Contact the Government of Canada Pension Centre for federal employees

The personal information is collected on a voluntary basis pursuant to the Public Service Superannuation Act. The personal information will be used by Receiver General & Pension of Public Services and Procurement Canada (PSPC) to respond to your questions. Such information may also be used for statistical, evaluation and reporting purposes. The personal information is described in the Personal Information Bank PSU 914 – Public Communications. Your personal information is protected, used, and disclosed in accordance with the Privacy Act. A refusal to provide your personal information may make it impossible for our institution to respond to your questions or comments. Under the Privacy Act, you have the right to access and correct your personal information, if erroneous or incomplete. The personal information provided in this program administration will be retained for a period of 2 years minimum after the last administrative action, and then destroyed. If you require clarification about this privacy notice, you may contact the Public Services and Procurement Canada’s Access to Information and Privacy Directorate by email at tpsgc.vieprivee-privacy.pwgsc@tpsgc-pwgsc.gc.ca. If you are not satisfied with the response to your privacy concern or if you want to file a complaint about the handling of your personal information, you may wish to contact the Office of the Privacy Commissioner of Canada.

In the event of a postal strike, we recommend signing up for Direct Deposit to ensure there are no interruptions to your pension payments. To enroll, please contact the Pension Centre. Active employees can stay informed by visiting the Pension Portal for the latest updates.

Your Pension will be deposited in your bank account on the third last banking day of the month. To find out when your deposit will be made, visit the Public service pension calendar.