugs Act) and advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-01-12 Vitality MD – Toronto, ON Human Chorionic Gonadotropin (hCG) and Botox DIN: 02243721 Presciption Drug Consumer Website Complaint regarding the direct-to-consumer advertising of hCG and Botox Misleading or deceptive advertising (Section 9, Food and Drugs Act) and advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-01-12 Pinewood Natural Health Centre – Toronto, ON Botox DIN: 02243721 Presciption Drug Consumer Website Complaint regarding the direct-to-consumer advertising of Botox Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-01-12 Cloud Care Clinics – Toronto, ON Human Chorionic Gonadotropin (hCG) DIN: N/A Presciption Drug Consumer Website Complaint regarding the direct-to-consumer advertising of hCG Misleading or deceptive advertising (Section 9, Food and Drugs Act) and advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-01-12 Med-Aesthetics Medical Spa – Sarnia, ON Human Chorionic Gonadotropin (hCG), Botox and Latisse DIN: 02243721,  02350939 Presciption Drug Consumer Website Complaint regarding the direct-to-consumer advertising of hCG, Botox and Latisse Misleading or deceptive advertising (Section 9, Food and Drugs Act) and advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-01-11 Plexus Worldwide  Inc. Biocleanse Unlicensed Natural Health Product Consumer Social Media Complaint regarding the advertising of an unauthorized product False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-01-09 Québécor Média Inc. Lipo-G30 Unlicensed Natural Health Product Consumer Print Complaint regarding the advertising of an unauthorized product False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-01-04 92.1 CITI FM Noxitril NPN: 80073489 Natural Health Product Health Canada Radio Station Complaint regarding the advertising of unauthorized claim False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-01-03 Milner Wendie, Massage Ortho-Bionomy Therapist Sun Spot Unlicensed Natural Health Product Consumer In Person Complaint regarding the advertising of an unauthorized product for serious disease Prohibited advertising to the general public as treatment or cure for any Schedule A disease (Section 3, Food and Drugs Act) and False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2017-01-03 Groupon US Thin Tea 14 Day Detox Blend

Thin Tea 14 Day Fat Burn Blend
Unlicensed Natural Health Product Consumer Website Complaint regarding the advertising of an unauthorized product False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-12-22 Cliniderm Cliniderm Rosacal 30 Unlicensed Natural Health Product Trade Website Complaint regarding the advertising of unauthorized claims False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2016-12-22 Bell Lifestyle Products Inc. Lyme Immune Defence Unlicensed Natural Health Product Consumer Website Complaint regarding the advertising of an unauthorized product with serious health claims False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-12-14 Mirza Alladina Medical Ltd Ossential Peep Prep Ossential Stimulator Peel ZO Controlled Depth Peel ZO-3-Step Peel Unlicensed Prescription and Non-prescription Drugs Trade Print Complaint regarding the advertising of therapeutic claims in cosmetic-like products. Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) and Prohibited advertising of a new drug (Section C.08.002(1), Food and Drug Regulations) Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-12-09 Marks Pharmacy Joy Gel Unlicensed Natural Health Product Consumer Radio station, Website Complaint regarding the advertising of an unauthorized product for serious disease Prohibited advertising to the general public as treatment or cure for any Schedule A disease (Section 3, Food and Drugs Act) and False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-12-01 Centre for Incurable Diseases Various Products Unlicensed Natural Health Product Consumer In Person, Television Network, Website Complaint regarding the advertising of unauthorized products for serious diseases Prohibited advertising to the general public as treatment or cure for any Schedule A disease (Section 3, Food and Drugs Act) and False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2016-11-28 SCM Products Inc. Ossential Peep Prep Ossential Stimulator Peel ZO Controlled Depth Peel ZO-3-Step Peel Unlicensed Prescription and Non-prescription Drugs Trade Print Complaint regarding the advertising of therapeutic claims in cosmetic-like products. Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) and Prohibited advertising of a new drug (Section C.08.002(1), Food and Drug Regulations) Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-11-25 Campitelli3 Inc. The Morning After; Plan C NPN: 80057855 Natural Health Product Consumer Website Complaint regarding the advertising of unauthorized claims False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2016-11-24 RGR Canada Inc BotaniVape E-Liquid

Control-Max
Unlicensed Natural Health Product, Prescription Drug Health Canada Website Complaint regarding the advertising of unauthorized products including claims for serious disease Prohibited advertising to the general public as treatment or cure for any Schedule A disease (Section 3, Food and Drugs Act), False, misleading or deceptive advertising (Section 9, Food and Drugs Act) and Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2016-11-22 Essiac Canada International Essiac From Rene M Caisse Rn, Liquide

Essiac From Rene M Caisse Rn, Tisane

Essiac From Rene M Caisse Rn, Capsule
NPN: 80012914, 80012920, 80015598 Natural Health Product Trade Print, Website Complaint regarding the advertising of unauthorized claims for serious disease Prohibited advertising to the general public as treatment or cure for any Schedule A disease (Section 3, Food and Drugs Act) and False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-11-14 Campitelli3 Inc. The Morning After; Plan C NPN: 80057855 Natural Health Product Consumer Website Complaint regarding the advertising of unauthorized claims False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2016-11-11 Exzell Pharma Glutagest NPN: 80064208 Natural Health Product Consumer Print, Social Media Complaint regarding the advertising of unauthorized claim False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2016-11-07 Natural Land Products Ltd. Reishi Immune Unlicensed Natural Health Product Consumer Print, Website Complaint regarding the advertising of an unauthorized product for serious disease Prohibited advertising to the general public as treatment or cure for any Schedule A disease (Section 3, Food and Drugs Act) and False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2016-10-31 All Natural Nutritional Products (ANNP) Inc. Allnatural Clear Head, Silymarin; Allnatural Liver Health, Milk Thistle NPN: 80015611 Natural Health Product Referral-Branch Website Complaint regarding the advertising of unauthorized claim False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2016-10-31 The Himalaya Drug Company PartySmart NPN: 80046055 Natural Health Product Referral-Branch Website Complaint regarding the advertising of unauthorized claim False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2016-10-31 Jaybash Nutrition Party Knight NPN: 80042948 Natural Health Product Referral-Branch Website Complaint regarding the advertising of unauthorized claim False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2016-10-27 EZ Lifestyle Inc Over-Ez
Over-Ez
NPN: 80067260, 80073271 Natural Health Product Referral-Branch Website Complaint regarding the advertising of unauthorized claim False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2016-10-27 Stogryn Sales Ltd. Various Products Unlicensed Prescription Drug, Non-prescription Drug, Natural Health Product Trade Website Complaint regarding the advertising of unauthorized products and therapeutic claims in cosmetic-like products False, misleading or deceptive advertising (Section 9, Food and Drugs Act) and Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-10-22 Health Research Labs BioStem Unlicensed Natural Health Product Consumer Print Complaint regarding the advertising of an unauthorized product including claims for serious diseases Prohibited advertising to the general public as treatment or cure for any Schedule A disease (Section 3, Food and Drugs Act) and False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2016-10-22 Love North Wound Healing Salve Unlicensed Natural Health Product Trade Website Complaint regarding the advertising of an unauthorized product False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2016-10-22 Love North Smoky Bear Vapour Rub Unlicensed Natural Health Product Trade Website Complaint regarding the advertising of an unauthorized product False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2016-10-21 Seller on Craigslist.ca - Classified Advertisement Website Copaiba oil

Andiroba oil
Unlicensed Natural Health Product Health Canada Website Complaint regarding the advertising of unauthorized products for serious diseases Prohibited advertising to the general public as treatment or cure for any Schedule A disease (Section 3, Food and Drugs Act) and False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2016-10-11 Toronto Plastic Surgery Botox Cosmetic (Onabotulinum Toxin A) DIN: 02243721 Prescription Drug Health Canada Website Complaint regarding the direct-to-consumer advertising of Botox Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2016-10-11 Power Plastic Surgery Botox Cosmetic (Onabotulinum Toxin A) DIN: 02243721 Prescription Drug Health Canada Website Complaint regarding the direct-to-consumer advertising of Botox Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2016-09-20 Merck Canada Brenzys DIN:
02455323
02455331
Pharmaceutical Drug Trade Website Complaint regarding a press release about Brenzys Misleading or deceptive advertising (Section 9, Food and Drugs Act) and advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) No follow-up required as material had already been modified/ removed/ discontinued.
2016-09-20 Magnum Nutraceuticals Inc. G-Spring NPN: 80062662 Natural Health Product Trade Website Complaint regarding the advertising of unauthorized claims including claims for serious disease Prohibited advertising to the general public as treatment or cure for any Schedule A disease (Section 3, Food and Drugs Act) and False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-09-19 Boehringer Ingelhein Pradaxa DIN:
02312433 02312441 02358808
Prescription Drug Trade Website Complaint regarding the advertising of Pradaxa Misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2016-09-12 Janssen Concerta DIN:
02247732
02247733
02247734
02250241
Prescription Drug Trade Print Complaint regarding an article discussing Concerta Misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time
2016-09-12 RGR Canada Inc Various products Unlicensed Prescription drug Health Canada Website Complaint regarding the advertising of unauthorized products False, misleading or deceptive advertising (Section 9, Food and Drugs Act) and Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-09-02 North Shore Health Inc. Bendflex NPN: 80046579 Natural Health Product Health Canada Print Complaint regarding the advertising of unauthorized claims False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-09-01 CICTAN Health Group Corp. Cicta Immunolite NPN: 80015804 Natural Health Product Consumer Website Complaint regarding the advertising of unauthorized claims including claims for serious disease Prohibited advertising to the general public as treatment or cure for any Schedule A disease (Section 3, Food and Drugs Act) and False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-08-10 New Roots Herbal Inc. IBS Urgency NPN: 80042032 Natural Health Product Consumer Website Complaint regarding the advertising of unauthorized claims False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-07-26 Nutrition Excellence Six. T9 Tm NPN: 80039083 Natural Health Product - Homeopathic Health Canada Website Complaint regarding the advertising of unauthorized claims False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-07-25 Inventis Partners, LLC Various Products Unlicensed Natural Health Product Consumer Website Complaint regarding the advertising of therapeutic claims in cosmetic-like products False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-07-25 Blissful Radiance Essential Oils Canada Various products Unlicensed Natural Health Product Consumer Website Complaint regarding the advertising of unauthorized products False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2016-07-25 Broadcast Communications Noxitril Unlicensed Natural Health Product Health Canada Radio Station Complaint regarding the advertising of an unauthorized product False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2016-07-19 Euro Essentials Sun Protect Cream SPF 30

