Health product advertising incidents

Publication of the information in the table below is part of Health Canada's Regulatory Transparency and Openness Framework.

The table summarizes health product advertising incidents that Health Canada has been made aware of and addressed, or is currently assessing for next steps. This table will be updated quarterly. Learn more about the incidents table, and compliance and enforcement.

Report a marketing complaint

Summary table of advertising complaints addressed by Health Canada received between October 1, 2014 and September 30, 2020

Active complaints
Active complaints
Date received Company/ Organization Product(s) Product type Complaint detail Action
2020-09-25 Internet of Things Thermopass Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-25 Aeon Future Health Not specified Biologics Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-25 Prairie Bliss Laser

Botox

Dysport

Fillers

Prescription Biologic Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-24 PGE Inc. Various products Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued
2020-09-24 PSD Underwear Face Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued
2020-09-24 Dental Market Maya antiviral protective sticker Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued
2020-09-24 Etsy, Inc. (Jojo and Blue) Disinfectant Cleaning Spray Non-prescription drug Incident regarding the direct-to-consumer advertising of unauthorized products and claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-24 D2LM Distribution Inc. Sleek Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized products and claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued
2020-09-24 Etsy, Inc. (Olije Body Care) Natural Disinfectant Spray Non-prescription drug Incident regarding the direct-to-consumer advertising of unauthorized products and claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-24 Etsy, Inc. Pirate Oil Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized products and claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-24 Shop Lentus Handy Antibac antisepic Instant gel hand sanitize Non-prescription drug Incident regarding the direct-to-consumer advertising of unauthorized products and claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-24 Eddie’s Hang-up Display Plexi-Cleanup Non-prescription drug Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-09-24 Pascoe Canada Neurapas Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-24 Medpoint Health Care

Disposable Face Masks

Face Shields

Gloves

CanPalm

Natural Health Product, Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-24 Shop Rainbows Face Mask Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-24 Canada Gloves Direct Various products Prescription drug, Medical Device, Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-24 Zenveda Face Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-23 Double Wood LLC Double Woods Supplements Bacopa Extract Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-23 Amazon Canada Double Woods Supplements Bacopa Extract Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-09-23 Amazon.ca LIFEVAC CANADA INC. HOME KIT - ANTI-CHOKING DEVICE Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-23 Henry Schein KN95 Protective Face Masks Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-23 SafeTMed

SafeTMed PPE

SafeTMed hand sanitizers

Natural Health Product, Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-21 Tersera Not specified Prescription drug Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-21 Advanced Nutraceutical Sciences Inc. Diablo Fat Burner Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-21 Amazon.ca Cold-FX Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-18 Be Svex Be Svex Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-17 International Trade Deals Canada Face Mask Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-17 Guelph Predators Face Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-17 Office Central Zytec Germ Buster Clear Gel Hand Sanitizer 70% alcohol, 3.78L jug with pump Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-17 The Boarding House Face Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-17 BC Cancer Foundation Face Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-17 From the 6ix Face Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-17 Aarcs Safe Haven Face Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-17 Bay Area Health Trustee Corp

Mask Reprocessing

Electrostactic Disinfection

Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-17 Medic Supplies Wall-mounted thermometer and automatic dispenser Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-17 GlobalPromed Various products Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-17 Office Central

Zytec Germ Buster Gel – 1 Litre

SaniSpray 75% Sanitizer – 60 ml

Goody Antibacterial Wipes

Germs Be Gone 75% Alcohol – 3.78 Litre Jug

Zytec Germ Buster Sanitizer Spray 80% – 500 ml

Germs Be Gone! Hand Sanitizer 65%

Natural Concepts Gel Hand Sanitizer

Soapopular

Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-17 Spinny Chair Face Mask Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-17 Agrobiome ULV Fogger Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-16

Making Moves Distribution

Boss Supplements

Glaxon Serenity

Glaxon Super Greens

Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-15 Fusion Products Ltd PPE (Hand Sanitizers, Disinfectant, Face Shield, UV light and Face Mask) Natural Health Products, OTCs, Medical Devices Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-15 Espace Beton Inc. / Purepoxy Bioss Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-15 Fusion Products Ltd PPE (Hand Sanitizers, Disinfectant, Face Shield, UV light and Face Mask) Natural Health Product, Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-15 The Shop Healthcare PLUS Sanitizing Hand Gel Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-15 ADCOGROUPE - DISPLETECH 9000053 AGAPE - GEL DÉSINFECTANT POUR LES MAINS / 4 BOUTEILLES DE 3. 7L - 70% ALCOHOL Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-15 Zoono Canada

Z - 71 Microbe Shield

Zoono Hand Sanitizer

Non-prescription drug Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-14 The Way Hollistic Collective The Balanced Way Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-14 The Shopping Channel Sanitizer Braclet and Mask Bundle 4 Pack Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-14 Bio Greens Solutions Vital Oxide Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-14 Bausch Health Canada DuoBrii Prescription drug Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-14 Biomed International Product Corp Avena Sativa Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-14 Finnessiam Holistic Health Colloidal Silver Spray Veterinary Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-14 Tsc.ca Sanitizer Bracelet and Mask Bundle Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-11 I3 Biomedical I3 Triomed active Surgical and Medical mask Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-11 KPR Safetywear MFG Canada Ltd.

Surgical masks

KN95 Protective Masks

Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-11

Dynamite

Canadian Women’s Foundation

Face Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-11 Reworks Upcycle Shop Face Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-11 Piako

Dakang Face Masks

Akinad Hand Sanitizer - 70% Ethyl Alcohol with Aloe

BiOSS Canada Hand Sanitizer

Premium Face Shield

Medical Device, Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-11 Med PPE Canada

Hand Sanitizer Gel (Med PPE Canada)

Hand Sanitizer Liquid (Med PPE Canada)

Hand Sanitizing Wipes (Up On Me Imports Inc.)

Face Masks

Natural Health Product, Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-11 Meow Foundation Face Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-11 Farmacia Face Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-11 Headleveler Headleveler Face Mask – Washable Cotton Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-11 Today Tomorrow Apparel Face Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-09 Intech Environmental Canada Inc. Steriwipes OTC Complaint regarding the direct-to-consumer advertising of unauthorized products and claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-09 Scutworks.ca Lift My Phone (Copper Phone Patch) Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-09 Heritage Martial Arts and Fitness Centre Face Mask Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-09 Twitter (Cherry Jones) Face Masks Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-09 Twitter (Unlearn) Face Masks Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-09 Twitter (Flatlandtees) Face Masks Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-09 Candiishop Face Masks Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-09 State of Slay State Of Slay™ - Super SLAYER Love Crew Mas Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-09 East Van Masks Face Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-09 Evrlinx

Hand Sanitizer (500ml Liquid Spray Bottle)

OPTIM 33T3 Wipes - One Step Disinfectant Cleaner

Arna Medical Consulting Face Shields

Arna Medical Consulting NIOSH N95 Masks

Natural Health Product, Non-prescription drug, Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-09 Haimer Quality Wins Haimer Face Shield Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-09 Ottawa Artisans Face Mask Medical Deviceq Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-09 Bolts Plus Inc. Various products Natural Health Product, Prescription Drug, Non-prescription drug Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-09 Kitchener Rangers Face Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-09 WWW.MODERNFARMHOUSEDESIGNS.CA Face Masks Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-08 Maxima

Disposable Medical Face Masks (Level 1)

Disposable Medical Face Masks (Level 2)

Disposable Medical Face Masks (Level 3)

Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-08 Well.ca Global Components KN95 Three-Dimensional Protective Respirator Masks Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-08 Natural Factors Anti-Viral Potent Fresh Herbal Tincture Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-08 WWW.SHROOMBROS.CO Mushrooms Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-08 Peace Mafia Face Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-08 Chanderi Boutique Face Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-08 Twitter.com (Stony Plain BMX) Face Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-08 Cool Canuck Corp Face Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-08 Etsy, Inc. (Princess and Main) Face Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-08 Dynasty Curling Face Masks Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-08 Glaxosmithkline Flonase Non-prescription drug Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-08 Clovis.com Perfect Paleo Powder Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized products and claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-03 Frodor.com Real Source Immunity Soure powder Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized products and claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-03 Telus Excecutive Office Face Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-03 The Kidney Foundation of Canada Face Mask Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-03 Twitter.com (Craigthusiast) ProtectON Reusable Protective Face Shield Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-03 Akran Marketing

QT-San Quat Disinfectant Wipes

Face Shield

Medical Device, Natural Health Product, Non-prescription drug Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-03 Aeris Canada Disinfectant Non-prescription drug Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-03 Masks Hamilton Face Mask Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-03 1MD.org Immunity MD Plus Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized products and claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-01 Instagram.com (@Yeginjectionist) Derma Filler Prescription Biologic Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-01 Advanced Orthomolecular Research Inc. Quercetin Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-01 Partner AG Services OptiBASE 1000 Veterinary Drug Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-01 ABC Medical ABCUV-box Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-01 RTS Companies Inc. CitrusWirx2 OTC Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-08-31 C&D HVAC Distributeur UV Light Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-08-31 Body Plus Nutritional Products Inc. Various Products Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-08-27 Instacovidtests.com KN95 Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized products and claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-08-27 Kwikfil Canada Ltd. Kwikfit 1000 / Kwikfit 400 Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products and claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-08-27 Tavos Canada

Face Mask

Hand Sanitizer

Medical Device, Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-08-27 Repurpose Solutions Steriwipes Non-prescription drug Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-08-27 Amini54 Face Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-08-27 Covidtesting.biz Bioconfirm Covid-19 IgG, IgM Rapid Tests Kit Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-08-27

Blockchain Impact Institute

iCashRewards

Digital 1 Asset

Area Labs

Not specified Non-prescription drug, Medical Device incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-08-27 Rona Face Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-08-27 Georgio’s Tavern Premium Apparel and More Face Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-08-27 Vita Activate 8 Medicinal Mushrooms Boost Immune System Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized products and claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-08-27 Athome-covid19kit.com N95 FDA approved Medical Face Mask Medical Devic incident regarding the direct-to-consumer advertising of unauthorized products and claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-08-27 Vital Lab Solutions Vital Oxide Non-prescription drug Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-08-27

Beau Ideal

Art of Where

Face Mask Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-08-27 International Medical Health Organization Face Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-08-27 Roxton Industries Disinfectant Foggers & Sprayers Medical Device Incident regarding the direct-to-consumer advertising of unauthorized products and claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-08-26 Twitter.com Face Masks Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-08-26 Guelph Humane Society Face Masks Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-08-26

Total Prepare Inc.

All Clean Natural

Face Shield

AllClean Hand Sanitizing Wipes

AllClean Hand Sanitizer Lemon Mint

All Clean Natural Sanitizer Fragrance Free

Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-08-26 Two Fifty Two Boutique

Face Mask - Kid

Face Mask - Adult

Black Bridge Brewery Hand Sanitizer

Medical Device Incident regarding the direct-to-consumer advertising of unauthorized products and claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-08-25 Eastwood Biomedical Research Inc. Eleotin Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-08-24 Giniwish Cloth Pads Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-08-21 Facility Plus AEM 5700 Antimicrobial (Aegis Microbe Shield) OTC Incident regarding the direct-to-consumer advertising of unauthorized products and claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-08-19 Total Nano Bacoban Dlus Disinfectant Cleaner OTC Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-08-19 Virtual Poct

Healgen-Diagnostic Device Application

Healgen - COVID-19 IGG/IGM RAPID TEST CASSETTE (WHOLE BLOOD/SERUM/PLASMA)

Unknown - NOVEL CORONAVIRUS RT-PCR DETECTION KIT

Various Masks, Shields, Gloves, Protective Clothing, Thermometer, 1 Handsanitizer (no name), Transport Medium (1)

Medical Device Incident regarding the direct-to-consumer advertising of unauthorized products and claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-08-18 Tosonimd Botox Non-prescription Biologic Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-08-18

The Soap Dispensary

Annares Natural Health

FemmyCycle Menstrual Cup Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-08-17 Canada Sanigel Canada Sanigel Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-08-13 Natural Factors Nutritional Products Limited Quercetin Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-08-12 Etsy, Inc. (Oliva Creations) Face Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-08-12 Twitter (AfroChic Couture Boutique Espace Urbaine) Face Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-08-12 Canada Gloves Direct Vortex sanitizer spray Non-prescription drug Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-08-12 www.drbrite.com Dr. Brite Hand Sanitizer Non-prescription drug Incident regarding the direct-to-consumer advertising of unauthorized products and claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-08-12 Squeecy Mask Traders Squeecy Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-08-12

Roxton Industries

PJ Holdings Corp

Junction 56 Distillary

Straight Forward Sales

Shaver Industries

Roxton Wipes Nano-atomizer Non-prescription drug, Medical Device Incident regarding the direct-to-consumer advertising of unauthorized products and claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-08-10 Facility Plus Aegis Microbe Shield Non-prescription drug Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-08-10 Envy Pillow Company COPPER infused Face Masks by EnVy Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-08-07 Novo Textile Medical Masks Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-08-06

LCBO

PJ Holdings Corp

Environize Anolyte Disinfectant Non-prescription drug Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-08-05 Insight Pharmaceuticals

Nix Cream Rinse

Nix Ultra

Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-07-30 Double Wood LLC Various products Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-07-30 Foundation Consumer Healthcare, LLC Plan B Prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-07-29 Aqua Rems Inc. AR-2 Natural Health Product - Homeopathic Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-07-29 Advanced Nutraceutical Sciences Inc. / ANS Performance ANS Performance Diablo Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-07-27 Instagram.com (@nourishedbynic) Immune Boosting Recipe Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-07-22 RBY Gaming Antimicrobial Copper Coatings Medical Device Incidentt regarding the direct-to-consumer advertising of unauthorized products and claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-07-22 RBY Gaming UVC Air Purifiers Medical Device Incident regarding the direct-to-consumer advertising of unauthorized products and claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-07-22 RBY Gaming Solaris Lytbot Medical Device Incident regarding the direct-to-consumer advertising of unauthorized products and claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-07-22 RBY Gaming UVC Light Medical Device Incident regarding the direct-to-consumer advertising of unauthorized products and claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-07-21 Richmond Anti-Aging clinic Botox Prescription Biologic Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-07-21 Life Choice Retail Homeopathic Lithium Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-07-21 Strauss Naturals Limited Strauss Heartdrops Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-07-21 Checkers Cleaning Supply Checkers Hand & Surface Alcohol Sanitizing Wipes Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-07-21 Checkers Cleaning Supply Forcefield Ear Loop Face Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-07-21 Checkers Cleaning Supply 71702 Vision Deodorant Disinfectant Spray+H40+ Medical Device Incident regarding the direct-to-consumer advertising of unauthorized products and claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-07-21 Checkers Cleaning Supply 71702 Vision Deodorant Disinfectant Spray Medical Device Incident regarding the direct-to-consumer advertising of unauthorized products and claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-07-21 Checkers Cleaning Supply SW015DIN Sprayway Disinfectant Spray For Health Care Medical Device Incident regarding the direct-to-consumer advertising of unauthorized products and claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-07-21 Checkers Cleaning Supply Proclean Hand Sanitizer Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-07-21 Checkers Cleaning Supply Germ Be Gone Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-07-21 Checkers Cleaning Supply Wasip Safeway Hand Cleaner Towelettes Medical Device Incident regarding the direct-to-consumer advertising of unauthorized products and claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-07-21 Checkers Cleaning Supply UBT Shield Pedal Activated Hand Sanitizer Stand Medical Device Incident regarding the direct-to-consumer advertising of unauthorized products and claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-07-21 Checkers Cleaning Supply Checkers Free-Standing Sanitizer Dispensing System Medical Device Incident regarding the direct-to-consumer advertising of unauthorized products and claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-07-14 Ortho Canada

Ecological Hand Sanitizer

Ecological Hand Sanitizer with Conditioning Aloe

AirArmour Face Shield

Ultra Hand Sanitizer with 70% Alcohol

Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-07-14 Various Naturopaths Not specified Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-07-13 Protegel Québec Inc. K N95 Respirator Medical Mask Medical Device Incidregarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-07-13 Protegel Québec Inc. Nouveau Handsanitizer Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized products and claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-07-13 XM Wholesale Hand Sanitizer Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-07-13 Protegel Québec Inc. Nouveau Disinfectant OTC Incident regarding the direct-to-consumer advertising of unauthorized products and claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-07-08 Shopper’s Drug Mart Guard Hand Sanitizer Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-07-08 OralDent Pharma

Perio Plus Complete Oral Hygiene Maintenance Mouth Rinse

Periopro Natural

Perio Plus Base Rinse;

Perio Plus Anti-Cavity Oral Hygiene Maintenance Mouth Rinse

Perio Plus Desensitizing And Anti-Cavity Mouthwash

Perioplus Extra-Strength Hygiene Maintenance Mouthwash

Perioplus Oral Malodour & Anti-Cavity Hygiene Maintenance Mouthwash

Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-07-07 Skin Vitality Botox Prescription Biologic Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-07-07 Herbaland Immun Plus Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-07-07

Boumatic Dealership Network

Chinook Dairy Service

Boumatic Teat LC – Teat DIP Veterinary Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-04-22 NRP Organics O Legado Electrify™ Beverage Natural Health Product Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-06-29 Poach Poach OTC Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-06-26 8936625 Canada Inc. Enviro Fresh – Hydrogen Peroxide Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-06-25 YMCA Merchandise Online Store Environize Anolyte 200 Personal Disinfectant Cleaner Non-prescription Drug Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-06-25 Not specified 72 Hrs Survival & First Aid Non-prescription Drug Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-06-24 Alphachem Ltd. Alpha 75% Isopropyl Sanitizer Natural Health Product Complaint regarding advertising of misleading product information Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-06-23 OralDent Pharma PerioPlus Advanced Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-06-22 Biosential Inc. ZenBev Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-06-22 Formula A Inc. Agape Hand Sanitizer Natural Health Product Complaint regarding the advertising of unauthorized claim Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-06-19 Viatrexx Cand’Da + Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-06-19 QC-Clock COVID-19 Test Package Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-06-17 Bonanza Antivirus lozenges Non-prescription drug Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-06-17 Etsy, Inc. Colloidal Silver 32 oz. 10ppm Antibiotic Natural Health Product Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-06-17 Etsy, Inc. Sumac Spice 100g Natural Health Product Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-06-17 Etsy, Inc. Essential oils blend Natural Health Product Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-06-17 CTV News Nitric Oxide Non-prescription Drug Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-06-17 Jelavemesmains.com Désinfectant Pour Les Mains Natural Health Product Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-06-17 Etsy, Inc. Immune System Booster Syrup Natural Health Product Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-06-17 Amazon.ca DIY Hand Sanitizer Non-prescription Drug Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-06-17 Etsy, Inc. Mask Filter Non-prescription Drug Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-06-17 Dr. Alex Wakter Botox Biologic Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-06-15 (Baskets Nutrition & Health Co. VSC Super Cold Spray Natural Health Product Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-06-12 Skinfuel Skinfuel Hand Sanitizer and Surface Disinfectant Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-06-11 Super Delivery International Space Sterilization Virus Shut Out - Portable Virus Protection Card Neck Strap Medical Device Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-06-10 Ottawa Derm Center Botox Biologic Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-06-10 Dr. Elaine Chin Stersan Non-prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-06-10 Ipharmadirect.com Various products Prescription drug Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-06-09 Amazon.ca Botanica Turmeric Liquid Capsules Natural Health Product Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-06-09 Iherb.com Immune System Activator Natural Health Product Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-06-09 Ikare Med ActivKare Disinfectant and Sanitizer Non-prescription Drug Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-06-09 Etsy, Inc. Clean Mint Hand Snaitizer Natural Health Product Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-06-09 Beleaf Creations Various products Natural Health Product Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-06-09 Kijiji.ca Sanitiser 1000 Liters in Totes Non-prescription drug Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-06-08 Raven’s Creations

Disinfectant made out of everclear alcohol

Disinfecting essential oils

Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-06-08 NutraOne Anti-Microbe OTC Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-06-05 Amazon.ca Biological Disposable Protective mask with Earloops Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-06-05 Etsy, Inc. The Best Wild Sea Moss / Irish Moss Gel- Wild Organic and Raw! Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-06-05 Etsy, Inc. COVID face protection visor Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-06-05 Etsy, Inc. Immune System Booster Syrup Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-06-05 Medical 1 Products Portable Oxygen Concentrator Medical Device Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-06-05 Amazon.ca Cannanda High Ground Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-06-05 Kijiji.ca Beyond Guardian Air Purifier Medical Device Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-06-05 Etsy, Inc. Lavender Hand Sanitizer Natural Health Product Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-06-04 Etsy, Inc. Cinnamon Bark Essential Oil Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-06-04 Capital Jayco N95 Mask

Disinfectant

Medical Device, Non-prescription Drug Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-06-04 Etsy, Inc. Breathe DEEP Cha Tonix Natural Health Product Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-06-03 Vitasave.ca Anti-Viral - Echinamide Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-06-03 Amazon.ca Cannada High Ground Immune Booster Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-06-02 Etsy, Inc. Virus Protection Crystal Healing Natural Health Product Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-06-02 Etsy, Inc. Sea Moss Gel 16oz (1LB) Natural Health Product Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-06-02 Etsy, Inc. Esential oil hand sanitizer OTC Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-06-02 Virox Technologies Inc. Various Products (Dinsinfectants) Non-prescription Drug - Disinfectant Complaint regarding the advertising of unauthorized claim Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-06-01 Etsy, Inc. Irish sea moss gel Natural Health Product Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-06-01 Seventh Generation Seventh Generation OTC Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-06-01 Kärcher Canada Inc. Kärcher Steam Cleaner OTC Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-06-01 Ecologik World Ecologik Hand Sanitizer Natural Health Product Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-06-01 Etsy, Inc. Natural Disinfectant OTC Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-06-01 Etsy, Inc. Sea Moss Natural Health Product Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-05-29 Action Solution Conseil Fiberlock Advanced Peroxide Cleaner OTC Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-05-29 Action Solution Conseil Powder-free Black 6mil nitrile disposable glove Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-05-29 Action Solution Conseil Powder-free Black 6mil nitrile disposable glove with diamond textured finish Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-05-29 Action Solution Conseil Powder-free blue 4mil nitrile disposable glove Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-05-29 Action Solution Conseil WypAll Waterless Cleaning Wipes OTC Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-05-29 Action Solution Conseil Chapin 4 Gallon 24v Rechargeable Backpack Sprayer Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-05-29 Action Solution Conseil Chapin Euro Disinfectant & Bleach Backpack Sprayer 4 Gal Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-05-29 Action Solution Conseil Liquid Hand Sanitizer with Alcool 70% and Essential oils Natural Health Product Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-05-29 Action Solution Conseil Bio-Lux OTC Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-05-28 Hangel.ca Hangel Natural Health Product Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-05-27 Covid-19testsnow.com COVID-19 IgM-IgG Medical Device Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-05-25 Not specified Miracle Mineral Solution Natural Health Product Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-05-25 Belvedere International Inc.

One Step Hand Sanitizer;

One Step Extra Strength Moisturizing Hand Sanitizer

Natural Health Product Complaint regarding the advertising of unauthorized claim Compliance verification ongoing; Health Canada is assessing the issue.
2020-05-25 Apetamin Syrup Canada Apetamin Syrup Natural Health Product Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-05-22 Mallinckrodt Plc (Regina Leader Post) Nitric Oxide - INOMax Prescription Drug Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-05-22

Kijiji.ca

Crimson

Covid Touch-free PPE Dispensers Medical Device Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-05-22 Amazon.ca Ensemble Covid-19 arc-en-ciel, Bandeau et Masque de Protection de citoyen Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-05-21 Canadian Western Herbs Herbs Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-05-21 Solace Management Group / Apothecary Naturals Apothecary Naturals Alcohol Free Hand Sanitizer Non-prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-05-20 Groupe Alliance Privilege Hand Sanitizer Gel Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-05-20 Jelavemesmains.com Désinfectant Pour Les Mains Natural Health Product Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-05-20 Kijiji.ca Professional Face Shield Transparent - COVID 19 Protection Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-05-19 Best Buy Thermometer Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-05-14 ALPS MD Hand Sanitizer Natural Health Product Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-05-14 Vita Activate Medicinal Mushrooms Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-05-13 Kijiji.ca Plasma Air Purifier - 10/10 air quality indicator Medical Device Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-05-13 Amazon.ca Various products Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-05-11 O’Canada Soap Works Hand Sanitizing Lotion Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-05-05 Wish.com Disposable Nitrile Gloves Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-05-04 Island Abbey Food Science Ltd. Honibe Honey Gummies – Melatonin Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-05-01 Canadian Distribution Channel Inc. Cdc Brand Hand Sanitizer Cdc70hs Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-05-01 Skaha.ca Surgical N95 Face Mask Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-04-30 Living Alchemy Various products Natural Health Products Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-04-30 Wellness Longevity Clinic Healing Water Natural Health Product Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-04-27 Cell For Life Remestemcel-L Biologic Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-04-23 Clinique Valerie Berthelette Arsenicum Album 30ch Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-04-23 Constant America Manogel Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-04-22 NRP Organics O Legado Fortify™ Beverage Natural Health Product Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-04-22 Apexlab.ca

Germ Be Gone

Germ Be Gone! Hand Sanitizer Gel

Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-05-21 Unica Canada Inc. Purgel Natural Health Product Complaint regarding advertising of misleading product information Compliance verification ongoing; Health Canada is assessing the issue.
2020-04-21 Newchic.com KN95 Face Mask Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-04-20 Sani Express Germa-San Hand Sanitizer Non-prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-04-17 Global Distillers SRL LLC dba Minhas Distillery

Minhas Distillery Hand Sanitizer;

