Canadian Armed Forces members
Do you serve in the Regular or Reserve Force? Are you a member of a military family?
If you answered “yes” to either of these questions, you may be eligible for certain services, benefits, and programs. We offer information to help you determine if you qualify for them. We frequently add or update information, so check back often. If you can’t find the information specific to your situation or need help, contact us.
This page presents information which may be applicable to a specific Regular or Reserve Force component or sub-component. Be sure to contact the appropriate DND/CAF authority to confirm your program, service, or benefit eligibility.
Canadian Armed Forces members
Military moves and postings
- The ABCs of military postings (Canada)
- The ABCs of military postings outside of Canada (OUTCAN)
- Compassionate status and Contingency cost moves for personal reasons
- Military life events - important documents
- Canadian Armed Forces Transition Group
Careers
Our office offers general information on processes and resources to consider when you are planning your Regular Force career. For more career information and policy clarification, consult your chain of command and career manager.
Note: If you are Reserve Force, your unit and formation chain of command serve as career management function.
Release and transition to civilian life
Compensation and benefits
Visit the DND/CAF Services and benefits for the military page for more information
Health and support
If you are ill or injured, visit the DND/CAF Health, support and casualty services page for more information
Recourse and complaint mechanisms
Recourse and complaint mechanisms will help CAF members find information about available recourse and help them decide which resolution process is best for them.
Reservists
Information for current and former members of the Reserve Force (Primary Reserve, Canadian Rangers, Cadet Organizations Administration and Training Service, and Supplementary Reserve), and their families.
Refer to the Canadian Armed Forces members tab for more information that may be relevant to Reservists and Canadian Rangers.
- About the Reserve Force
- Access to PSHCP for Reservists
- Canadian Armed Forces Transition Group (Reservists)
- Compensation for ill and injured Reservists
- Health care for Reservists;
- Leave for Reservists
- Mental health supports for Primary Reserve Force members participating in domestic operations
- Release for Reservists
Reserve focus reports:
Canadian Rangers
Information for current and former members of the Reserve Force (Primary Reserve, Canadian Rangers, Cadet Organizations Administration and Training Service, and Supplementary Reserve), and their families.
Refer to the Canadian Armed Forces members tab for more information that may be relevant to Reservists and Canadian Rangers.
Military families
Refer to the Canadian Armed Forces members tab for more information that may be relevant to Military families.
- Access to health care
- Connecting military families
- Employment insurance available to military families
- Financial support
- Post-secondary scholarships and bursaries for military members and their families
- Recourse and services for military families
- Spousal and partner employment
- Military life events:
Transcript
Instrumental audio throughout. Text "Ombudsman National Defence and Canadian Armed Forces" superimposed over image of maple leaf.
Text "Military families, the DND/CAF Ombudsman is your:" superimposed over image of CAF Naval vessel with sailors on the deck waving to family members with Canadian flags on shore.
Video of young girl on her father's shoulders.
Text "Supporter--we make recommendations to ensure you are treated fairly," superimposed over image of military member kissing his partner.
Video of mother carrying daughter in a field.
Text "Problem-solver--We can help you make informed choices about DND/CAF issues," superimposed over image of a banner that reads "welcome home daddy."
Video of father helping his daughter ride a bike.
Text "Educator--We create helpful told to guide you and help address your complaints and concerns," superimposed over image of a couple hugging in front of a CAF aircraft.
Video of a mother and daughter having a meal at a table and hugging.
Text "Investigator--We investigate DND/CAF policies and procedures to make recommendations that benefit military families," superimposed over image of two women and two children watching a CAF naval vessel return to port.
Video of a girl running into her father's arms.
Text "Military families, we are ready to help," superimposed over video of a boy and a man with arms out imitating an airplane in front of a sunset.
Text "Find out how to contact us at OMBUDS.ca," superimposed over image of a sailor, his partner and their baby.
Text "Ombudsman National Defence and Canadian Armed Forces," superimposed over image of maple leaf.
Contact us
We are ready to help.
- Call us toll-free at 1-888-828-3626
- TTY: 1-833-341-5071
- Submit a question or complaint through our secure online form
- Live chat with an agent 8 am to 5 pm ET Monday to Friday
- Book a phone call with an agent
- Request a presentation to learn how we can help your organization
- Email an agent for information or assistance
- Email for general office inquiries
- Email media relations
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Mailing address
Office of the Ombudsman
100 Metcalfe Street 12th Floor
Ottawa, Ontario
K1P 5M1
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