The Way Forward: Appendix III—DND/CF Complaint Resolution Mechanisms
| CF GRIEVANCE BOARD (CFGB) | PUBLIC SERVICE COMMISSION (PSC) | PUBLIC SERVICE STAFF RELATIONS BOARD (PSSRB) | MILITARY POLICE COMPLAINTS COMMISSION (MPCC) | OMBUDSMAN | CONFLICTMANAGEMENT SYSTEM PROJECT | |
|---|---|---|---|---|---|---|
| FUNCTION | Review prescribed types of grievances referred to it by CDS. | To conduct investigations and audits related to violations of the PSEA related to staffing. | Hears complaints on allegations of violations of the PSSRA and grievances against collective agreement interpretations and specified disciplinary actions. |
Conducts formal investigations into (1) complaints about MP conduct and (2) interference by chain of command in investigations |
Listening, provides/receives info, reframe issues, develop options, referral, helping people help themselves, informal 3rd party intervention, “Looks into problem”, mediation, generic approaches, systems change (trend analysis). | To enhance dispute resolution skills for managers at all levels. |
| AUTHORITY | Bill C-25, GIC appointments | PSEA GIC appts | PSSRA. GIC appts | Bill C-25. GIC appointments |
MND Report to PM. Mar 97 GIC appt |
MND Report to PM. Mar 97 (originally called ADR). |
| RESPONSIBLE TO | Gov’t of Canada (thru MND) | Gov’t of Canada (thru designated Minister) | Gov’t of Canada (thru designated Minister) | Gov’t of Canada (thru MND) |
MND |
Will be integrated into new and existing DND/CF mechanisms and Leadership/Mgt. |
| POWERS | To conduct hearings. To compel evidence and witnesses. | To conduct hearings. To compel evidence and witnesses. | To conduct hearings. To compel evidence and witnesses. | To conduct hearings. To compel evidence and witnesses. | No formal power, relies on reason and persuasion. | None, this is a system design and implementation capability. |
| OUTPUT | Make findings and recommendations to CDS. | Decisions and, in certain cases, recommendations only. | Makes final and binding decisions. | Make findings and recommendations to MND, CDS, DM. | Reports and Recommendations (Modality TBD). | Enhanced management skill sets. |
| REPORTS | Annually to MND. MND tables in Parliament. | Annually to designated Minister. Minister tables in Parliament. | Annually to designated Minister. Minister tables in Parliament. | Annually to MND. MND tables in Parliament. | Annually to MND. MND tables in Parliament. | None. |
| ISSUES | Staffing process. Timing of stand-up. | N/A | N/A |
Staffing process leading to GIC appt. Timing of Stand-Up. |
- scope of mandate - inter-relationships - investigative authority - degree of independence (housing, funding, staffing) - modality and frequency of reporting - privacy and access considerations - staffing process (remainder of staff) - publicity when office is operational - timing of Stand-up |
- Integration with existing mechanisms - ADM(Per) currently lead agency and will provide progress reports as required. |
OTHER MECHANISMS & STAKE HOLDERS
Internal – Mgt/leadership (chain of command), DND/CF Grievances (not CFGB/PSSRB), harassment policies, CRS, MND Monitoring Committee, Boards of Inquiry, CFPM/NIS, JAG, Unions
External – CHRC, Privacy Commissioner, OL Commissioner, Auditor General, Judicial review federal court/CMAC, Parliament, Information Commissioner
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