Organization

Bob was appointed Commissioner of the Canada Revenue Agency (CRA) effective August 1, 2016. He was reappointed to a second term of up to five years effective August 1, 2021.

Prior to joining the CRA, Bob served as Deputy Minister of Environment Canada (2012 to 2014), and Deputy Minister of Natural Resources Canada (2014 to 2016).

Bob was appointed Senior Associate Secretary of the Treasury Board in March 2011 and named by the Prime Minister as the lead Canadian on the Canada-United States Regulatory Cooperation Council.

Bob also held many senior positions in the Department of Finance, including Senior Assistant Deputy Minister, Tax Policy, and Assistant Deputy Minister of Financial Sector Policy.

He received his Honours BA and master's degrees in economics from the University of Western Ontario.

He was appointed the Chair of the Organisation for Economic Co-operation and Development's Forum on Tax Administration (FTA) in August 2020, for a three-year term. The FTA brings together commissioners from 53 advanced and emerging tax administrations from across the globe.

From July 2020 to April 8, 2022, Brigitte Diogo was the Vice President of the Health Public Health Agency of Canada (PHAC), at the Security and Regional Operations Branch where she was responsible for the administration of the Quarantine Act at Canada’s points of entry including compliance and enforcement, the biosecurity program through the regulation of human pathogens and toxins in Canada, and the implementation of the Agency’s regional operations across the country.

Previously, she was Director General, Rail Safety with the Department of Transport Canada. In the role, she was responsible for providing regulatory oversight for rail safety in Canada and overseeing the development and enforcement of regulations and standards related to the railway industry under the Railway Safety Act.

Prior to that, Brigitte held a variety of roles at the Privy Council Office. From 2011 through 2014, she was Director of Operations within the Security and Intelligence Secretariat, where she was responsible for matters related to national security, including border security. From 2008 to 2011, she was Director of Operations within the Economic and Regional Development Policy Secretariat, where her responsibilities included international trade, competition and copyright policies, innovation and research, major military procurement, transportation, and infrastructure programs.

Brigitte also worked for several years in the Department of Immigration, Refugees and Citizenship Canada where she held several positions including Director General, Admissibility.

She is a graduate of the University of Ottawa in Economics and Political Science.

Suzanne was appointed Chair of the Canada Revenue Agency's (CRA) Board of Management (Board) effective August 2017 for a four-year term. She was re-appointed to a second, five-year term effective August 2021.

Suzanne has the following roles with the Board:

• Chair, Board
• Member, Audit Committee
• Member, Governance and Social Responsibility Committee
• Member, Human Resources Committee
• Member, Resources Committee

Suzanne has experience dealing with business transformation, digital implementation, and governance and human capital issues. In addition to being Chair of the CRA's Board, she is also a member of the Board of Directors of the Foundation of Greater Montreal, Hydro-Québec, Laurentian Bank of Canada, and sits on various advisory committees.

Suzanne is an experienced media executive, and was the Chief Executive Officer of TV5 Québec Canada for more than 13 years. She has held various management positions in both the private and public sectors. A graduate of Concordia University, she holds an MBA from the Richard Ivey School of Business (University of Western Ontario) and holds the IAS accreditation of the Institute of Corporate Directors. Suzanne is a recipient of the National Order of Merit of the French Republic.

François Boileau took office as Canada's Taxpayers’ Ombudsperson on October 5, 2020. Prior to this nomination, François was the French Language Services Commissioner as an independent Officer of the Ontario Legislative Assembly from 2007 to 2019. His role consisted mainly of receiving complaints from members of the public and making recommendations on matters pertaining to the implementation of the French Languages Services Act.

For nearly 30 years, as a senior executive, he has developed expertise as an ombudsperson, as well as in oversight, investigation, and governance.

Before his appointment as Commissioner, François served as legal counsel for the Office of the Commissioner of Official Languages with responsibility for landmark cases, which went before the Supreme Court of Canada. Before this, he held pivotal positions with the Fédération des communautés francophones et acadienne du Canada (FCFA), at its Québec City and Ottawa offices, including director, political and legal liaison officer, and legal counsel. One of his most important achievements during that time was representing the FCFA before the Ontario Court of Appeal in the Montfort case. For this case, he devised strategies and played a pivotal role in legal coordination of the interveners, which included the Commissioner of Official Languages of Canada and the Association canadienne-française de l’Ontario (ACFO), now the Assemblée de la francophonie de l’Ontario (AFO).

