Tax help for income tax service providers

Helping you with your tax questions

If you are a small or medium income tax service provider you can get free help with your income tax questions over the telephone. The Dedicated Telephone Service (DTS) is available across Canada for the 2020 filing season.

The service is designed to help answer your questions on the interpretation of the Income Tax Act. A DTS officer will guide you through the CRA guidance and technical information relevant to your questions about the Act.

After sending you the relevant information, these officers are also available to discuss the guidance with you. You will generally receive a response to your questions within three business days.

Register for the service today!

Need help with individual taxpayer accounts?

Did you know?

  • DTS users are reporting a 98% satisfaction rate with the service.
  • The service is open to both Chartered Professional Accountants (CPAs) and non-CPAs, including bookkeepers, lawyers, and notaries.

Video: Dedicated telephone service (Pilot project)

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