Communicating with families

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During your career, you and your military family may relocate frequently. However, as a military family member, your career, community resources, and family support network may not necessarily move with you. Connecting with organizations and individuals who understand the challenges you face can help. They can provide the tools you need to help with your family’s happiness, health, education, and overall well-being.

Canadian Forces Morale and Welfare Services

The Canadian Morale and Welfare Services (CFMWS) works with community partners, professional organizations, and government to help military families access the resources and support they need.

CFMWS is a user-friendly website that provides information on areas such as health, education, employment, childcare, and recreation. It links to Canadian Armed Forces service providers, including Military Family Resource Centres and other websites with information on what’s happening nationally and in your community.

#My Voice and the Military Family Panel Process

Military Family Services (MFS), a division of CFMWS, oversees the Military Family Panel Process. This panel encourages families to share their challenges and experiences as a military family member. In return, MFS improves services, tailors programs, and advises senior leadership about issues that affect families. To share your thoughts, you can call the bilingual and confidential Family Information Line 24/7 at 1-800-866-4546. You can also write to or participate on social media through the #MyVoiceMaVoix Facebook group.

Social Media

Follow our social media accounts for regular updates on the work we are doing to improve the Defence community:

Subscribe to the following CFMWS social media accounts to learn about military family programs and services:

  • Military Family Services Facebook page: This group helps military and veteran families navigate the unique demands and conditions of the military lifestyle.
  • Family Information Line (FIL) Facebook page: The FIL offers 24/7 bilingual information, support, and crisis intervention for all Canadian military members, veterans, and their families. For a confidential conversation with a counselor, contact the FIL by calling 1-800-866-4546 or writing to
  • Personnel Support Program (PSP) Facebook page: PSP programs help military community members like you become healthier in spirit, mind, and body.
  • #MyVoiceMaVoix Facebook page: This is a closed Facebook group, accessible only to Canadian military community members. You can communicate directly with Military Family Services (MFS) about your experiences as a military family member. MFS staff members monitor the page to provide information on MFS or community partner programs and services.
  • Special Needs Facebook page: This is a closed Facebook group. It is a group for military families to seek information and assistance for family members with special needs.
  • Support to Parents Facebook page: This is a closed Facebook group. It is a group for parents of Canadian Armed Forces members to connect and share their experiences.


In 2013, this office released a systemic review of the well-being of Canada's military families. One of our recommendations was for the Canadian Armed Forces to communicate more effectively with families, and we assess that Military Family Services has made progress toward implementing this recommendation.

On the Homefront: Assessing the Well-being of Canada’s Military Families in the New Millennium

See Recommendation 4: Communicate more effectively with families

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