François became the first executive director of the Court Challenges Program of Canada in Winnipeg in 1995. During his tenure, he developed the organization’s strategic priorities and operational plans and headed the language rights component of the program.

In addition to a Law Degree (LL.L.) from the University of Ottawa (1991), François holds a Certificate in Alternate Dispute Resolution from York University (2020), a Bachelor’s Degree in Political Science (1988) and a Certificate in History (1985) from the Université Montréal.

He holds numerous distinctions including the prestigious Paulette-Gagnon Award, Assemblée de la Francophonie de l'Ontario, the title of Chevalier de l'Ordre de la Pléiade, Order of the Francophonie and Dialogue of Cultures, the Order of Merit, Civil Law Section, Faculty of Law, University of Ottawa, the Order of Merit, Association des juristes d'expression française de l'Ontario (AJEFO) and Communicator of the Year, Alliance des radios francophones du Canada (ARC).

Prior to her appointment as Assistant Commissioner, Appeals Branch at the Canada Revenue Agency (CRA), Tammy was Deputy Assistant Commissioner, Collections and Verification Branch, CRA, from April 2019 to October 12, 2021, and joined the CRA in August 2016 as the Director general of Collections Directorate.

Recruited into the Government of Canada through the Management Trainee Program, Tammy initially worked in the Department of National Defence where she held various positions in the areas of communications, policy, human resources and in the Deputy Minister's office. In 2005, she joined Public Safety Canada where she headed up the Cabinet Affairs group.

Tammy joined the Canada Border Services Agency (CBSA) in 2007 as the Strategic Advisor to the President. She was also Chief of Staff and Director, International Policy. In the fall of 2011, Tammy took on the role of Director General of the Recourse Directorate at the CBSA, where she led a significant Modernization of the Recourse Program, with an emphasis on improved client service.

She holds a Master of Arts Degree in Development Studies from the University of East Anglia in the United Kingdom and a Masters of Business Administration from Queen's University. She also studied Political Science at the University of Toronto.

In 2022, Gillian was appointed to the position of Assistant Commissioner, Assessment, Benefit and Service Branch (ABSB) in the Canada Revenue Agency (CRA).

Gillian began her career in the federal public service as a summer student in the CRA. Her career has led her through both Headquarters and Field operations where she has worked in many of the Agency's business and program lines, holding positions of increased responsibility. Some of the positions she has held included, Director, International Tax Services Office, Director, Ottawa Tax Services Office, and Director, Ottawa Technology Centre, Ontario Region. In 2016, she returned to Headquarters and was appointed to the position of Director General, Call Centre Services Directorate, ABSB.

Gillian is a graduate of the Public Service Commission's Direxion Program, holds a Master's in Business Administration from the University of Ottawa and is a graduate of the University of Ottawa, Public Service Leadership and Governance Certificate Program. She also studied political science and public administration at Carleton University.

Gillian thrives on the challenges and opportunities around service delivery, derives great satisfaction in seeing tangible results and likes working to bring out the best in others. She is married, has twin sons, enjoys the outdoors and likes to be active.

In April 2023, Melanie was appointed to the position of Deputy Assistant Commissioner, Assessment, Benefit, and Service Branch (ABSB) in the Canada Revenue Agency (CRA).

Prior to joining the CRA in July 2021 as the Director General of the Benefit Systems Directorate, Information Technology Branch, Melanie held the position of Director General, Digital Services Branch at Public Services and Procurement Canada (PSPC), where she worked to bridge business needs with technology solutions, leading the support and development of critical IT systems, such as Treasury, Procurement and Pension, in support of the Government of Canada (GC) and Canadians. Prior to this, Melanie held a series of increasingly senior positions at PSPC, where she worked on large GC Enterprise-wide priorities and initiatives as Director General, Change Management and Stakeholder Engagement for HR-to-Pay stabilization, and Senior Director, Stakeholder Consultations and Implementation for the GC's common HR platform.

Before joining the public service in 2009, Melanie worked for a number of private sector organizations in a variety of industries, such as supply chain management, media and communications, and human resources.

Melanie is a Commerce graduate of the Telfer School of Management at the University of Ottawa with specialization in International Management and Marketing.

She is an avid sports enthusiast who enjoys training for half marathons in the summer, and is a committed downhill ski racing parent on the slopes of Camp Fortune and Mont Tremblant in the winter.