Minhas Micro Brewery Hand Sanitizer 80%

Natural Health Product Complaint regarding advertising of misleading product information Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-04-09 Rocky Mountain Soap Company Nomad Hand Sanitizer OTC Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-04-07 Medixbc.ca Not specified Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-04-06 SilverLung SilverLungs Generator Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-04-06 Bigarade Medical Masks Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-04-03 B-Y’s Honey Farm Propolis Natural Health Product Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-04-03 Sugarlash Pro Sugarlash Pro Biologic Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-03-31 Kijiji.ca Tumeric Capsules Natural Health Product Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue
2020-03-30 Amazon.ca Black Cohosh Root Powder Natural Health Product Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue
2020-03-30 Kijiji.ca Brad King Prostate 90C Natural Health Product Complaint regarding the direct-to-consumer advertising of an unauthorized product Compliance verification ongoing; Health Canada is assessing the issue
2020-03-26 All or Nothing Brewhouse Hand-sanitizers filled in beer cans Non-prescription Drug Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-03-26 Amazon.ca Disposable Children Surgical Protection Mask Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-03-26 Mycrilium BIO-SURF LIQ HOS Non-prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-03-26 Mycrilium BioTEXT Non-prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-03-20 La Parapharmacie Advanced Prostate Relief Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-03-19 Go Natural Canada Optimal EFA Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-03-19 Good N Natural Estrosmart Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-03-19 Ki Nature et Santé Prostate Protect Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-03-17 Harmless Products LLC Harmless Cigarette Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-03-12 Alive Health Centre Adrena Smart Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-03-12 Ave Maria Specialties  Pau d’Arco Inner Bark Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-03-12 BMS Resources New Roots Ultra Zinc Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-03-12 Body Energy Club Ultra Zinc Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-03-12 Food Smiths Coenzyme Q10 Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-03-12 Global Chinese Herb Healing Cancer Tumor E-consultation Natural Health Product Complaint regarding the direct-to-consumer advertising of an unauthorized product Compliance verification ongoing; Health Canada is assessing the issue.
2020-03-12 Hollow Reed Holistic Not specified Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-03-11 Calgary Integrative Medicine  Supplements to treat covid Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-03-09 Beauty Rewind, Inc. Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance verification ongoing; Health Canada is assessing the issue.
2020-03-09 External Affairs Medical Spa Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance verification ongoing; Health Canada is assessing the issue.
2020-03-09 Laser and Skin Care Med Spa Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance verification ongoing; Health Canada is assessing the issue.
2020-03-09 Lucere Dermatology & Laser Clinic Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance verification ongoing; Health Canada is assessing the issue.
2020-03-06 Iontocure Iontocure ID- 200 Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-03-06 Renu Spa Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-03-04 Cialis Canada Cialis Prescription Drug Complaint regarding the direct-to-consumer advertising of Cialis Compliance verification ongoing; Health Canada is assessing the issue.
2020-03-02 Encore Medical Rejuvination
  • Botox Cosmetic (Onabotulinum Toxin A)
  • Dysport
Biologics Complaint regarding the direct-to-consumer advertising of Botox cosmetic and Dysport Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-02-26 Dunbar Medical (Amazon.ca)
  • Cryoderm Heat – Pain Relieving Warming Lotion
  • Cryoderm – Pain Relieving Cold Therapy Gel
Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-02-26 Innovus Pharmaceuticals Inc. RecalMax Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-02-26 Seaford Pharmaceuticals Inc. K-Citra 10 Natural Health Product Complaint regarding the direct-to-consumer advertising of an unauthorized product Compliance verification ongoing; Health Canada is assessing the issue.
2020-02-25 True Health Canada Deflect A Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-02-25 Yabangbang (Ebay.ca) Yabangbang Hand Piece Medical device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-02-24 Abortion Pill Rescue Abortion Pill Reversal Prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-02-24 Danesthetics at Third Avenue Spa
  • Botox Cosmetic (Onabotulinum Toxin A)
  • Nuceiva
  • Nuceiva
Prescription Drug, Biologics Complaint regarding the direct-to-consumer advertising of Botox, Nuceiva and Dysport Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-02-19 Provita Nutrition Biopiperine Prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-02-17 Ion Genacol Canada Inc. Genacol Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-02-17 Jamieson Dual Action Timed Release Melatonin Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-02-14 4’Pat Beauté Inc. Baume Protecteur Équidéo 400 G Veterinary Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-02-14 Amazon Canada Himalaya livercare capsule and powder Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-02-11 1180056 B.C. Ltd. (KidStar Nutrients) BioFeTM Pure Iron Drops Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-02-11 St. Francis Herb Farm Ear Oil Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-02-10 doTERRA Essential Oils Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-02-05 Abboud Plastic Surgery Centre
  • Botox Cosmetic (Onabotulinum Toxin A)
  • PRP
Prescription Drug, Biologics Complaint regarding the direct-to-consumer advertising of Botox and PRP Compliance verification ongoing; Health Canada is assessing the issue.
2020-02-05 Carrie'L Salon and Spa Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-02-05 Dermis Advanced Skin Care
  • Botox Cosmetic (Onabotulinum Toxin A)
  • Botox
  • Belkyra
  • Juvederm
  • Trusculpt
  • Pollogen
Prescription Drug, Biologics, Medical Device Complaint regarding the direct-to-consumer advertising of Botox, Nelkyra, Juvederm, Trusculpt and Pollogen Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued
2020-02-04 Elle Québec Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance verification ongoing; Health Canada is assessing the issue.
2020-02-04 Nia Pure Nature Moringa Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-02-04 Ottawa Laser Clinic
  • Botox Cosmetic (Onabotulinum Toxin A
  • Dysport
  • Latisse
  • Juvederm
  • Restylane
Prescription Drug, Biologics, Medical Device Complaint regarding the direct-to-consumer advertising of Botox, Dysport, Latisse, Juvederm and Restylane Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-01-31 La Coop Gastribalance Veterinary Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-01-31
  • Nutraphilia
  • Distributions Santé Leblanc
Various products Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-01-27 The Best You
  • Botox Cosmetic (Onabotulinum Toxin A)
  • Xeomin
  • Dysort
  • Belkyra
  • Juvederm
  • Coolsculpting
  • Venus Freeze
  • Venus Legacy
Prescription Drug, Biologics, Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-01-22 Alera Skin Care Products Inc. Zensa Non-prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-01-22 Costco Wholesale Webber Natural Apple Cider Vinegar Capsules Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-01-21 Ottawa Medi Spa
  • Botox Cosmetic (Onabotulinum Toxin A)
  • Juvederm
Prescription Drug, Biologics Complaint regarding the direct-to-consumer advertising of Botox and Juvederm Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-01-21 Tosoni MD
  • Botox Cosmetic (Onabotulinum Toxin A)
  • Juvederm
Prescription Drug, Biologic Complaint regarding the direct-to-consumer advertising of Botox cosmetic and Juvederm Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-01-20 Mydtox Relief Inc. DHM Detox Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-01-14 Bellair Laser Clinic
  • Botox Cosmetic (Onabotulinum Toxin A)
  • Botox
  • Emsculpt
  • Juvederm
Prescription Drugs, Medical Device Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-01-14 Gilead Yescarta Prescription Biologic Complaint regarding the direct-to-consumer advertising of Yescarta Compliance verification ongoing; Health Canada is assessing the issue.
2020-01-14 HPI Health Products Inc. Lakota Roll-On Pain Reliever Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-01-14 New Derma Med Laser Clinic
  • Belkyra
  • Juvederm
Prescription Drug, Medical Device Complaint regarding the direct-to-consumer advertising of Belkyra and Juvederm Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-01-14 Skin Injectables
  • Latisse
  • Teosyal Ultra Deep
Prescriptin Biologic, Medical Device Complaint regarding the direct-to-consumer advertising of Latisse and Teosyal Ultra Deep Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-01-14 Toronto Beauty Clinic
  • Botox Cosmetic (Onabotulinum Toxin A)
  • Botox
  • Dysport
  • Xeomin
  • Juvederm
Prescription Biologics Complaint regarding the direct-to-consumer advertising of Botox, Dysport, Xeomin and Juvederm Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-01-14 Toronto Botox
  • Botox Cosmetic (Onabotulinum Toxin A)
  • Revanesse
Prescription Drug, Medical Device Complaint regarding the direct-to-consumer advertising of Botox and Revanesse Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-01-13 Anti-Aging Medical and Laser Clinic Vancouver
  • Belkyra
  • Latisse
  • Juvederm Voliftx
Prescription Drug, Medical Device Complaint regarding the direct-to-consumer advertising of Belkyra, Latisse and Juvederm Volift Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-01-13 Cinderella Beauty Clinic
  • Botox Cosmetic (Onabotulinum Toxin A)
  • Belkyra
  • Latisse
  • Ulthera
Prescription Drug, Biologics, Medical Device Complaint regarding the direct-to-consumer advertising of Botox, Belkyra, Latisse and Ulthera Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-01-13 Dr. Daniel Yip Restorative Skin Care Health
  • Botox Cosmetic (Onabotulinum Toxin A)
  • Dysport
Prescription Drug, Biologics Complaint regarding the direct-to-consumer advertising of Botox and Dysport Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-01-13 EverYoung Medical Aesthetics Centre
  • Botox Cosmetic (Onabotulinum Toxin A)
  • Belkyra
  • Coolsculpting
  • Juvederm
Prescription Drug, Biologics, Medical Device Complaint regarding the direct-to-consumer advertising of Botox, Belkyra, Coolsculpting and Juvederm Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-01-13 Felix Health Inc. ED Medications Prescription Drug Complaint regarding the direct-to-consumer advertising of ED Medications Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-01-13 Profile Ltd.
  • Sculpsure
  • BodyFX
Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-01-13 Richmond Cosmetic
  • Botox Cosmetic (Onabotulinum Toxin A)
  • Xeomin
  • Dysport
  • Belkyra
  • Juvederm
Prescription Drug, Biologics, Medical Device Complaint regarding the direct-to-consumer advertising of Botox, Xeomin, Dysport, Belkyra and Juvederm Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-01-13 Vancouver Laser
  • Botox Cosmetic (Onabotulinum Toxin A)x
  • Botox
  • Belkyra
  • Latisse
  • Sculptra
Prescription Drug, Biologics Complaint regarding the direct-to-consumer advertising of Botox, Belkyra, Latisse, and Sculptra Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-01-10 Felix Health Inc.
  • ED Medications
  • Acne Medications
  • Hair Loss Medications
Prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-01-08 Slim Reset Slim3Tox Natural Health Product Complaint regarding the direct-to-consumer advertising of an unauthorized product Compliance verification ongoing; Health Canada is assessing the issue
2020-01-07 D2LM Distribution Inc. Sleek Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-01-06 Biotrade Canada Ltd. U-Dream Natural Health Product Complaint regarding the direct-to-consumer advertising of an unauthorized product Compliance verification ongoing; Health Canada is assessing the issue
2020-01-06 Frontrow Canada Luxxe White Enhanced Glutathione Natural Health Product xComplaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-12-31 Animora Gel Dentaire Canneberges Veterinary Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are
2019-12-27 Innovus Pharmaceuticals Inc. Apeaz Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue
2019-12-23 Harmonic Arts Botanical Dispensary Cordyceps Mushroom Dual Extract Powder Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue
2019-12-23 Innovus Pharmaceuticals Inc. RecalMax Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue
2019-12-21 Elizabeth Lavoie Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox cosmetic Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are
2019-12-20 Earth MD

NN. 14T0 Environemntal Aid

NN.B7J4 Colloidal Silver

Veterinary Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue
2019-12-20 LaserBody MD

Botox Cosmetic (Onabotulinum Toxin A)

Botox

Dysport

Prescription Drug, Biologics Complaint regarding the direct-to-consumer advertising of Botox cosmetic, Botox and Dysport Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are
2019-12-19 RejuvaMD

Botox Cosmetic (Onabotulinum Toxin A)

Botox

Latisse

Prescription Drug, Biologics Complaint regarding the direct-to-consumer advertising of Botox cosmetic, Botox and Latisse Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-12-16 Victoria Park MediSpa

Botox Cosmetic (Onabotulinum Toxin A)

Botox

Xeomin

Dysport

Belkyra

Prescription Drug, Biologics, Medical Device Complaint regarding the direct-to-consumer advertising of Botox, Xeomin, Dysport and Belkyra Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-12-11 Vision Ease Clear Blue Filter Lenses Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue
2019-12-10

Blue Sky Supermarket

Hasty Market

Stud 100 Natural Health Product Complaint regarding the direct-to-consumer advertising of an unauthorized product Compliance verification ongoing; Health Canada is assessing the issue
2019-12-10 Concept Medical PRP - Platelet-Rich Plasma Biologics Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue
2019-12-10 Safeway Pharmacy Various products Prescription Biologic Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance verification ongoing; Health Canada is assessing the issue
2019-12-10 The CanadianPharmacy.com & AccuScreen Various products Prescription Drug, Non-prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue
2019-12-09 SteroidsCanada.ca Testosterone Prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance verification ongoing; Health Canada is assessing the issue
2019-12-06 Puressentiel Canada SOS Lice Complete Treatment Lotion + Comb Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue
2019-12-05 Serene Radiance

Botox Cosmetic (Onabotulinum Toxin A)

Dysport

Belkyra

Latisse

Prescription Drug, Biologic, Medical Device Complaint regarding the direct-to-consumer advertising of Botox, Dysport, Belkyra and Latisse Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-12-04 Ottawa Skin Clinic

Botox Cosmetic (Onabotulinum Toxin A)

Belkyra

Prescription Drug, Medical Device Complaint regarding the direct-to-consumer advertising of Botox and Belkyra Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-12-04 Renu Spa Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance verification ongoing; Health Canada is assessing the issue.
2019-12-04 VGH Solutions Inc. Dr-Ho's Circulation Promoter Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2019-12-03 San Medica International, LLC SeroVital Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2019-12-03 The Cosmetic Clinic

Botox Cosmetic (Onabotulinum Toxin A)

Dysport

Xeomin

Latisse

Deoxycholic Acid

Prescription Drug, Biologic, Medical Device Complaint regarding the direct-to-consumer advertising of Botox, Dysport, Xeomin, Latisse and Deoxycholic Acid Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-11-28 Albany Laser and Cosmetic Centre

Botox Cosmetic (Onabotulinum Toxin A)

Kybella

Dysport

Prescription Drug, Biologic, Medical Device Complaint regarding the direct-to-consumer advertising of Botox, Kybella and Dysport Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-11-28 Cosmedics

Botox Cosmetic (Onabotulinum Toxin A)

Dysport

Xeomin

Belkyra

Prescription Drug, Biologic, Medical Device Complaint regarding the direct-to-consumer advertising of Botox, Dysport, Xeomin and Belkyra Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-11-25 Les Produits Camelus Huile D'Autruche Natural Health Product Complaint regarding the direct-to-consumer advertising of an unauthorized product Compliance verification ongoing; Health Canada is assessing the issue.
2019-11-25 Ottawa Medical Spa and Aesthetics

Botox Cosmetic (Onabotulinum Toxin A)

Belkyra

Latisse

Prescription Drug, Biologic, Medical Device Complaint regarding the direct-to-consumer advertising of Botox, Belkyra and Latisse Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-11-25 Pacific Mental Health Cozaar Prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2019-11-21 Fertilify Inc. Fertilify Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-11-21 Technologies Yad Inc. Fertil Pro Ubiq Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-11-15 Nutri-Os Animodel 10-Emotion Veterinary Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2019-11-14 High Tech Development LLC Electro Antiperspirant Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance verification ongoing; Health Canada is assessing the issue.
2019-11-14 Iontocure

Iontocure ID-100

Iontocure ID-200

Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance verification ongoing; Health Canada is assessing the issue.
2019-11-14 RA Fischer co.

RA Fisher MD-1

RA Fisher MD-2

Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance verification ongoing; Health Canada is assessing the issue.
2019-11-13 Compass Dermatology

Botox Cosmetic (Onabotulinum Toxin A)

Xeomin

Dysport

Latisse

Belkyra

Sculptra

Prescription Drug, Biologics, Medical Device Complaint regarding the direct-to-consumer advertising of Botox, Xeomin, Dysport, Latisse, Belkyra and Sculptra Compliance verification ongoing; Health Canada is assessing the issue.
2019-11-13 RA Fischer Co.

RA Fisher MD-1

RA Fisher MD-2

Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance verification ongoing; Health Canada is assessing the issue.
2019-11-13 Zoono Group Limited Zoono Skin Sanitizer Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2019-11-07 Jamieson Laboratories Ltd.

Vitamin C

Vitamin D

Mushroom Complex

Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2019-11-01 Lash Forever Canada Dermedics Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2019-11-01 New Image Cosmetics

Botox Cosmetic (Onabotulinum Toxin A)

Latisse

Belkyra

Juvederm

Juvederm Voluma

Juvederm Volbella

Prescription Drug, Biologics Complaint regarding the direct-to-consumer advertising of Botox, Latisse, Belkyra, Juvederm, Juvederm Voluma and Juvederm Volbella Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-11-01 Sherlase Clinic

Botox Cosmetic (Onabotulinum Toxin A)

Latisse

Juvederm

Softlift

Prescription Drug, Biologics Complaint regarding the direct-to-consumer advertising of Botox, Latisse and Juvederm Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-11-01 Teshima Plastic Surgery

Botox Cosmetic (Onabotulinum Toxin A)

Belkyra

Latisse

Prescription Drug, Biologics Complaint regarding the direct-to-consumer advertising of Botox, Belkyra and Latisse Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-10-31 Elitemed Inc. Elite-PRP Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2019-10-31 NAWAI IMPORTS Etu'S Kava Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2019-10-30 Emotions Lab Bonheur Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2019-10-29 Natural Path/Silver Wings LLC Colloidal Silver 50 Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2019-10-29 The Himalaya Drug Company

Garcinia

Veincare

Leancare

Arjuna

Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2019-10-28 Innovation Dermatology

Botox Cosmetic (Onabotulinum Toxin A)

Latisse

Belkyra

Prescription Drug, Biologics Complaint regarding the direct-to-consumer advertising of Botox, Latisse and Belkyra Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-10-28 Innovus Pharmaceuticals Inc. Diabasens Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-10-28 Mardian Natural Medicine ADR Life Force Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2019-10-24 Amy Apsin Ecohoof Pink Hoof Clay Veterinary Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2019-10-23 EBYSU EBYSU Ashwagandha Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2019-10-22 8 West Cosmetic

Botox Cosmetic (Onabotulinum Toxin A)

Juvederm

Prescription Drug, Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2019-10-22 LiveVantage Canada Ltd. Protandim Nrf2 Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2019-10-22 Vancouver Laser

Botox Cosmetic (Onabotulinum Toxin A)

Juvederm

Prescription Drug, Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2019-10-22 Young Living Essential Oils, LC Various products Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2019-10-17 Actumus Inc. Various products Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-10-16 New Nordic Inc.

Chili Burn Strong

Zuccarin Diet

Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2019-10-15 Muscle Gear Zopiclone Prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-10-07 Imagine Laserworks Laser Therapy Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2019-10-03 Innovus Pharmaceuticals Inc. Prostagorx Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-10-01 A Touch of Light Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance verification ongoing; Health Canada is assessing the issue.
2019-10-01 Abboud Plastic Surgery Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance verification ongoing; Health Canada is assessing the issue.
2019-10-01 Advanced Laser Clinic Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance verification ongoing; Health Canada is assessing the issue.
2019-10-01 Allure Hair and Spa

Botox Cosmetic (Onabotulinum Toxin A)

Juvederm

Prescription Drug, Medical Device Complaint regarding the direct-to-consumer advertising of Botox and Juvederm Compliance verification ongoing; Health Canada is assessing the issue.
2019-10-01 Beachwood Cosmetic and Laser

Botox Cosmetic (Onabotulinum Toxin A)

Dysport

Xeomin

Prescription Drug, Biologics Complaint regarding the direct-to-consumer advertising of Botox, Dysport and Xeomin Compliance verification ongoing; Health Canada is assessing the issue.
2019-10-01 Chrysalis Clinic Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance verification ongoing; Health Canada is assessing the issue.
2019-10-01 Dermaworks Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance verification ongoing; Health Canada is assessing the issue.
2019-10-01 Dermis Advance Skin Care Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance verification ongoing; Health Canada is assessing the issue.
2019-10-01 Dr. James Bonaparte Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance verification ongoing; Health Canada is assessing the issue.
2019-10-01 Dr. Julie Lacroix Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance verification ongoing; Health Canada is assessing the issue.
2019-10-01 Dr. Loyd Van Wyck Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance verification ongoing; Health Canada is assessing the issue.
2019-10-01 Dr. Peter Brownrigg Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance verification ongoing; Health Canada is assessing the issue.
2019-10-01 Epiderma

Botox Cosmetic (Onabotulinum Toxin A)

Juvederm

Prescription Drug, Medical Device Complaint regarding the direct-to-consumer advertising of Botox and Juvederm Compliance verification ongoing; Health Canada is assessing the issue.
2019-10-01 Facial Surgery and Cosmetic Centre of Ottawa

Botox Cosmetic (Onabotulinum Toxin A)

Dysport

Prescription Drug, Biologic Complaint regarding the direct-to-consumer advertising of Botox and Dysport Compliance verification ongoing; Health Canada is assessing the issue.
2019-10-01 Kanata Skin Clinic Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance verification ongoing; Health Canada is assessing the issue.
2019-10-01 Lavie Health Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance verification ongoing; Health Canada is assessing the issue.
2019-10-01 LCI Laser Medispa Clinic Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance verification ongoing; Health Canada is assessing the issue.
2019-10-01 Lorna Vanderhaeghe Health Solutions a Division of Jamieson Laboratories Ltd. Estrosmart Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-10-01 Nutraceutical Medicine Company Inc. PURICA Complete 360 Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2019-10-01 Ottawa Plastic Surgery

Restylane

Juvederm

Medical Devices Complaint regarding the direct-to-consumer advertising of Restylane and Juvederm Compliance verification ongoing; Health Canada is assessing the issue.
2019-10-01 Ottawa Skin Clinic

Botox Cosmetic (Onabotulinum Toxin A)

Belkyra

Prescription Drug, Biologic Complaint regarding the direct-to-consumer advertising of Botox and Belkyra Compliance verification ongoing; Health Canada is assessing the issue.
2019-10-01 Ottawa Skin Clinic

Botox Cosmetic (Onabotulinum Toxin A)

Belkyra

Prescription Drug, Biologic Complaint regarding the direct-to-consumer advertising of Botox and Belkyra Compliance verification ongoing; Health Canada is assessing the issue.
2019-10-01 PearlMedica Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance verification ongoing; Health Canada is assessing the issue.
2019-10-01 Renu Spa Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance verification ongoing; Health Canada is assessing the issue.
2019-10-01 Revivelife

Botox Cosmetic (Onabotulinum Toxin A)

Dysport

Juvederm

Prescription Drug, Biologic, Medical Device Complaint regarding the direct-to-consumer advertising of Botox, Dysport and Juvederm Compliance verification ongoing; Health Canada is assessing the issue.
2019-10-01 Skin Revival Clinic Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance verification ongoing; Health Canada is assessing the issue.
2019-10-01 Skins Derma Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance verification ongoing; Health Canada is assessing the issue.
2019-10-01 The Best You

Botox Cosmetic (Onabotulinum Toxin A)

Belkyra

Prescription Drug, Biologic Complaint regarding the direct-to-consumer advertising of Botox and Belkyra Compliance verification ongoing; Health Canada is assessing the issue.
2019-10-01 The Ottawa Clinic

Botox Cosmetic (Onabotulinum Toxin A)

Belkyra

Prescription Drug, Biologic Complaint regarding the direct-to-consumer advertising of Botox and Belkyra Compliance verification ongoing; Health Canada is assessing the issue.
2019-10-01 Vancouver Laser and Skin Care Centre Inc. Latisse Prescription Drug Complaint regarding the direct-to-consumer advertising of Latisse Compliance verification ongoing; Health Canada is assessing the issue.
2019-10-01 WassefMD

Restylane

Juvederm

Medical Devices Complaint regarding the direct-to-consumer advertising of Restylane and Juvederm Compliance verification ongoing; Health Canada is assessing the issue.
2019-09-30 Arthritis Society Humira (Adalimumab) Prescription Biologic Complaint regarding the direct-to-consumer advertising of Humira Compliance verification ongoing; Health Canada is assessing the issue.
2019-09-30 Crohn's and Colitis Canada Humira (Adalimumab) Prescription Biologic Complaint regarding the direct-to-consumer advertising of Humira Compliance verification ongoing; Health Canada is assessing the issue.
2019-09-30

Joyviva.ca

8 West Cosmetic Surgery and Laser Skin Clinic

Latisse Prescription Biologic Complaint regarding the direct-to-consumer advertising of Latisse Compliance verification ongoing; Health Canada is assessing the issue.
2019-09-28 Downtown Vancouver Optometry Clinic Latisse Prescription Drug Complaint regarding the direct-to-consumer advertising of Latisse Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-09-27 Innovus Pharmaceuticals Inc. Prostagorx Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliance materials are modified/removed/discontinued.
2019-09-26 Nembutal Online Euthanasia Nembutal Prescription Drug Complaint regarding the direct-to-consumer advertising of Nembutal Compliance verification ongoing; Health Canada is assessing the issue.
2019-09-24 Intellistem Technologies Stem Cell Biologic Complaint regarding the direct-to-consumer advertising of an unauthorized product Compliance verification ongoing; Health Canada is assessing the issue.
2019-09-23 Innovus Pharmaceuticals Inc. Urivarx Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliance materials are modified/removed/discontinued.
2019-09-20 Stalco Inc. Trialix Prescription Drug Complaint regarding the advertising of an unauthorized product Compliance verification ongoing; Health Canada is assessing the issue.
2019-09-19 John Ellis Water Faraday-Ellis Water Machine Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product Compliance verification ongoing; Health Canada is assessing the issue.
2019-09-18 Bionutrition Inc. Biopreparation Formula F2+ Natural Health Product Complaint regarding advertising of misleading product information Compliance verification ongoing; Health Canada is assessing the issue.
2019-09-17 Green Biotics Kiosk

E-Pulse Tectura Beauty EMS-Pro Tech

Avologi Scientific Eneo Advanced- Model ENEO426

Lavelier-Advanced Marine Bio-Syringe 12g/0.42oz

Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance verification ongoing; Health Canada is assessing the issue.
2019-09-13 Evolution Fitness Infrared Sauna Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product Compliance verification ongoing; Health Canada is assessing the issue.
2019-09-13 Sangter's Health Food Store

Magnesium Hydroxide with Malic Acid

Magnesium Bisglycinate

Magnesium Oxide 420mg

Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2019-09-12 Innovus Pharmaceuticals Inc. Recalmax Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-09-10 Jiani Medical Stockings Jiani Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized product Compliance verification ongoing; Health Canada is assessing the issue.
2019-09-09 Innovus Pharmaceuticals Inc. Prostagorx Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-09-09 Jardine Naturals Inc. Essential Silver Tm Antibiotic Gel Natural Health Product Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-09-09 Jardine Naturals Inc. Essential Silver Tm Antibiotic Gel Natural Health Product Complaint regarding the advertising of unauthorized claims Compliance letter sent to request stop sale and advertising of unlicensed product; Ongoing follow-up to confirm the stop sale and non-compliant materials are modified/removed/discontinued.
2019-09-04 Sprout Pharmaceuticals Canada Addyi Prescription Drug Complaint regarding the direct-to-consumer advertising of Addyi Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-08-29 Biosense Clinic

L-Glutamine Plus

Apple Cider Vinegar + Cr

Inositol+

 

Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-08-29 Vita Aid L-Glutamine Plus

Termidm

Apple Cider Vinegar+Cr

Inositol+

Optifort

Verdha

Cerebright

Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-08-28 Borea Canada Various products Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance verification ongoing; Health Canada is assessing the issue.
2019-08-28

Merck Vaccines

Pfizer Vaccines

Gardasil 9

Prenar 13

Trumenba

Biologic Complaint regarding the direct-to-consumer advertising of vaccines Compliance verification ongoing; Health Canada is assessing the issue.
2019-08-28 Prime Hemp Prime Respiratory Veterinary Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-08-28 Veeva

Veeva Teen Formula

Veeva Sleep Formula

Theanine and Magnesium

Essential Oil Mists

Aromatherapy Roll-ons

Pure Essential Oil Blends

Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-08-28 Well Being Journal Psilocybin Prescription Durg Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2019-08-19 D2LM Distribution Inc. Kit Sleek Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-08-16 Chrysalis Rejuvenation Clinic

Botox Cosmetic (Onabotulinum Toxin A)

Dysport

Juvederm

Radiesse

Yeosyal

Prescription Drug, Biologics, Medical Device Complaint regarding the direct-to-consumer advertising of Botox, Dysport, Juvederm, Radiesse and Yeosyal Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-08-16 Kanata Skin Clinic

Botox Cosmetic (Onabotulinum Toxin A)

Latisse

Belkyra

Juvederm

Prescription Drug, Biologics, Medical Device Complaint regarding the direct-to-consumer advertising of Botox, Latisse, Belkyra and Juvederm Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-08-14 Dermapure

Botox Cosmetic (Onabotulinum Toxin A)