Bioline SPF 30 Sundefense
Unlicensed Natural Health Product Trade Print, Website Complaint regarding the advertising of unauthorized products False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2016-07-13 Closing the Gap Healthcare AngioDefender test License No: 91501 Medical Device Consumer Website Complaint regarding the advertising of AngioDefender Misleading or deceptive advertising (Section 20(1), Food and Drugs Act) Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2016-07-13 Blugenics Innovations Inc. Karen For Good Health; Karen Pure Marine Phytoplankton NPN: 80066804 Natural Health Product Trade Print, Website Complaint regarding the advertising of unauthorized claims including claims for serious disease Prohibited advertising to the general public as treatment or cure for any Schedule A disease (Section 3, Food and Drugs Act) and False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-07-06 Charlie’s Soaps and Salves Various products Unlicensed Natural Health Product Consumer Social Media, Website Complaint regarding the advertising of unauthorized products False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-06-30 Trytan Health Inc. Pro GSH 95 NPN: 80046875 Natural Health Product Trade Website Complaint regarding the advertising of unauthorized claims including claims for serious disease Prohibited advertising to the general public as treatment or cure for any Schedule A disease (Section 3, Food and Drugs Act) and False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-06-27 97.5 Big FM Noxitril Unlicensed Natural Health Product Referral-External Radio Station Complaint regarding the advertising of an unauthorized product False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-06-24 Prairie Naturals Health Products Digest-Force NPN: 80067727 Natural Health Product Consumer Social Media Complaint regarding advertising of misleading product information False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2016-06-23 Kamerycah Inc. Umi No Shizuku Fucoidan - Capsule

Umi No Shizuku Fucoidan - Powder

Umi No Shizuku Fucoidan - Liquid
NPN: 80056641, 80061570, 80061581 Natural Health Product Trade Print, Website Complaint regarding the advertising of unauthorized serious health claims False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-06-15 Extreme Tattoo Equipment None Specified None Specified None Specified Trade Website Complaint regarding the advertising of the Health Canada logo and endorsement by Health Canada. Prohibited advertising in reference to the Food and Drugs Act or its associated Regulations (Section C.01.007, Food and Drug Regulations) No follow-up required as material had already been modified/ removed/ discontinued.
2016-06-09 Slimwell – weight loss clinic Human chotionic godatropin (hCG) DIN: N/A Presciption Drug Consumer Website Complaint regarding the direct-to consumer advertising of hCG. False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-06-08 Distripharm Inc. None Specified None Specified Low Risk Veterinary Health Product Trade Website Complaint regarding the advertising of unauthorized claims False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2016-06-06 The Marnic Group Allimax; Allimax Stabilized Allicin (I) 30 Or (Ii) 90 Capsules Or (Iii) 180 Capsules NPN: 80022062 Natural Health Product Consumer Website Complaint regarding the advertising of unauthorized claims for serious diseases Prohibited advertising to the general public as treatment or cure for any Schedule A disease (Section 3, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-06-03 True Aromatherapy Products & Spa Various Products Unlicensed Natural Health Product Trade Website Complaint regarding the advertising of therapeutic claims in consumer products False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-06-03 Neu Skin Botanicals Neu Skin Botanicals Mineral Sun Protection 30 Unlicensed Natural Health Product Consumer Social Media Complaint regarding the advertising of an unauthorized product False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2016-06-03 Natural Factors Nutritional Products Limited CurcuminRich Tm; Double Strength Curcumin; Theracurmin Tm NPN: 80043455 Natural Health Product Consumer Print Complaint regarding the advertising of unauthorized claims including claims for serious disease Prohibited advertising to the general public as treatment or cure for any Schedule A disease (Section 3, Food and Drugs Act) and False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-05-31 Concession Medical Pharmacy Multiprofen CC Unlicensed Prescription Drug Consumer In Person, Print, Website Complaint regarding the direct-to-consumer advertising of a compounded product Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-05-30 Flor Marcelino Guyabano Leaves Unlicensed Natural Health Product Consumer In person Complaint regarding the advertising of unauthorized claims for serious diseases Prohibited advertising to the general public as treatment or cure for any Schedule A disease (Section 3, Food and Drugs Act) Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from individual; Follow-up completed; Individual confirmed they stopped sale and advertising.
2016-05-29 Xerion Dispensary Ltd EZ Birth DIN-HM: 80045222 Natural Health Product - Homeopathic Consumer Website Complaint regarding the advertising of unauthorized claims False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-05-27 Edelstein Cosmetic Botox Cosmetic (Onabotulinum Toxin A) and Dysport DIN: 02243721, 02387735 Prescription Drug Consumer Website Complaint regarding the direct-to-consumer advertising of Botox and Dysport Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2016-05-27 SpaMedica Botox Cosmetic (Onabotulinum Toxin A) DIN: 02243721 Prescription Drug Consumer Website Complaint regarding the direct-to-consumer advertising of Botox Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2016-05-27 Baywood Clinic Botox Cosmetic (Onabotulinum Toxin A) DIN: 02243721 Prescription Drug Consumer Website Complaint regarding the direct-to-consumer advertising of Botox Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2016-05-27 Pain Solutions iMRS System License No.: 94155 Medical Device Consumer In Person, Print Complaint regarding the advertising of an unauthorized claim for serious disease Prohibited advertising to the general public as treatment or cure for any Schedule A disease (Section 3, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-05-20 Polo Health + Longevity Centre Human Chorionic Gonadotropin (hCG) Not Specified Prescription Drug Consumer Website Complaint regarding the advertising of unauthorized claim and direct-to-consumer advertising of hCG False, misleading or deceptive advertising (Section 9, Food and Drugs Act) and Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-05-19 Intervet Canada Corp. Bravecto DIN: 02425068 Prescription Drug - Veterinary Use Trade Website Complaint regarding the direct-to-consumer advertising of Bravecto Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-05-18 Pure Joy Naturals Various Products Unlicensed Natural Health Product Consumer Website Complaint regarding the advertising of unauthorized claims including claims for serious disease Prohibited advertising to the general public as treatment or cure for any Schedule A disease (Section 3, Food and Drugs Act) and False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-05-16 Nordora Various Products Unlicensed Natural Health Product Trade Print, Website Complaint regarding the advertising of therapeutic claims in cosmetic-like products False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-05-16 Viva Health Products Ltd. Various Products Unlicensed Natural Health Product Trade Print, Website Complaint regarding the advertising of therapeutic claims in cosmetic-like products False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-05-13 Schippers Canada Ltd MS KetoProtect Plus Unlicensed Drug - Veterinary Use Referral-External Website Complaint regarding the advertising of an unauthorized product False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2016-05-05 Cloud Olympus E-Juice with nicotine Unlicensed Prescription Drug Referral-External Store sign Complaint regarding the direct-to-consumer advertising of an unauthorized product False, misleading or deceptive advertising (Section 9, Food and Drugs Act) and Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request stop sale and advertising of unlicensed product; No further action will be taken by Health Canada at this time.
2016-05-05 Huqqaa E-Juice with nicotine Unlicensed Prescription Drug Referral-External Store sign Complaint regarding the direct-to-consumer advertising of an unauthorized product False, misleading or deceptive advertising (Section 9, Food and Drugs Act) and Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request stop sale and advertising of unlicensed product; No further action will be taken by Health Canada at this time.
2016-05-05 Hippocrates Health Institute  'LifeGive' Products Unlicensed Natural Health Product Health Canada Website Complaint regarding the advertising of unauthorized products for serious diseases Prohibited advertising to the general public as treatment or cure for any Schedule A disease (Section 3, Food and Drugs Act) and False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2016-05-05 All Natural Nutritional Products (ANNP) Inc. Various Products Various NPNs Natural Health Product Referral-External Website Complaint regarding the advertising of unauthorized claims including claims for serious disease Prohibited advertising to the general public as treatment or cure for any Schedule A disease (Section 3, Food and Drugs Act) and False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-05-04 New Roots Herbal Inc. Cho-Less-Terin NPN: 80056799 Natural Health Product Consumer Print, Website Complaint regarding the advertising of unauthorized claims including claims for serious disease Prohibited advertising to the general public as treatment or cure for any Schedule A disease (Section 3, Food and Drugs Act) and False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-05-04 Alive Health Magazine Cho-Less-Terin NPN: 80056799 Natural Health Product Consumer Print Complaint regarding the advertising of unauthorized claims including claims for serious disease Prohibited advertising to the general public as treatment or cure for any Schedule A disease (Section 3, Food and Drugs Act) and False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2016-05-04 Young Living - Independent Distributor Various Products Various NPNs Natural Health Product Consumer Social Media Complaint regarding the advertising of unauthorized claims including claims for serious disease Prohibited advertising to the general public as treatment or cure for any Schedule A disease (Section 3, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-05-04 Alive Health Magazine Nutridom Tart Cherry; Nutridom Premium Tart Cherry 2000; Nutridom Tart Cherry 2000 NPN: 80063379 Natural Health Product Consumer Print Complaint regarding the advertising of unauthorized claims including claims for serious disease Prohibited advertising to the general public as treatment or cure for any Schedule A disease (Section 3, Food and Drugs Act) and False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2016-05-04 David Health International Nutridom Tart Cherry; Nutridom Premium Tart Cherry 2000; Nutridom Tart Cherry 2000 NPN: 80063379 Natural Health Product Consumer Print Complaint regarding the advertising of unauthorized claims including claims for serious disease Prohibited advertising to the general public as treatment or cure for any Schedule A disease (Section 3, Food and Drugs Act) and False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-04-29 A1 Herbal Aswagandha Tablet NPN: 80055338 Natural Health Product Consumer Website Complaint regarding the advertising of unauthorized claims for serious diseases Prohibited advertising to the general public as treatment or cure for any Schedule A disease (Section 3, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-04-27 True MediSpa Botox Cosmetic (Onabotulinum Toxin A) DIN: 02243721 Prescription Drug Trade Website Complaint regarding the direct-to-consumer advertising of Botox Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2016-04-27 SpaMedica Botox Cosmetic (Onabotulinum Toxin A) DIN: 02243721 Prescription Drug Trade Website Complaint regarding the direct-to-consumer advertising of Botox Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2016-04-27 TCC Clinic Botox Cosmetic (Onabotulinum Toxin A) DIN: 02243721 Prescription Drug Trade Website Complaint regarding the direct-to-consumer advertising of Botox and Dysport Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2016-04-27 Baywood Clinic Botox Cosmetic (Onabotulinum Toxin A) DIN: 02243721 Prescription Drug Trade Website Complaint regarding the direct-to-consumer advertising of Botox Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2016-04-27 Face Cosmetic Surgery Botox Cosmetic (Onabotulinum Toxin A) DIN: 02243721 Prescription Drug Trade Website Complaint regarding the direct-to-consumer advertising of Botox and Dysport Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2016-04-27 Dr. Nowell Solish Botox Cosmetic (Onabotulinum Toxin A) DIN: 02243721 Prescription Drug Trade Website Complaint regarding the direct-to-consumer advertising of Botox and Dysport Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2016-04-27 The Med Spa Botox Cosmetic (Onabotulinum Toxin A) DIN: 02243721 Prescription Drug Trade Website Complaint regarding the direct-to-consumer advertising of Botox and Dysport Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2016-04-27 Dr. Richard Rival Botox Cosmetic (Onabotulinum Toxin A) DIN: 02243721 Prescription Drug Trade Website Complaint regarding the direct-to-consumer advertising of Botox and Dysport Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2016-04-22 Universal Church of the Kingdom of God Holy Oil Unlicensed Natural Health Product Consumer Print Complaint regarding the advertising of an unauthorized product for serious diseases Prohibited advertising to the general public as treatment or cure for any Schedule A disease (Section 3, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-04-21 Mantra Pharma Inc. Denta-Rinse Pro 0.05%

