Evaluation of the Reviews and Interventions Pilot Project

Table of Contents

List of tables and figures

List of acronyms

CBSA
Canada Border Services Agency
CIC
Citizenship and Immigration Canada
DCO
Designated Country of Origin
FOSS
Field Operations Support System
FTE
Full-Time Equivalent
GCMS
Global Case Management System
ICAS
In-Canada Asylum System
IRB
Immigration and Refugee Board
MACAD
Monitoring, Analysis, and Country Assessment Division (CIC)
NCMS
National Case Management System
NHQ
National Headquarters
OMC
Operational Management and Coordination Branch (CIC)
OPMB
Operations Performance Management Branch (CIC)
PDI
Program Delivery Instructions
R&I
Review and Intervention
RAB
Refugee Affairs Branch (CIC)
RAD
Refugee Appeal Division (IRB)
RCC
Refugee Claimant Continuum
RIA
Review and Intervention Agent
ROD
Refugee Operations Division (CIC)
RPD
Refugee Protection Division (IRB)
SIO
Senior Immigration Officer
SOP
Standard Operating Procedures

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