Dysport

Xeomin

Prescription Drug, Biologics Complaint regarding the direct-to-consumer advertising of Botox, Dysport and Xeomin Compliance verification ongoing; Health Canada is assessing the issue.
2019-08-14 EverYoung Medical Aesthetics Centre

Botox Cosmetic (Onabotulinum Toxin A)

Dysport

Belkyra

Kybella

Prescription Drug, Biologics Complaint regarding the direct-to-consumer advertising of Botox, Dysport, Belkyra and Kybella Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-08-14 Peak Human MD

Botox Cosmetic (Onabotulinum Toxin A)

Belkyra

Juvederm

Revanesse

 

Prescription Drug, Biologics, Medical Device Complaint regarding the direct-to-consumer advertising of Botox, Belkyra, Juvederm and Revanesse Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-08-14 Pender Medi Spa

Botox Cosmetic (Onabotulinum Toxin A)

Latisse

Juvederm

Prescription Drug, Biologic, Medical Device Complaint regarding the direct-to-consumer advertising of Botox, Latisse and Juvederm Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-08-14 Skin Technique

Botox Cosmetic (Onabotulinum Toxin A)

Juvederm

Revanesse

Prescription Drug, Bioloic, Medical Device Complaint regarding the direct-to-consumer advertising of Botox, Juvederm and Revanesse Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-08-14 Yaletown Laser Centre

Botox Cosmetic (Onabotulinum Toxin A)

Dysport

Prescription Drug, Biologic Complaint regarding the direct-to-consumer advertising of Botox and Dysport Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-08-13 Bodé Spa Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-08-13 Dermis Advance Skin Care

Botox Cosmetic (Onabotulinum Toxin A)

Belkyra

Juvederm

Prescription Drug, Biologic, Medical Device Complaint regarding the direct-to-consumer advertising of Botox, Belkyra and Juvederm Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-08-13 Facial Surgery and Cosmetic Center of Ottawa

Botox Cosmetic (Onabotulinum Toxin A)

Dysport

Latisse

Prescription Drug, Biologics Complaint regarding the direct-to-consumer advertising of Botox, Dysport and Latisse Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-08-09 All Natural Nutritional Products (ANNP) Inc. Allnatural Trans-Resveratrol 98%, Super Strength Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance verification ongoing; Health Canada is assessing the issue.
2019-08-08 Innovus Pharmaceuticals Inc. Apeaz Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-08-06 DermaWorks

Botox Cosmetic (Onabotulinum Toxin A)

Belkyra

Dysport

Filler

Prescription Drug, Biologics Complaint regarding the direct-to-consumer advertising of Botox, Belkyra, Dysport and Filler Compliance verification ongoing; Health Canada is assessing the issue.
2019-08-06 Huma Peptide Mechano Growth Factor Prescription Drug Complaint regarding the advertising of an unauthorized product Compliance verification ongoing; Health Canada is assessing the issue.
2019-08-06 Ottawa Skin Clinic

Botox Cosmetic (Onabotulinum Toxin A)

Cosmetic Filler

Prescription Drug, Medical Device Complaint regarding the direct-to-consumer advertising of Botox and Filler Compliance verification ongoing; Health Canada is assessing the issue.
2019-08-01 Pink Lotus Alternative Care

Cool Mint Cannabis Body Butter

Cedarwood Cannabis Body Butter

Lavender Cannabis Body Butter

Cannabis Synergy Body Butter

Cannabis Sweet Grass Body Butter

 

Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-07-30 Viker Company Group Ltd. Multiflowers Green Bee Propolis

Sangel
Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2019-07-29 Innovus Pharmaceuticals Inc. BH Testosterone Booster Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-07-26 Milestone Pharmaceuticals Inc. Etripamil Prescription Pharmaceutical Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-07-23 Innovus Pharmaceuticals Inc. Urivarx Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-07-19 RenuSpa Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance verification ongoing; Health Canada is assessing the issue.
2019-07-16 Healing with Hemp Gold grade Hemp Oil Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2019-07-16 Hearbloom

Hearbloom x1

Hearbloom x2 pro

Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance verification ongoing; Health Canada is assessing the issue.
2019-07-16 MediNinja

Earcentric Joy

Earcentric Easycharge

Earcentric Easycharge2

Earcentric Fit

Earcentric Mini800

Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance verification ongoing; Health Canada is assessing the issue.
2019-07-12 All Natural Nutritional Products

Smooth Change

Heart Health

Bone Health

Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance verification ongoing; Health Canada is assessing the issue.
2019-07-11 Northern Saunas Infrared Sauna Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-07-10 Chinook Hot Tubs & Saunas Infrared Sauna Medical Device Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-07-10 Groupon Inc. MIC-Lipotropic B12 Oral Shots Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance verification ongoing; Health Canada is assessing the issue.
2019-07-09 Iontocure Iontocure Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance verification ongoing; Health Canada is assessing the issue.
2019-07-09 Sparkle Lifestyle & MediSpa Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-07-08 Iscador AG Iscador M Serie Liquid Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-07-03 Vibrant Living Supply Multiple products Natural Health Product Complaint regarding the advertising of unauthorized products Compliance verification ongoing; Health Canada is assessing the issue.
2019-07-02 Innovus Pharmaceuticals Inc. Diabasens Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-06-24 Skins Derma Care Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2019-06-19 GSK Nucala Biologic Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2019-06-19 The Spa 654 Club Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2019-06-15

Evolt

Accuniq

Evolt360 Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product Compliance verification ongoing; Health Canada is assessing the issue.
2019-06-13 Acacia Health Infrared Sauna Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance verification ongoing; Health Canada is assessing the issue.
2019-06-13 Ballistic Labs TRT Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-06-13 Blackstone Saunas Infrared Sauna Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance letter sent to request stop sale and advertising of unlicensed products and correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-06-13

Clearlight Saunas Canada

Canada Saunas

Sauna Works

Infrared Sauna Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance letter sent to request stop sale and advertising of unlicensed products and correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-06-13 Eco-Tech Saunas Infrared Sauna Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance letter sent to request stop sale and advertising of unlicensed products and correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-06-13 Growthcell Global Corporation Growthcell Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-06-13 Health Mate Infrared Sauna Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance verification ongoing; Health Canada is assessing the issue.
2019-06-13 Jacuzzi Ontario Infrared Sauna Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance verification ongoing; Health Canada is assessing the issue.
2019-06-13 JNH Lifestyles Infrared Sauna Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance verification ongoing; Health Canada is assessing the issue.
2019-06-13 Lifeworks Infrared Sauna Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance verification ongoing; Health Canada is assessing the issue.
2019-06-13 Montreal Saunas Infrared Sauna Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance letter sent to request stop sale and advertising of unlicensed products and correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-06-13 The Sundance Spa Store Infrared Sauna Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance verification ongoing; Health Canada is assessing the issue.
2019-06-13 Tropical Saunas Infrared Sauna Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance letter sent to request stop sale and advertising of unlicensed products and correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-06-13 Ultimate Products for Life Infrared Sauna Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance letter sent to request stop sale and advertising of unlicensed products and correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-06-13 Wayfair LLC Infrared Sauna Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance verification ongoing; Health Canada is assessing the issue.
2019-06-07 Canadian Spa Company Infrared Sauna Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance letter sent to request stop sale and advertising of unlicensed products and correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-06-04 Clinique de Chirurgie Esthétique

Botox Cosmetic (Onabotulinum Toxin A)

Juvederm

Prescription Drug, Medical Device Complaint regarding the direct-to-consumer advertising of Botox and Juvederm Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-06-04 Medical Spa Club Latisse Prescription Drug Complaint regarding the direct-to-consumer advertising of Latisse Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-06-03 Centre de Dermatologique du Québec Métropolitain

Botox Cosmetic (Onabotulinum Toxin A)

Juvederm

Prescription Drug, Medical Device Complaint regarding the direct-to-consumer advertising of Botox and Juvederm Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-06-03 Cinq Sens - Médico Esthétique

Botox Cosmetic (Onabotulinum Toxin A)

Juvederm

Prescription Drug, Medical Device Complaint regarding the direct-to-consumer advertising of Botox and Juvederm Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-06-03 Epiderma

Botox Cosmetic (Onabotulinum Toxin A)

Juvederm

Prescription Drug, Medical Device Complaint regarding the direct-to-consumer advertising of Botox and Juvederm Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-06-03 La Clinique de Chirurgie de Gatineau

Botox Cosmetic (Onabotulinum Toxin A)

Juvederm

Prescription Drug, Medical Device Complaint regarding the direct-to-consumer advertising of Botox and Juvederm Compliance verification ongoing; Health Canada is assessing the issue.
2019-06-03 Lunaesthétique

Restylane Skinboosters

Radiesse

Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-06-03 Medic Spa Gatineau

Botox Cosmetic (Onabotulinum Toxin A)

Dermal Fillers

Prescription Drug, Medical Device Complaint regarding the direct-to-consumer advertising of Botox and Dermal Fillers Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-05-31 Naka Herbs & Vitamins Ltd Naka Platinum Nattokinase Natural Health Product Complaint regarding the advertising of unauthorized claim Compliance verification ongoing; Health Canada is assessing the issue.
2019-05-25 Bausch Health, Canada Inc. Cold-FX Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-05-24 New Nordic Inc. Equazen Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-05-21 Innovus Pharmaceuticals, Inc. Diabasens Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-05-14 Dental Brands SDI Permite 1 Spill Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product Compliance verification ongoing; Health Canada is assessing the issue.
2019-05-14 Island Smile SDI Pola Day CP 35% Natural Health Product Complaint regarding the direct-to-consumer advertising of an unauthorized product Compliance verification ongoing; Health Canada is assessing the issue.
2019-05-13 Foot Care Matters Laser Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2019-05-12 Dermalogix Partners Inc. Dermazinc Spray Nonprescription Drug Complaint regarding the direct-to-consumer advertising of an unauthorized product Compliance verification ongoing; Health Canada is assessing the issue.
2019-05-08 Michigan Integrative Health Stem Cells Biologic Drug Complaint regarding the direct-to-consumer advertising of an unauthorized product Compliance verification ongoing; Health Canada is assessing the issue.
2019-05-07 Toda Herbal International Ltd. HeartofGold Formula Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-05-07 Zoetis Canada Inc. Simparica Veterinary Health Product Complaint regarding advertising of misleading product information Compliance verification ongoing; Health Canada is assessing the issue.
2019-04-29 Regional Safety Inc.

Bacitracin Zinc

Neomacin

Polymycin

Nonprescription Drug, Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance verification ongoing; Health Canada is assessing the issue.
2019-04-25

AbbVie Corporation

Amgen Canada

Sanofi Canada

Article on Biosimilars vs. Biologics Biologics Complaint regarding an article discussing Biosimilars vs. Biologics Compliance verification ongoing; Health Canada is assessing the issue.
2019-04-25 Alert First Aid Philips Heart Start AED Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product Compliance verification ongoing; Health Canada is assessing the issue.
2019-04-25 Clinique Cholé Médico-Esthétique

Belkyra

Sculptura

Prescription Biologic, Medical Device Complaint regarding the direct-to-consumer advertising of Belkyra and Sculptura Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-04-25 Clinique Neuro-Outaouais

Botox Cosmetic (Onabotulinum Toxin A)

Xeomin

Prescription Drug, Biologics Complaint regarding the direct-to-consumer advertising of Botox and Xeomin Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-04-25 Vetrex Group Inc. Dasuquin Veterinary Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-04-24 La Clinique du Dr. Sylvain Simard

Botox Cosmetic (Onabotulinum Toxin A)

Hyaluronic Acid

Prescription Drug, Biologics Complaint regarding the direct-to-consumer advertising of Botox and Hyaluronic Acid Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-04-24 Novaderma

Botox Cosmetic (Onabotulinum Toxin A)

Xeomin

Dysport

Prescription Drug, Biologics Complaint regarding the direct-to-consumer advertising of Botox, Xeomin and Dysport Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-04-23 Helius Medical Technologies Portable Neuromodulation Stimulator (PoNS) Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2019-04-23 Odas Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-04-22 Ebay (Spectra) Spectra S1 Breast Pump Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance verification ongoing; Health Canada is assessing the issue.
2019-04-18 Individual selling on Kijiji Lantus Solostar Biologic Drug Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance verification ongoing; Health Canada is assessing the issue.
2019-04-18 Obesity Research Institute, LLC.

Lipozene

Metaboup Plus

Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-04-12 Wal-Mart Canada Corporation

Infrared Sauna

Costway Portable Steam Sauna

Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance letter sent to request stop sale and advertising of unlicensed products and correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-04-11 Proflamps Proflamps Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product Compliance verification ongoing; Health Canada is assessing the issue.
2019-04-10 Amazon (HSTV) Pocket Fetal Doppler Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product Compliance verification ongoing; Health Canada is assessing the issue.
2019-04-10 Amazon (Snugglebug) Baby Sound Amplifier Monitor Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product Compliance verification ongoing; Health Canada is assessing the issue.
2019-04-06 Homeocan Inc. Kids 0-9 Night Syrup Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-04-02

Annette Landman

White Dove Healing

Educator Biofeedback System

Pro Educator Cybernetic System

Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product Compliance verification ongoing; Health Canada is assessing the issue.
2019-04-02 Renuspa Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-03-29 Dr. Frédéric Croteau Breast Implants Medical Device Complaint regarding the direct-to-consumer advertising of misleading information Compliance verification ongoing; Health Canada is assessing the issue.
2019-03-25 NeuroReset Inc. NeuroReset Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product Compliance verification ongoing; Health Canada is assessing the issue.
2019-03-22 Stem Cell Centers Stem Cell Therapy Biologic Drug Complaint regarding the advertising of an unauthorized product including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2019-03-21 Compass Dermatology Joule Laser System Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2019-03-20 Amazon (SmartValleyTech) Gvento TENS Unit Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product Compliance verification ongoing; Health Canada is assessing the issue.
2019-03-18 Zymeworks Inc.

ZW25

ZW49

Biologic Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance verification ongoing; Health Canada is assessing the issue.
2019-03-14

Healthy Planet Canada

Popeyes Canada

Kaizen Ephedrine HCL

4Ever Fit Ephedrine HCL

Synergenex Ephedrine HCL

Natural Health Products Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2019-03-14 Vitality Healthcare Stem Cell Therapy Biologic Drug Complaint regarding the direct-to-consumer advertising of stem cell therapy Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-03-12 BioTE Medical BioTE Hormone Pellet Therapy Natural Health Product Complaint regarding the direct-to-consumer advertising of an unauthorized product Compliance verification ongoing; Health Canada is assessing the issue.
2019-03-11 Distribution JB Beauté Inc. Hyaluronic Acid Natural Health Product, Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product Compliance verification ongoing; Health Canada is assessing the issue.
2019-03-05 PAC Health (Canada) Inc. Sambucol Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2019-03-05 Sage Saje Tranquility Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2019-02-28 Exhalo Inc. Halogenerator Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product Compliance verification ongoing; Health Canada is assessing the issue.
2019-02-28 Reviviscent Health Not Specified Natural Health Product - Homeopathic Complaint regarding the advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2019-02-28 Salt Wave Halogenerator Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product Compliance verification ongoing; Health Canada is assessing the issue.
2019-02-28 The Spa Ottawa Halogenerator Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product Compliance verification ongoing; Health Canada is assessing the issue.
2019-02-27 Canadian Halotherapy Association Salsano Halogenerator Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product Compliance verification ongoing; Health Canada is assessing the issue.
2019-02-23 The Canadian Nail Fungus Resource Jublia (efinaconazole) Prescription Drug Complaint regarding the direct-to-consumer advertising of Jublia Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-02-23 Valeant Canada LP Jublia (efinaconazole) Prescription Drug Complaint regarding the direct-to-consumer advertising of Jublia Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-02-22 Meditech International Inc. Bioflex Laser Therapy System Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2019-02-20 JackHealth

Sildenafil

Tadalafil

Prescription Drug Complaint regarding the direct-to-consumer advertising of products with unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-02-14 Berton Physiotherapy & Chiropractic

Bioflex Laser Therapy System

Infrared Sauna

Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2019-02-14 Nia Pure Nature Moringa Natural Health Product Complaint regarding the direct-to-consumer advertising of an unauthorized product Compliance verification ongoing; Health Canada is assessing the issue.
2019-02-13 Maple Health Organic Inc. Cold + Flu Therapy Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-02-08 Euro Reflections Hair Studio-Spa-Medispa Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of misleading product information Compliance verification ongoing; Health Canada is assessing the issue.
2019-02-08 Euro Reflections Hair Studio-Spa-Medispa

Sculpsure

Venus Freeze MP2

Halogenerator

Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance verification ongoing; Health Canada is assessing the issue.
2019-02-04 Bellair Laser Clinic Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug, Medical Device Complaint regarding the direct-to-consumer advertising of Botox Compliance verification ongoing; Health Canada is assessing the issue.
2019-02-01 Saunafin Saunas Saunafin Medical Device Complaint regarding the advertising of an unauthorized product Compliance verification ongoing; Health Canada is assessing the issue.
2019-01-30 Ebay (dentalandhealthcare) Electro Convulsive Therapy Unit Medical Device Complaint regarding the advertising of an unauthorized product including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2019-01-22 Insight Enterprises Inc. Joint Aid Plus Natural Health Product Complaint regarding the advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2019-01-21 Bayer Inc. Nova-T (Intrauterine Device) Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance verification ongoing; Health Canada is assessing the issue.
2019-01-21 Superior Medical Limited Nova-T (Intrauterine Device) Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance verification ongoing; Health Canada is assessing the issue.
2019-01-08 Alive Health Centre Various Products Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2019-01-08 Not specified; unlisted American "scam" company (1-866-453-6467 ext 1064) HP-360 Oil Natural Health Product Complaint regarding the advertising of an unauthorized product including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-28 Amazon BU (Laser-based Medical Device for Onychomycosis)_ Medical Device Complaint regarding the advertising of unauthorized products and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-28 Amazon BU (Laser-based Medical Device for Onychomycosis)_ Medical Device Complaint regarding the advertising of unauthorized products and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-28 Amazon Nail Cleaning Laser Device (Laser-based Medical Device for Onychomycosis)_ _ Medical Device Complaint regarding the advertising of unauthorized products and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-28 Amazon Nail Cleaning Laser Device(Laser-based Medical Device for Onychomycosis)_ Medical Device Complaint regarding the advertising of unauthorized products and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-28 Amazon (Cure X) Cure-Ex (Laser-based medical device for Onychomycosis) Medical Device Complaint regarding the advertising of unauthorized products and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-28 Amazon (Emperor of Gadgets) Nail Cleaning Laser Device (Laser-based Medical Device for Onychomycosis)_ _ Medical Device Complaint regarding the advertising of unauthorized products and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-28 Amazon (Home Care Wholesale) (Laser-based medical device for Onychomycosis) Medical Device Complaint regarding the advertising of unauthorized products and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-28 Amazon (Two Blue Diamonds) (Laser-based medical device for Onychomycosis) Medical Device Complaint regarding the advertising of unauthorized products and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-28 So Luxury Bath & Body Inc.

So Luxury Mag Oil

So Luxury Mag Oil-Moon

So Luxury Sitz

Natural Health Product Complaint regarding the advertising of unauthorized products, including cosmetic-like products with therapeutic claims Compliance letter sent to request stop sale and advertising of unlicensed products and correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2018-12-19 Shoppers Drug Mart Botox Cosmetic (Onabotulinum Toxin A), Dysport and Latisse Biologics Complaint regarding the direct-to-consumer advertising of Botox, Dysport and Latisse Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-18 Aloe Vera of America, Inc. Forever Beta-A-Care Natural Health Product Complaint regarding the advertising of products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-18 Postal DMD, Inc. Regalia-C 191 Natural Health Product Complaint regarding the advertising of products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-11 Quincy Bioscience Lipozene Natural Health Product Complaint regarding the advertising of products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-11 Quincy Bioscience Prevagen Natural Health Product Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 A Beautiful Child Placenta Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 A Gift of Life Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Alex James Wellness Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 All Birth Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Association of Placenta Preparation Arts (APPS) Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Baby Mine Birth Services Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 BabyMine Birth Services Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Beautiful Beginnings Ontario Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Bella Baby Birth Services Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Beth Mackenzie Doula Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Birth Ways International Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Birthing Blessings Doula & Birth Services Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Blissful Birth Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Bloor West Doula & Placenta Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Blossoming Birth Services Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Blossoming Birth Services Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Brooke Heffernan Birth & Postpartum Services Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Central Alberta Doulas Inc. Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Childbirth Choices Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Chinook City Doulas Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Circle of Life Birth Services Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Dorothy Kaminski Guerra Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Earth Bound Holistic Doula Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Earthside Journeys- Maternal Health Supporter and Infertility Warrior Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Edmonton Area Family Doulas Services Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Embrace Birth Doula Care Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Gentle Birth Corporation Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Graceful Birth Doula Services Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Hamilton Doula Group Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Healing Tree Essentials Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Kelly Maslen Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Lake Country Doulas Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Life After Birth Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Madelina Birth & Baby Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Maidenhair Birth Services Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Mandala Birth Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Melynda Petersen Birth Doula Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Mia Bella Mamma Placenta Services Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Miracle Placenta Care Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 New Roots Birth Services Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 New Spirit Arrivals Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Nikky Clarke Placenta Encapsulation Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Nurtured Life Placenta Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Oak & Acorn Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Okanagen Doula Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Placentials Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Prenatal Journey Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Pure Birth Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Pure Placenta Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Ridge Meadows Doula Services Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Roots of Life Placenta Encapsulation Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Steady Hand Birth Doula Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 SuperMomma Doula & Placenta Services Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Taking Root Doula Care Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Tender Touches Doula Services, Inc. Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 The Brampton Doula Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 The Nesting Instinct Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 The Wellness Garden Doula Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Toronto Placenta Services Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Winnipeg Placenta Encapsulation Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-03 Inception Lifebank Umbilical cord blood Biologic Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2018-11-29 Alnylam Pharmaceuticals, Inc. ONPATTRO (Patisiran) Biologic Complaint regarding the advertising of an unauthorized product Compliance verification ongoing; Health Canada is assessing the issue.
2018-11-29 Nutrition Zone Products Inc. Various Products Natural Health Product Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-11-29 Saje Natural Business Inc. Sage Pain Release Essential Oil Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2018-11-22 Naturally Splendid Enterprises, Ltd. Natera-FX Phyto Mood Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2018-11-19 Counter Scientific Development (GZ) Limited Dr. Ho's Circulation Promoter Medical Device Complaint regarding the advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-11-14 Guangzhou Xinbo Electronic Co., Ltd Circulation Promoter TENS Medical Device Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2018-11-09 ByoSent Pharma INC Feramax Polysaccharide- Iron Complex Natural Health Product Complaint regarding the advertising of products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-11-09 Stephen Health Agency Inc., Med Marijuana Division Mari-Co Cannabis Sativa Seed & Coconut Oil Natural Health Product Complaint regarding the advertising of products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-10-31 Bio-K + International INC Bio-K Plus Strong-Fort Natural Health Product Complaint regarding the advertising of products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-10-31 JAMP Pharma Corporation Potassium Chloride Natural Health Product Complaint regarding the advertising of products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-10-31 Johnson & Johnson INC. Polysporin OTC Complaint regarding the advertising of products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-10-22 Ebysu Nutrition ENYSU Milk Thistle Extract Natural Health Product Complaint regarding the advertising of products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-10-10 Procter and Gamble INC. Align Probiotic Supplement Natural Health Product Complaint regarding the advertising of products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-10-09 Q Creams Q-Cu Copper Cream Natural Health Product Complaint regarding the advertising of unauthorized product including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2018-10-03 Pfizer Canada INC. Prevnar 13 Biologic Complaint regarding the direct-to-consumer advertising of Prevnar and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-10-02 New Nordisk Canada INC. Saxenda Prescription Drug Complaint regarding the direct-to-consumer advertising of Saxenda Compliance verification ongoing; Health Canada is assessing the issue.
2018-10-01 Sisu Inc. Full Spectrum Curcumin Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2018-09-27 BritaMed Inc. Fox Laser System Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2018-09-27 Fotona D.O.O. Fotona XP Focus Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-09-25 All Natural Nutritional Products (ANNP) Inc. Various Products Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letters sent to request correction of non-compliance; Inadequate response received; Notice of Intent to Suspend Product Licences issued (Section 18 Natural Health Product Regulations); Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2018-09-25 Beautybarnurse Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance verification ongoing; Health Canada is assessing the issue.
2018-09-18 Webber Pharmaceuticals Inc. Various Products Natural Health Product Complaint regarding the advertising of products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-09-05 GlaxoSmithKline INC. Shingrix Biologic Complaint regarding the advertising of products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-09-04 New Nordic INC, Webber Naturals Various Products Natural Health Product Complaint regarding the advertising of products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-08-31 Similasan AG Similasan Natural Health Product- Homeopathic Complaint regarding the advertising of products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-08-30 Seafood Pharmaceuticals Seacalphyx Prescription Drug Complaint regarding the advertising of products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-08-27 New Nordic Inc and Webber Naturals Various Products Natural Health Product Complaint regarding advertising of misleading product information Compliance verification ongoing; Health Canada is assessing the issue.
2018-08-17 Clarite Laser Esthetics Botox Cosmetic (Onabotulinum Toxin A) and Xeomin Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox and Xeomin Compliance verification ongoing; Health Canada is assessing the issue.
2018-08-16 Bradford Skin Clinic and Med Botox Cosmetic (Onabotulinum Toxin A), Xeomin and Dysport Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox, Xeomin and Dysport Compliance verification ongoing; Health Canada is assessing the issue.
2018-08-16 Dr. Robertus Laser and Cosmetic Clinic Various products Prescription Drug and Medical Device Complaint regarding the direct-to-consumer advertising of various prescription products, and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-08-16 Dr.Boulas Medical Spa Various products Prescription Drug and Medical Device Complaint regarding the direct-to-consumer advertising of various prescription products, and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-08-16 Glow Medispa Various products Prescription Drug and Medical Device Complaint regarding the direct-to-consumer advertising of various prescription products, and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-08-16 LaserBodyMD Various products Prescription Drug and Medical Device Complaint regarding the direct-to-consumer advertising of various prescription products, and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-08-16 Rival Cosmetic Surgery Various products Prescription Drug and Medical Device Complaint regarding the direct-to-consumer advertising of various prescription products, and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-08-16 Santuary Spa Newmarket Various products Prescription Drug and Medical Device Complaint regarding the direct-to-consumer advertising of various prescription products, unauthorized claims, and the advertising of the Health Canada logo and endorsement by Health Canada Compliance verification ongoing; Health Canada is assessing the issue.
2018-08-16 Skin Care Medica Botox Cosmetic (Onabotulinum Toxin A), Xeomin and Dysport Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox, Xeomin and Dysport Compliance verification ongoing; Health Canada is assessing the issue.
2018-08-16 The Centre for Dermatology Various products Prescription Drug and Medical Device Complaint regarding the direct-to-consumer advertising of various prescription products, and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-08-16 The Van Vilet Clinic Various products Prescription Drug and Medical Device Complaint regarding the direct-to-consumer advertising of various prescription products, and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-08-16 The York Plastic Surgery Centre Juvederm Medical Device Complaint regarding the advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-08-16 Visage Clinic Various products Prescription Drug and Medical Device Complaint regarding the direct-to-consumer advertising of various prescription products, and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-08-16 York Laser and MedSpa Various products Prescription Drug and Medical Device Complaint regarding the direct-to-consumer advertising of various prescription products, and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-08-10 Longevita Scientific Inc. Various Products Natural Health Product Complaint regarding the advertising of unauthorized products and products with unauthorized claims including claims for serious disease Compliance letter sent to request stop sale and advertising of unlicensed product and correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2018-08-03 QRA Services Canada, Premier Research Labs Canada Premier Research Labs products Unknown Complaint regarding the advertising of products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-08-01 Pharmalucence Pharmalucence Generic Mebofenin Prescription Drug Complaint regarding the advertising of unauthorized products and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-07-30 Plexus Worlwide LLC Various products Natural Health Product Complaint regarding the advertising of products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-07-27 External Affairs Medical Spas Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance verification ongoing; Health Canada is assessing the issue.
2018-07-27 Groot Derma Surgery Centre Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance verification ongoing; Health Canada is assessing the issue.
2018-07-27 Lucere Dermatology and Laser Clinic Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance verification ongoing; Health Canada is assessing the issue.
2018-07-27 Medexus Inc. Various products Natural Health Product Complaint regarding the advertising of products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-07-25 Back to Earth Sweet Pea Natural Health Product Complaint regarding the advertising of products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-07-19 Med Barn INC. Visceral+GastroGard Veterinary Health Product and Prescription Drug Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2018-07-17 Canada Royal Enoch Phytomedicine Ltd. Redsenol-1
Redsenol-DAG
Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2018-07-11 Inspire Esthetics Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance verification ongoing; Health Canada is assessing the issue.
2018-07-09 HerbaMAX Canada HerbaMax for Women, HerbaMax for Men Natural Health Product Complaint regarding the advertising of products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-06-27 Regalia C-191 Regalia-C-191 Natural Health Product Complaint regarding the advertising of products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-06-26 Vitality Health Care Stem Cell Therapy Biologic Complaint regarding the advertising of unauthorized products Compliance verification ongoing; Health Canada is assessing the issue.
2018-06-20 Breathe Body and Soul Spa Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance verification ongoing; Health Canada is assessing the issue.
2018-06-20 CBD Therapies Various Products Cannabis-Natural Health Product Interface Complaint regarding the advertising of unauthorized products and unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2018-06-19 InMode Aesthetic Solutinos Forma and Fractora Medical Device Complaint regarding the advertising of products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-06-12 The Sharma Clinic Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance verification ongoing; Health Canada is assessing the issue.
2018-06-07 Endoceutics Intarosa Prescription Drug Complaint regarding the advertising of unauthorized products and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-06-04 CBD Therapeutics Various Products Cannabis-Natural Health Product interface Complaint regarding the advertising of unauthorized products and unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2018-05-24 ATP Athletic and Therapeutic Pharma Various Products Natural Health Product Complaint regarding the advertising of unauthorized products with unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2018-05-03 NaturalHeal.ca