Denta-Rinse Pro 0.02%
NPN: 80059137, 80059140 Natural Health Product Trade Website Complaint regarding the advertising of unauthorized claims False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-04-19 Bellair Laser Clinic Botox Cosmetic (Onabotulinum Toxin A) and Dysport DIN: 02243721, 02387735 Prescription Drug Consumer Website Complaint regarding the direct-to-consumer advertising of Botox and Dysport Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2016-04-12 Hemp Love Hemp Love Pure & Simple

Hemp Love Sweet Freedom
Unlicensed Natural Health Product Consumer Website Complaint regarding the advertising of unauthorized products for serious diseases Prohibited advertising to the general public as treatment or cure for any Schedule A disease (Section 3, Food and Drugs Act) and False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2016-04-11 Crazy Fox Organics Various Products Unlicensed Natural Health Product Consumer Website Complaint regarding the advertising of therapeutic claims in cosmetic-like products False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-04-11 The Results Company Inc. Vitamost FLW; Formula F L W NPN: 01963872 Natural Health Product Consumer Website Complaint regarding the advertising of unauthorized claims including claims for serious disease Prohibited advertising to the general public as treatment or cure for any Schedule A disease (Section 3, Food and Drugs Act) and False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; No follow-up required as material had already been modified/ removed/ discontinued.
2016-04-07 Distripharm Inc. Anima-Care Oreille NN.KK2Z Low Risk Veterinary Health Product Trade Website Complaint regarding the advertising of unauthorized claims False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2016-04-02 Secretropin Canada Secretropin NPN: 80047690 Natural Health Product Consumer Print, Website Complaint regarding the advertising of unauthorized claims including claims for serious disease Prohibited advertising to the general public as treatment or cure for any Schedule A disease (Section 3, Food and Drugs Act) and False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-04-01 California Laser Med Spa Botox Cosmetic (Onabotulinum Toxin A) DIN: 02243721 Prescription Drug Consumer Website Complaint regarding the direct-to-consumer advertising of Botox Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-03-31 Bio-K Plus International Inc. Various Products Various NPNs Natural Health Product Health Canada Website Complaint regarding the advertising of unauthorized claims including claims for serious disease Prohibited advertising to the general public as treatment or cure for any Schedule A disease (Section 3, Food and Drugs Act) and False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-03-30 Plexus Worldwide Inc. Accelerator + Boost Unlicensed Natural Health Product Consumer Social Media Complaint regarding the advertising of unauthorized products False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-03-24 Micronutrition Pileje Inc. Lactibiane Référence 10 Gélules NPN: 80039272 Natural Health Product Referral-External Print, Social Media, Website Complaint regarding the advertising of unauthorized claims False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-03-21 VK Imports Ferlow Botanicals Neem Cream / Neem Tree Cream Unlicensed Natural Health Product Health Canada Print, Website Complaint regarding the advertising of an unauthorized claim for serious disease in cosmetic-like product Prohibited advertising to the general public as treatment or cure for any Schedule A disease (Section 3, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-03-21 InfiniteAloe Various InfiniteAloe Products Unlicensed Natural Health Product Referral-External Website Complaint regarding the advertising of therapeutic claims in cosmetic-like products False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-03-17 Glo Skin & Spa Botox Cosmetic (Onabotulinum Toxin A) DIN: 02243721 Prescription Drug Trade Website Complaint regarding the direct-to-consumer advertising of Botox False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-03-17 Western Naturopathic MMS Unlicensed Non-prescription drug Consumer Website Complaint regarding the advertising of an unauthorized product with serious health claims False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-03-15 Trytan Health Inc. Fineforme NPN: 80062735 Natural Health Product Trade Website Complaint regarding the advertising of unauthorized claims including claims for serious disease Prohibited advertising to the general public as treatment or cure for any Schedule A disease (Section 3, Food and Drugs Act) and False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-03-15 Seller on Kijiji.ca - Classified Advertisement Website Royalty Juice Colloidal Silver Unlicensed Natural Health Product Health Canada Website Complaint regarding the advertising of an unauthorized product False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2016-03-14 Ecoideas Innovations Inc. Various Maca Products Unlicensed Natural Health Product Consumer Website Complaint regarding the advertising of therapeutic claims False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-03-14 Lorna Vanderhaeghe Health Solutions, Inc. GlucoSmart

SexSmart
NPN: 80032774, 80045250 Natural Health Product Consumer Website Complaint regarding the advertising of unauthorized claims including claims for serious disease Prohibited advertising to the general public as treatment or cure for any Schedule A disease (Section 3, Food and Drugs Act) and False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-03-11 Beliv Soapworks Healing Tattoo Balm Unlicensed Natural Health Product Consumer Social Media Complaint regarding the advertising of therapeutic claims in a cosmetic-like product False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-03-09 Herbion Canada Herbion Cough Syrup

Herbion Cold & Flu Remedy

Herbion Lozenges

Herbion Lozenges Mint
NPN: 80033661, 80031847, 80026327, 80026385 Natural Health Product Consumer Sign on Public Transit, Website Complaint regarding advertising of unauthorized claims False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-03-08 Pegasus Pharmaceuticals Group Inc. HemoMex S™ Lipo-Aid Careseng NutroPro Pak Cardio Guard HemoMex 1 Dammarane Sapogenins Injection NPN: 80021166

Various unlicensed
Natural Health Product, Non-prescription Drug Health Canada Website Complaint regarding the advertising of unauthorized claims including claims for serious disease and unauthorized products Prohibited advertising to the general public as treatment or cure for any Schedule A disease (Section 3, Food and Drugs Act) and False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-03-04 Niccolls Mobility Plus Royalty Juice Colloidal Silver Unlicensed Natural Health Product Referral-External Print Complaint regarding the advertising of an unauthorized product for serious diseases Prohibited advertising to the general public as treatment or cure for any Schedule A disease (Section 3, Food and Drugs Act) and False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2016-02-29 Canadian Generic Pharmaceutical Association N/A N/A Prescription Drug Trade Social Media Complaint regarding comparison of Generic vs. Brand Name Drugs. False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company. Follow-up completed; Material modified/removed/discontinued.
2016-02-08 Plexus Worldwide Inc. ProBio 5

