Employee Assistance Services: Our programs

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Psychosocial response and extended counselling

Our team supports federal responders and employees:

To provide these services, we work with a network of mental health professionals who specialize in supporting responders.

We also coordinate extended counselling services to address specific organizational needs. We provide these services on a cost-recovery basis.

Specialized Organizational Services

We offer specialized organizational services to meet the workplace wellness and mental health needs of employees, managers, and executives of the federal public service.

These services are available to all federal departments and agencies across Canada, and operate on a cost-recovery basis. They include:

Contact Specialized Organizational Services

Alternative dispute resolution services

We provide support and resolution services that help managers and employees address workplace challenges in a collaborative, constructive and voluntary manner. Services are offered on a cost-recovery basis.

Informal Conflict Management Services

Confidential and impartial advice for employees and managers about informal conflict resolution, including:

Contact Alternative dispute resolution services

Prevention of harassment and violence in the workplace

Advice and consultation for prevention, as well as resolution and restoration after workplace harassment or violence, including:

Contact Prevention of harassment and violence in the workplace

Ombuds services

A confidential program that offers a safe space to discuss workplace issues that contribute to a challenging work environment. Services include:

Contact Ombuds services

Occupational and critical incident stress management

Supports Indigenous Services Canada nurses and band-employed nurses working in:

Services include:

Contact Occupational and critical incident stress management

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