Konig Labs Germanium GE-132 Capsules

Artemisinin Pro

Goldenseal Coptis C 1000

Natural Health Product Complaint regarding the advertising of unauthorized products and products with unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued
2018-04-10 Stephen Health Agency Inc Med Marijuana Seed Oil Gel Caps (Cannabis Sativa Seed Oil) Natural Health Product Complaint regarding advertising of misleading product information Compliance verification ongoing; Health Canada is assessing the issue.
2018-03-22 Endoceutics Prasterone Prescription Drug Complaint regarding the advertising of unauthorized products including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2018-03-19 Horizon Pharma Ireland Ltd. Procysbi Prescription Drug Complaint regarding the advertising of unauthorized products including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2018-03-13 Lymph-Active Lymph-Active Roll on Underarms Natural Health Product Complaint regarding the advertising of unauthorized products Compliance verification ongoing; Health Canada is assessing the issue.
2018-03-10 Kornelias Raw Beauty

Chill Pill Roller Ball

Pillow Talk Roller Ball

Natural Health Product Complaint regarding the advertising of unauthorized products including claims for serious disease Compliance letter sent to request stop sale and advertising of unlicensed product; Ongoing follow-up to confirm the stop sale and non-compliant materials are modified/removed/discontinued.
2018-03-02 Webber Naturals Fibre 4 NHP Complaint regarding the advertising of unauthorized products Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. Product has obtained market authorization.
2018-03-01 Cambridge Laboratories Cellular Repair Infuser NHP Complaint regarding the advertising of unauthorized products including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2018-02-26 Produits de Santé Delano (2014) Ltée

Quinton Isotonic, bouteille de 1000 ml

Quinton Hypertonic, bouteille de 1000 ml

Natural Health Product Complaint regarding the advertising of unauthorized products including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2018-02-22 Sandoz Canada Inc. Erelzi Prescription Drug Complaint regarding the direct-to-consumer advertising of Erelzi Compliance verification ongoing; Health Canada is assessing the issue.
2018-02-21 LMC Diabetes & Endocrinology Ertugliflozin Prescription Drug Complaint regarding the advertising of unauthorized products including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2018-02-09 Manris Natural Health Products Inc.

Cannarelief Am

Cannarelief Nv

Natural Health Product Complaint regarding the advertising of products with unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2018-01-29 Monat Canada Various Products Natural Health Product Complaint regarding the advertising of unauthorized products Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2017-11-29 SBM Ayur Care Canada o/a SBS Ayurcare North America Inc Enegex Natural Health Product Complaint regarding the advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2017-11-17 Purity products Neptune Krill Oil & Joint Gel Natural Health Product Complaint regarding the advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2017-10-19 TriStar Naturals TriStar Naturals Co-Q10 200 mg softgel Natural Health Product Complaint regarding the advertising of unauthorized products including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2017-09-26 SBS Ayurcare North America Inc. Various Products Natural Health Product Complaint regarding the advertising of unauthorized products including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2017-09-13 Sandoz Canada Inc. Erelzi Prescription Drug Complaint regarding the direct-to-consumer advertising of Erelzi Compliance verification ongoing; Health Canada is assessing the issue.
2016-12-09 SBS Ayurcare North America Inc. Sbm Rejuena

SBM Muskol Oil
Natural Health Product Complaint regarding the advertising of unauthorized serious health claims and unauthorized products Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2016-10-11 New Derma Med Latisse Prescription Drug Complaint regarding the direct-to-consumer advertising of Latisse Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2016-10-11 Refine Cosmetic Clinic Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2016-10-11 Skinatomy Laser Clinic Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2016-10-11 Yes Clinic Botox Prescription Dug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2016-08-04 AIDS Committee of Toronto Pre-exposure prophylaxis (PrEp) - Truvada Prescription Drug Complaint regarding the advertising of PrEp regimen. Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2016-07-08 Vantage Medical Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2016-06-27 New Image Cosmetics Botox Cosmetic (Onabotulinum Toxin A) Prescripton Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2016-04-01 New You Spa Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2016-03-09 Medexus Inc. Metoject 10mg/ml Prescription Drug Complaint regarding the direct-to-consumer advertising of Metoject Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2015-12-18 Mylan Pharmaceuticals Clarus Presciption Drug Complaint regarding the direct-to-consumer advertising of Clarus Compliance letter sent to request stop sale and advertising of unlicensed product; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2015-12-11 Botox by MD - Dr. Charles Solnik Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2015-11-13 Zoomer Radio Liquid Silver Natural Health Product Complaint regarding the advertisement of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2015-06-19 Lifeforce International, Inc. Zerona Laser Scanner for Body Contouring Medical Device Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2015-03-02 Port Hope Medical Cosmetic Clinic Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2015-02-25 SBS Ayurcare North America Inc. SBM Mecoon G2

Various Products
Natural Health Products Complaint regarding the advertising of unauthorized products and product with unauthorized claim for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2015-02-10 Cipher Pharmaceuticals Epuris Prescription Drug Complaint regarding the direct-to-consumer advertising of Epuris Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
Closed complaints
Closed complaints
Date received Company/ Organization Product(s) Product type Complaint detail Action
2020-09-24 Mondou Ster-San Disinfectant and Deodorizer, 4L Non-prescription drug Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance achieved; Material modified/removed/discontinued.
2020-09-24 C6 Medical

7th generation Purely clean hand wash

Purell Advanced Hand rub

Non-prescription drug Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance achieved; Material modified/removed/discontinued.
2020-09-09 SA Company SA Face Shield Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance achieved; Material modified/removed/discontinued.
2020-08-21 Custom Coatings International GermGuard-C OTC Incident regarding the direct-to-consumer advertising of unauthorized products and claims including claims for serious disease Compliance achieved; Material modified/removed/discontinued.
2020-08-20 ThinAir Solutions GS 24 hand sanitizer OTC Incident regarding the direct-to-consumer advertising of unauthorized products and claims including claims for serious disease Compliance achieved; Material modified/removed/discontinued.
2020-08-20 ThinAir Solutions GS 75 Surface Protectant OTC Incident regarding the direct-to-consumer advertising of unauthorized products and claims including claims for serious disease Compliance achieved; Material modified/removed/discontinued.
2020-08-19 Kijiji.ca Anti-Microbe OTC Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance achieved; Material modified/removed/discontinued.
2020-08-17 Canada Sanigel Ltd Sanigel Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-08-10 Personalized Prescribing Inc. Novel Coronavirus (COVID 19) Test Medical Device Incident regarding the direct-to-consumer advertising of unauthorized products and claims including claims for serious disease Compliance achieved; Material modified/removed/discontinued.
2020-07-29 Prairie Naturals Health Products 4Ever Fit Ephedrine 8mg Natural Health Product Complaint regarding the advertising of unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-07-29 Amazon Canada Various Products Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-07-14 Chemotec (PM) Inc. Safeblend Bio-Thyme OTC Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-07-14 Chemotec (PM) Inc. Sanitol Sanitizer Concentrated OTC Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-07-14 Chemotec (PM) Inc. Saniblend RTU OTC Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-07-14 Chemotec (PM) Inc. Saniblend 64 OTC Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Explanatory letter sent.
2020-07-14 Chemotec (PM) Inc. Saniblend 32 OTC Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Explanatory letter sent.
2020-07-13 Zoono Group Limited Z-71 Microbe Shield OTC Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-06-29 Plus Guardian Canada PM2.5 Non-medical Face Mask Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-17 Kijiji.ca Anabec Anasphere Disinfectant Non-prescription Drug Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Explanatory letter sent.
2020-06-16 Total Nano (Voran Group Ventures) Bacoban DLUS Disinfectant Cleaner Non-prescription Drug - Disinfectant Complaint regarding the advertising of unauthorized claim Compliance achieved; Material modified/removed/discontinued.
2020-06-11 MadBarn Viceral+ Veterinary Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-06-10 Etsy, Inc. Copper Covi Safeguard Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-10 Kijiji.ca Q3 Electrostatic High Pressure Plasma Air Purification Medical Device Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-10 Circle Square Construction LTD. Circle Square Construction LTD. OTC Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-10 Kijiji.ca (Supreme Display)

UV Light Sanitizer

UV-C Disinfection Light

UV Germicidal Lamp with Ozone

Medical Device Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-06-05

Kijiji.ca (Absolute Toner)

Absoluter Toner

Soapopular Alcohol free sanitizer (4L) OTC Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-04 Etsy, Inc. Seamoss Mason Jars Natural Health Product Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-03 VitaSave Bell Virus Viral Infection Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-05-29

Natural Concepts

Canadian Tire

Hand Sanitizer Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-05-28 Sunbee Premium Gel Hand Sanitizer (Prem-Hg);
Premium Spray Hand Sanitizer (Prem-Hs);
Multi-Purpose Surface Disinfectant
Natural Health Product Complaint regarding the advertising of unauthorized claim Compliance achieved; Material modified/removed/discontinued.
2020-05-27 Niagara Falls Craft Distillers CleanNSafe Natural Health Product Complaint regarding advertising of misleading product information Compliance achieved; Material modified/removed/discontinued.
2020-05-21 Canadianherbs.ca Shuanghuanglian (SHL) Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-05-22 Lifestyles Canada Corporation Intra Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-05-22 Canadian Tire Gigi's Goodbye Germs Hand Sanitizer Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-05-15 StaySafe Canada

Peer Protect Anti-Bacterial Hand Sanitizer Isopropyl Alcohol 70% 60ML Bottles

Peer Protect Anti-Bacterial Hand Sanitizer Ethyl Alcohol 80% 60ML Bottles

Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-05-15 StaySafe Canada

Disposable Nitrile Gloves

KN95 Protective Face Mask

EDC StaySafe Ear Loop Disposable Safety Face Masks

Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-05-14 Reckitt Benckiser (Canada) Inc.

Lysol Disinfectant All Purpose Cleaner

Lysol Disinfectant All Purpose Daily Cleaner

Lysol Disinfectant Bathroom Bleach Cleaner

Lysol Kitchenpro Power Degreaser  

OTC Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-05-13 Forest City Surplus Canada KN95 Face Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-05-11 Environize Environize Anolyte Prescription Drug Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-05-07 Quicksilver Scientific Quicksilver Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-04-29 WeChat Group Prescription Weight Loss Product – South Korea Prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-04-20 Scalfix Inc. AntidotPro Sanitizing Gel / Antidotpro – Hand Sanitizer Non-prescription Drug - Disinfectant Complaint regarding advertising of misleading product information Compliance achieved; Material modified/removed/discontinued.
2020-04-14 Bausch Health Canada Inc. Cold-FX Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Explanatory letter sent.
2020-04-07 Purica Purica Immune 7 Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-04-06 Vitasave.ca Purica Immune 7 Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-04-01 Earth MD Outdoor Shield Veterinary Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-31 Kijiji.ca Carbon water filter, R.O and water system Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued
2020-03-31 Kijiji.ca Air System Circulatory Decontamination (ASCD) Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued
2020-03-26 Amazon.ca 10 Rolls Paper Hand Towels Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued
2020-03-25 Victoria’s Health Store Natural Factors Estro Factors Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-25 Turner Drug Store Ltd. Natural Factors Lycopene 10mg Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-25 Pure Nature Nutrition Centres AOR Acta Resveratrol Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-25 Organic Planet Online AOR Immune Ultra unflavoured Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-09-27 Foothills Naturals Damiana Leaf Tea Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance achieved; Material modified/removed/discontinued.
2019-09-23 Dr. Longhairs Longhairs Lifestyle Vitamins (Naturopathic products) Natural Health Product Complaint regarding the advertising of unauthorized products Compliance achieved; Material modified/removed/discontinued.
2019-09-20 Good Vibes Essential Oils Multiple products Natural Health Product Complaint regarding the advertising of unauthorized products Compliance achieved; Material modified/removed/discontinued.
2019-08-01 Casaroma Wellness Centre Multiple products Natural Health Product Complaint regarding the advertising of unauthorized products Compliance achieved; Material modified/removed/discontinued.
2019-07-29 Enerex Botanicals Ltd. Black Seed Oil; Black Cumin Seed Oil with Gamma E Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance achieved; Material modified/removed/discontinued.
2019-07-25 Aphrodite Aesthetic Clinic

V Line A Solution Liposysis

Orlistat Hexal

Teoxane RHA

Natural Health Product

Prescription Drug

Complaint regarding the advertising of an unauthorized product Compliance achieved; Material modified/removed/discontinued.
2019-07-02 Chan Fat Chinese Herbal Ltd. Multiple products Natural Health Product Complaint regarding the advertising of unauthorized products and products with unauthorized claims including claims for serious disease Compliance achieved; Material modified/removed/discontinued.
2019-05-13 Dunn & Co. Natural Skincare Salve Yourself – Cayenne Warming Balm Natural Health Product Complaint regarding the direct-to-consumer advertising of an unauthorized product Compliance achieved; Material modified/removed/discontinued.
2019-04-16 The Compounding Centre Profesyn Prescription Drug Complaint regarding the direct-to-consumer advertising of an unauthorized product Compliance achieved; Material modified/removed/discontinued.
2019-03-27 The Compounding Centre

Neuroprofen Cream

Flexosyn Cream

Profesyn

Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance achieved; Material modified/removed/discontinued.
2019-02-27 The Compounding Centre ProfeSyn Prescription Drug Complaint regarding the direct-to-consumer advertising of an unauthorized product Compliance achieved; Material modified/removed/discontinued.
2019-01-31 New Roots Herbal Inc.

Argan Oil

Rosehip Seed Oil

Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-05-03 Hairfree Laser Skin Clinic

Vitamin B12 Injections

Carboxy Injection

Natural Health Product, Prescription Drug Complaint regarding the advertising of unauthorized products including claims for serious disease Compliance achieved; Material modified/removed/discontinued.
2020-06-29 Little Fox Apothecary Little Fox Apothecary Hand Sanitizer Natural Health Product Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-24 Microcybin Canada Magic Mushrooms Natural Health Product Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-23 Steryll Steryll Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-18 Voran Group Ventures Bacoban OTC Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-17 Etsy, Inc. Esential oil hand sanitizer Non-prescription Drug Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance achieved; Material modified/removed/discontinued
2020-06-15 Hommi TOAMIT Virus shut out Medical Device Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-15 Kijiji.ca Face Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-15 Kijiji.ca Face Shield Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-15 Kijiji.ca Germosolve 5 OTC Incident regarding the direct-to-consumer advertising of unauthorized claims Explanatory letter sent.
2020-06-15 Kijiji.ca Keepkleen Disposable Nitrile Exam Gloves Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-15 Kijiji.ca Medclean Hand Sanitizer Natural Health Product Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-15 Kijiji.ca Spray Nine OTC Incident regarding the direct-to-consumer advertising of unauthorized claims Explanatory letter sent.
2020-06-15 Topazzette Toamit Virus Shut Out Lanyard Medical Device Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-15 Wenberry Face Mask KN95 Protective Mask (20 units/Pac and 10 units/Pac) Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-06-12 Ebay.ca Colloidal Silver Nanoparticles Solution Natural Health Product Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-12 Kijiji.ca Vital Oxide OTC Incident regarding the direct-to-consumer advertising of unauthorized claims Explanatory letter sent.
2020-06-12 Kijiji.ca (Vallu) Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance achieved; Material modified/removed/discontinued
2020-06-11 Kijiji.ca

Preempt Wipes

Preempt Rtu

Preempt Concentrate

OTC Incident regarding the direct-to-consumer advertising of unauthorized claims Explanatory letter sent.
2020-06-11 Supreme Sports Care Sani Sport System Medical Device Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-10 CleanTech Innovations Vital Oxide OTC Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-10 Etsy, Inc. Reve Labs Surface Sanitizer - Lemon Verbena Natural Health Product Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-10 Kijiji.ca Medicinal plants Natural Health Product Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-10 Kijiji.ca Sani Sport Machine Medical Device Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-10 Kijiji.ca (Omniventions Innovations) FlipNClip Face Shield for COVID Protection Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-10 Kijiji.ca (Supreme Display) Face Shield Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-06-10 Kijiji.ca (Supreme Display) Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-06-10 The Cleanery Company Disinfectant - Spray on chemical disinfectant 750 ml bottle Natural Health Product Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-09 Etsy, Inc. Japanese Knotweed Tincture Natural Health Product Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued
2020-06-09 Kijiji.ca Myosan TB OTC Incident regarding the direct-to-consumer advertising of unauthorized claims Explanatory letter sent.
2020-06-09 Kijiji.ca O2 Curve Filtration Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-09 Kijiji.ca Supreme Face Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-09 Wish.com Ultra Fast Acting Immunity Booster Natural Health Product Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-08 Amy Aspin Botanica Range Natural Health Product Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-08 CanMediSupply CanaKleen Concentrated Virucidal Disinfectant OTC Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-08 CanMediSupply Canakleen wipes OTC Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-08 Etsy, Inc. 3M N95 Masks Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-06-08 Etsy, Inc. Cov19 Face Cover / Neck Gaiter Pink Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-06-08 Etsy, Inc. Doomsday Prepper-Moisturizing Hand Sanitizer Natural Health Product Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-08 Etsy, Inc. Hand Sanitizer, Covid Relief, Gel Natural Health Product Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-08 Etsy, Inc. Healing Crystals Natural Health Product Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-08 Kijiji.ca Anti-Microbrial Film Natural Health Product Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-08 Kijiji.ca Coronavirus Killer-Powerful Garment Steamer With Brush Medical Device Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-08 Kijiji.ca Face Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance achieved; Material modified/removed/discontinued
2020-06-08 Kijiji.ca Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance achieved; Material modified/removed/discontinued
2020-06-08 Kijiji.ca Safety Shield Hat Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-06-05 Etsy, Inc. Colloidal Silver 32 oz. 10ppm Antibiotic BEST NANO! Natural Health Product Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-05 Etsy, Inc. Fresh Irish Sea Moss Gel Natural Health Product Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-05 Etsy, Inc. Scented Face Masks (infused with essential oils and copper) Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-05 Etsy, Inc. Suma Spice 100g Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance achieved; Material modified/removed/discontinued
2020-06-05 Kijiji.ca 3w UVC Sterilizer Utraviolet Light /  Germicidal lamp Medical Device Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-05 Kijiji.ca Face Shield Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-06-05 Kijiji.ca Portable Electric ULV Thermal Fogger Machine Disinfection Fogging Machine Sprayer Medical Device Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-04 Amazon.ca DIY Hand Sanitizer Non-prescription Drug Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-04 Etsy, Inc. Anti-Viral Care Package Natural Health Product Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-04 Etsy, Inc. Coro-Nah Natural Health Product Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-04 Etsy, Inc. Essential Oils Blend Natural Health Product Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-04 Etsy, Inc. Little Hand Sanitizer Non-prescription Drug Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-04 Kijiji.ca Enviro Tech liquid sanitizer Natural Health Product Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-04 Kijiji.ca Pure Organic Barley Natural Health Product Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-04 Kijiji.ca RTU Sterilizer Natural Health Product Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-03 AccuChem Industrial Cleaning Chemical Surfacide OTC Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-06-03 Amazon.ca CB2 Organic Hemp Oil Natural Health Product Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-03 Beatquarantine.com UV-C Wand Sterilizer Medical Device Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-03 Modernbeyond.com Super Charged UV-C Wand Medical Device Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-03 Naturewellbeing.com Immune Sure Natural Health Product Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-02 Coast Distillery Ltd. Ethanol Sanitizer Natural Health Product Complaint regarding advertising of misleading product information Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-06-02 Etsy, Inc. Fresh Irish Sea Moss Gel Natural Health Product Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued
2020-06-02 Etsy, Inc. Seamoss Immune Booster Natural Health Product Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-02 Flonase Canada Flonase Non-prescription Drug Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance achieved; Material modified/removed/discontinued
2020-06-02 Kijiji.ca Anabec Anasphere Disinfectant OTC Incident regarding the direct-to-consumer advertising of unauthorized claims Explanatory letter sent.
2020-06-02 Kijiji.ca BioClean OTC Incident regarding the direct-to-consumer advertising of unauthorized claims Explanatory letter sent.
2020-06-02 Kijiji.ca Vidatox Natural Health Product Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-01 Amazon.ca Shindn UV Sterilizer UV Disinfection for ma sk,Mobile Phones, Toothbrushes, Makeup Tools,Jewelry, Headphones, Dentures COVID Disinfection(Light Gray) Medical Device Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued
2020-06-01 Empire Emports Inc. Various products Natural Health Product, OTC, Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-06-01 Etsy, Inc. COVID Support Tea (Nettle, Linden, Calendula) Natural Health Product Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-01 Etsy, Inc. Elderberry Syrup Natural Health Product Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-01 Etsy, Inc. Elderberry, Nettle, Dandelion Natural Health Product Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-01 Etsy, Inc. Sea Moss & Astragalus Capsules Natural Health Product Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-01 Etsy, Inc. Sea Moss Gel 16oz (1LB) - Wild Crafted from Jamaica Natural Health Product Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued
2020-06-01 Facebook.com Gloves & Face Shields Medical Device Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-01 Facebook.com Lysol Wipes OTC Incident regarding the direct-to-consumer advertising of unauthorized claims Explanatory letter sent.
2020-06-01 Kijiji.ca Atomy Toothpaste OTC Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued
2020-06-01 Kijiji.ca COVID Hard Surface Hospital Grade Disinfectant OTC Incident regarding the direct-to-consumer advertising of unauthorized claims Explanatory letter sent.
2020-06-01 Kijiji.ca Foster 40-80 Defense Disinfectant OTC Incident regarding the direct-to-consumer advertising of unauthorized claims Explanatory letter sent.
2020-06-01 Kijiji.ca Hemohim Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance achieved; Material modified/removed/discontinued
2020-06-01 SciCan Ltd. Optim OTC Incident regarding the direct-to-consumer advertising of unauthorized claims Explanatory letter sent.
2020-06-01 The Procter & Gamble Company Microban OTC Incident regarding the direct-to-consumer advertising of unauthorized claims Explanatory letter sent.
2020-06-01 Youtube.com Vitamin D Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-05-29 Action Solution Conseil Benefect Botanical Disinfectant Wipes OTC Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-05-29 Action Solution Conseil Concrobium Broad Spectrum Disinfectant II OTC Complaint regarding the direct-to-consumer advertising of unauthorized claims Explanatory letter sent.
2020-05-29 Action Solution Conseil Disinfectant Spray for Health Care Use OTC Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-05-29 Action Solution Conseil Disposable Mask  3 layers protection "procedure" Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-05-29 Action Solution Conseil Face Shield Protector Visor Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-05-29 Action Solution Conseil Face Shield Protector Visor for security Helmet Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-05-29 Action Solution Conseil Oxivir Tb Wipes OTC Complaint regarding the direct-to-consumer advertising of unauthorized claims Explanatory letter sent.
2020-05-29 Action Solution Conseil Purgerme Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-05-29 Action Solution Conseil Safeblend Bio-Thyme Cleaners & Disinfectants OTC Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-05-29 Action Solution Conseil

Saniblend RTU

 

OTC Complaint regarding the direct-to-consumer advertising of unauthorized claims Explanatory letter sent.
2020-05-29 Action Solution Conseil U-974 OTC Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-05-29 Action Solution Conseil Zep Spirit II OTC Complaint regarding the direct-to-consumer advertising of unauthorized claims Explanatory letter sent.
2020-05-27 Apothecary Naturals Apothecary Naturals Alcohol Free Hand Sanitizer Non-prescription Drug - Disinfectant Complaint regarding advertising of misleading product information Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-05-27 Laboratoires Druide Inc. / Laboratoires Europelab Multiple Products (Disinfectants) Natural Health Product Complaint regarding advertising of unauthorized claim Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-05-27 Prairie Naturals Health Products Gem Force Natural Health Product Complaint regarding advertising of misleading product information Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-05-27 SterylCanada / TEITL Corporation Daily Shield (70% Ethyl-Alcohol Hand Sanitizer gel) Natural Health Product Complaint regarding advertising of misleading product information Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-05-27 The GAP Group of Companies GAP Professional Products – Hand Sanitizer Natural Health Product Complaint regarding advertising of unauthorized claim Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-05-26

Kijiji.ca

Heartland Construction and Renovation's

Anabec Anasphere Plus OTC Incident regarding the direct-to-consumer advertising of unauthorized claims Explanatory letter sent.
2020-05-26 Kijiji.ca (AP Heating) Ultraviolet (UV) Air Cleaners Medical Device Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-05-25 Kijiji.ca Honeywell 7600 N100 Full Face Respirator Medical Device Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-05-25 Kijiji.ca Portable UV Led Sterilization Wand Medical Device Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-05-25 Kijiji.ca Vira Solve Natural Health Product Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-05-25 Primo Nutraceuticals Inc. Primo Lemon Hand Sanitizer 60% Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-05-25 Recochem Inc. Solvable – désinfectant liquide pour les mains Natural Health Product Complaint regarding advertising of unauthorized claim Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-05-25 Shield Savvy Protective Face Shield / Splatter Guard Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-05-22 Amazon.ca COVID Face Shield Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-05-22 Cannada Store IMMUNE SYSTEM BOOSTER: Powerful / Natural Anti-viral - Cold and Flu - Ultra Immune Support / Immune Booster / Prevent & Protect Natural Health Product Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-05-22 Kijiji.ca Preempt Wipes

Preempt Rtu

Preempt Concentrate

Preempt Hld5

OTC Incident regarding the direct-to-consumer advertising of unauthorized claims Explanatory letter sent.
2020-05-22 Kijiji.ca (SRL Electronics & Appliances) Coronavirus Killer-Powerful Garment Steamer With Brush Medical Device Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-05-20 Alaska Fresh Gel Hand Antiseptic Cleanser Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-05-20 Kijiji.ca Desk Shield Counter Barrier Covid Cough Plastic Barrier PPE Medical Device Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-05-19 Buymushroomscanada.ca Magic Mushrooms Natural Health Product Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-05-19 Hydar Chem

Front Line Disinfectant

W.H.O # 75% Isopropyl Alcohol

Lemon Guard Disinfectant

Spray and Rinse No Rinse Hand Sanitizer

OTC, Natural Health Product Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-05-19

Kijiji.ca

CanadianMaskSupply.com

Stylish Protective Cloth Face Mask for Adults and Kids Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-05-19 SUDS Full Service Car Wash COVID-19 Clean OTC Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-05-16 Little Warrior Nutrition SilverPure Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-05-14 Reckitt Benckiser (Canada) Inc.