Bio Cleanse
Unlicensed Natural Health Product Referral-External In Person, Print, Website Complaint regarding the advertising of unauthorized products False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-02-08 HPI Health Products Inc. Lakota Joint Care Roll-On / Lakota Muscle Pain Roll-On NPN: 80003444 Natural Health Product Health Canada Website Complaint regarding missing product information in advertisement. False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-02-03 SCM Products Inc. Revivogen Products Unlicensed Natural Health Product Consumer Website Complaint regarding the advertising of therapeutic claims in a cosmetic-like product False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-02-02 Plexus Worldwide Inc. - Independent Distributor Various Products Unlicensed Natural Health Product Trade Social Media Complaint regarding the advertising of unauthorized products including claims for serious disease Prohibited advertising to the general public as treatment or cure for any Schedule A disease (Section 3, Food and Drugs Act) and False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-01-29 Bell Lifestyle Products Inc. Bell Shark Cartilage Capsules NPN: 80042283 Natural Health Product Consumer Print Complaint regarding the advertising of unauthorized claims including claims for serious disease Prohibited advertising to the general public as treatment or cure for any Schedule A disease (Section 3, Food and Drugs Act) and False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-01-27 NuvoCare Health Sciences Various Products Various NPNs Natural Health Product Consumer Website Complaint regarding the advertising of unauthorized claims False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-01-26 Supplements ControLAB Manufacture Various Products N/A Natural Health Products Health Canada Website Complaint regarding a statement to the effect that Health Canada has endorsed the products. False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-01-26 Skin Vitality Medical Clinic Botox Cosmetic (Onabotulinum Toxin A) DIN: 02243721 Prescription Drug Trade Website Complaint regarding the direct-to-consumer advertising of Botox Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-01-20 Intelligent Fabric Technologies North America ProTx2 All-Purpose Cleaner

ProTx2 Hand Sanitizer
Unlicensed Non-prescription Drug

Natural Health Product
Consumer Website Complaint regarding the advertising of unauthorized products False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-01-15 Campitelli3 Inc. The Morning After / Plan C NPN: 80057855 Natural Health Product Consumer Website Complaint regarding advertising of unauthorized claim False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2016-01-13 Modern Veterinary Therapeutics LLC Hymatil DIN: 02431912 Prescription Drug - Veterinary Use Trade Print Complaint regarding the direct-to-consumer advertising of Hymatil Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-01-08 Genuine Health Perfect Skin / Perfect Skin: Blemish NPN: 80007361 Natural Health Product Trade Website Complaint regarding advertising of unauthorized claims False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2016-01-05 Jardine Naturals Essential Silver™ Products Various NPNs Natural Health Product Consumer Print Complaint regarding the advertising of an unauthorized claim for serious disease Prohibited advertising to the general public as treatment or cure for any Schedule A disease (Section 3, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-12-31 Lumbriko World Inc. Lumbriko Gold Unlicensed Natural Health Product Health Canada Website Complaint regarding the advertising of an unauthorized product for serious diseases Prohibited advertising to the general public as treatment or cure for any Schedule A disease (Section 3, Food and Drugs Act) and False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-12-29 Amazon.ca RevitaLash Advanced Eyelash Conditioner (2ml) Unlicensed Prescription Drug Health Canada Website Complaint regarding the direct-to-consumer advertising of an unauthorized product Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-12-26 Young Living - Independent Distributor Various products Various NPNs and Unlicensed Natural Health Product Trade Social Media, Website Complaint regarding the advertising of unauthorized products and unauthorized claims including claims for serious disease Prohibited advertising to the general public as treatment or cure for any Schedule A disease (Section 3, Food and Drugs Act) and False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-12-22 Chong Kun Dang Health Lumbriko Gold

Mega Power

Gra-Maxx
Unlicensed Natural Health Product Health Canada Print Complaint regarding the advertising of unauthorized products including for serious diseases Prohibited advertising to the general public as treatment or cure for any Schedule A disease (Section 3, Food and Drugs Act) and False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request stop sale and advertising of unlicensed product; Company confirmed they stopped sale and advertising.
2015-12-18 Rao Dermatology Botox Cosmetic (Onabotulinum Toxin A) DIN: 02243721 Prescription Drug Trade Website Complaint regarding the direct-to-consumer advertising of Botox Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued
2015-12-17 SCM Products Inc. Revivogen MD Unlicensed Natural Health Product Consumer Website Complaint regarding the advertising of therapeutic claims in a cosmetic-like product False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-12-16 Naka Herbs & Vitamins Ltd. Pro Mg12 Family products Various NPNs Natural Health Product Consumer Print, Website Complaint regarding the advertising of unauthorized claims including claims for serious disease Prohibited advertising to the general public as treatment or cure for any Schedule A disease (Section 3, Food and Drugs Act) and False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-12-11 Skinology Med Spa Botox Cosmetic (Onabotulinum Toxin A) DIN: 02243721 Prescription Drug Health Canada Website Complaint regarding the direct-to-consumer advertising of Botox Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued
2015-12-03 Nuvo Dental Botox Cosmetic (Onabotulinum Toxin A) DIN: 02243721 Prescription Drug Consumer Website Complaint regarding the direct-to-consumer advertising of Botox Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Assessment completed; Material modified/removed/discontinued.
2015-12-01 Swiss Natural, a Division of Valeant Pharmaceuticals International Inc. Solutions Energy NPN: 80015159 Natural Health Product Consumer Website Complaint regarding the advertisement of unauthorized claims False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Follow-up completed; Material modified/removed/discontinued.
2015-11-26 Capwork Laboratory Inc. Royal Reishi / Total Natural Reishi NPN: 80033171 Natural Health Product Consumer Print, Website Complaint regarding the advertising of unauthorized claims including claims for serious disease Prohibited advertising to the general public as treatment or cure for any Schedule A disease (Section 3, Food and Drugs Act) and False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-11-26 Royal Reishi Inc. Royal Reishi / Total Natural Reishi NPN: 80033171 Natural Health Product Consumer Print, Website Complaint regarding the advertising of unauthorized claims including claims for serious disease Prohibited advertising to the general public as treatment or cure for any Schedule A disease (Section 3, Food and Drugs Act) and False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-11-24 Edmonton Skin Clinic Botox Cosmetic (Onabotulinum Toxin A) DIN: 02243721 Prescription Drug Health Canada Website Complaint regarding the direct-to-consumer advertising of Botox Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued
2015-11-23 Pharma Nutrients Botanical Corporation Humifulvate

Humic fulvic acid powders
NPN: 80048642, unlicensed Natural Health Product Consumer Website Complaint regarding the advertising of unauthorized products and unauthorized claims including claims for serious disease Prohibited advertising to the general public as treatment or cure for any Schedule A disease (Section 3, Food and Drugs Act) and False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-11-23 Ottawa Dental Care Botox Cosmetic (Onabotulinum Toxin A) DIN: 02243721 Prescription Drug Health Canada Website Complaint regarding the direct-to-consumer advertising of Botox Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued
2015-11-20 Mcneil Consumer Healthcare Division of Johnson & Johnson Inc Extra Strength Tylenol Complete Cold, Cough & Flu Plus Mucus Relief DIN: 2365774 OTC Consumer Social Media Complaint regarding lack of adequate safety warning False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2015-11-18 Botanical Kratom Kratom capsules and powders Unlicensed Natural Health Product Health Canada Website Complaint regarding the advertising of unauthorized products False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-11-18 Kijiji.ca - Classified Advertisement Website Kratom capsules and powders Unlicensed Natural Health Product Health Canada Website Complaint regarding the advertising of unauthorized products False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-11-10 Herb-e-Concept Inc. Lt03

Lto3 Sans Saveur
NPN: 80051153, 80019058 Natural Health Product Trade Print, Website Complaint regarding the advertising of unauthorized claims for serious disease Prohibited advertising to the general public as treatment or cure for any Schedule A disease (Section 3, Food and Drugs Act) and False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-11-06 Novartis Vaccines and Diagnostics Inc. Fluad Pediatric1 DIN: 0243488 Vaccine (Schedule D Drug) Trade Press Release Complaint regarding the advertising of unauthorized claims False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2015-11-04 Refresh MD Botox Cosmetic (Onabotulinum Toxin A) and Dysport DIN:
02243721, 02387735
Prescription Drug Consumer Print Complaint regarding the direct-to-consumer advertising of Botox and Dysport Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-11-02 Inzone Central Various products Unlicensed Prescription and Non-prescription Drugs - Veterinary Use Referral-External Website Complaint regarding the advertising of unauthorized products including direct-to-consumer-advertising of prescription drugs False, misleading or deceptive advertising (Section 9, Food and Drugs Act) and Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; Company did not comply; Contacted classified advertisement website for removal of non-compliant material.
2015-11-02 Kijiji.ca - Classified Advertisement Website Various products Unlicensed Prescription and Non-prescription Drugs - Veterinary Use Referral-External Website Complaint regarding the advertising of unauthorized products including direct-to-consumer-advertising of prescription drugs False, misleading or deceptive advertising (Section 9, Food and Drugs Act) and Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-11-02 Just Like Children Various products Unlicensed Prescription and Non-prescription Drugs - Veterinary Use Referral-External Website Complaint regarding the advertising of unauthorized products including direct-to-consumer-advertising of prescription drugs False, misleading or deceptive advertising (Section 9, Food and Drugs Act) and Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Material modified/removed/discontinued.
2015-10-30 Active Body Nutrition Kaizen Ephedrine 8mg / Ephedrine 8mg NPN: 80009008 Natural Health Product Referral-External Website Complaint regarding advertising of unauthorized claims False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-10-28 VitaTree Nutritionals Vita Tree Hair, Skin And Nails

