Get certified true copies of a passport or other travel document
Fee
$45
Some organizations may ask you for a certified true copy of your Canadian passport or other travel document.
On this page
What is a certified true copy
A certified true copy is a reproduction of part of your travel document that we have
- validated against the electronic passport record
- certified as a true and authentic copy of the original
- signed and dated
It doesn’t include any pages from your passport or other travel document with visas or stamps.
Signed versus unsigned copies of a passport or other travel document
Some organizations need certified true copies of your signed passport or other travel document. If you aren’t sure what copies are required, contact the organization and ask them.
If you ask for certified true copies when you apply for a passport or other travel document, you’ll get copies of your unsigned document.
If you need copies of your signed passport or other travel document, you should follow these steps:
- Wait until you get it.
- Sign it when you get it.
- Apply for a certified true copy with the signed document.
Stamped copies of a passport or other travel document
Some organizations may need certified true copies of your passport to be stamped. If you aren’t sure if you need a certified true copy with a stamp (wet seal), contact the organization and ask them.
You can’t submit your passport application at the same time as your request for a certified true copy with a stamp .
This service is only available if you’re applying from Canada or the United States.
For more information, contact us.
How to get certified true copies of your passport or other travel document
In Canada: If you’re applying by mail and need the copy in 10 to 20 business days or more
2. Mail us your application and payment
- Attach 1 of the following with your application:
- a completed Credit card payment authorization form [PPTC084] (PDF, 98 KB)
- a certified cheque or money order made payable to the Receiver General for Canada
- Mail us your completed forms and the passport to be certified.
- Sign your passport before you submit it.
Mailing instructions for Alberta, Manitoba, Ontario, Quebec and Saskatchewan
Courier mailing address
Government of Canada
Passport Program
22 De Varennes Street
Gatineau, Quebec J8T 8R1
Non-courier mailing address
Government of Canada
Passport Program
Gatineau, Quebec K1A 0G3
Mailing instructions for British Columbia, Northwest Territories, Nunavut and Yukon
Courier mailing address
Government of Canada
Passport Program
22 De Varennes Street
Gatineau, Quebec J8T 8R1
Non-courier mailing address
Government of Canada
Passport Program
PO Box 4000 STN LCD 3
Mississauga, Ontario L5K 0A9
Mailing instructions for New Brunswick, Newfoundland and Labrador, Nova Scotia and Prince Edward Island
Courier mailing address
Government of Canada
Passport Program
22 De Varennes Street
Gatineau, Quebec J8T 8R1
Non-courier mailing address
Government of Canada
Passport Program
Gatineau, Quebec K1A 0G3
In Canada: If you’re applying in person and need the copy in 10 to 20 business days or more
2. Decide how you want to submit your application
If you’re applying in person and need your passport in 10-20 business days
By appointment
You can book an appointment online (opens in a new tab) .
Some locations have a high demand for appointments. Their availability may vary.
Without an appointment (walk-in)
You can get walk-in services at a Service Canada Centre or a passport office (opens in a new tab) .
Wait times may be long at some passport offices. If the location is busy, we may prioritize people who need a passport within 48 hours.
Someone else can submit your application for you if you can’t go yourself. Learn more about who can submit a passport application on your behalf (opens in a new tab) .
3. Go to the Service Canada Centre and pay the fee
- Bring your completed form and the passport to be certified.
- Make sure you sign your passport.
- Pay the fee (opens in a new tab) at your appointment using any of the following:
- credit card or prepaid card (Visa®, MasterCard® or American Express®)
- debit card
- certified cheque or money order (postal or bank)
- in Canadian funds
- with the exact amount
- made payable to the Receiver General for Canada
- We don’t accept cash or personal cheques.
In Canada: If you’re applying in person and need the copy in 2 to 9 business days
2. Learn how to submit your application and pay your fees
If you’re applying in person and need your passport in 2 to 9 business days
You may need to provide proof that you need the passport.
By appointment
You can book an appointment online (opens in a new tab).