Lysol Advanced Disinfecting Wipes

Lysol Disinfecting Spray – Max Cover

Lysol Disinfecting Wipes

OTC Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-05-13 Amazon.ca A12.ca Ensemble Masque et Bandeau Covid-19 Mini arc-en-ciel, lavable Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-05-13 Amazon.ca A12.ca Masque de citoyen lavable Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-05-13 Amazon.ca Coronavirus Survivor 2020 Covid COVID-19 Poster Dustproof Mens Dust Scarf Protective Reusable Face Covers Womens Adjustable Ear Loop Mouth Cover Fitted Mouth Bandanas Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-05-13 Amazon.ca Ski Mask Corona-Extra-Beer-Alcohol-Drink- Winter Warmer Wind Resistant Face Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-05-13 Kijiji.ca Microsure wound care OTC Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-05-13 Kijiji.ca Sneez Guard Medical Device Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-05-13 Kijiji.ca (Rockbox Structures) Portable Sink Medical Device Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-05-05 F.A.S.T. Rescue Inc. Various Products (Disinfectants) Natural Health Product Complaint regarding advertising of unauthorized claim Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-05-05 Wish.com LED Ultraviolet Sterilization Germicidal Bacterial Disinfect Light Medical Device Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-05-05 Wish.com N95 Face Mask Coronavirus Bushfires Flu Face Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-05-05 Wish.com Ultraviolet Uv Light Tube Bulb 5W/7W Disinfection Lamp Medical Device Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-04-29 Amazon.ca Face Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-04-29 High Level Wellness Platinum Vitamin D Spray – 100ml

Pro C2000 (Orange) - 300 G

Platinum Liposomal C1000 – 600ml

Platinum Colloidal Silver

New Wild Oregano C93 (30 ml and 50 ml)

Platinum Naturals Oregano-8 Cold and Flu Liquid Caps

ARO All-Life Colostrum 500 MG

Thorne Research Meriva-SR 120 Veg Caps

Professional Health Bromepro 90 caps

Alpha Science Greens Concentrate 120 Vcaps

Alpha Science Ultimate Greens 300 gm

Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-04-27 Magicmushroomdispensary.ca Magic Mushrooms Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-04-27 Tim's Whole Health Quercetin Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-04-24 Smart Women's Choice Smart Women's Choice Contraceptive Natural Health Product Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-04-23 Sloan Natural Health Center

>Vitamin C

Quench Essentials Zinc 300

Quercetin

Zinc A.G

Andrographis

Selenium

D3 Liquid

St. John's Wort

Liquid Silver

Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-04-20 Amazon.ca Unisex Washable Reusable Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-04-20 Cabot Group Properties (CGP) Ozonator Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-04-20 Illana-Francisco Manitoba Liquors and Spirits Inc. Manitoba Prairie and Sanitizer Non-prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-04-20 Kijiji.ca Anti-coronavirus Disinfectant Gel OTC Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-04-20 Kijiji.ca Virus Sterilizer – Sani Wand Medical Device Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-04-17 Amazon.ca Unisex Washable Reusable Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-04-17 Silverpur.ca Collodial Silver Water Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-04-16 Showcase Clearagerm Hand Sanitizer Natural Health Product Complaint regarding advertising of misleading product information Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-04-15 Little Warrior Nutrition Various products Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-04-15 United Sign in partnership with Symplicity Designs Lexan Face Shield Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-04-14 Amazon.ca KN95 Masks Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-04-14 Organic Sulfer LTD Organic Sulfur Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-04-09 Amazon.ca Baoer 110V Uv Sterilizer Germicidal Light Sterilization Ultraviolet Lamp Medical Device Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-04-09 Amazon.ca Germicidal Ozone Sterilization Lamp Ultraviolet Rays Kill Bacterial Virus Disinfect Bacterial Lights Medical Device Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-04-09 Amazon.ca Germicidal Sterilization CFL Ozone Lamp Bulb Ultraviolet Light E27 Base Medical Device Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-04-09 Amazon.ca Portable Rechargeable Ultraviolet Ultraviolet Sterilizer LED Light Germicidal Lamp Kill Corona Virus Fungicide,White Medical Device Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-04-09 Amazon.ca Ultraviolet Sterilizer Light 38W 110V 220V Germicidal UVC Disinfection Lamp Kill Corona Virus Bactericidal Lights Sterilization Medical Device Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-04-09 Amazon.ca UV Bulb 1 Set Portable Handheld Sterilization Lamp Disinfection Stick Universal Uv Sterilizer for Disinfect Bacterial Kill Corona Virus Medical Device Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-04-09 Amazon.ca UV Bulb Germicidal Handheld UV Germicidal Lamp Disinfection Lamp Portable Sterilizer Kill Corona Virus Base for Disinfect 02 (Color Temperature : White) Medical Device Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-04-09 Amazon.ca UV Sterilization Lamp UVC Light with Ozone and, Anti Bacterial Rate 99% of The Integrated, 40W UV Germicidal Lamp for Home Air Purifier Cleaner Disinfection Bacteria, Microbes and Viruses Medical Device Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-04-09 Amazon.ca YTGOOD 110V Uv Germicidal Light Ultraviolet Lamp for Disinfect Bacterial Kill Corona Virus American regulations 7W Medical Device Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-04-09 Amazon.ca YTGOOD 110V Uv Germicidal Light Ultraviolet Lamp for Disinfect Bacterial Kill Corona Virus American regulations 9W Medical Device Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-04-09 Amped Nutrition Chemix Cortibloc Natural Health Product Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-04-08 The Cleaner Home Microban OTC Complaint regarding the direct-to-consumer advertising of unauthorized claims Explanatory letter sent.
2020-04-07 Nano Silver Canada Silver Biotics Natural Health Product Complaint regarding advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-04-07 Virox Technologies Inc. Optim Disinfectants OTC Incident regarding the direct-to-consumer advertising of unauthorized claims Explanatory letter sent.
2020-04-07 Vitasave.ca

Sovereign Silver Bio-Active Silver Hydrosol

Purica Immune 7

Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-04-06 Global Wealth Trade Corporation / Fountain of Life Fountain of Life Anti-Oxidant Drops Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-04-06 Vitasave.ca LivOn Lipospheric Vitamin C Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-04-06 Vitasave.ca New Roots N-acetyl cysteine Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued
2020-04-03 All Clear Disinfecting Zoono 24 Hour Hand Sanitize OTC Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-04-03 Amazon.ca Aliment pour renforcer système immunitaire Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-04-03 Ibboo Care Disposable Medical Masks Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-04-03 Kijiji.ca Alkaline water machine Medical Device Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-04-03 Kijiji.ca Colloidal Silver Natural Health Product Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-04-03 Kijiji.ca Colloidal Silver / Thieves Oil Natural Health Product Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued
2020-04-03 Kijiji.ca Ozone Generator Medical Device Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-04-03 Kijiji.ca Turmeric Capsules Natural Health Product Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-04-03 Kijiji.ca (Wild Creek Naturals) Organic Thieves Oil Natural Health Product Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-04-03 Nworld Nlighten e-shop Canada One Opti Juice Natural Health Product Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued
2020-04-03 The PEMF Experience Omnium Intelligent Lifestyle / Pulsed ElectroMagnetic Field (PEMF) therapy Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-04-03 Vitamart.ca

Genestra D-Mulsion 1000, 30mL

Pure Encapsulations Zinc Capsules

AOR Vitamin C, 1000mg

Probiotic

OTC Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-04-03 Wild Creek Naturals Marseilles Remedy

Thieves' Balm

MarseilleS Remedy Balm

Marseille'S Remedy

Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-04-03 Zoono Protect Canada GermFree34 Hand Sanitiser OTC Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-04-03 Zoono Protect Canada Z-71 Surface Sanitiser OTC Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-04-01 Dymon Storage Dymon Hand Sanitizer Gel Natural Health Product Complaint regarding advertising of misleading product information Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-31 Ali Express Coronavirus Dustproof Mask Activated Carbon Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-31 Ali Express O’Liye Non-prescription Drug Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-31 Ali Express Portable Mini Hand Sanitizer Gel Non-prescription Drug Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-31 Alpha Science Laboratories Co-enzyme B Complex Phyto-Immun Vitamin D3 Echinacea Goldenseal and Echinacea Super Immune Plus Aloe Immun Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-31 Amazon.ca Anti-Dust And Anti-Fog Hat Anti Coronavirus Hat - by FSD-MJ Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-31 Amazon.ca Covid-19 (2019-nCov) Coronavirus Pneumonia Prevention Herbal Tea Natural Health Product Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-31 Amazon.ca E & M ELECTRIC & MAGIC 2.5W UV Disinfection Lamp Steriliser Light Ultraviolet Suitable in Bathroom Living Room Bedroom Hotel Flu Covid-19 Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-31 Amazon.ca Ozone Lamp Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-31 Amazon.ca Portable sprayer: Pressure Watering Can Watering Bottle Dispensing Alcohol Fine Mist Disinfectant Alcohol for Disinfection COVID-19 Virus Prevention,1pcs Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-31 Amazon.ca Shindn UV Sterilizer Respirator Sterilization Jewelry Watch Toothbrushes Mobile Phone Sterilizer Covid-19 Sterilizatio Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-31 Amazon.ca UVC Germicidal Sterilization CFL Ozone Lamp Bulb Ultraviolet Light E27 Base for Disinfect Bacterial Kill Corona Virus Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-31 Bestdangstuff.com N95 Mask Coronavirus Respirator Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-31 Exhalo Spa Exhalo Salt Natural Health Product Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-31 Flumask.ca Flumask Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-31 Gem Wellness Solutions Multi-Purpose Disinfectant Non-prescription Drug Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued
2020-03-31 Hasslefree-lifestyle Anti-Coronavirus Face Mask - Includes Activated Carbon Filter Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-31 Kijiji.ca Anti viral silver ions antivirus Natural Health Product Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-31 Kijiji.ca Anti-Viral Blend / Essential Oil Products Natural Health Product Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-31 Kijiji.ca Cleaningold Non-prescription Drug Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-31 Kijiji.ca Defender Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims No follow-up required as material had already been modified/ removed/ discontinued.
2020-03-31 Kijiji.ca Filtration System Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-31 Kijiji.ca IQ Air Health Pro HEPA Air Filter Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-31 Kijiji.ca Lifebreath - Residential HEPA Air Cleaner Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-31 Kijiji.ca Moringa Supplement Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-31 Kijiji.ca Ozone Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims No follow-up required as material had already been modified/ removed/ discontinued.
2020-03-31 Kijiji.ca Paint Shield Non-prescription Drug Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-31 Kijiji.ca Sauna Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-31 Kijiji.ca SHIFA-E- AJWA for Improving Immunity Natural Health Product Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-31 Kijiji.ca Vital Oxide Non-prescription Drug Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-31 Kijiji.ca Whole home air-sanitizer, ULTRA-VIOLET (C-Spectrum) Swordfish Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-31 Medical1products V871/SHL Elixir Natural Health Product Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-31 Pyramidion Emporium Silver Colloidal 500 mL Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-31 SafeCare Canada 2019-nCoV IgG/IgM Rapid Detection Test Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-31 Trend Picky Coronavirus N95 Mask Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-30 Deserving Health International Corp Deserving Health™ Natural Hand Sanitizer Refreshing Gel Non-prescription Drug Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-30 Izidental.com (10 PCS/Pack) 4ply Particulate Respirator Face Mask N95/KN95/FFP2 mask Anti Pollution Breathable Dust Dust Pollution Mask Unisex Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-30 Izidental.com 20 PCS Sterile Medical Mask Disposable Anti Coronavirus 3-Ply Anti Dust Face Mouth Earloop Face Mask Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-30 Izidental.com 50 PCS Medical Mask Disposable Anti Coronavirus 3-Ply Anti Dust Face Mouth Earloop Face Mas Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-30 Izidental.com Anti-Dust Coronavirus Protective Face Mask N95/KN95/FFP2 Breathable Isolation Masks For Adults Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-30 Izidental.com BOSON Rapid 2019-nCoV IgG/IgM Combo Test Card Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-30 Izidental.com Digital Infrared Electronic Thermometer Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-30 Izidental.com Disposable Anticorrosion Nitrile Gloves Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-30 Izidental.com Disposable Protective Suit  Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-30 Izidental.com Personal Protective Glasses, PPE Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-27 Amazon.ca UV Zone Sterilization Lamp Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-27 Domenic Stanghini Homeopathy Homeopathic remedies Natural Health Product Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-27 Vitasave.ca CanPrev Vitamin A 15ml Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-27 Vitasave.ca CanPrev Vitamin D3 Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-27 Vitasave.ca Deep Immune Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-27 Vitasave.ca Host Defense My Community - Comprehensive Immune Support Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-27 Vitasave.ca Lypo-Spheric Vitamin C 30 Packets Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-27 Vitasave.ca N-Acetyl-Cysteine 500mg Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-27 Vitasave.ca Zinc-Copper Balance Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-26 Amazon.ca Lung Cleansing and Detoxifying Decoction - Qingfei Paidu Tang Natural Health Product Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-26 Amazon.ca Mask Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-26 Amazon.ca Paper Hand Towels Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-26 Amazon.ca Portable Bottle Sprayer, Mini Household Manual High Pressure Pneumatic Watering Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-26 Amazon.ca Shindn UV Indoor Disinfection Lam Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-26 Ankang Acupuncture Healing Centre Inc. Herbal Tea Natural Health Product Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-26 Ebay.ca Dettol Spray Non-prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-25 Alive Health Centre – Morning Sun and Supplements Plus Med Marijuana Seed Oil – Cannabis Sativa Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-25 Amazon.ca Laboratory Safety Glasses Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-25 Amazon.ca Super Blend of 8 Chaga Mushroom Liquid Mouth Spray Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-25 NutriChem Compounding Pharmacy & Retail Store Black Cumin SAP Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-25 Sangter’s Health Centre Sangter’s curcumin Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-25 SRH Health Foods EstroSmart Bonus Size (150 Vegi Caps) Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-25 Two Farm Kids Natural Factors Fresh Kelp Extract Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-25 Vivify Holistic Clinic Formulas 1 - 4 Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-23 Alive Health Centre Alive Oregano Oil Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-21 Hedley’s Health Hut Mykind Organics Vitamin C by Garden of Life LLC Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-20 National Nutrition Ltd. Antioxidant Network Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-16 Thymox Technology Laboratoire M2 Thymox Non-prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-12-30 Vesta Shop Punkin Butt Teething Oil Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request stop sale and advertising of unlicensed product; Website no longer accessible; No further follow-up required.
2019-12-17 Midtown Medical Centre Clinic Botox Cosmetic

Botox

Latisse

Belkyra

Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox and Latisse Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-12-13 Xtreme Performance Nutrition XPN World XPN Supplements

Pro Zinc Classic Series

XPN Pro Vitamin 2.0 Classic Series

XPN ISO Extreme Classic Series 1 Shot 30G

XPN MAG 4 Classic Series

Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-12-12 Medical Spa Club Botox

Xeomin

Dysport

Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-12-11 TIJN Amazon TIJN Blue Light Blocking Glasses Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Explanatory letter sent. No follow-up required.
2019-12-06 JNY Cosmetics

Botox Cosmetic (Onabotulinum Toxin A)

Xeomin

Prescription Drug, Medical Device Complaint regarding the direct-to-consumer advertising of Botox and Xeomin Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-11-29 J & G's Bath Bombdiggities Cold Buster Bath Bomb Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-11-25 Amazon Canada Premier Research Labs Premier Green Caps Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-11-19 OriMed Pharma Luxa-D Prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-11-01 TTMSPA & Markham Med Spa Botox Cosmetic (Onabotulinum Toxin A)

Latisse

Juvederm

Juvederm Voluma

Juvederm Volbella

Juvederm Volift

Prescription Drug, Biologics Complaint regarding the direct-to-consumer advertising of Botox, Latisse, Juvederm, Juvederm Voluma, Juvederm Volbella, and Juvederm Volift Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-11-01 Welcome Back Center/ Dr. Richard Brownlee Stem Cell Therapy Biologics Complaint regarding the direct-to-consumer advertising of unauthorized products including claims for serious disease Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2019-10-31 Bayer Asparin Non-prescription drug Complaint regarding advertising of misleading product information to healthcare professionals Explanatory letter sent. No follow-up required.
2019-10-30 Regenerative Medicine and Anti-Aging Institute Stem Cell treatment Biologics Complaint regarding the direct-to-consumer advertising of an unauthorized product Explanatory letter sent. No follow-up required.
2019-10-29 Joly-Anne Durand Beauté Esthétique Hyaluropen Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Explanatory letter sent. No follow-up required.
2019-10-25 Alive Health Centre TA-65md Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-10-25 Natural Products Consulting Corp. TA-65md Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed.
2019-10-22 Cur Laser and Skin

Botox Cosmetic (Onabotulinum Toxin A)

Juvederm

Prescription Drug, Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Explanatory letter sent. No follow-up required.
2019-10-22 D2LM Distribution Inc. Sleek Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-10-22 The Vanity Lab

Botox Cosmetic (Onabotulinum Toxin A)

Juvederm

Prescription Drug, Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Explanatory letter sent. No follow-up required.
2019-09-23 Pro-Gym Serge Moreau Inc. RAD 140 (Sarmsfit) Prescription Drug Complaint regarding the advertising of an unauthorized product Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-09-16 Amazon Canada Vitamin B12 Sublingual Liquid Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-09-13 Elevaterx Medical Aesthetics

Botox Cosmetic (Onabotulinum Toxin A)

Belkyra

Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox and Belkyra Explanatory letter sent. No follow-up required.
2019-09-13 Medical Aesthetic Canada Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Explanatory letter sent. No follow-up required.
2019-09-12 Amazon Canada Moman vape aromatherapy inhaler Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-09-12 TMB Cosmetic Surgery Multiple products Natural Health Product Complaint regarding advertising of misleading product information Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-09-10 Galderma Canada Inc. TactuPump Forte Prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-09-10 Galderma Canada Inc./ Nestlé Skin Health Dysport Aesthetic Prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-09-10 Galderma Canada Inc./ Nestlé Skin Health Rosiver Prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims No follow-up required as material had already been modified/ removed/ discontinued.
2019-09-06 SunForce Health & Organics Inc. Multiple products Prescription Drug Complaint regarding the advertising of unauthorized products Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-09-05 Amazon Canada Prostagorx Natural Health Product Complaint regarding advertising of misleading product information Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-09-04 Golden Monk Kratom Kratom Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request stop sale and advertising of unlicensed product; Website no longer accessible; No further follow-up required.
2019-09-03 Amazon Canada H2Ocean Piercing Aftercare Spray Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-09-03 Sanofi Genzyme Aubagio (Teriflunomide) Prescription Drug Complaint regarding the direct-to-consumer advertising of Aubagio Explanatory letter sent. No follow-up required.
2019-08-28 Amazon Canada Goli Nutrition Apple Cider Vinegar Gummies Prescription Drug Complaint regarding the advertising of an unauthorized product Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-08-28 Biosense Clinic Multiple products Natural Health Product Complaint regarding the advertising of unauthorized products Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-08-27 Total Health Sambrosa Sleep Juice Non-prescription Drug Complaint regarding the advertising of an unauthorized product Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-08-21 Beauty & Body Toronto Chorionic Gonadotropin for Injection, USP Prescription Drug Complaint regarding the advertising of unauthorized claim and direct-to-consumer advertising of hCG Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-08-17 Elevaterx Medical Aesthetics

Botox Cosmetic (Onabotulinum Toxin A)

Belkyra

Xeomin

Dysport

Prescription Drug, Biologics Complaint regarding the direct-to-consumer advertising of Botox, Belkyra, Xeomin and Dysport Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-08-16 Concept Medical

Botox Cosmetic (Onabotulinum Toxin A)

Belkyra

Juvederm

Prescription Drug, Medical Device Complaint regarding the direct-to-consumer advertising of Botox, Belkyra and Juvederm Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-08-16 KetoWeightLoss.com Multiple products Natural Health Product Complaint regarding the advertising of unauthorized products Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-08-15 Amazon Canada Diabetic Patch Prescription Drug Complaint regarding the advertising of an unauthorized product for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-08-15 Medical Aesthetic Canada Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-08-15 The Body Soul & Spirit Expos Miracle Mineral Supplement (MMS) Non-prescription Drug Complaint regarding the advertising of an unauthorized product Compliance letter sent to request stop sale and advertising of unlicensed product; Website no longer accessible; No further follow-up required.
2019-08-15 The Old Goat Soap Factory

Old Goat Soap

Old Goat Lotion

Natural Health Product Complaint regarding the advertising of unauthorized products Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-08-14 Carruthers & Humphrey Cosmetic Dermatology Botox Cosmetic (Onabotulinum Toxin A)

Belkyra

Belotero

Dysport

Emervel

Juvederm

Restylane

Xeomin

Prescription Drug, Biologics, Medical Device Complaint regarding the direct-to-consumer advertising of Botox, Belkyra, Belotero, Dysport, Emervel, Juvederm, Restylane and Xeomin Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-08-14 Cur Laser and Skin

Botox Cosmetic (Onabotulinum Toxin A)

Dysport

Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox and Dysport Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-08-14 Project Skin MD

Botox Cosmetic (Onabotulinum Toxin A)

Belkyra

Dysport

Juvederm

Xeomin

Prescription Drug, Biologic, Medical Device Complaint regarding the direct-to-consumer advertising of Botox, Belkyra, Dysport, Juvederm and Xeomin Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-08-14 The Vanity Lab

Botox Cosmetic (Onabotulinum Toxin A)

Juvederm

Restylane

Prescription Drug, Biologic,  Medical Device Complaint regarding the direct-to-consumer advertising of Botox, Juvederm and Restylane Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-08-13 Ottawa MediSpa

Botox Cosmetic (Onabotulinum Toxin A)

Belkyra

Filler

Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox, Belkyra and Filler Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-08-11 Supplement Source.ca Gamma Nutrition Hulk Juice Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-08-06 Concept Medical

Botox Cosmetic (Onabotulinum Toxin A)

Latisse

Belkyra

Prescription Drug, Biologics Complaint regarding the direct-to-consumer advertising of Botox, Latisse and Belkyra No follow-up required as material had already been modified/ removed/ discontinued.
2019-08-06 Sigrid Naturals Warrior Woman First Aid Salve Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-07-26 Pure Feast None specified Natural Health Product Complaint regarding the advertising of unauthorized products Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-07-22 YekkyStore Nutrovape Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-07-17 Microbe Formulas Various Products Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized products Explanatory Letter Sent.
2019-07-15 Montreal Healthy Girl Multiple products Natural Health Product Complaint regarding the advertising of unauthorized products Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-07-02 Country Connections Inc. Gramma Carol's Restless & Aching Leg Lotion Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-06-27 Not Specified Sildenafil Prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims Explanatory letter sent.
2019-06-20 Choice Probiotics Ltd. Probiotic Dish Soap

PIP Hand Soap

PIP Hand Gel
Natural Health Product Complaint regarding the advertising of unauthorized products Compliance letter sent to stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-06-13 Celebration Saunas Infrared Sauna Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Explanatory letter sent.
2019-06-13

Finnleo

Tyloheo Inc.

Infrared Sauna Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Explanatory letter sent.
2019-06-13 Good Health Saunas Infrared Sauna Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Explanatory letter sent.
2019-06-13 Sunlighten Inc. Infrared Sauna Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Explanatory letter sent.
2019-06-08 Obella Esthétique Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-06-06 Access Natural Healing Various Products Natural Health Product Complaint regarding the advertising of unauthorized products Compliance letter sent to request stop sale and advertising of unlicensed product; Website no longer accessible; No further follow-up required.
2019-06-06 Allergan Inc. Belkyra Prescription Drug Complaint regarding the direct-to-consumer advertising of Belkyra Explanatory letter sent.
2019-06-06 Clinique d’Élise Bernier Botox Cosmetic (Onabotulinum Toxin A)

Dysport
Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox and Dysport Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-06-04 Centre de Médecine Esthétique de Boucherville Botox Cosmetic (Onabotulinum Toxin A)

Juvederm

Radiasse
Prescription Drug, Medical Device Complaint regarding the direct-to-consumer advertising of Botox, Juvederm and Radiasse Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-06-04 Clinique Médicale Clément Paradis Botox Cosmetic (Onabotulinum Toxin A)

Juvederm
Prescription Drug, Medical Device Complaint regarding the direct-to-consumer advertising of Botox and Juvederm Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-06-03 Clinique AntiAging Botox Cosmetic (Onabotulinum Toxin A)

Belkyra

Sculptra

Xeomin

Restylane
Prescription Drug, Medical Device, Biologic Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-06-03 Clinique de Chirurgie Esthétique Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-06-03 Dermapure Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-06-03 Dr. Lalancette

Botox Cosmetic (Onabotulinum Toxin A)

Juvederm

Prescription Drug, Medical Device Complaint regarding the direct-to-consumer advertising of Botox and Juvederm Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-06-03 Dr. Mélanie Hould Botox Cosmetic (Onabotulinum Toxin A)

Juvederm

Softlift
Prescription Drug, Medical Device Complaint regarding the direct-to-consumer advertising of Botox, Juvederm and Softlift Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-06-03 Estheticon Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-06-03 Tosonimd Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-05-30 Dr. Alex Wakter Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Explanatory letter sent.
2019-05-29 Folium Labs Inc. Livli Natural Health Product Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2019-05-29 Konsar Future Nutrition Not Specified Natural Health Product Complaint regarding the advertising of unauthorized claims Explanatory letter sent.
2019-05-29 MHS Nourishing Waves Plus Natural Health Product Complaint regarding advertising of misleading product information Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-05-28 Fitglow Inc. Fitglow Beauty Cloud Comfort Cream Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-05-28 Vancouver Laser & Skin Care Clinic Latisse   Prescription Drug, Complaint regarding the direct-to-consumer advertising of Latisse Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-05-26 Worlds Best Cream

WBC Pain Terminator

Worlds Best Cream

Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims

Compliance letter sent to request correction of non-compliance;

Received satisfactory response from company;

Follow-up completed;

Material modified/removed/discontinued.