Vitatree Probiotics

Vitatree Memory And Brain Booster

Vitafish Oil™

Vitatree Stress And Sleep Formula

Vitatree Fat Burner

Vita Tree Parasite Cleanse

Vitawomen'S Formula

Vita Detox™

Vita Tree Allergy Formula

Vitatree Cold/Flu And Immune Formula
NPN: 80028141, 80018778, 80043130, 80012797, 80033784, 80030091, 80051699, 80030687, 80039307, 80052571, 80040918 Natural Health Product Consumer Website Complaint regarding the advertising of unauthorized claims including claims for serious disease Prohibited advertising to the general public as treatment or cure for any Schedule A disease (Section 3, Food and Drugs Act) and False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-10-27 R. Max Health Gladiator Gel Unlicensed Natural Health Product Health Canada Website Complaint regarding the advertising of an unauthorized product False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2015-10-23 Herpesgone Herpesgone Unlicensed Natural Health Product Consumer Website Complaint regarding the advertising of an unauthorized product for serious disease Prohibited advertising to the general public as treatment or cure for any Schedule A disease (Section 3, Food and Drugs Act) and False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2015-10-23 Chaga.ca Chaga products Unlicensed Natural Health Product Trade Website Complaint regarding the advertising of unauthorized products for serious diseases Prohibited advertising to the general public as treatment or cure for any Schedule A disease (Section 3, Food and Drugs Act) Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-10-20 Northern Media Inc. Matrix 360 Fat Magnet/ Matrix 360/ Matrix 7/ Raspberry Ketone With Green Tea NPN: 80041588 Natural Health Product Consumer Print Complaint regarding advertising of unauthorized claims False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-10-19 Endoceutics Inc. Vaginorm Unlicensed Investigational Drug Trade Website Complaint regarding advertising of an investigational drug to the general public Prohibited advertising of a new drug (Section C.08.002(1), Food and Drug Regulations) and False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-10-13 Morning Sun Health Foods Strauss Heartdrops / Strauss Heart Drops

Umac (Unique Marine Algae Concentrate) Core

Umac (Unique Marine Algae Concentrate) Core Liquid

Nature'S Aid / Nature’s Aid Skin Gel
NPN:
80030089, 80033696, 80039434, 80039435, 80021430
Natural Health Product Consumer Print Complaint regarding the advertising of unauthorized claims including claims for serious disease Prohibited advertising to the general public as treatment or cure for any Schedule A disease (Section 3, Food and Drugs Act) and False, misleading or deceptive advertising (Section 9, Food and Drugs Act) No further action will be taken by Health Canada at this time.
2015-10-09 Lemmo Integrated Cancer and Care Centre Celcius Thermo Cancer Select (TCS) Unlicensed Medical Device Consumer Website Complaint regarding the advertising of an unauthorized product Advertising of an unlicensed device (Section 27, Medical Devices Regulations) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-10-05 Wood Wyant Inc. Complete 6000

Complete 6000 Wipes
DIN:
02429004, 02434210
Non-prescription Drug - Disinfectant Consumer Print, Website Complaint regarding advertising of misleading product information False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-10-05 Naticura Inc. Alleviate NPN: 80047183, 80047306 Natural Health Product Health Canada Website Complaint regarding advertising of unauthorized claims False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-10-01 Pharmigene PG5801 Detection Kit Unlicensed Medical Device Consumer Email Ad Complaint regarding the advertising of an unauthorized product Advertising of an unlicensed device (Section 27, Medical Devices Regulations) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-09-29 Aviva Natural Health Solutions Oncolyn Unlicensed Natural Health Product Health Canada Website Complaint regarding the advertising of an unauthorized product for serious diseases False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-09-23 Onegenew International Group Inc. OneGenew Herbal Compound Concentrate Unlicensed Natural Health Product Consumer Website Complaint regarding the advertising of an unauthorized product for serious diseases Prohibited advertising to the general public as treatment or cure for any Schedule A disease (Section 3, Food and Drugs Act) and False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-09-23 Canadian Phytopharmaceuticals Corp Skinny Down

Brain Life / Brain Focus
NPN:
80062162, 80061896
Natural Health Products Consumer Print Complaint regarding the advertising of unauthorized claims for serious diseases Prohibited advertising to the general public as treatment or cure for any Schedule A disease (Section 3, Food and Drugs Act) and False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-09-22 Young Living Various Products Unlicensed Natural Health Products Consumer Unknown Complaint regarding the advertising of unauthorized products for serious diseases Prohibited advertising to the general public as treatment or cure for any Schedule A disease (Section 3, Food and Drugs Act) and False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-09-22 Northern Media Inc. Matrix 360 Fat Magnet/ Matrix 360/ Matrix 7/ Raspberry Ketone With Green Tea NPN: 80041588 Natural Health Product Trade Print Complaint regarding advertising of unauthorized claims False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-09-16 Northern Media Inc. Matrix 360 Fat Magnet/ Matrix 360/ Matrix 7/ Raspberry Ketone With Green Tea NPN: 80041588 Natural Health Product Trade Print Complaint regarding advertising of unauthorized claims False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-09-16 Alberta Veterinary Laboratories (AVL) Meloxicam Oral Suspension, USP (15mg/ml) Unlicensed Prescription Drug - Veterinary Use Trade Print Complaint regarding the advertising of an unauthorized product to healthcare professionals False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-09-11 Herc’s Nutrition Limited MuscleTech Hydroxystim Capsules Unlicensed Prescription Drug Trade Website Complaint regarding the direct-to-consumer advertising of an unauthorized product False, misleading or deceptive advertising (Section 9, Food and Drugs Act) and  Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2015-09-04 Dr. Alex Wakter Botox Cosmetic (Onabotulinum Toxin A) DIN: 02243721 Prescription Drug Trade Website Complaint regarding the direct-to-consumer advertising of Botox Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-09-03 Yaletown Naturopathic Clinic Celcius Thermo Cancer Select (TCS) Unlicensed Medical Device Trade Website Complaint regarding the advertising of an unlicensed device available only for special access Advertising of an unlicensed device (section 27, Medical Devices Regulations) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-09-02 REFRESH Hang Over / Nirvana NPN:
80051859
Natural Health Product Consumer Website Complaint regarding the advertising of unauthorized claims False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-08-29 Natural Wellbeing Distribution Inc. Hair Essentials

Fo-Ti Root Extract

Nourishing Hair Oil
NPN:
80050992, unlicensed, unlicensed
Natural Health Products Consumer Website Complaint regarding the advertising of unauthorized claims and unauthorized products False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-08-28 REFRESH Hang Over / Nirvana NPN:
80051859
Natural Health Product Consumer Website Complaint regarding the advertising of unauthorized claims False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-08-27 Edmonton Journal OPC Factor Unlicensed Prescription Drug Natural Health Products Consumer Print Complaint regarding the direct-to-consumer advertising of an unauthorized product for serious disease False, misleading or deceptive advertising (Section 9, Food and Drugs Act) and Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2015-08-27 David Geller Associates Enhanced Formula OPC Factor

OPC Factor Original Formula
Unlicensed Prescription Drug

Natural Health Product
Consumer Print Complaint regarding the direct-to-consumer advertising of unauthorized products for serious disease Prohibited advertising to the general public as treatment or cure for any Schedule A disease (Section 3, Food and Drugs Act), False, misleading or deceptive advertising (Section 9, Food and Drugs Act) and Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2015-08-27 Aliven Labs Enhanced Formula OPC Factor

OPC Factor Original Formula
Unlicensed Prescription Drug

Natural Health Product
Consumer Print, Website Complaint regarding the direct-to-consumer advertising of unauthorized products for serious disease Prohibited advertising to the general public as treatment or cure for any Schedule A disease (Section 3, Food and Drugs Act), False, misleading or deceptive advertising (Section 9, Food and Drugs Act) and Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2015-08-20 The Shopping Channel Vita Tree Hair, Skin and Nails

VitaTree Whole Food Iron Complex

Vitatree Cold/Flu And Immune Formula

Vitawomen'S Formula
NPN: 80028141, 80053931, 80040918, 80030687, 80038042 Natural Health Product Consumer Website Complaint regarding the advertising of unauthorized claims including claims for serious disease Prohibited advertising to the general public as treatment or cure for any Schedule A disease (Section 3, Food and Drugs Act) and False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-08-20 Le Canada Ventures Inc. Md Factor NPN: 80038042 Natural Health Product Consumer Website Complaint regarding the advertising of unauthorized claims False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-08-20 One Stop Vape Shop Electronic smoking products Unlicensed Prescription Drug Consumer Radio Station, Website Complaint regarding the direct-to-consumer advertising of an unauthorized product False, misleading or deceptive advertising (Section 9, Food and Drugs Act) and Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request stop sale and advertising of unlicensed product; No further action will be taken by Health Canada at this time.
2015-08-19 Prime Health Products Various Products Unlicensed Natural Health Products Health Canada Website Complaint regarding the advertising of unauthorized products for serious diseases False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2015-08-19 SVN Fuel Supplements - Mission, BC Dolphin Water Unlicensed Natural Health Product Consumer In Person, Print Complaint regarding the advertising of unauthorized product for serious diseases False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-08-18 Journal de Montréal Matrix 360 Fat Magnet/ Matrix 360/ Matrix 7/ Raspberry Ketone With Green Tea NPN:
80041588
Natural Health Product Consumer Print Complaint regarding the advertising of unauthorized claims False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-08-18 Northern Media Inc. Matrix 360 Fat Magnet/ Matrix 360/ Matrix 7/ Raspberry Ketone With Green Tea NPN:
80041588
Natural Health Product Consumer Print Complaint regarding the advertising of unauthorized claims False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-08-17 Dr. Marcia Hartt Botox Cosmetic (Onabotulinum Toxin A) DIN: 02243721 Prescription Drug Trade Website Complaint regarding the direct-to-consumer advertising of Botox Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-08-16 Tri-Cities NOW Bell Shark Cartilage Capsules

