Office of the DND/CAF Ombudsman Online Booking Tool
Members of the Canadian Defence community can book a telephone appointment online.
Appointments can be booked Monday to Friday between 8:00 am and 3:30 pm in any time zone in Canada (6:30 am to 6:30 pm Eastern Time).
The system is accessible in both official languages from desktop and mobile devices and is compatible with common Web browsers.
- Hardware maintenance
2020-08-06
On Friday 7 August from 12:30 to 1:30 pm EDT the following on-line services will not be available due to hardware maintenance: the complaint form, chat, the booking tool, and the military benefits browser.
- Limited service availability
2020-04-24
This service is affected by the outbreak of coronavirus (COVID-19). Consult the Ombudsman’s message for more information.
- Contact us
- We are ready to help.
- Secure complaint form
- Live chat
- Online booking tool
- General Inquiries
- Mailing address
Office of the Ombudsman
100 Metcalfe Street, 12th Floor
Ottawa, Ontario
K1P 5M1
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