Check our service standards : Official travel
We’re processing a lot of applications right now
We’re prioritizing people travelling within 10 business days to make sure they get their official passport on time.
This section contains information for representatives of the Government of Canada and people travelling on Government of Canada business.
Check the service standards below to see approximately how long it may take us to process your application under normal circumstances. We recommend you don’t finalize any travel plans until you get your passport.
What’s the difference between a service standard and a processing time?
The service standard for your application is our commitment to process your application in a certain amount of time, under normal circumstances.
The processing time for your application is the actual time it takes us to process your application. We can’t tell you exactly how long it will take.
- Your processing time
- starts once we have
- your application form
- all your supporting documents, and
- payment of your fees
- depends on whether your application is properly completed or not
- depends on how you applied
- depends on if we need new or additional information for your application
- doesn’t include mailing time
- starts once we have
- A small number of cases may take longer
- if we have to ask for corrections (to your application) or new photos
- when we do routine verifications and security checks
On this page
Service standards
Check the status of your application
Contact us to get the status of your
- special or diplomatic passport application or
- visa application
Urgent requests
We have limited capacity to address urgent requests for an official passport.
If your request is urgent, it must be exceptional and supported by proper justification, such as proof of travel.
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