Some locations have a high demand for appointments. Their availability may vary.
Without an appointment (walk-in)
Go to a passport office with express pick-up service (opens in a new tab) .
If the location is busy, we may prioritize people who need a passport within 48 hours.
3. Go to the passport office and pay the fee
Bring your completed form and the passport to be certified.
- Make sure you sign your passport.
- Pay the fee (opens in a new tab) at your appointment using any of the following:
- credit card or prepaid card (Visa®, MasterCard® or American Express®)
- debit card
- certified cheque or money order (postal or bank)
- in Canadian funds
- with the exact amount
- made payable to the Receiver General for Canada
- We don’t accept cash or personal cheques.
In Canada: If you’re applying in person and need the copy by the end of the next business day
2. Learn how to submit your application and pay your fees
If you need your passport by end of next business day
- Go to a passport office with urgent pick-up(opens in a new tab) .
- You do not need an appointment.
- You must provide proof that you need the passport.
- Make sure it’s a passport office and not a regular Service Canada Centre or you won’t get your passport in time.
- You can check walk-in wait times(opens in a new tab) before you go.
3. Go to the passport office and pay the fee
Bring your completed form and the passport to be certified.
- Make sure you sign your passport.
- Pay the fee (opens in a new tab) at your appointment using any of the following:
- credit card or prepaid card (Visa®, MasterCard® or American Express®)
- debit card
- certified cheque or money order (postal or bank)
- in Canadian funds
- with the exact amount
- made payable to the Receiver General for Canada
- We don’t accept cash or personal cheques.
Get a certified true copy of your refugee travel document or certificate of identity
You need to apply by mail. In-person services are not available.
1. Complete the form
Under section B (certified true copy delivery), you can only ask for your copies to be mailed to an address in Canada. You can’t pick it up in person.
Download the Request for certified true copy of Canadian travel document [PPTC 516] (PDF, 1.8 MB).
2. Mail us your application and proof of payment
- Pay the fee.
- Select “Certified True Copy” at the bottom of the page. Mail us your completed form, your payment receipt and the travel document to be certified.
- Sign your travel document before you mail it to us.
- We recommend you use a certified courier or traceable mail service to reduce delivery time, protect your documents and track delivery.
Courier address
Humanitarian and Identity Operations Branch – Certificate of Identity Section – Certified True Copy
Crémazie 6th floor (HIOB)
365 Laurier Avenue West
Ottawa, Ontario K1A 1L1
Mailing address (non-courier)
HIOB PPT-COI-CTC
PO Box 8783 STN T CSC
Ottawa, Ontario K1G 5G8
3. Get your certified true copies
We’ll send you your copies and return your travel document by mail.
Most applications are processed within the 20 business–day service standard. This doesn’t include mail time.
Applying from the United States
You must mail your application and your passport to our office in Canada.
2. Mail us your application and payment
-
Pay the fee using one of the accepted methods (opens in a new tab) .
- Attach one of the following with your application:
- a completed Credit card payment authorization form [PPTC 084] (PDF, 98 KB)
- a certified cheque or money order made payable to the “Receiver General for Canada”
- Mail us your completed forms and the passport.
- Make sure you sign your passport before you send it.
- Attach one of the following with your application:
Mailing instructions for Alberta, Manitoba, Ontario, Quebec and Saskatchewan
Courier mailing address
Government of Canada
Passport Program
22 De Varennes Street
Gatineau, Quebec J8T 8R1
Non-courier mailing address
Government of Canada
Passport Program
Gatineau, Quebec K1A 0G3
Mailing instructions for British Columbia, Northwest Territories, Nunavut and Yukon
Courier mailing address
Government of Canada
Passport Program
22 De Varennes Street
Gatineau, Quebec J8T 8R1
Non-courier mailing address
Government of Canada
Passport Program
PO Box 4000 STN LCD 3
Mississauga, Ontario L5K 0A9
Mailing instructions for New Brunswick, Newfoundland and Labrador, Nova Scotia and Prince Edward Island
Courier mailing address
Government of Canada
Passport Program
22 De Varennes Street
Gatineau, Quebec J8T 8R1
Non-courier mailing address
Government of Canada
Passport Program
Gatineau, Quebec K1A 0G3
We’ll mail the certified copy and your passport to your address in the United States by courier. The 2 documents may arrive in 2 separate packages.
