Receipt and intake of application (PSR program)

(REF-OVS-3-1)

This section contains policy, procedures and guidance used by IRCC staff. It is posted on the department’s website as a courtesy to stakeholders.

Applications received are verified for completeness and accuracy. The identity and status of sponsors and refugees are verified. Limits may be imposed to restrict how many refugees can be sponsored.

Included in this section are the following topics:

Verifying application package – sponsor and refugee
High-level description of what is verified when file is created.

Annual application limits for sponsors
Sponsors may be subject to submit a maximum number of applications per year.

Refugee status determination
Explains why this is used when verifying sponsorship, what is reviewed and outreach with offices abroad.

Verifying status and identity of refugees
Standard IRCC procedures for validating name, birth and gender, and for collecting biometrics for identity and screening.


Cases for priority or special processing
Considerations for assessing and processing special or priority case groups. Includes cases referred for urgent protection, vulnerable cases, public policies, applicants who are persecuted on the basis of their sexual orientation or gender identity expression (SOGIE-LGBTQI) and other groups requiring special attention.

Resettlement: Program delivery partners – roles and responsibilities
Key partners within and outside of IRCC and their respective responsibilities regarding resettlement.

For other processing stages, refer to:

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