2019-05-23 Breast Milk Angel Placenta Encapsulation Biological Drug Complaint regarding the advertising of an unauthorized product Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-05-22 Prime Hemp Prime Sensitive-Mare Blend Veterinary Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2019-05-16 Canadian Tire Worm Away (Piperazine) Veterinary Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims No follow-up required as material had already been modified/ removed/ discontinued.
2019-05-07 Saltastic Cough Relief Herbal Tea

Sleep Well Herbal Tea

Stay Well Herbal Tea
Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-04-26 Scargone Various Products Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-04-25 Clinique Infinium Botox Cosemtic (Onabotulinum Toxin A)

Dysport

Xeomin

Belkyra

Juvederm
Biologic Drugs Complaint regarding the direct-to-consumer advertising of products with unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-04-25 Pfizer Canada Duavive Prescription Drug Complaint regarding the direct-to-consumer advertising of Duavive Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-04-24 LivOn Laboratories Inc. Various Products Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-04-23 The House of Healing Biopuncture Injection Therapy (MIC) Natural Health Product Complaint regarding the advertising of unauthorized product including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-04-17 Amazon Canada Tiny Tea Teatox
Her Tea
Anti-C Tea
Man Tea
Natural Health Product Complaint regarding the advertising of unauthorized products Compliance letter sent to stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-04-17 Purgo Morning Detox Tea

Evening Cleanse Tea

De-Stress Tea Regular
Natural Health Product Complaint regarding the advertising of unauthorized products Compliance letter sent to stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-04-17 Showcase Tiny Tea Teatox Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-04-17 Skinny Teatox Skinny Teatox Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-04-17 Tease Tea Triple Teatox Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-04-13 Rothesay Laser Clinic Latisse

Botox

Botox Cosmetic
Prescription Drugs Complaint regarding the direct-to-consumer advertising of Botox and Latisse Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-04-12 Finlandia Pharmacy Various Products Natural Health Product Complaint regarding the advertising of unauthorized products Compliance letter sent to stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-04-12 The Vitamin Shop Various Products Natural Health Product Complaint regarding the advertising of unauthorized products Compliance letter sent to stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-04-12 Yes Wellness Various Products Natural Health Product Complaint regarding the advertising of unauthorized products Compliance letter sent to stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-04-05 Lemon Balm Lane Various Products Natural Health Product Complaint regarding the advertising of unauthorized products Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-04-04 Amazon Canada Redsenol-1;

Redsenol-DAG
Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-04-03 Miss Dee Naturals Various Products Natural Health Product Complaint regarding the advertising of unauthorized products Compliance letter sent to stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-04-02 Camellia Pure Essential Oils Various Products Natural Health Product Complaint regarding the advertising of unauthorized products Compliance letter sent to stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-04-01 Oumere Bioluminelle Natural Health Product Complaint regarding the advertising of an unauthorized product Explanatory letter sent. No follow-up required.
2019-03-29 Fine Therapy IQ Massager Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-03-28 Abbvie Corporation Upadacitinib Prescription Drug Complaint regarding the advertising of an unauthorized product to health care professionals Compliance letter sent to stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-03-26 Port Moody Health Artesunate Prescription Drug Complaint regarding the direct-to-consumer advertising of an unauthorized product Compliance letter sent to stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-03-22 Bath Made Simple

Rose Clay and Charcoal Bar

Pure Rose Water

Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance letter sent to stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-03-19 LivLong Liposomal Lypospheric Magnesium Natural Health Product Complaint regarding the direct-to-consumer advertising of an unauthorized product Compliance letter sent to stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-03-15 Beautysense EltaMD UV Clear Broad Spectrum SPF 46 Non-Prescription Drug Complaint regarding advertising of misleading product information Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2019-03-14 Slimwell

Slimwell hCG Transdermal Medical Cream

Slimwell Custom Vitamins and Minerals

Prescription Drug, Natural Health Product Complaint regarding the advertising of unauthorized claim and direct-to-consumer advertising of hCG Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-03-13 Healthy Planet Canada Homeocoksinum Flu buster Natural Health Product - Homeopathic Complaint regarding the advertising of an unauthorized product Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2019-03-04 Sandoz Canada Incorporated Fulvestrant Injection Prescription Drug Complaint regarding the advertising of Fulvestrant to health care professionals Explanatory letter sent.
2019-03-01 Valentus Inc. Valentus Weight Loss Coffee Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2019-02-23 Dr. Julia Carroll Jublia (Efinaconazole) Prescription Drug Complaint regarding the direct-to-consumer advertising of Jublia Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-02-23 The Canadian Health & Family, H&F Continuing Education Inc. Jublia (Efinaconazole) Prescription Drug Complaint regarding the direct-to-consumer advertising of Jublia Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-02-20 Sani-Marc Inc. BioAssure Non-Prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2019-02-14 Homeocan Inc. Influenzinum Natural Health Product - Homeopathic Complaint regarding the direct-to-consumer advertising of products with unauthorized claims Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2019-02-13 PAC Health (Canada) Inc. Sambucol Anti-viral Flu Care Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance achieved, material discontinued, corrective message disseminated
2019-02-12 Healing Connections Wellness Centre Relax Far Infrared Sauna Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-02-12 Radiant Health Saunas Radiant Health Saunas Elite Series Medical Device Complaint regarding the advertising of unauthorized product including claims for serious disease Compliance letter sent to request stop sale and advertising of unlicensed products and correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-02-08 Beauty Saunas Far Infrared Sauna Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product including claims for serious disease Compliance letter sent to stop sale and advertising of unlicensed product; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-02-06

TTAC Publishing LLC / TruNorth Management LLC

Synergy Science Inc.

Synergy Sauna Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product including claims for serious disease Compliance letter sent to stop sale and advertising of unlicensed product; No further action will be taken by Health Canada at this time
2019-02-01 Puresource Natural Products Now Magnesium Topical Spray Natural Health Product Complaint regarding advertising of an unauthorized product Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-01-30

Love's In The Hair

SugarBearHair

Sugarbearhair Vitamins

Biotin

Folic Acid

Vitamin C

Vegetarian Gummies - 60 pieces

Natural Health Product Complaint regarding advertising of an unauthorized product Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-01-28 Bennett's Choice

Brain Evolve

Brain Thrive

Brain Beast

Brain Dream

Natural Health Product Complaint regarding the advertising of misleading product information and products with unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-01-28 Cloud Vitamin Cream Silymarin Milk Thistle Natural Health Product Complaint regarding advertising of an unauthorized product Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-01-21 SaunaRay Inc. SaunaRay, various sauna models Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products including claims for serious disease Compliance letter sent to request stop sale and advertising of unlicensed products; No further action will be taken by Health Canada at this time
2019-01-07 Innovus Pharmaceuticals, Inc. Apeaz Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2018-12-19 Innovus Pharmaceuticals Vesele Natural Health Product Complaint regarding the advertising of products with unauthorized claims Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2018-11-20 Organika Health Products Inc. Organika Chanca Piedra Natural Health Product Complaint regarding the advertising of products with unauthorized claims Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2018-11-15 Vancouver Island Ormus V.I.O. Buffalo Bill's Infused Skin Creams V.I.O. Ocean Mineral Cream V.I.O. Ocean Mineral Substrate V.I.O. Ocean Mineral Powder Natural Health Product Complaint regarding the advertising of products with unauthorized claims Compliance letter sent to request stop sale and advertising of unlicensed products; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-11-01 PolarAid Health Inc. PolarAid Natural Healing Energy Disc Medical Device Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-10-31 Galderma Canada INC. Rosiver Prescription Drug Incident regarding the direct-to-consumer advertising of Rosiver Explanatory letter sent.
2018-10-31 Galderma Canada INC. Tactpump Forte Prescriptiog Complaint regarding the advertising of products with unauthorized claims Explanatory letter sent.
2018-10-31 Little Tree Hugger Soap Face Oil For Acne Prone Skin Geranium Essential Oil Tea Tree Essential Oil Natural Health Product Complaint regarding the advertising of products with unauthorized claims Compliance letter sent to request stop sale and advertising of unlicensed products; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-10-31 Valeant Canada Contrave Prescription Drug Complaint regarding the advertising of products with unauthorized claims Explanatory letter sent.
2018-10-26 Innovus Pharmaceuticals Apeaz
ProstaGorx
Natural Health Products Complaint regarding the advertising of products with unauthorized claims Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2018-10-18 Bombacious Boutique Sleep Aide Headache Roll On Synergy Blend Anxiety Roll On Synergy Bottle Exisis Salve Natural Health Product Complaint regarding the advertising of unauthorized products Compliance letter sent to request stop sale and advertising of unlicensed products; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-10-16 Volta Health Products, Inc. Prescript Assist Soil Based Probiotic Prebiotic Complex Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request stop sale and advertising of unlicensed products; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-10-15 Medicinal Nightshades Various Products Natural Health Product Complaint regarding the advertising of unauthorized products including claims for serious disease Compliance letter sent to request stop sale and advertising of unlicensed products; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-10-03 Quebec Ministry of Health and Social Services (MHSS) Cevarix
Gardasil 9
Biologics Complaint regarding the advertising of products with unauthorized claims Explanatory letter sent.
2018-09-28 GlaxcoSmithKline INC. Trelegy Ellipta Prescription Drug Complaint regarding the advertising of products with unauthorized claims Explanatory letter sent.
2018-09-28 Royal Natural Holdings Corporation Apiario Silvestre Natural Health Product Complaint regarding the advertising of products with unauthorized claims Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2018-09-27 Beckers Electronic Smoking Products Natural Health Product Complaint regarding the advertising of unauthorized products including claims for serious disease Compliance letter sent to request stop sale and advertising of unlicensed products; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-09-27 DermaSpark Products Inc. Fox Laser System Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance achieved, material discontinued, corrective message disseminated
2018-09-27 Nibo Distribution Electronic Smoking Products Natural Health Product Complaint regarding the advertising of unauthorized products including claims for serious disease Compliance letter sent to request stop sale and advertising of unlicensed products; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-09-26 Truth Niagara Headache Roll On Synergy Blend Natural Health Product Complaint regarding the advertising of unauthorized products including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-09-18 New Nordic INC. Various Natural Health Products Complaint regarding the advertising of products with unauthorized claims Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2018-09-17 Innovus Pharmaceuticals Inc Urivax Natural Health Product Complaint regarding the advertising of products with unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company.
2018-09-15 New Nordic Inc. Equazen Natural Health Product Complaint regarding the advertising of products with unauthorized claims Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2018-09-15 The IV wellness boutique IV Therapy Natural Health Product Complaint regarding the advertising of unauthorized products with unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-09-11 Cari-Lee's Recipes for Alchemy 'Mend Me' Soothing Rub Natural Health Product Complaint regarding the advertising of unauthorized products including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-09-05 Infogenetica Solutions Ltd. NeuroActiv Oil Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-08-31 The Natural Healing Shoppe Calm Like Balm Natural Health Product Complaint regarding the advertising of unauthorized products including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-08-27 Henry Schein Canada Inc. Various Products Natural Health Product Complaint regarding advertising of unauthorized products and products with unauthorized claims Compliance letter sent to request stop sale and advertising of unlicensed product and correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-08-27 Naturelle Alpha Biomedical hospital beds Medical Device Complaint regarding advertising of misleading product information Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-08-23 Merck Gardasil 9 Biologic Complaint regarding the advertising of products with unauthorized claims Explanatory letter sent.
2018-08-22 Arthritis & Injury Care Multiprofen CC Prescription Drug Complaint regarding direct-to-consumer advertising of an unauthorized product Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-08-13 All Natural Nutritional Products (ANNP) INC. Allnatural Clear Head, Silymarin Natural Health Product Complaint regarding the advertising of products with unauthorized claims Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time
2018-08-10 Indivior UK LTD Suboxone Controlled Drug Complaint regarding the direct-to-consumer advertising of a controlled drug Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-08-10 Purdue Pharma BuTrans Controlled Drug Complaint regarding the direct-to-consumer advertising of a controlled drug Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-08-09 Invasix Ltd. Plus90 Medical Device Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-08-08 Innovus Pharmaceuticals INC. ProstaGorx Natural Health Product Complaint regarding the advertising of products with unauthorized claims Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2018-08-07 Purple Lotus Hang Over Capsules Natural Health Product Complaint regarding the advertising of products with unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-08-02 Naka Herbs and Vitamins Naka Vital Greens Natural Health Product Complaint regarding the advertising of products with unauthorized claims Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2018-07-30 Bayer INC, Johnson & Johnson INC Aleve, Tylenol OTC Complaint regarding the advertising of products with unauthorized claims Explanatory letter sent.
2018-07-30 Rogers Communications Inc. ArthriVarx Natural Health Product Complaint regarding the advertising of unauthorized products including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-07-23 Albany Laser Clinic Botox Cosmetic (Onabotulinum Toxin A) Biologic Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time
2018-07-10 Relief Wellness Ltd. H Formula Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-07-10 Royal Natural Products Co. Apiario Silvestre Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-07-09 Happy Herbal Store Various Products Natural Health Product Complaint regarding the advertising of unauthorized products including claims for serious disease Compliance letter sent to request stop sale and advertising of unlicensed products; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-07-04 Free Spirit Botanicals Sun Dawg Organic Sunscreen Lotion SPF 15 Natural Health Product Complaint regarding the advertising of products with unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-07-04 Miiko Miiko Safe Summer Skin Cream 14% (SPF 14) Natural Health Product Complaint regarding the advertising of products with unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-07-04 Tina Davies Professionals Microblading Aftercare Gel Natural Health Product Complaint regarding the advertising of unauthorized products Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-06-14 MedMira Laboratories Inc. Reveal Rapid HIV Antibody Test (Laboratory Use Only) Medical Device Complaint regarding advertising of misleading product information Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-06-13 Innovus Pharmaceuticals INC Vesele Natural Health Product Complaint regarding the advertising of products with unauthorized claims Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time
2018-06-05 Excellence Medical Skin Care Clinic Latisse Biologic Complaint regarding the direct-to-consumer advertising of Latisse Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time
2018-05-29 Pfizer Canada Inc Viagra Prescription Drug Complaint regarding the direct-to-consumer advertising of Viagra Explanatory letter sent.
2018-05-23 Pfizer Canada Inc Viagra Prescription Drug Complaint regarding the direct-to-consumer advertising of Viagra Explanatory letter sent.
2018-05-14 Cure Santé Minceur (Productions Elite) Biléfoi

Diuré

Laxa
Natural Health Product Complaint regarding the advertising of unauthorized products Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-05-03 Provita Nutrition Various Products Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-04-11 SBM Ayur Canada Inc. Enegex

Muskol
Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-03-21 Dr. Sunderland Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time
2018-03-20 Merck Canada Inc. Gardasil Biologic Publicity focuses on grim outcome of not getting the vaccine as opposed to the risks and benefits of the vaccine Explanatory letter sent.
2018-03-19 Hisamitsu Pharamceutical Co., Inc. Salonpas Pain Relief Patch NHP Complaint regarding advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time
2018-03-13 Lymph-Active Lymph-Active Roll on Underarms Natural Health Product Complaint regarding the advertising of unauthorized products Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-03-10 Kornelias Raw Beauty

Chill Pill Roller Ball

Pillow Talk Roller Ball

Natural Health Product Complaint regarding the advertising of unauthorized products including claims for serious disease Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-03-08 Bob's Formulas Inc. Super Maqui Plus NHP Complaint regarding the advertising of unauthorized claims for serious disease Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time
2018-03-08 Renew Life Canada Ultimate Flora Colon Care 80 Billion NHP Complaint regarding the advertising of products with unauthorized claims including claims for serious disease Explanatory letter sent
2018-03-05 SunForce Health & Organics Inc. True Colloidal Silver Natural Health Product Complaint regarding the advertising of unauthorized products Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-03-02 GlaxoSmith Kline Inc. Twinrix Biologic Complaint regarding the direct-to-consumer advertising of Twinrix Explanatory letter sent.
2018-03-02 WN Pharmaceuticals Ltd. Fibre 4 Natural Health Product Complaint regarding the advertising of unauthorized products Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-02-26 Les produits de santé Delano (2014) Ltée

Quinton Isotonic

Quinton Hypertonic

Natural Health Product Complaint regarding the advertising of unauthorized products including claims for serious disease Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-02-15 Merck Canada Inc Zostavax II Biologic Complaint regarding advertising of unauthorized claims Explanatory letter sent
2018-02-09 Manris Natural Health Products Inc.

Cannarelief Am

Cannarelief Nv

Natural Health Product Complaint regarding the advertising of products with unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued
2018-02-08 Plexus Worldwide Inc. - Independent Distributor Slim Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at 2this time.
2018-01-29 Hemingway Medi Spa Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time
2018-01-29 Monat Canada Various Products Natural Health Product Complaint regarding the advertising of unauthorized products Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-01-26 Albany Laser Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2018-01-21 HealthyPlanets Online Store Organika Aerobic Oxygenator Natural Health Product Complaint regarding the advertising of unauthorized products Compliance letter sent to stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-01-18 N/A - General complaint about "Patient Care Cards" Various products Prescription Drug Complaint regarding direct-to-consumer advertising of various prescription drugs Explanatory letter sent.
2018-01-11 growthhormonecanada.com GenF20 Plus Tablet GenF 20 Plus Liquid Natural Health Product Complaint regarding the advertising of unauthorized products and products with unauthorized claims including claims for serious disease Compliance letter sent to stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-01-04 SURO None Specified Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-12-28 Dr. Kohli's Herbal Products Various Products Natural Health Product Complaint regarding the advertising of unauthorized products including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-12-27 Biosense Clinic Biosense Clinical Numbing Cream Prescription Drug Complaint regarding the advertising of unauthorized products Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-12-27 Organika Health Products Inc. Organika Bee Propolis Liquid Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-12-13 Amazon.ca Fluo Strips - Fluorescein sodium ophthalmic strips Non-prescription Drug Complaint regarding the advertising of unauthorized products Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-12-11 N/A- General complaint Ibuprofen OTC Complaint regarding the advertising of adverse reactions Explanatory letter sent. Follow-up completed
2017-11-30 Nature's N Homeopathy Various products Natural Health Product Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2017-11-27 NeuroReset Inc. Various Neuro Connect products Medical Device Complaint regarding the advertising of unauthorized products Compliance letter sent to request stop sale and advertising of unlicensed product; Ongoing follow-up to confirm the stop sale and non-compliant materials are modified/removed/discontinued.
2017-11-27 Pfizer Canada Advil Cold & Sinus OTC Complaint regarding the advertising of adverse reactions Explanatory letter sent. Follow-up completed. Compliance verification ongoing; Health Canada is assessing the issue.
2017-11-25 NeuroReset Inc. Neuro Connect Balance Spray Natural Health Product Complaint regarding the advertising of unauthorized products Compliance letter sent to stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-11-24 Renovo Skin & Body Care Clinic Xeomin (Incobotulinumtoxin A) &
Botox Cosmetic (Onabotulinum Toxin A)
Prescription Drug & Biologic Complaint regarding the direct-to-consumer advertising of Xeomin Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2017-11-23 Groot Dermasurgery Botox Cosmetic (Onabotulinum Toxin A) & Latisse Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox & Latisse Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2017-11-21 External Affairs Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2017-11-17 Ethemba Health Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2017-11-17 Glo Skin Med Spa Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2017-11-17 Youthful Image Clinic Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2017-11-16 BTNX Inc. RAPID RESPONSE 1-STEP DOA TEST Medical Device Complaint regarding advertising of misleading product information Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued
2017-11-16 Laser Body M.D. Diva Laser Hand Piece Medical Device Complaint regarding the direct-to-consumer advertising of the Diva Laser Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2017-11-16 Rao Dermatology Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2017-11-10 Coastline Products, LLC Noxitril Natural Health Product Complaint regarding the advertising of unauthorized claims Complaint was regarding an American website therefore Canadian advertising provisions don't apply. No further action will be taken by Health Canada at this time.
2017-11-09 ABBOTT DIABETES CARE LTD. FREESTYLE LIBRE PRO FLASH GLUCOSE MONITORING SYSTEM, FREESTYLE LIBRE FLASH GLUCOSE MONITORING SYSTEM Medical Device Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; No further follow-up required.
2017-11-07 Amgen Canada Neupogen Biologic Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed. Corrective message disseminated. No further action required.
2017-11-07 The Dope Soap Co THC Infused Pain Balm Natural Health Product Complaint regarding the advertising of unauthorized products Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-11-03 Insight Enterprises Inc. Joint Aid Plus Natural Health Product Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; No further follow-up required.
2017-11-03 KW Import & Wholesale Black Mamba 2 Prescription Drug Complaint regarding the advertising of unauthorized products Compliance letter sent to stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-11-02 Clear Health Inn doTerra Essential Oils Natural Health Product Complaint regarding the advertising of unauthorized products including claims for serious disease Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-11-01 GlaxoSmithKline Inc. Shingrix Biologic Complaint regarding the advertising of unauthorized claims Compliance achieved following preclearance activity. Received satisfactory response from company.
2017-11-01 Merck Canada Inc. Zostavax Biologic Complaint regarding the advertising of unauthorized claims Compliance achieved following preclearance activity. Received satisfactory response from company.
2017-11-01 Nature's Clinic Inc. Nature's Clinic 5-HTP

Nature's Clinic Co-Enzyme Q10

Nature's Clinic Digestive Enzyme

Nature's Clinic Kidney Support

Nature's Clinic Nattokinase Plus

Nature's Clinic Paragona

Nature's Clinic Probiotic

Nature's Clinic Tromos
Natural Health Product Complaint regarding the advertising of unauthorized products including claims for serious disease Compliance letter sent to stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-10-11 Happy Healthy Consultant (aka iGalen Healing Inc.)

Emulin Plus C

Emulin Plus M

Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-10-06 Nutritional Fundamentals for Health Maitake SAP Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-10-05 Amazon Canada (Amazon.ca) Herbolab Tongkat Ali Natural Health Product Complaint regarding the advertising of unauthorized products Compliance letter sent to stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-10-05 NuvoCare Health Sciences Forskolin Nx Natural Health Product Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-10-04 The Coliseum MediClinic B12 + MIC "Fat burning" Injections (Human Chorionic Gonadotropin (HCG)) Prescription Drug Complaint regarding the advertising of unauthorized products including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-10-03 Duchesnay Inc. Diclectin Prescription Drug Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed. Corrective message disseminated on Society of Obstetricians and Gynaecologists of Canada's Website. No further action required.
2017-09-20 Province Apothecary Healing Balm

Hydrating Rescue Balm
Natural Health Product Complaint regarding the advertising of unauthorized products Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-09-18 Bloor Village Cosmetic Medicine Botox Cosmetic (Onabotulinum Toxin A) and Latisse Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox and Latisse Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2017-09-15 Amgen Neupogen Prescription Drug Complaint regarding the direct-to-consumer advertising of Neupogen Compliance achieved, material discontinued, corrective message disseminated
2017-09-15 Amgen Neupogen Prescription Drug Complaint regarding the direct-to-consumer advertising of Neupogen Compliance achieved, material discontinued, corrective message disseminated
2017-09-15 Amgen Neupogen Prescription Drug Complaint regarding the direct-to-consumer advertising of Neupogen Compliance achieved, material discontinued, corrective message disseminated
2017-09-15 Sante Medical Belkyra Prescription Drug Complaint regarding the direct to consumer advertising of Belkyra Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-09-08 Cloud Vitamin Cream Inc. Cloud Vitamin B3 (Niacinamide) Cream Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-08-24 Natural Factors Nutritional Products Limited Wellbetx®Complete Diabetic Multivitamin & Mineral Formula Natural Health Product Complaint regarding the advertising of unauthorized claims for serious diseases Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-08-24 SHORE Centre Mifegymiso Prescription Drug Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-08-16 Citropharma Inc None Specified None Specified Complaint regarding the advertising of the Health Canada logo and endorsement by Health Canada Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2017-08-14 BUYMMS1.com Master Mineral Solution (MMS) Non-prescription drug Complaint regarding the advertising of an unauthorized product for serious disease Compliance letter sent to request stop sale and advertising of unlicensed product; Website no longer accessible; No further follow-up required.
2017-08-02 Atomes F.D. Inc. Bioxy H Non-prescription Drug - Disinfectant Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-08-02 Naturally Bare Body Care Various Products Natural Health Product Complaint regarding the advertising of unauthorized products Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-08-01 Aviva Natural Health Solutions Cannabis Sativa Seed Oil Natural Health Product Complaint regarding the advertising of unauthorized claims for serious diseases Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-08-01 REFRESH / Purple Lotus Hang Over / Nirvana Natural Health Product Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-08-01 Valentus Inc Various Products Natural Health Product Complaint regarding the advertising of unauthorized claims and unauthorized products Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed.
2017-07-25 Allergan Inc. Fetzima Prescription Drug Complaint regarding the advertisement of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued
2017-07-25 Global Transport Solutions Servator H

Servator UW
Biologic Drug Complaint regarding the advertising of the Health Canada logo and misleading product information Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-07-18 Preferred Nutrition Inc Bodysense Tea; Bodysense Infusion; Bodysense Slimming Tea; Womensense Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-07-16 Bioforce Canada Inc. Aromaforce Tea Tree Essential Oil Natural Health Product Complaint regarding the advertising of therapeutic claims in a cosmetic-like product Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-07-10 BioVea Biovea Progesterone Cream

Eurovital DHEA Cream
Prescription Drug, Controlled Drug Complaint regarding the advertising of unauthorized products Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2017-06-26 Les distributions Safia Inc. Bioxy H Non-prescription Drug - Disinfectant Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-06-20 GE Healthcare Canada, Inc. DaTscan Radiopharmaceutical Drug Complaint regarding the advertising of an unauthorized product including claims for serious disease Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2017-06-16 New Nordic Inc. Ear Tone Natural Health Product Complaint regarding the direct-to-consumer advertising of Ear Tone Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Materials modified/removed/discontinued.
2017-06-12 Fruitomed Inc Immunia Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-06-11 SURO Concentré de Sureau biologique 3:1; Suro Concentrated Elderberry; Concentrated Elderberry; Suro+

Elderberry+; Suro Elderberry Capsule; Suro Cold And Flu Elderberry Capsule; Suro Organic Elderberry Capsule
Natural Health Product Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-06-07 Dr. Meso Various Products Natural Health Product Complaint regarding the advertising of unauthorized products Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2017-06-06 DM Contact Management Ltd. Genf20 Plus Natural Health Product Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-06-04 Slimwell Slimwell 20% Forskolin

Slimwell 98% garcinia hca extract
Natural Health Product Complaint regarding the advertising of unauthorized products Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-06-02 iGalen USA, LLC Emulin Plus C

Emulin Plus M
Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-05-31 Les Supplements Mastermind Inc. Apex Gpa Natural Health Product Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-05-04 Hollywood Formule Minceur S.P.G. Avec Caféine; S.P.G.