Applying from outside Canada and the United States
2. Pay the fee
You can pay the fee online (opens in a new tab) or in person.
If you choose to pay in person, contact the embassy or consulate before you go to find out what the payment options are.
3. Submit your application
Submit your payment receipt, passport and completed form to the nearest Canadian embassy or consulate. You can submit it in person or by mail.
Make sure you sign your passport before you submit it.
4. Get your certified true copy
If you applied in person
The office you applied at will let you know when your copy is ready, and when and how you can pick it up.
If you applied by mail
We’ll return your passport to you with the certified copy.
In Canada: Applying for a stamped certified true copy of a passport
1. Complete the form
You will need to provide a clear and strong reason explaining why you need a certified true copy with a stamp (wet seal), and show that there are no other options for you to meet the organization’s requirements.
If you do not clearly explain why you need a stamped copy, your request will be denied.
2. Mail us your application and proof of payment along with your signed passport
- Pay the fee.
- Select “Certified True Copy” at the bottom of the page.
- Mail us the payment receipt along with your application and signed passport.
You can’t submit your passport application at the same time as your request for a certified true copy with a stamp.
Mailing address
HIOB-OSC – Certified True Copy (6th floor)
365 Laurier Avenue West
Ottawa, ON K1A 1L1
Canada
3. Get your certified true copies
We’ll send you your copies and return your travel document by mail.
Most applications are processed within the 20-business day service standard. This doesn’t include mail time.
No expedited or urgent service options are available.
Applying from the United States: Applying for a stamped certified true copy of a passport
1. Complete the form
You will need to provide a clear and strong reason explaining why you need a certified true copy with a stamp (wet seal), and show that there are no other options for you to meet the organization’s requirements.
If you do not clearly explain why you need a stamped copy, your request will be denied.
2. Mail us your application and proof of payment along with your signed passport
- Pay the fee.
- Select “Certified True Copy” at the bottom of the page.
- Mail us the payment receipt along with your application and signed passport.
You can’t submit your passport application at the same time as your request for a certified true copy with a stamp.
Mailing address
HIOB-OSC – Certified True Copy (6th floor)
365 Laurier Avenue West
Ottawa, ON K1A 1L1
Canada
3. Get your certified true copies
We’ll mail the certified copy and your passport to your address in the United States by courier.
Most applications are processed within the 20-business day service standard. This doesn’t include mail time.
No expedited or urgent service options are available.
Applying for a stamped certified true copy of a refugee travel document or certificate of identity
1. Complete the form
You will need to provide a clear and strong reason explaining why you need a certified true copy with a stamp (wet seal), and show that there are no other options for you to meet the organization’s requirements.
If you do not clearly explain why you need a stamped copy, your request will be denied.
2. Mail us your application and proof of payment
- Pay the fee.
- Select “Certified True Copy” at the bottom of the page.
- Mail us your completed form, your payment receipt and the travel document to be certified.
- Sign your travel document before you mail it to us.
- We recommend you use a certified courier or traceable mail service to reduce delivery time, protect your documents and track delivery.
Courier address
Humanitarian and Identity Operations Branch – Certificate of Identity Section – Certified True Copy
Crémazie 6th floor (HIOB)
365 Laurier Avenue West
Ottawa, Ontario K1A 1L1
Mailing address (non-courier)
HIOB PPT-COI-CTC
PO Box 8783 STN T CSC
Ottawa, Ontario K1G 5G8
3. Get your certified true copies
We’ll send you your copies and return your travel document by mail.
Most applications are processed within the 20-business day service standard. This doesn’t include mail time.