Prostate Ezee Flow Tea

Shape And Health

Bell Shark Liver Oil
NPN:
80042283, 80051642, 80051637, 80036946
Natural Health Products Consumer Print Complaint regarding the advertising of unauthorized claims including claims for serious diseases False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-08-16 Bell Lifestyle Products Inc. Bell Shark Cartilage Capsules

Prostate Ezee Flow Tea

Shape And Health

Bell Shark Liver Oil
NPN:
80042283, 80051642, 80051637, 80036946
Natural Health Products Consumer Print Complaint regarding the advertising of unauthorized claims including claims for serious diseases False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-07-31 NutriPur Inc. Bambousil / Hair-Skin-Nails / Bamboo Silica / Hair-Skin-Nails-Bones NPN:
80039971
Natural Health Product Trade Print Complaint regarding the advertising of unauthorized claims False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-07-20 Glenmore Healthcare Human Chorionic Gonadotrophin (hCG) DIN: 02247459 Prescription Drug Trade Website Complaint regarding advertising of unauthorized claims and direct-to-consumer advertising of hCG False, misleading or deceptive advertising (Section 9, Food and Drugs Act) and Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-07-20 Oasis Medical Clinic Human Chorionic Gonadotrophin (hCG) DIN: 02247459 Prescription Drug Trade Website Complaint regarding advertising of unauthorized claims and direct-to-consumer advertising of hCG False, misleading or deceptive advertising (Section 9, Food and Drugs Act) and Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-07-20 True Balance Human Chorionic Gonadotrophin (hCG) DIN: 02247459 Prescription Drug Trade Website Complaint regarding advertising of unauthorized claims and direct-to-consumer advertising of hCG False, misleading or deceptive advertising (Section 9, Food and Drugs Act) and Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-06-30 Canadian Generic Pharmaceutical Association Generic Drugs Various DINs Prescription Drugs Trade Social Media Complaint regarding advertising of unauthorized claims False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance verification ongoing; Health Canada is assessing the issue.
2015-06-26 Dr. Gordon Owen Teleford's Clinic Cloud Vitamin A Cream Unlicensed Natural Health Product Consumer In person, Website Complaint regarding the advertising of therapeutic claims in a cosmetic-like product False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-06-25 Fisher Wallace Laboratories, LLC. FW-100 Cranial Stimulator Device Licence No.: 92984 Medical Device Trade Website Complaint regarding the advertising of an unauthorized claim for serious disease False, misleading or deceptive advertising (section 20, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-06-22 Pure Lab Vitamins Inc. Alkapure NPN:
80037471
Natural Health Product Consumer Website Complaint regarding the advertising of unauthorized claims for serious diseases False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-06-22 Storz & Bickel GMBH & Co.KG Volcano Medic Licence No.: 82405 Medical Device Consumer Website Complaint regarding the advertising of an unauthorized claim for serious disease False, misleading or deceptive advertising (section 20, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-06-11 Healthy Foundations Clinic Botox Cosmetic (Onabotulinum Toxin A) DIN: 02243721 Prescription Drug Trade Website Complaint regarding the direct-to-consumer advertising of Botox Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-06-03 Atomik Nutrition - Joliette, QC Ephedrine Hcl NPN:
80016366
Natural Health Product Consumer In Person Complaint regarding the advertising of unauthorized claims False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-06-03 Prius Clinic Botox Cosmetic (Onabotulinum Toxin A) DIN: 02243721 Prescription Drug Trade Website Complaint regarding the direct-to-consumer advertising of Botox Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-05-29 LesPAC Classified Advertisement Website Baume du Druide / Druid Balm Unlicensed Natural Health Product Consumer Website Complaint regarding the advertising of an unauthorized product False, misleading or deceptive advertising (Section 9, Food and Drugs Act) No follow-up required as material had already been modified/ removed/ discontinued.
2015-05-29 LesPAC Classified Advertisement Website Argent Colloïdal Unlicensed Natural Health Product Consumer Website Complaint regarding the advertising of an unauthorized product with serious health claims False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2015-05-29 LesPAC Classified Advertisement Website VidatoX Unlicensed Natural Health Product Consumer Website Complaint regarding the advertising of an unauthorized product with serious health claims False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2015-05-28 MAP International Various Products Unlicensed Natural Health Products Consumer Website Complaint regarding the advertising of unauthorized products False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2015-05-25 West Coast Vape E-Cigs/ E-Vapes/ E-Juices Unlicensed Prescription Drug Consumer Website, Store Sign Complaint regarding the direct-to-consumer advertising of an unauthorized product False, misleading or deceptive advertising (Section 9, Food and Drugs Act) and Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request stop sale and advertising of unlicensed product; No further action will be taken by Health Canada at this time.
2015-05-22 Apotex Inc. Generic Drugs Various DINs Prescription Drugs Trade Print Complaint regarding advertising of unauthorized claims False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-05-21 Vitazan Herbs & Vitamins Inc. Various Products Various NPNs Natural Health Product Consumer Website Complaint regarding the advertising of misleading product information and unauthorized claims for serious diseases Prohibited advertising to the general public as treatment or cure for any Schedule A disease (Section 3, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-05-20 HerbaMAX Inc. Various Products Various NPNs Natural Health Products Health Canada Website Complaint regarding the advertising of unauthorized claims including claims for serious diseases False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-05-19 Impression dental Medical Cosmetics Botox Cosmetic (Onabotulinum Toxin A) and Latisse DIN: 02243721, 02350939 Prescription Drugs Trade Website Complaint regarding the direct-to-consumer advertising of Botox and Latisse Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2015-05-19 Mobile Medical Cosmetics Botox Cosmetic (Onabotulinum Toxin A) and Latisse DIN: 02243721, 02350939 Prescription Drugs Trade Website Complaint regarding the direct-to-consumer advertising of Botox and Latisse Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2015-05-14 Nutripur Inc. Firm'Ngro®

Firm'Ngro Firming Mask

Firm'Ngro Lifting Gel

Firm'Ngro Volumnizing Cream
NPN: 80033701, Unlicensed Natural Health Product Consumer Print, Website Complaint regarding the advertising of unauthorized claims and unauthorized products False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-05-13 Quench Essentials Various Products Various NPNs Natural Health Products Trade Website Complaint regarding advertising of unauthorized claims False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-05-08 Quantum Nutrition Schinoussa Beautiful (Marine Collagen) NPN:
80052277
Natural Health Product Trade Website Complaint regarding the advertising of unauthorized claims False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2015-05-06 New Image Cosmetic Botox Cosmetic (Onabotulinum Toxin A) DIN: 02243721 Prescription Drug Trade Website Complaint regarding the direct-to-consumer advertising of Botox Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-05-06 SpaSation Botox Cosmetic (Onabotulinum Toxin A) DIN: 02243721 Prescription Drug Trade Website Complaint regarding the direct-to-consumer advertising of Botox Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2015-05-01 Nanton Neutraceuticals Rhoziva

Rhoziva

Rhoziva Plus Same / Rhoziva With Same
NPN: 80031321, 80043861, 80060992 Natural Health Product Health Canada Print Complaint regarding the advertising of an unauthorized claim for serious disease Prohibited advertising to the general public as treatment or cure for any Schedule A disease (Section 3, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-04-30 My Health Supplements (MHS) Nourishing Waves Kelp NPN:
80045963
Natural Health Product Consumer Print Complaint regarding the advertising of unauthorized claims for serious diseases False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-04-29 Your True Companion Pet Products Colloidal Silver Unlicensed Non-prescription Drug - Veterinary Use Trade Website Complaint regarding the advertising of an unauthorized product for serious diseases Prohibited advertising to the general public as treatment or cure for any Schedule A disease (Section 3, Food and Drugs Act) and False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-04-28 Sprout Growers Colloidal Silver Unlicensed Natural Health Product Referral-External Print, Website Complaint regarding the advertising of an unauthorized product for serious disease False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2015-04-23 Lernapharm (Loris) Inc. LORIS - I.V.