P.S.R. Lactose free, Carbohydrate Free and Fat Free; Psr Isolate

Omega 3; Hollywood Formule Minceur Omega 3

Collagène; Hollywood Formule Minceur Collagène

Detox Vegetal Supplement

S.H For Men
Natural Health Product Complaint regarding the advertising of unauthorized products and products with unauthorized claims including claims for serious disease Compliance letter sent to request stop sale of unlicenced product and correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-05-04 The Western Producer Stem Cell Therapy Biologic Drug Complaint regarding the advertising of an unauthorized product including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-04-30 CJ's Tagalongs CJ's Healing Salve

CJ's Soothing Salve
Natural Health Product Complaint regarding the advertising of unauthorized products Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2017-04-26 JAMP Pharma Corporation JAMP-Olmesartan Prescription Drugs Complaint regarding the advertising of JAMP-Olmesartan Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Material modified/removed/discontinued.
2017-04-26 Javanan Toronto Magazine Ltd. Gold Fly Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-04-26 Royal Natural Holdings Corporation Apiario Silvestre Propolis Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-04-26 Zorah Biocosmétiques Inc.

Nyxe

Structure

Lya

Rozo

Natural Health Product Complaint regarding the advertising of therapeutic claims in cosmetic-like products Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-04-21 It Works Marketing, Inc. Greens on the Go; Greens Jar; Greens; It Works Greens Natural Health Product Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2017-04-21 Life Brand Life Glycerin Suppositories OTC Complaint regarding the advertising of Life Glycerin Suppositories Explanatory letter sent. No follow-up required.
2017-04-17 Northern Media Inc. Fat Magnet (Lipo 360) Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-04-11 Orange TKO Industries International Inc. Orange TKO Multi-Purpose Cleaner Natural Health Product Complaint regarding the advertising of an unauthorized product for serious disease Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-04-05 doTERRA Manufacturing, LLC. - Independent Distributor Various Products Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request stop sale and advertising of unlicensed product; No follow-up required as material had already been modified/ removed/ discontinued.
2017-03-24 Avril Supermarché Santé Colistin Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-03-24 Homeopathie Quebec Colistin Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-03-23 Dalewood Health (Winnipeg), Dr. Chubaty Jefferson Medical Clinic Human Chorionic Gonadotropin (hCG) Presciption Drug Complaint regarding the direct-to-consumer advertising of hCG Response sent. Follow-up assessment of the Web sites will be undertaken.
2017-03-22 Sante Medical Botox Cosmetic (Onabotulinum Toxin A) and Latisse Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox and Latisse Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2017-03-17 Bloor Village Cosmetic Medicine Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2017-03-17 Vancouver Laser Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2017-03-14 Vapz Electronic Smoking Products with nicotine Prescription Drug Complaint regarding the direct-to-consumer advertising of an unauthorized product Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2017-03-13 Northern Media Inc. Lipo-G30 Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-03-11 Baywood Clinic Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time
2017-03-11 Bellair Laser Clinic Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2017-03-11 Dr. Cory Torgerson Facial Cosmetic Surgery Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2017-03-11 FACE Cosmetic Surgery Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2017-03-11 Skin Vitality Medical Clinics Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2017-03-11 SpaMedica Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2017-03-11 Toronto Dematology Centre Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2017-03-09 White Rock Naturopathic Clinic Human Chorionic Gonadotropin (hCG) Prescription Drug Complaint regarding the advertising of unauthorized claim and direct-to-consumer advertising of hCG Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-03-04 Britannia Dermedics Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2017-03-04 Laser Rejuvination Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2017-03-04 ReNue Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2017-03-02 The Coliseum MediClinic Human Chorionic Gonadotropin (hCG) Prescription Drug Complaint regarding the direct-to consumer advertising of hCG Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-02-24 Inopro Inc. Stérilin

Stérilin Sans Alcool
Natural Health Product Complaint regarding the advertising of an unauthorized product and product with unauthorized claim Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-02-21 Regenerex Health Corporation Astavantage Tm Regenurex Regenurex Astaxanthin Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-02-14 Happy Paradise Adult None Specified None Specified Complaint regarding the advertising of the Health Canada logo and endorsement by Health Canada. Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-02-02 Quantum Healing Institute Egyptian Magic Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-01-31 Prestige Cosmetics Surgery Botox Cosmetic (Onabotulinum Toxin A) and Latisse Prescription Drugs Complaint regarding the direct-to-consumer advertising of Botox and Latisse Compliance letter sent to request correction of non-compliance; Follow-up completed; Material modified/removed/discontinued.
2017-01-23 Broadcast Communications Inc. Noxitril Natural Health Product Complaint regarding the advertising of unauthorized claim Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2017-01-21 Age Management Institute - Calgary, Alberta and Canmore, Alberta Human Chorionic Gonadotropin (hCG) and Botox Presciption Drug Complaint regarding the direct-to-consumer advertising of hCG and Botox Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-01-21 Balance Medical Center - Vancouver, British Columbia Human Chorionic Gonadotropin (hCG) Presciption Drug Complaint regarding the direct-to-consumer advertising of hCG Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-01-21 Bloom Family Wellness Centre - Vancouver, British Columbia Human Chorionic Gonadotropin (hCG) Presciption Drug Complaint regarding the direct-to-consumer advertising of hCG Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-01-21 Calgary Weight Loss - Calgary, Alberta Human Chorionic Gonadotropin (hCG) Presciption Drug Complaint regarding the direct-to-consumer advertising of hCG Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-01-21 Canada HCG Doctors Directory - Alberta, British Columbia, Ontario, Manitoba, New Brunswick and more. Human Chorionic Gonadotropin (hCG) Presciption Drug Complaint regarding the direct-to-consumer advertising of hCG Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-01-21 Dr Ara Elmajian & Associates - Vancouver, British Columbia Human Chorionic Gonadotropin (hCG) Presciption Drug Complaint regarding the direct-to-consumer advertising of hCG Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-01-21 Dr Rootes' Rapid Weight Loss Program The IV Wellness Boutique - Vancouver, British Columbia Human Chorionic Gonadotropin (hCG) Presciption Drug Complaint regarding the direct-to-consumer advertising of hCG Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-01-21 EnerChanges Health Clinic - Vancouver, British Columbia Human Chorionic Gonadotropin (hCG) Presciption Drug Complaint regarding the direct-to-consumer advertising of hCG Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-01-21 Eternal Health & Wellness - Calgary, Alberta Human Chorionic Gonadotropin (hCG) and Botox Presciption Drug Complaint regarding the direct-to-consumer advertising of hCG and Botox Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-01-21 Eveline Charles Salons, Spas, Beauty MD - Calgary, Alberta & Edmonton, Alberta Human Chorionic Gonadotropin (hCG) & Botox Presciption Drug Complaint regarding the direct-to-consumer advertising of hCG and Botox Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-01-21 Medi Spa, Calgary, Alberta Human Chorionic Gonadotropin (hCG) & Latisse Presciption Drug Complaint regarding the direct-to-consumer advertising of hCG and Latisse Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-01-21 Mediworks Health & Weight Loss Center - Surrey, British Columbia Human Chorionic Gonadotropin (hCG) Presciption Drug Complaint regarding the direct-to-consumer advertising of hCG Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-01-21 Oasis Skin Institute - Calgary, Alberta Human Chorionic Gonadotropin (hCG) & Botox Presciption Drug Complaint regarding the direct-to-consumer advertising of hCG and Botox Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-01-21 Summerwood Medical Centre - Sherwood Park, Alberta Human Chorionic Gonadotropin (hCG) Presciption Drug Complaint regarding the direct-to-consumer advertising of hCG Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-01-21 Westside Laser & Light Springborough Professional Centre, Calgary, Alberta Human Chorionic Gonadotropin (hCG) and Botox Presciption Drug Complaint regarding the direct-to-consumer advertising of hCG and Botox Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-01-21 White Rock Naturopathic Clinic - South Surrey, British Columbia Human Chorionic Gonadotropin (hCG) and Intravenous Vitamin C therapy Presciption Drug Complaint regarding the direct-to-consumer advertising of hCG and Intravenous Vitamin C therapy Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-01-21 Yuva Health Beauty Vitality - Calgary, Alberta Human Chorionic Gonadotropin (hCG) Presciption Drug Complaint regarding the direct-to-consumer advertising of hCG Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-01-16 Funksh Inc. Funksh 360 Medical Device Complaint regarding advertising of misleading product information Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-01-12 Cloud Care Clinics - Toronto, ON Human Chorionic Gonadotropin (hCG) Presciption Drug Complaint regarding the direct-to-consumer advertising of hCG Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-01-12 Med-Aesthetics Medical Spa - Sarnia, ON Human Chorionic Gonadotropin (hCG), Botox and Latisse Presciption Drug Complaint regarding the direct-to-consumer advertising of hCG, Botox and Latisse Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-01-12 Pinewood Natural Health Centre - Toronto, ON Botox Presciption Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-01-12 Quantum Healing Institute - Hamilton, ON Human Chorionic Gonadotropin (hCG) Presciption Drug Complaint regarding the direct-to-consumer advertising of hCG Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-01-12 Québécor Média Inc. Lipo-G30 Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-01-12 Total Lifestyle Solution - Windsor, ON Human Chorionic Gonadotropin (hCG) Presciption Drug Complaint regarding the direct-to-consumer advertising of hCG Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-01-12 Vitality MD - Toronto, ON Human Chorionic Gonadotropin (hCG) and Botox Presciption Drug Complaint regarding the direct-to-consumer advertising of hCG and Botox Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-01-11 Plexus Worldwide Inc. Biocleanse Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-01-09 Québécor Média Inc. Lipo-G30 Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-01-04 92.1 CITI FM Noxitril Natural Health Product Complaint regarding the advertising of unauthorized claim Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-01-03 Groupon US Thin Tea 14 Day Detox Blend

Thin Tea 14 Day Fat Burn Blend
Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-01-03 JUS 4 U/Jus4U Various Products Natural Health Product Complaint regarding the advertising of unauthorized products including claims for serious disease Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2017-01-03 Milner Wendie, Massage Ortho-Bionomy Therapist Sun Spot Natural Health Product Complaint regarding the advertising of an unauthorized product for serious disease Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2016-12-22 Bell Lifestyle Products Inc. Lyme Immune Defence Natural Health Product Complaint regarding the advertising of an unauthorized product with serious health claims Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-12-22 Cliniderm Cliniderm Rosacal 30 Natural Health Product Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2016-12-14 Mirza Alladina Medical Ltd Ossential Peep Prep Ossential Stimulator Peel ZO Controlled Depth Peel ZO-3-Step Peel Prescription and Non-prescription Drugs Complaint regarding the advertising of therapeutic claims in cosmetic-like products. Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-12-09 Marks Pharmacy Joy Gel Natural Health Product Complaint regarding the advertising of an unauthorized product for serious disease Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-12-01 Centre for Incurable Diseases Various Products Natural Health Product Complaint regarding the advertising of unauthorized products for serious diseases Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2016-11-28 SCM Products Inc. Ossential Peep Prep Ossential Stimulator Peel ZO Controlled Depth Peel ZO-3-Step Peel Prescription and Non-prescription Drugs Complaint regarding the advertising of therapeutic claims in cosmetic-like products. Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-11-25 Campitelli3 Inc. The Morning After; Plan C Natural Health Product Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2016-11-24 RGR Canada Inc BotaniVape E-Liquid

Control-Max
Natural Health Product, Prescription Drug Complaint regarding the advertising of unauthorized products including claims for serious disease Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2016-11-22 Essiac Canada International Essiac From Rene M Caisse Rn, Liquide

Essiac From Rene M Caisse Rn, Tisane

Essiac From Rene M Caisse Rn, Capsule
Natural Health Product Complaint regarding the advertising of unauthorized claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-11-14 Campitelli3 Inc. The Morning After; Plan C Natural Health Product Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2016-11-11 Exzell Pharma Glutagest Natural Health Product Complaint regarding the advertising of unauthorized claim Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2016-11-07 Natural Land Products Ltd. Reishi Immune Natural Health Product Complaint regarding the advertising of an unauthorized product for serious disease Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2016-10-31 All Natural Nutritional Products (ANNP) Inc. Allnatural Clear Head, Silymarin; Allnatural Liver Health, Milk Thistle Natural Health Product Complaint regarding the advertising of unauthorized claim Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2016-10-31 Jaybash Nutrition Party Knight Natural Health Product Complaint regarding the advertising of unauthorized claim Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2016-10-31 The Himalaya Drug Company PartySmart Natural Health Product Complaint regarding the advertising of unauthorized claim Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2016-10-27 EZ Lifestyle Inc Over-Ez
Over-Ez
Natural Health Product Complaint regarding the advertising of unauthorized claim Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2016-10-27 Stogryn Sales Ltd. Various Products Prescription Drug, Non-prescription Drug, Natural Health Product Complaint regarding the advertising of unauthorized products and therapeutic claims in cosmetic-like products Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-10-22 Health Research Labs BioStem Natural Health Product Complaint regarding the advertising of an unauthorized product including claims for serious diseases Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2016-10-22 Love North Smoky Bear Vapour Rub Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2016-10-22 Love North Wound Healing Salve Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2016-10-21 Seller on Craigslist.ca - Classified Advertisement Website Copaiba oil

Andiroba oil
Natural Health Product Complaint regarding the advertising of unauthorized products for serious diseases Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2016-10-11 Power Plastic Surgery Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2016-10-11 Toronto Plastic Surgery Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2016-09-20 Magnum Nutraceuticals Inc. G-Spring Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-09-20 Merck Canada Brenzys Pharmaceutical Drug Complaint regarding a press release about Brenzys No follow-up required as material had already been modified/ removed/ discontinued.
2016-09-19 Boehringer Ingelhein Pradaxa Prescription Drug Complaint regarding the advertising of Pradaxa Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2016-09-12 Janssen Concerta Prescription Drug Complaint regarding an article discussing Concerta Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time
2016-09-12 RGR Canada Inc Various products Prescription drug Complaint regarding the advertising of unauthorized products Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-09-02 North Shore Health Inc. Bendflex Natural Health Product Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-09-01 CICTAN Health Group Corp. Cicta Immunolite Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-08-10 New Roots Herbal Inc. IBS Urgency Natural Health Product Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-07-26 Nutrition Excellence Six. T9 Tm Natural Health Product - Homeopathic Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-07-25 Blissful Radiance Essential Oils Canada Various products Natural Health Product Complaint regarding the advertising of unauthorized products Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2016-07-25 Broadcast Communications Noxitril Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2016-07-25 Inventis Partners, LLC Various Products Natural Health Product Complaint regarding the advertising of therapeutic claims in cosmetic-like products Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-07-19 Euro Essentials Sun Protect Cream SPF 30

Bioline SPF 30 Sundefense
Natural Health Product Complaint regarding the advertising of unauthorized products Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2016-07-13 Blugenics Innovations Inc. Karen For Good Health; Karen Pure Marine Phytoplankton Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-07-13 Closing the Gap Healthcare AngioDefender test Medical Device Complaint regarding the advertising of AngioDefender Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2016-07-06 Charlie's Soaps and Salves Various products Natural Health Product Complaint regarding the advertising of unauthorized products Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-06-30 Trytan Health Inc. Pro GSH 95 Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-06-27 97.5 Big FM Noxitril Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-06-24 Prairie Naturals Health Products Digest-Force Natural Health Product Complaint regarding advertising of misleading product information Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2016-06-23 Kamerycah Inc. Umi No Shizuku Fucoidan - Capsule

Umi No Shizuku Fucoidan - Powder

Umi No Shizuku Fucoidan - Liquid
Natural Health Product Complaint regarding the advertising of unauthorized serious health claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-06-15 Extreme Tattoo Equipment None Specified None Specified Complaint regarding the advertising of the Health Canada logo and endorsement by Health Canada. No follow-up required as material had already been modified/ removed/ discontinued.
2016-06-09 Slimwell - weight loss clinic Human chotionic godatropin (hCG) Presciption Drug Complaint regarding the direct-to consumer advertising of hCG. Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-06-08 Distripharm Inc. None Specified Low Risk Veterinary Health Product Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2016-06-06 The Marnic Group Allimax; Allimax Stabilized Allicin (I) 30 Or (Ii) 90 Capsules Or (Iii) 180 Capsules Natural Health Product Complaint regarding the advertising of unauthorized claims for serious diseases Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-06-03 Natural Factors Nutritional Products Limited CurcuminRich Tm; Double Strength Curcumin; Theracurmin Tm Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-06-03 Neu Skin Botanicals Neu Skin Botanicals Mineral Sun Protection 30 Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2016-06-03 True Aromatherapy Products & Spa Various Products Natural Health Product Complaint regarding the advertising of therapeutic claims in consumer products Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-05-31 Concession Medical Pharmacy Multiprofen CC Prescription Drug Complaint regarding the direct-to-consumer advertising of a compounded product Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-05-30 Flor Marcelino Guyabano Leaves Natural Health Product Complaint regarding the advertising of unauthorized claims for serious diseases Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from individual; Follow-up completed; Individual confirmed they stopped sale and advertising.
2016-05-29 Xerion Dispensary Ltd EZ Birth Natural Health Product - Homeopathic Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-05-27 Baywood Clinic Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2016-05-27 Edelstein Cosmetic Botox Cosmetic (Onabotulinum Toxin A) and Dysport Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox and Dysport Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2016-05-27 Pain Solutions iMRS System Medical Device Complaint regarding the advertising of an unauthorized claim for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-05-27 SpaMedica Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2016-05-20 Polo Health + Longevity Centre Human Chorionic Gonadotropin (hCG) Prescription Drug Complaint regarding the advertising of unauthorized claim and direct-to-consumer advertising of hCG Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-05-19 Intervet Canada Corp. Bravecto Prescription Drug - Veterinary Use Complaint regarding the direct-to-consumer advertising of Bravecto Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-05-18 Pure Joy Naturals Various Products Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-05-16 Nordora Various Products Natural Health Product Complaint regarding the advertising of therapeutic claims in cosmetic-like products Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-05-16 Viva Health Products Ltd. Various Products Natural Health Product Complaint regarding the advertising of therapeutic claims in cosmetic-like products Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-05-13 Schippers Canada Ltd MS KetoProtect Plus Drug - Veterinary Use Complaint regarding the advertising of an unauthorized product Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2016-05-05 All Natural Nutritional Products (ANNP) Inc. Various Products Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-05-05 Cloud Olympus E-Juice with nicotine Prescription Drug Complaint regarding the direct-to-consumer advertising of an unauthorized product Compliance letter sent to request stop sale and advertising of unlicensed product; No further action will be taken by Health Canada at this time.
2016-05-05 Hippocrates Health Institute 'LifeGive' Products Natural Health Product Complaint regarding the advertising of unauthorized products for serious diseases Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2016-05-05 Huqqaa E-Juice with nicotine Prescription Drug Complaint regarding the direct-to-consumer advertising of an unauthorized product Compliance letter sent to request stop sale and advertising of unlicensed product; No further action will be taken by Health Canada at this time.
2016-05-04 Alive Health Magazine Cho-Less-Terin Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2016-05-04 Alive Health Magazine Nutridom Tart Cherry; Nutridom Premium Tart Cherry 2000; Nutridom Tart Cherry 2000 Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2016-05-04 David Health International Nutridom Tart Cherry; Nutridom Premium Tart Cherry 2000; Nutridom Tart Cherry 2000 Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-05-04 New Roots Herbal Inc. Cho-Less-Terin Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-05-04 Young Living - Independent Distributor Various Products Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-04-29 A1 Herbal Aswagandha Tablet Natural Health Product Complaint regarding the advertising of unauthorized claims for serious diseases Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-04-27 Baywood Clinic Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2016-04-27 Dr. Nowell Solish Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox and Dysport Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2016-04-27 Dr. Richard Rival Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox and Dysport Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2016-04-27 Face Cosmetic Surgery Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox and Dysport Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2016-04-27 SpaMedica Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2016-04-27 TCC Clinic Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox and Dysport Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2016-04-27 The Med Spa Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox and Dysport Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2016-04-27 True MediSpa Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2016-04-22 Universal Church of the Kingdom of God Holy Oil Natural Health Product Complaint regarding the advertising of an unauthorized product for serious diseases Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-04-21 Mantra Pharma Inc. Denta-Rinse Pro 0.05%

Denta-Rinse Pro 0.02%
Natural Health Product Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-04-19 Bellair Laser Clinic Botox Cosmetic (Onabotulinum Toxin A) and Dysport Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox and Dysport Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2016-04-12 Hemp Love Hemp Love Pure & Simple

Hemp Love Sweet Freedom
Natural Health Product Complaint regarding the advertising of unauthorized products for serious diseases Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2016-04-11 Crazy Fox Organics Various Products Natural Health Product Complaint regarding the advertising of therapeutic claims in cosmetic-like products Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-04-11 The Results Company Inc. Vitamost FLW; Formula F L W Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; No follow-up required as material had already been modified/ removed/ discontinued.
2016-04-07 Distripharm Inc. Anima-Care Oreille Low Risk Veterinary Health Product Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2016-04-02 Secretropin Canada Secretropin Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-04-01 California Laser Med Spa Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-03-31 Bio-K Plus International Inc. Various Products Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-03-30 Plexus Worldwide Inc. Accelerator + Boost Natural Health Product Complaint regarding the advertising of unauthorized products Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-03-24 Micronutrition Pileje Inc. Lactibiane Référence 10 Gélules Natural Health Product Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-03-21 InfiniteAloe Various InfiniteAloe Products Natural Health Product Complaint regarding the advertising of therapeutic claims in cosmetic-like products Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-03-21 VK Imports Ferlow Botanicals Neem Cream / Neem Tree Cream Natural Health Product Complaint regarding the advertising of an unauthorized claim for serious disease in cosmetic-like product Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-03-17 Glo Skin & Spa Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-03-17 Western Naturopathic MMS Non-prescription drug Complaint regarding the advertising of an unauthorized product with serious health claims Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-03-15 Seller on Kijiji.ca - Classified Advertisement Website Royalty Juice Colloidal Silver Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2016-03-15 Trytan Health Inc. Fineforme Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-03-14 Ecoideas Innovations Inc. Various Maca Products Natural Health Product Complaint regarding the advertising of therapeutic claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-03-14 Lorna Vanderhaeghe Health Solutions, Inc. GlucoSmart

SexSmart
Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-03-11 Beliv Soapworks Healing Tattoo Balm Natural Health Product Complaint regarding the advertising of therapeutic claims in a cosmetic-like product Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-03-09 Herbion Canada Herbion Cough Syrup

Herbion Cold & Flu Remedy

Herbion Lozenges

Herbion Lozenges Mint
Natural Health Product Complaint regarding advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-03-08 Pegasus Pharmaceuticals Group Inc. HemoMex S™ Lipo-Aid Careseng NutroPro Pak Cardio Guard HemoMex 1 Dammarane Sapogenins Injection Natural Health Product, Non-prescription Drug Complaint regarding the advertising of unauthorized claims including claims for serious disease and unauthorized products Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-03-04 Niccolls Mobility Plus Royalty Juice Colloidal Silver Natural Health Product Complaint regarding the advertising of an unauthorized product for serious diseases Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2016-02-29 Canadian Generic Pharmaceutical Association N/A Prescription Drug Complaint regarding comparison of Generic vs. Brand Name Drugs. Compliance letter sent to request correction of non-compliance; Received satisfactory response from company. Follow-up completed; Material modified/removed/discontinued.
2016-02-08 HPI Health Products Inc. Lakota Joint Care Roll-On / Lakota Muscle Pain Roll-On Natural Health Product Complaint regarding missing product information in advertisement. Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-02-08 Plexus Worldwide Inc. ProBio 5

Bio Cleanse
Natural Health Product Complaint regarding the advertising of unauthorized products Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-02-04 Merck Canada Brenzys Biologic Complaint regarding an article focussing on Brenzys No follow-up required as material had already been modified/ removed/ discontinued.
2016-02-03 SCM Products Inc. Revivogen Products Natural Health Product Complaint regarding the advertising of therapeutic claims in a cosmetic-like product Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-02-02 Plexus Worldwide Inc. - Independent Distributor Various Products Natural Health Product Complaint regarding the advertising of unauthorized products including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-01-29 Bell Lifestyle Products Inc. Bell Shark Cartilage Capsules Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-01-27 NuvoCare Health Sciences Various Products Natural Health Product Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-01-26 Skin Vitality Medical Clinic Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-01-26 Supplements ControLAB Manufacture Various Products Natural Health Products Complaint regarding a statement to the effect that Health Canada has endorsed the products. Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-01-20 Intelligent Fabric Technologies North America ProTx2 All-Purpose Cleaner

ProTx2 Hand Sanitizer
Non-prescription Drug

Natural Health Product
Complaint regarding the advertising of unauthorized products Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-01-19 Clinique medicale L'Actuel Truvada (PrEP) Prescription Drug Complaint regarding the Direct-to-consumer advertising of a prescription drug and advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2016-01-15 Campitelli3 Inc. The Morning After / Plan C Natural Health Product Complaint regarding advertising of unauthorized claim Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2016-01-13 Modern Veterinary Therapeutics LLC Hymatil Prescription Drug - Veterinary Use Complaint regarding the direct-to-consumer advertising of Hymatil Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2016-01-08 Genuine Health Perfect Skin / Perfect Skin: Blemish Natural Health Product Complaint regarding advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2016-01-05 Jardine Naturals Essential Silver™ Products Natural Health Product Complaint regarding the advertising of an unauthorized claim for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-12-31 Lumbriko World Inc. Lumbriko Gold Natural Health Product Complaint regarding the advertising of an unauthorized product for serious diseases Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-12-29 Amazon.ca RevitaLash Advanced Eyelash Conditioner (2ml) Prescription Drug Complaint regarding the direct-to-consumer advertising of an unauthorized product Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-12-26 Young Living - Independent Distributor Various products Natural Health Product Complaint regarding the advertising of unauthorized products and unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-12-22 Chong Kun Dang Health Lumbriko Gold

Mega Power

Gra-Maxx
Natural Health Product Complaint regarding the advertising of unauthorized products including for serious diseases Compliance letter sent to request stop sale and advertising of unlicensed product; Company confirmed they stopped sale and advertising.
2015-12-18 Rao Dermatology Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued
2015-12-17 SCM Products Inc. Revivogen MD Natural Health Product Complaint regarding the advertising of therapeutic claims in a cosmetic-like product Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-12-16 Naka Herbs & Vitamins Ltd. Pro Mg12 Family products Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-12-11 Skinology Med Spa Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued
2015-12-03 Nuvo Dental Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Assessment completed; Material modified/removed/discontinued.
2015-12-01 Swiss Natural, a Division of Valeant Pharmaceuticals International Inc. Solutions Energy Natural Health Product Complaint regarding the advertisement of unauthorized claims Compliance letter sent to request correction of non-compliance; Follow-up completed; Material modified/removed/discontinued.
2015-11-26 Capwork Laboratory Inc. Royal Reishi / Total Natural Reishi Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-11-26 Royal Reishi Inc. Royal Reishi / Total Natural Reishi Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-11-24 Edmonton Skin Clinic Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued
2015-11-23 Ottawa Dental Care Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued
2015-11-23 Pharma Nutrients Botanical Corporation Humifulvate

Humic fulvic acid powders
Natural Health Product Complaint regarding the advertising of unauthorized products and unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-11-20 Mcneil Consumer Healthcare Division of Johnson & Johnson Inc Extra Strength Tylenol Complete Cold, Cough & Flu Plus Mucus Relief OTC Complaint regarding lack of adequate safety warning Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2015-11-18 Botanical Kratom Kratom capsules and powders Natural Health Product Complaint regarding the advertising of unauthorized products Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-11-18 Kijiji.ca - Classified Advertisement Website Kratom capsules and powders Natural Health Product Complaint regarding the advertising of unauthorized products Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-11-10 Herb-e-Concept Inc. Lt03

