Defending Wellness: A systemic investigation of the Canadian Armed Forces’ health care complaint process
In August 2023, the Ombudsman launched a systemic review of Canadian Armed Forces (CAF) military complaint mechanisms. Following that review, two reports will be published.
Defending Wellness: A Systemic Investigation of the Canadian Armed Forces' Health Care Complaint Process is the first of the two reports. It looks at how the CAF handles members’ health care complaints and identifies instances of unfairness and inequity.
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News release
Messages
- Ombudsman launches review of the Canadian Armed Forces’ complaint mechanisms
- Ombudsman publishes Defending Wellness: A Systemic investigation of the Canadian Armed Forces’ Health Care Complaint Process
Letters
- Letter to MND: Ombudsman launches a systemic review into military complaint mechanisms
- Response from MND: Defending Wellness report
Report
Educational information
Formats
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