LORIS Swabstick –120 mm

LORIS Swabstick –MACRO-150 mm
DIN:
02297442, Unlicensed, Unlicensed
Non-prescription Drugs Health Canada Website Complaint regarding the advertising of unauthorized serious health claims and unauthorized products False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request stop sale of unlicenced product and correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-04-22 Ferme Eugénia Enr. Ô Magic Colloidal Silver 10ppm

Ô Magic Colloidal Silver30ppm

Ô Magic Colloidal Gold 20ppm
Unlicensed Natural Health Product Consumer Website Complaint regarding the advertising of unauthorized products for serious diseases Prohibited advertising to the general public as treatment or cure for any Schedule A disease (Section 3, Food and Drugs Act) and False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-04-21 Searles Dermatology Botox Cosmetic (Onabotulinum Toxin A) DIN: 02243721 Prescription Drug Trade Website Complaint regarding the direct-to-consumer advertising of Botox Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2015-04-19 Young Living Various Products Unlicensed Natural Health Products Consumer In person Complaint regarding the advertising of unauthorized products and cosmetic-like products with therapeutic claims False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-04-17 Mission Falls Solutions Mission Falls Premium Ionic Silver Solutions

Mission Falls Premium Ionic Silver Solution Spray

Ionic Silver Solution Spray
NPN:
80048689, 80048692, 80054343
Natural Health Products Consumer Website Complaint regarding the advertising of several products  for serious diseases False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-04-15 Atlas-Medic Inc. Cramergesic Unlicensed Natural Health Product Trade Website Complaint regarding the advertising of an unauthorized product False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2015-04-13 Bell Lifestyle Products Inc. Natural Superior Hair Formula Unlicensed Natural Health Product Consumer Website Complaint regarding the advertising of an unauthorized product False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request stop sale of unlicenced product and correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-04-11 Canadian MediPain Botox Cosmetic (Onabotulinum Toxin A) DIN:
02243721
Prescription Drug Trade Print, Website Complaint regarding the direct-to-consumer advertising of Botox Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2015-04-09 Southlake Regional Hospital Nanostim Leadless Pacemaker Nanostim Delivery System Catheter Unlicensed Medical Device Trade Print Complaint regarding the advertising of an unlicensed device available only for investigational testing Advertising of an unlicensed device (sections 87, Medical Devices Regulations) Compliance letter sent to request correction of non-compliance; Received satisfactory response from organization; Follow-up completed; Material modified/removed/discontinued.
2015-04-09 Vitepro Influenzinum 9CH DIN-HM: 80007614 Natural Health Product Trade Website Complaint regarding advertising of unauthorized claims False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-04-09 Vita Shop Pascoleucyn DIN-HM: 80022208 Natural Health Product Trade Website Complaint regarding advertising of unauthorized claims False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-04-09 Health Palace Pascoleucyn Forte DIN-HM: 80005046 Natural Health Product Trade Website Complaint regarding advertising of unauthorized claims False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-04-09 Alberta Homeopathic Medical Clinic Human Chorionic Gonadotrophin (hCG) DIN: 02247459 Prescription Drug Trade Website Complaint regarding advertising of unauthorized claims and direct-to-consumer advertising of hCG False, misleading or deceptive advertising (Section 9, Food and Drugs Act) and Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-04-09 Feel Good Natural Health Store Influenzinum 9CH DIN-HM: 80012471 Natural Health Product Trade Website Complaint regarding advertising of unauthorized claims False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-04-09 Health Street Influenzinum 9CH DIN-HM: 80007614 Natural Health Product Trade Website Complaint regarding advertising of unauthorized claims False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-04-09 National Nutrition Influenzinum Prevention DIN-HM: 80012471 Natural Health Product Trade Website Complaint regarding advertising of unauthorized claims False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-04-09 Nutrichem Influenzinum 9CH DIN-HM: 80007614 Natural Health Product Trade Website Complaint regarding advertising of unauthorized claims False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-04-09 Well.ca Influenzinum Prevention DIN-HM: 80012471 Natural Health Product Trade Website Complaint regarding advertising of unauthorized claims False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-04-09 Vitamart Influenzinum 9CH DIN-HM: 80007614 Natural Health Product Trade Website Complaint regarding advertising of unauthorized claims False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-04-09 The Vitamin Shop Influenzinum 9CH DIN-HM: 80007614 Natural Health Product Trade Website Complaint regarding advertising of unauthorized claims False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-03-30 Shandong Pang’s Biochemical Co. Ltd. Ultra Deep, Derm Deep, Medium, and Finelines Hyaluronic Acid Fillers Unlicensed Medical Device Consumer Website Complaint regarding the advertising of unauthorized products Sale and advertising of an unlicensed device (Sections 26 and 27, Medical Devices Regulations) Compliance letter sent to request stop sale and advertising of unlicensed product; No further action will be taken by Health Canada at this time.
2015-03-27 Groupe Procité Inc. Matrix 360 Fat Magnet/ Matrix 360/ Matrix 7/ Raspberry Ketone With Green Tea NPN: 80041588 Natural Health Product Consumer Print Complaint regarding the advertising of unauthorized claims False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-03-25 Xenovax Xenovax Unlicensed Natural Health Product APA Print Complaint regarding the advertising of an unauthorized product False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2015-03-20 Biotechnologies Explorer Canada Harp Seal Oil Omega-3 / Bec Harp Seal Oil / Ind Harp Seal Oil NPN:
80001795
Natural Health Product Consumer Website Complaint regarding advertising of unauthorized serious health claims False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-03-19 Xerion Dispensary Ltd. Mozi-Q/ Xerion Formula

Mozi-Q For Kids/ Mozi-Q
DIN-HM:
80031902,
80050684
Natural Health Product - Homeopathic Consumer Website Complaint regarding advertising of unauthorized claims False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2015-03-19 Shea Butter Source Shea Butter Unlicensed Natural Health Product Referral-External Website Complaint regarding the advertising of an unauthorized product False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2015-03-16 OrthoCanada Medical BTL High Intensity Laser Unlicensed Medical Device Consumer Website Complaint regarding the advertising of an unauthorized product Sale and advertising of an unlicensed device (sections 26 and 27, Medical Devices Regulations) Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2015-03-06 Quantum Nutrition Schinoussa Beautiful (Marine Collagen) NPN:
80052277
Natural Health Product Trade Website Complaint regarding advertising of unauthorized claims False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2015-03-03 Lorna Vanderhaeghe Health Solutions, Inc. Magnesium Bisglycinate NPN: 80031872 Natural Health Product Consumer Website Complaint regarding the advertising of unauthorized claims including claims for serious disease Prohibited advertising to the general public as treatment or cure for any Schedule A disease (Section 3, Food and Drugs Act) and False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-03-02 Kingston Cosmetic Institute Botox Cosmetic (Onabotulinum Toxin A) DIN: 02243721 Prescription Drug Trade Website Complaint regarding the direct-to-consumer advertising of Botox Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Complaince letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2015-03-02 David Health International Wild Peru Maca Powder/ Inka Maca Powder/ Inka Black Maca Powder/ Inka Red Maca Powder/ Silvera Maca Powder

Wild Peru Maca Original/ Wild Peru Maca Black/ Wild Peru Maca Red
NPN:
80062479, 80036489
Natural Health Products Consumer Website Complaint regarding the advertising of an unauthorized product and products with unauthorized claims False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request stop sale of unlicenced product and correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-03-02 Kingston Laser Botox Cosmetic (Onabotulinum Toxin A) DIN: 02243721 Prescription Drug Trade Website Complaint regarding the direct-to-consumer advertising of Botox Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-03-02 Polish Salon & Spa Botox Cosmetic (Onabotulinum Toxin A) DIN: 02243721 Prescription Drug Trade Website Complaint regarding the direct-to-consumer advertising of Botox Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-02-23 Navy Bean Handmade Apothecary Various Products Unlicensed Natural Health Products Trade Website Complaint regarding the advertising of therapeutic claims in cosmetic-like products False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-02-21 Young Living Various Products Unlicensed Natural Health Products Consumer In person, Email Ad, Website Complaint regarding the advertising of unauthorized products and cosmetic-like products with therapeutic claims False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-02-20 Refresh MD Botox Cosmetic (Onabotulinum Toxin A) DIN: 02243721 Prescription Drug Trade Website Complaint regarding the direct-to-consumer advertising of Botox Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-02-20 Beauty Rewind Botox Cosmetic (Onabotulinum Toxin A) DIN: 02243721 Prescription Drug Trade Website Complaint regarding the direct-to-consumer advertising of Botox Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-02-20 Le Capucin Silver Guard Unlicensed Natural Health Product Consumer Website Complaint regarding the advertising of therapeutic claims in a cosmetic-like product False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-02-19 Bell Lifestyle Products Inc. Blood Pressure Formulation Combo NPN:
80053068
Natural Health Product Consumer Website Complaint regarding the advertising of unauthorized claims for serious diseases False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-02-19 David Health International Chaga Mushroom Products Unlicensed Natural Health Product Consumer Print, Website Complaint regarding the advertising of unauthorized products for serious diseases False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-02-11 Life Choice Ltd. DMAE Restorative Cream 59g Unlicensed Natural Health Product Consumer Television Network, Website Complaint regarding the advertising of therapeutic claims in a cosmetic-like product False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2015-02-10 Transforming Health Inc. Ultimate Male/ Ultimate Male Energy

Ultimate Libido/ Ultimate Epimedium

Ultimate Maca/ Ultimate Maca Energy
NPN: 80035769, 80039086, 80032889 Natural Health Product Consumer Print, Website Complaint regarding advertising of unauthorized claims False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-02-04 Elyvia Lab Inc. Elyvia S Unlicensed Natural Health Product Consumer Print, Website Complaint regarding the advertising of unauthorized products False, misleading or deceptive advertising (section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-02-04 Joe Laser Botox Cosmetic (Onabotulinum Toxin A) DIN: 02243721 Prescription Drug Trade Website Complaint regarding the direct-to-consumer advertising of Botox Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-02-04 AM740 Zoomer Radio Prevagen Unlicensed Natural Health Product APA Radio Station Complaint regarding the advertising of an unauthorized product False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-02-03 Herbion Canada Herbion Cough Syrup For Children/ Herbion Cough Syrup For Kids/ Herbion Cough Syrup For Children Cherry Flavour/ Herbion Cough Syrup For Kids Cherry Flavour/ Linkus Cough Syrup For Kids NPN: 80042293 Natural Health Product Consumer Label, Website Complaint regarding advertising of unauthorized claims False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-01-30 Health Research Laboratories, LLC Corexion