Lto3 Sans Saveur
Natural Health Product Complaint regarding the advertising of unauthorized claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-11-06 Novartis Vaccines and Diagnostics Inc. Fluad Pediatric1 Vaccine (Schedule D Drug) Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2015-11-04 Refresh MD Botox Cosmetic (Onabotulinum Toxin A) and Dysport Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox and Dysport Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-11-02 Inzone Central Various products Prescription and Non-prescription Drugs - Veterinary Use Complaint regarding the advertising of unauthorized products including direct-to-consumer-advertising of prescription drugs Compliance letter sent to request correction of non-compliance; Company did not comply; Contacted classified advertisement website for removal of non-compliant material.
2015-11-02 Just Like Children Various products Prescription and Non-prescription Drugs - Veterinary Use Complaint regarding the advertising of unauthorized products including direct-to-consumer-advertising of prescription drugs Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Material modified/removed/discontinued.
2015-11-02 Kijiji.ca - Classified Advertisement Website Various products Prescription and Non-prescription Drugs - Veterinary Use Complaint regarding the advertising of unauthorized products including direct-to-consumer-advertising of prescription drugs Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-10-30 Active Body Nutrition Kaizen Ephedrine 8mg / Ephedrine 8mg Natural Health Product Complaint regarding advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-10-28 VitaTree Nutritionals Vita Tree Hair, Skin And Nails

Vitatree Probiotics

Vitatree Memory And Brain Booster

Vitafish Oil™

Vitatree Stress And Sleep Formula

Vitatree Fat Burner

Vita Tree Parasite Cleanse

Vitawomen'S Formula

Vita Detox™

Vita Tree Allergy Formula

Vitatree Cold/Flu And Immune Formula
Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-10-27 R. Max Health Gladiator Gel Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2015-10-23 Chaga.ca Chaga products Natural Health Product Complaint regarding the advertising of unauthorized products for serious diseases Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-10-23 Herpesgone Herpesgone Natural Health Product Complaint regarding the advertising of an unauthorized product for serious disease Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2015-10-20 Northern Media Inc. Matrix 360 Fat Magnet/ Matrix 360/ Matrix 7/ Raspberry Ketone With Green Tea Natural Health Product Complaint regarding advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-10-19 Endoceutics Inc. Vaginorm Investigational Drug Complaint regarding advertising of an investigational drug to the general public Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-10-13 Morning Sun Health Foods Strauss Heartdrops / Strauss Heart Drops

Umac (Unique Marine Algae Concentrate) Core

Umac (Unique Marine Algae Concentrate) Core Liquid

Nature'S Aid / Nature's Aid Skin Gel
Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease No further action will be taken by Health Canada at this time.
2015-10-09 Lemmo Integrated Cancer and Care Centre Celcius Thermo Cancer Select (TCS) Medical Device Complaint regarding the advertising of an unauthorized product Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-10-05 Naticura Inc. Alleviate Natural Health Product Complaint regarding advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-10-05 Wood Wyant Inc. Complete 6000

Complete 6000 Wipes
Non-prescription Drug - Disinfectant Complaint regarding advertising of misleading product information Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-10-01 Pharmigene PG5801 Detection Kit Medical Device Complaint regarding the advertising of an unauthorized product Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-09-29 Aviva Natural Health Solutions Oncolyn Natural Health Product Complaint regarding the advertising of an unauthorized product for serious diseases Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-09-23 Canadian Phytopharmaceuticals Corp Skinny Down

Brain Life / Brain Focus
Natural Health Products Complaint regarding the advertising of unauthorized claims for serious diseases Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-09-23 Onegenew International Group Inc. OneGenew Herbal Compound Concentrate Natural Health Product Complaint regarding the advertising of an unauthorized product for serious diseases Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-09-22 Northern Media Inc. Matrix 360 Fat Magnet/ Matrix 360/ Matrix 7/ Raspberry Ketone With Green Tea Natural Health Product Complaint regarding advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-09-22 Young Living Various Products Natural Health Products Complaint regarding the advertising of unauthorized products for serious diseases Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-09-16 Alberta Veterinary Laboratories (AVL) Meloxicam Oral Suspension, USP (15mg/ml) Prescription Drug - Veterinary Use Complaint regarding the advertising of an unauthorized product to healthcare professionals Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-09-16 Northern Media Inc. Matrix 360 Fat Magnet/ Matrix 360/ Matrix 7/ Raspberry Ketone With Green Tea Natural Health Product Complaint regarding advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-09-11 Herc's Nutrition Limited MuscleTech Hydroxystim Capsules Prescription Drug Complaint regarding the direct-to-consumer advertising of an unauthorized product Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2015-09-04 Dr. Alex Wakter Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-09-03 Yaletown Naturopathic Clinic Celcius Thermo Cancer Select (TCS) Medical Device Complaint regarding the advertising of an unlicensed device available only for special access Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-09-02 REFRESH Hang Over / Nirvana Natural Health Product Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-08-29 Natural Wellbeing Distribution Inc. Hair Essentials

Fo-Ti Root Extract

Nourishing Hair Oil
Natural Health Products Complaint regarding the advertising of unauthorized claims and unauthorized products Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-08-28 REFRESH Hang Over / Nirvana Natural Health Product Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-08-27 Aliven Labs Enhanced Formula OPC Factor

OPC Factor Original Formula
Prescription Drug

Natural Health Product
Complaint regarding the direct-to-consumer advertising of unauthorized products for serious disease Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2015-08-27 David Geller Associates Enhanced Formula OPC Factor

OPC Factor Original Formula
Prescription Drug

Natural Health Product
Complaint regarding the direct-to-consumer advertising of unauthorized products for serious disease Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2015-08-27 Edmonton Journal OPC Factor Prescription Drug Natural Health Products Complaint regarding the direct-to-consumer advertising of an unauthorized product for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2015-08-20 Le Canada Ventures Inc. Md Factor Natural Health Product Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-08-20 One Stop Vape Shop Electronic smoking products Prescription Drug Complaint regarding the direct-to-consumer advertising of an unauthorized product Compliance letter sent to request stop sale and advertising of unlicensed product; No further action will be taken by Health Canada at this time.
2015-08-20 The Shopping Channel Vita Tree Hair, Skin and Nails

VitaTree Whole Food Iron Complex

Vitatree Cold/Flu And Immune Formula

Vitawomen'S Formula
Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-08-19 Prime Health Products Various Products Natural Health Products Complaint regarding the advertising of unauthorized products for serious diseases Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2015-08-19 SVN Fuel Supplements - Mission, BC Dolphin Water Natural Health Product Complaint regarding the advertising of unauthorized product for serious diseases Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-08-18 Journal de Montréal Matrix 360 Fat Magnet/ Matrix 360/ Matrix 7/ Raspberry Ketone With Green Tea Natural Health Product Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-08-18 Northern Media Inc. Matrix 360 Fat Magnet/ Matrix 360/ Matrix 7/ Raspberry Ketone With Green Tea Natural Health Product Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-08-17 Dr. Marcia Hartt Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-08-16 Bell Lifestyle Products Inc. Bell Shark Cartilage Capsules

Prostate Ezee Flow Tea

Shape And Health

Bell Shark Liver Oil
Natural Health Products Complaint regarding the advertising of unauthorized claims including claims for serious diseases Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-08-16 Tri-Cities NOW Bell Shark Cartilage Capsules

Prostate Ezee Flow Tea

Shape And Health

Bell Shark Liver Oil
Natural Health Products Complaint regarding the advertising of unauthorized claims including claims for serious diseases Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-07-31 NutriPur Inc. Bambousil / Hair-Skin-Nails / Bamboo Silica / Hair-Skin-Nails-Bones Natural Health Product Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-07-20 Glenmore Healthcare Human Chorionic Gonadotrophin (hCG) Prescription Drug Complaint regarding advertising of unauthorized claims and direct-to-consumer advertising of hCG Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-07-20 Oasis Medical Clinic Human Chorionic Gonadotrophin (hCG) Prescription Drug Complaint regarding advertising of unauthorized claims and direct-to-consumer advertising of hCG Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-07-20 True Balance Human Chorionic Gonadotrophin (hCG) Prescription Drug Complaint regarding advertising of unauthorized claims and direct-to-consumer advertising of hCG Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-07-12 Toronto Cosmetic Clinic Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2015-06-30 Canadian Generic Pharmaceutical Association Generic Drugs Prescription Drugs Complaint regarding advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2015-06-26 Dr. Gordon Owen Teleford's Clinic Cloud Vitamin A Cream Natural Health Product Complaint regarding the advertising of therapeutic claims in a cosmetic-like product Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-06-25 Fisher Wallace Laboratories, LLC. FW-100 Cranial Stimulator Device Medical Device Complaint regarding the advertising of an unauthorized claim for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-06-22 Pure Lab Vitamins Inc. Alkapure Natural Health Product Complaint regarding the advertising of unauthorized claims for serious diseases Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-06-22 Storz & Bickel GMBH & Co.KG Volcano Medic Medical Device Complaint regarding the advertising of an unauthorized claim for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-06-11 Healthy Foundations Clinic Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-06-03 Atomik Nutrition - Joliette, QC Ephedrine Hcl Natural Health Product Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-06-03 Prius Clinic Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-06-01 APT Medical Aesthetics Botox Cosmetic (Onabotulinum Toxin A) and Latisse Prescription Drugs Complaint regarding the direct-to-consumer advertising of Botox and Latisse Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2015-05-29 LesPAC Classified Advertisement Website Argent Colloïdal Natural Health Product Complaint regarding the advertising of an unauthorized product with serious health claims Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2015-05-29 LesPAC Classified Advertisement Website Baume du Druide / Druid Balm Natural Health Product Complaint regarding the advertising of an unauthorized product No follow-up required as material had already been modified/ removed/ discontinued.
2015-05-29 LesPAC Classified Advertisement Website VidatoX Natural Health Product Complaint regarding the advertising of an unauthorized product with serious health claims Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2015-05-28 MAP International Various Products Natural Health Products Complaint regarding the advertising of unauthorized products Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2015-05-25 West Coast Vape E-Cigs/ E-Vapes/ E-Juices Prescription Drug Complaint regarding the direct-to-consumer advertising of an unauthorized product Compliance letter sent to request stop sale and advertising of unlicensed product; No further action will be taken by Health Canada at this time.
2015-05-22 Apotex Inc. Generic Drugs Prescription Drugs Complaint regarding advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-05-21 Vitazan Herbs & Vitamins Inc. Various Products Natural Health Product Complaint regarding the advertising of misleading product information and unauthorized claims for serious diseases Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-05-20 HerbaMAX Inc. Various Products Natural Health Products Complaint regarding the advertising of unauthorized claims including claims for serious diseases Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-05-19 Impression dental Medical Cosmetics Botox Cosmetic (Onabotulinum Toxin A) and Latisse Prescription Drugs Complaint regarding the direct-to-consumer advertising of Botox and Latisse Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2015-05-19 Mobile Medical Cosmetics Botox Cosmetic (Onabotulinum Toxin A) and Latisse Prescription Drugs Complaint regarding the direct-to-consumer advertising of Botox and Latisse Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2015-05-14 Nutripur Inc. Firm'Ngro®

Firm'Ngro Firming Mask

Firm'Ngro Lifting Gel

Firm'Ngro Volumnizing Cream
Natural Health Product Complaint regarding the advertising of unauthorized claims and unauthorized products Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-05-13 Quench Essentials Various Products Natural Health Products Complaint regarding advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-05-08 Quantum Nutrition Schinoussa Beautiful (Marine Collagen) Natural Health Product Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2015-05-06 New Image Cosmetic Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-05-06 SpaSation Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2015-05-01 Nanton Neutraceuticals Rhoziva

Rhoziva

Rhoziva Plus Same / Rhoziva With Same
Natural Health Product Complaint regarding the advertising of an unauthorized claim for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-04-30 My Health Supplements (MHS) Nourishing Waves Kelp Natural Health Product Complaint regarding the advertising of unauthorized claims for serious diseases Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-04-29 Your True Companion Pet Products Colloidal Silver Non-prescription Drug - Veterinary Use Complaint regarding the advertising of an unauthorized product for serious diseases Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-04-28 Sprout Growers Colloidal Silver Natural Health Product Complaint regarding the advertising of an unauthorized product for serious disease Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2015-04-23 Lernapharm (Loris) Inc. LORIS - I.V.

LORIS Swabstick -120 mm

LORIS Swabstick -MACRO-150 mm
Non-prescription Drugs Complaint regarding the advertising of unauthorized serious health claims and unauthorized products Compliance letter sent to request stop sale of unlicenced product and correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-04-22 Ferme Eugénia Enr. Ô Magic Colloidal Silver 10ppm

Ô Magic Colloidal Silver30ppm

Ô Magic Colloidal Gold 20ppm
Natural Health Product Complaint regarding the advertising of unauthorized products for serious diseases Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-04-21 Searles Dermatology Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2015-04-19 Young Living Various Products Natural Health Products Complaint regarding the advertising of unauthorized products and cosmetic-like products with therapeutic claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-04-17 Mission Falls Solutions Mission Falls Premium Ionic Silver Solutions

Mission Falls Premium Ionic Silver Solution Spray

Ionic Silver Solution Spray
Natural Health Products Complaint regarding the advertising of several products for serious diseases Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-04-15 Atlas-Medic Inc. Cramergesic Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2015-04-13 Bell Lifestyle Products Inc. Natural Superior Hair Formula Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request stop sale of unlicenced product and correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-04-11 Canadian MediPain Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2015-04-09 Alberta Homeopathic Medical Clinic Human Chorionic Gonadotrophin (hCG) Prescription Drug Complaint regarding advertising of unauthorized claims and direct-to-consumer advertising of hCG Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-04-09 Feel Good Natural Health Store Influenzinum 9CH Natural Health Product Complaint regarding advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-04-09 Health Palace Pascoleucyn Forte Natural Health Product Complaint regarding advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-04-09 Health Street Influenzinum 9CH Natural Health Product Complaint regarding advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-04-09 National Nutrition Influenzinum Prevention Natural Health Product Complaint regarding advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-04-09 Nutrichem Influenzinum 9CH Natural Health Product Complaint regarding advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-04-09 Southlake Regional Hospital Nanostim Leadless Pacemaker Nanostim Delivery System Catheter Medical Device Complaint regarding the advertising of an unlicensed device available only for investigational testing Compliance letter sent to request correction of non-compliance; Received satisfactory response from organization; Follow-up completed; Material modified/removed/discontinued.
2015-04-09 The Vitamin Shop Influenzinum 9CH Natural Health Product Complaint regarding advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-04-09 Vita Shop Pascoleucyn Natural Health Product Complaint regarding advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-04-09 Vitamart Influenzinum 9CH Natural Health Product Complaint regarding advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-04-09 Vitepro Influenzinum 9CH Natural Health Product Complaint regarding advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-04-09 Well.ca Influenzinum Prevention Natural Health Product Complaint regarding advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-03-30 Shandong Pang's Biochemical Co. Ltd. Ultra Deep, Derm Deep, Medium, and Finelines Hyaluronic Acid Fillers Medical Device Complaint regarding the advertising of unauthorized products Compliance letter sent to request stop sale and advertising of unlicensed product; No further action will be taken by Health Canada at this time.
2015-03-27 Groupe Procité Inc. Matrix 360 Fat Magnet/ Matrix 360/ Matrix 7/ Raspberry Ketone With Green Tea Natural Health Product Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-03-25 Xenovax Xenovax Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2015-03-20 Biotechnologies Explorer Canada Harp Seal Oil Omega-3 / Bec Harp Seal Oil / Ind Harp Seal Oil Natural Health Product Complaint regarding advertising of unauthorized serious health claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-03-19 Shea Butter Source Shea Butter Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2015-03-19 Xerion Dispensary Ltd. Mozi-Q/ Xerion Formula

Mozi-Q For Kids/ Mozi-Q
Natural Health Product - Homeopathic Complaint regarding advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2015-03-16 OrthoCanada Medical BTL High Intensity Laser Medical Device Complaint regarding the advertising of an unauthorized product Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2015-03-06 Quantum Nutrition Schinoussa Beautiful (Marine Collagen) Natural Health Product Complaint regarding advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2015-03-03 Lorna Vanderhaeghe Health Solutions, Inc. Magnesium Bisglycinate Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-03-02 David Health International Wild Peru Maca Powder/ Inka Maca Powder/ Inka Black Maca Powder/ Inka Red Maca Powder/ Silvera Maca Powder

Wild Peru Maca Original/ Wild Peru Maca Black/ Wild Peru Maca Red
Natural Health Products Complaint regarding the advertising of an unauthorized product and products with unauthorized claims Compliance letter sent to request stop sale of unlicenced product and correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-03-02 Kingston Cosmetic Institute Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Complaince letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2015-03-02 Kingston Laser Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-03-02 Polish Salon & Spa Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-02-23 Navy Bean Handmade Apothecary Various Products Natural Health Products Complaint regarding the advertising of therapeutic claims in cosmetic-like products Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-02-21 Young Living Various Products Natural Health Products Complaint regarding the advertising of unauthorized products and cosmetic-like products with therapeutic claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-02-20 Beauty Rewind Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-02-20 Le Capucin Silver Guard Natural Health Product Complaint regarding the advertising of therapeutic claims in a cosmetic-like product Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-02-20 Refresh MD Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-02-19 Bell Lifestyle Products Inc. Blood Pressure Formulation Combo Natural Health Product Complaint regarding the advertising of unauthorized claims for serious diseases Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-02-19 David Health International Chaga Mushroom Products Natural Health Product Complaint regarding the advertising of unauthorized products for serious diseases Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-02-11 Life Choice Ltd. DMAE Restorative Cream 59g Natural Health Product Complaint regarding the advertising of therapeutic claims in a cosmetic-like product Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2015-02-10 Transforming Health Inc. Ultimate Male/ Ultimate Male Energy

Ultimate Libido/ Ultimate Epimedium

Ultimate Maca/ Ultimate Maca Energy
Natural Health Product Complaint regarding advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-02-04 AM740 Zoomer Radio Prevagen Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-02-04 Elyvia Lab Inc. Elyvia S Natural Health Product Complaint regarding the advertising of unauthorized products Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-02-04 Joe Laser Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-02-03 Herbion Canada Herbion Cough Syrup For Children/ Herbion Cough Syrup For Kids/ Herbion Cough Syrup For Children Cherry Flavour/ Herbion Cough Syrup For Kids Cherry Flavour/ Linkus Cough Syrup For Kids Natural Health Product Complaint regarding advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-01-30 Health Research Laboratories, LLC Corexion

The Ultimate Cardio-Cleanse
Natural Health Products Complaint regarding the advertising of unauthorized products for serious diseases Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2015-01-21 Codeco Nutrition NanoCal/ Nano-Cal Natural Health Product Complaint regarding the advertising of an unauthorized product for serious diseases Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-01-21 Dr. Marcia Hartt Website Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-01-12 Canada Head Office for Varumin Varumin Natural Health Product Complaint regarding the advertising of an unauthorized product for serious diseases Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2015-01-09 Pure North S'Energy Foundation Vitamin C 1000 mg with Vitamin D 4000 IU Prescription Drug Complaint regarding the direct-to-consumer advertising of an unauthorized product Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2015-01-05 Canada Head Office for Varumin Varumin Natural Health Product Complaint regarding the advertising of an unauthorized product for serious diseases Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2015-01-05 Clinique D'Esthetique Monika Prowave LX Medical Device Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2015-01-02 Toronto Surgery Botox Cosmetic (Onabotulinum Toxin A) and Latisse Prescription Drugs Complaint regarding the direct-to-consumer advertising of Botox and Latisse Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2014-12-19 Xenex Laboratories Inc DMSO Natural Health Product Complaint regarding the advertising of therapeutic claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2014-12-18 Osha Mae Various products Natural Health Products Complaint regarding the advertising of various cosmetic-like products with therapeutic claims including serious diseases claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2014-12-11 CGPA Generic Drugs Prescription Drugs Complaint regarding advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2014-12-11 Zwell Canada Zwell Menomendz Natural Health Product Complaint regarding advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2014-12-03 Royal Natural Products Co. Apiario Silvestre - Propolis Glycolic Solution Natural Health Product Complaint regarding advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2014-11-28 Insight Enterprises Matrix 360 Fat Magnet/ Matrix 360/ Matrix 7/ Raspberry Ketone With Green Tea Natural Health Product Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2014-11-28 Refresh MD Botox Cosmetic (Onabotulinum Toxin A) and Latisse Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2014-11-26 DermAesthetics Medi-Spa Botox Cosmetic (Onabotulinum Toxin A) and Latisse Prescription Drugs Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2014-11-26 OnCore Medi-Spa Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2014-11-26 Riverbend Medical Esthetics Botox Cosmetic (Onabotulinum Toxin A) and Latisse Prescription Drugs Complaint regarding the direct-to-consumer advertising of Botox and Latisse Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2014-11-26 SouthSide Dermatology Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2014-11-25 Life Choice Ltd. Neurotransmitter Support With L-Carnitine Natural Health Product Complaint regarding a brochure advertisement with unauthorised claims for the product Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2014-11-24 Barry Lycka MD Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2014-11-24 EPM Dental Care Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2014-11-24 External Affairs Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2014-11-24 McKenney Corner Dental Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2014-11-24 Plastic and Cosmetic Laser Surgical Centre Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2014-11-24 Renew Surgery Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2014-11-24 Santé Cosmetic Laser & Vein Center Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2014-11-24 Skin Beautiful Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2014-11-24 Solace Medical Clinic Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2014-11-21 eVitamins Nature's Gift DMSO Liquid Glass 99.9% Pure - 8 fl oz Natural Health Product Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2014-11-18 Astellas Prograf / Advagraf Prescription Drugs Complaint regarding a webinar advertising Prograf and Advagraf with unauthorized claims to private formulary managers Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2014-11-17 Everything Zen with Aileen Smith Defining Gel, Greens, Confianza, Ultimate Thermofit Natural Health Products Complaint regarding the advertising of unauthorized claims, and a cosmetic-like product with therapeutic claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2014-11-12 Phyto-Med Inc. Product not specified, general complaint Natural Health Products Complaint regarding the advertising of several products for serious diseases Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2014-11-12 Suede Hills Organic Farms

Olive Leaf Powder

pH Happy Caps

Natural Health Products Complaint regarding the advertising of unauthorized products for serious diseases Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2014-11-10 Core Natural Limited TA 65md Natural Health Product Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2014-11-07 Health Advantage Health Food Store TA 65 Natural Health Product Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2014-11-07 Refresh MD Botox Cosmetic (Onabotulinum Toxin A), Xeomin Cosmetic and Dysport Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox, Xeomin and Dysport Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2014-11-06 Insight Enterprises Matrix 360 Fat Magnet/ Matrix 360/ Matrix 7/ Raspberry Ketone With Green Tea Natural Health Product Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2014-11-05 Edmonton Laser Centre Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2014-11-05 Laser Sheer Advanced Skin Rejuvenation & Laser Training Centre Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2014-10-28 Prema Sai Ear candles Medical Device Complaint regarding company advertising and offering ear candles to clients Compliance letter sent to request stop sale and advertising of unlicensed product; Follow-up completed; Company confirmed they stopped sale and advertising.
2014-10-24 Jardine Naturals Essential Silver™

Essential Silver Tm/ Essential Silver Tm - 22 Ppm/ Essential Silver Tm Extra Strength/ Essential Silver Tm Extra Strength - 22 Ppm
Natural Health Products Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; No follow-up required as material had already been modified/ removed/ discontinued.
2014-10-14 Ross Creek Medical Web site Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.

About the health products advertising complaints table

This table does not include complaints that were received by Health Canada but that were referred to an Advertising Preclearance Agency (APA) for complaint adjudication as per the Guidance Document - Health Canada and Advertising Preclearance Agencies' Roles Related to Health Product Advertising. Complaints that are referred to the APAs are subject to their complaint adjudication process. Between October 1, 2014 and March 31, 2019, 66 complaints were referred to APAs. The scope of this table is currently limited to complaints related to the following types of health products: pharmaceuticals, biologics (including vaccines), medical devices, and natural health products.

This table lists Health Canada's compliance and enforcement activities as a result of complaints received by Health Canada. References to the product advertising listed above are not examples of violation of the legislation and regulations as determined by a court of law. For questions on the complaints in the Summary Table, please contact the Inspectorate at DCVIU_UVCEM@hc-sc.gc.ca.

When addressing advertising complaints, Health Canada's first priority is protecting the health and safety of Canadians. Health Canada's approach to addressing and resolving complaints uses the most appropriate level of intervention proportional to the health risk.

Health Canada assesses all of the complaints it receives to confirm whether or not the advertising materials comply with the applicable legislation and regulations, and takes appropriate action to address complaints where non-compliance is found.

Responsibilities Related to Health Product Advertising

Health Canada is the national regulatory authority for health product advertisements. The Department oversees and enforces the regulatory requirements related to health product advertising.

The Department plays an active role in addressing health product advertising complaints. It also works to prevent non-compliant advertising before it occurs, by developing policies and guidance, providing regulatory and policy clarifications and through stakeholder awareness activities. As well, Canada has a system in place that allows industry to have their advertising material reviewed and pre-cleared by independent APAs. While this system is voluntary, Health Canada strongly recommends that industry have their health product advertising material reviewed by an APA before dissemination, to help ensure it is compliant with legislative and regulatory requirements.

APAs also offer a mechanism to resolve certain advertising complaints. Health Canada assesses every complaint it receives, including the level of health risk they may pose, to determine next steps including whether the complaint should be addressed by Health Canada or referred to an APA. More information on the roles of Health Canada and the APAs is in the Guidance Document - Health Canada and Advertising Preclearance Agencies' Roles Related to Health Product Advertising.

Risk-Based Compliance and Enforcement Approach

All complaints are treated with the same vigilance, whether Health Canada identifies a potential advertising issue itself, receives a complaint directly or is referred a complaint from an APA. Each complaint is assessed to confirm whether the advertisement complies with legislative and regulatory requirements, and to determine the potential health risk posed. Health Canada prioritizes and takes action to address complaints based on whether they pose a potential health risk and the degree of that risk.

Health Canada takes a stepwise approach and will escalate measures if and as needed. In most cases, compliance is successfully achieved using a cooperative approach. This involves Health Canada informing the party of their non-compliance, usually through a compliance letter. The letter may request corrective action or discontinuation of the advertisement.

In general, for advertising activities considered to pose a low health risk to Canadians, the company is informed of the non-compliance and asked to take the appropriate corrective measures. In cases where the health risk is higher, Health Canada follows up as needed to verify that the requested action has been completed to Health Canada's satisfaction.

Health Canada may consider stronger action for advertising activities determined to pose a high health risk. These actions could include seizing the non-compliant advertising materials, site visits, issuing a public communication, or initiating enforcement proceedings (e.g., seeking an injunction or fines where a court order has been breached), to minimize the potential health risk to Canadians.

For complaints that involve the advertising of an unauthorized health product, Health Canada takes action to confirm that the company stops both the advertising and sale of the non-compliant health product in Canada, as the sale of unauthorized health products is not permitted in Canada.

More information on Health Canada's compliance and enforcement approach is available in the Inspectorate's Compliance and Enforcement Policy (POL-0001).

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