The Ultimate Cardio-Cleanse
Unlicensed Natural Health Products Consumer Print Complaint regarding the advertising of unauthorized products for serious diseases False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2015-01-21 Codeco Nutrition NanoCal/ Nano-Cal NPN:
80043484
Natural Health Product Trade Print, Website Complaint regarding the advertising of an unauthorized product for serious diseases False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-01-21 Dr. Marcia Hartt Website Botox Cosmetic (Onabotulinum Toxin A) DIN: 02243721 Prescription Drug Trade Website Complaint regarding the direct-to-consumer advertising of Botox Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-01-12 Canada Head Office for Varumin Varumin Unlicensed Natural Health Product Consumer Print, Website Complaint regarding the advertising of an unauthorized product for serious diseases False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2015-01-09 Pure North S'Energy Foundation Vitamin C 1000 mg with Vitamin D 4000 IU Unlicensed Prescription Drug Consumer Print, Website Complaint regarding the direct-to-consumer advertising of an unauthorized product False, misleading or deceptive advertising (Section 9, Food and Drugs Act) and Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2015-01-05 Clinique D’Esthetique Monika Prowave LX Licence No.: 63249 Medical Device Consumer Website Complaint regarding the advertising of unauthorized claims False, misleading or deceptive advertising (section 20, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-01-05 Canada Head Office for Varumin Varumin Unlicensed Natural Health Product Consumer Print, Website Complaint regarding the advertising of an unauthorized product for serious diseases False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2014-12-19 Xenex Laboratories Inc DMSO Unlicensed Natural Health Product Trade Website Complaint regarding the advertising of therapeutic claims False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2014-12-18 Osha Mae Various products Unlicensed Natural Health Products Health Canada Website Complaint regarding the advertising of various cosmetic-like products with therapeutic claims including serious diseases claims False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2014-12-11 Zwell Canada Zwell Menomendz NPN: 80030140 Natural Health Product APA Email Ad Complaint regarding advertising of unauthorized claims False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2014-12-11 CGPA Generic Drugs Various DINs Prescription Drugs Trade Print Complaint regarding advertising of unauthorized claims False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2014-12-03 Royal Natural Products Co. Apiario Silvestre - Propolis Glycolic Solution NPN: 80006418 Natural Health Product Consumer Print, Website Complaint regarding advertising of unauthorized claims False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2014-11-28 Refresh MD Botox Cosmetic (Onabotulinum Toxin A) and Latisse DIN: 02243721, 02350939 Prescription Drug Trade Website Complaint regarding the direct-to-consumer advertising of Botox Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2014-11-28 Insight Enterprises Matrix 360 Fat Magnet/ Matrix 360/ Matrix 7/ Raspberry Ketone With Green Tea NPN: 80041588 Natural Health Product Consumer Print Complaint regarding the advertising of unauthorized claims False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2014-11-26 DermAesthetics Medi-Spa Botox Cosmetic (Onabotulinum Toxin A) and Latisse DIN: 02243721, 02350939 Prescription Drugs Trade Website Complaint regarding the direct-to-consumer advertising of Botox Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2014-11-26 Riverbend Medical Esthetics Botox Cosmetic (Onabotulinum Toxin A) and Latisse DIN: 02243721, 02350939 Prescription Drugs Trade Website Complaint regarding the direct-to-consumer advertising of Botox and Latisse Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2014-11-26 SouthSide Dermatology Botox Cosmetic (Onabotulinum Toxin A) DIN: 02243721 Prescription Drug Trade Website Complaint regarding the direct-to-consumer advertising of Botox Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2014-11-25 Life Choice Ltd. Neurotransmitter Support With L-Carnitine NPN: 80042688 Natural Health Product Consumer Print Complaint regarding a brochure advertisement with unauthorised claims for the product False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2014-11-24 Barry Lycka MD Botox Cosmetic (Onabotulinum Toxin A) DIN: 02243721 Prescription Drug Trade Website Complaint regarding the direct-to-consumer advertising of Botox Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2014-11-24 EPM Dental Care Botox Cosmetic (Onabotulinum Toxin A) DIN: 02243721 Prescription Drug Trade Website Complaint regarding the direct-to-consumer advertising of Botox Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2014-11-24 External Affairs Botox Cosmetic (Onabotulinum Toxin A) DIN: 02243721 Prescription Drug Trade Website Complaint regarding the direct-to-consumer advertising of Botox Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2014-11-24 McKenney Corner Dental Botox Cosmetic (Onabotulinum Toxin A) DIN: 02243721 Prescription Drug Trade Website Complaint regarding the direct-to-consumer advertising of Botox Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2014-11-24 Plastic and Cosmetic Laser Surgical Centre Botox Cosmetic (Onabotulinum Toxin A) DIN: 02243721 Prescription Drug Trade Website Complaint regarding the direct-to-consumer advertising of Botox Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2014-11-24 Renew Surgery Botox Cosmetic (Onabotulinum Toxin A) DIN: 02243721 Prescription Drug Trade Website Complaint regarding the direct-to-consumer advertising of Botox Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2014-11-24 Santé Cosmetic Laser & Vein Center Botox Cosmetic (Onabotulinum Toxin A) DIN: 02243721 Prescription Drug Trade Website Complaint regarding the direct-to-consumer advertising of Botox Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2014-11-24 Skin Beautiful Botox Cosmetic (Onabotulinum Toxin A) DIN: 02243721 Prescription Drug Trade Website Complaint regarding the direct-to-consumer advertising of Botox Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2014-11-24 Solace Medical Clinic Botox Cosmetic (Onabotulinum Toxin A) DIN: 02243721 Prescription Drug Trade Website Complaint regarding the direct-to-consumer advertising of Botox Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2014-11-21 eVitamins Nature's Gift DMSO Liquid Glass 99.9% Pure - 8 fl oz Unlicensed Natural Health Product Trade Website Complaint regarding the advertising of unauthorized claims False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2014-11-18 Astellas Prograf / Advagraf DIN: 02175991, 02296470 Prescription Drugs Trade Webinar Complaint regarding a webinar advertising Prograf and Advagraf with unauthorized claims to private formulary managers False, misleading or deceptive advertising (Section 9, Food and Drugs Act) and Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2014-11-17 Everything Zen with Aileen Smith Defining Gel, Greens, Confianza, Ultimate Thermofit Unlicensed, NPN: 80052956, 80052649, 80052458 Natural Health Products Consumer Website Complaint regarding the advertising of unauthorized claims, and a cosmetic-like product with therapeutic claims False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2014-11-12 Phyto-Med Inc. Product not specified, general complaint Various NPNs Natural Health Products Consumer Website Complaint regarding the advertising of several products  for serious diseases False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2014-11-10 Core Natural Limited TA 65md NPN: 80024720 Natural Health Product Health Canada Website Complaint regarding the advertising of unauthorized claims False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2014-11-07 Refresh MD Botox Cosmetic (Onabotulinum Toxin A), Xeomin Cosmetic and Dysport DIN: 02243721, 02383489, 02387735 Prescription Drug Trade Website Complaint regarding the direct-to-consumer advertising of Botox, Xeomin and Dysport Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2014-11-07 Health Advantage Health Food Store TA 65 NPN: 80024720 Natural Health Product Health Canada Website Complaint regarding the advertising of unauthorized claims False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2014-11-06 Insight Enterprises Matrix 360 Fat Magnet/ Matrix 360/ Matrix 7/ Raspberry Ketone With Green Tea NPN: 80041588 Natural Health Product Health Canada Print Complaint regarding the advertising of unauthorized claims False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2014-11-05 Edmonton Laser Centre Botox Cosmetic (Onabotulinum Toxin A) DIN: 02243721 Prescription Drug Trade Website Complaint regarding the direct-to-consumer advertising of Botox Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2014-11-05 Laser Sheer Advanced Skin Rejuvenation & Laser Training Centre Botox Cosmetic (Onabotulinum Toxin A) DIN: 02243721 Prescription Drug Trade Website Complaint regarding the direct-to-consumer advertising of Botox Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2014-10-28 Prema Sai Ear candles Unlicensed Medical Device Consumer Website Complaint regarding company advertising and offering ear candles to clients Sale and advertising of an unlicensed device (Sections 26 and 27, Medical Devices Regulations) Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2014-10-24 Jardine Naturals Essential Silver™

Essential Silver Tm/ Essential Silver Tm - 22 Ppm/ Essential Silver Tm Extra Strength/ Essential Silver Tm Extra Strength - 22 Ppm
NPN: 80046610, 80052237 Natural Health Products Consumer Health Product Store Sign Complaint regarding the advertising of unauthorized claims False, misleading or deceptive advertising (Section 9, Food and Drugs Act) Compliance letter sent to request correction of non-compliance; No follow-up required as material had already been modified/ removed/ discontinued.
2014-10-14 Ross Creek Medical Web site Botox Cosmetic (Onabotulinum Toxin A) DIN: 02243721 Prescription Drug Trade Website Complaint regarding the direct-to-consumer advertising of Botox Advertising of a prescription drug beyond brand name, price and quantity (Section C.01.044, Food and Drug Regulations) Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.

Note:

This table does not include complaints that were received by Health Canada but that were referred to an Advertising Preclearance Agency (APA) for complaint adjudication as per the Guidance Document - Health Canada and Advertising Preclearance Agencies' Roles Related to Health Product Advertising. Complaints that are referred to the APAs are subject to their complaint adjudication process. Between October 1, 2014 and December 31, 2017, 62 complaints were referred to APAs.

This table lists Health Canada's compliance and enforcement activities as a result of complaints received by Health Canada. References to the product advertising listed above are not examples of violation of the legislation and regulations as determined by a court of law. For questions on the complaints in the Summary Table, please contact the Inspectorate at DCVIU_UVCEM@hc-sc.gc.ca.

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