Nathalie was appointed to the position of Assistant Commissioner and Chief Audit Executive in October 2021. She plays a key role in supporting major strategic and change management initiatives within the CRA. She is responsible for providing strategic advice and executive oversight with respect to horizontal and integrated enterprise risk management, and as such is an active member of the Forum on Tax Administration's Enterprise Risk Management Community of Interest Advisory Group. She also leads robust independent internal audit and program evaluation functions that are supported by strong Professional Practices and Data Science sections. Furthermore, Nathalie is the Senior Officer responsible for overseeing and managing the internal disclosure of wrongdoings within the CRA.

Prior to joining the CRA as Director General, of the Financial Management Advisory Services Directorate, at Financial Administration Branch (June 2018), Nathalie occupied the position of Executive Director of the Financial Policy and Community Development Division with the Office of the Comptroller General of Canada, of the Treasury Board of Canada Secretariat. Nathalie has more than 20 years of financial management and internal audit experience, including 10 years with the Natural Sciences and Engineering Research Council of Canada. Prior to joining the federal government, she worked for a private accounting firm providing financial management services to several departments.

Nathalie strives to establish strong partnerships and trust at all levels, as well as support employee and community development and work collaboratively to sustain a strong workforce.

Nathalie holds a Bachelor's degree in Commerce with a specialization in Accounting from the University of Ottawa and is a Chartered Professional Accountant (CPA, CA).

Marc was appointed to the position of Assistant Commissioner, Collections and Verification Branch in April 2020.

Over the years, Marc has held positions with increasing responsibilities and acquired a wealth of experience in various senior positions. He began his career in the public sector as a Senior Economist on Climate Change Policy before joining the internal functions in the regional development agencies in Atlantic Canada and Quebec. During these years in regions, Marc led the functions of evaluation, performance management, audit, finance, human resources and IM/IT.

In 2016, Marc joined Public Services and Procurement Canada (PSPC) to contribute to resolving the issues related to the implementation of the Phoenix pay system. During the following three years, he led the restructuring of the Pay Centre, grew the pay operations significantly, and reversed the trend in operations. His actions led to a significant reduction in the inventory of cases. Marc was a key player in building a coalition to align resources between PSPC and the client departments toward adopting an HR-to-Pay approach.

Marc also worked in the private sector for over 10 years at Gaz Metropolitan in the field of pricing, regulation, and environment.

Marc holds one Master's degree in Business Administration from HEC Montreal and one in Economy from the University of Laval, and he is also a Chartered Professional Accountant (CPA-CMA).

Cathy was named Assistant Commissioner of the Compliance Programs Branch on October 12, 2021.

Cathy joined the Canada Revenue Agency (CRA) in September 2009, when she became the Director General of the Charities Directorate. In that role, she was responsible for the overall management of the federal regulation of registered charities under the Income Tax Act. In June 2016, Cathy was appointed as the Deputy Assistant Commissioner of the Legislative Policy and Regulatory Affairs Branch (LPRAB). During that time, Cathy was active in the development and implementation of a number of priority files for the CRA, and coordinated the CRA's response to the tax implications resulting from the implementation of the Phoenix pay system. In September 2018, Cathy was named Assistant Commissioner of the Appeals Branch, where she was responsible for overseeing the delivery of the Agency's recourse programs and for leading the risk management function related to tax litigation. Also from 2018 to 2022, Cathy served as the National Champion of the Agency's Young Professionals Network.

From 2006 to 2009, prior to joining the CRA, Cathy served as the Director of Appointments with the Senior Personnel Secretariat at the Privy Council Office, where she was responsible for providing advice and support to the Clerk of the Privy Council, the Prime Minister and his Office on all matters related to selection processes and appointments to Governor in Council positions, including Deputy Ministers and heads of agencies. Previous to that, from 2004 to 2006, Cathy was Executive Assistant to the Deputy Minister of Social Development, where she supported and advised the Deputy on all issues related to the portfolio and acted as the principal liaison with the Minister's office. Cathy also worked as an officer in the Machinery of Government Secretariat at the Privy Council Office.

Cathy holds a Bachelor of Arts in Political Science and a Bachelor of Law, both from the University of Ottawa. Cathy clerked for Mr. Justice Ian Binnie at the Supreme Court of Canada and was called to the Ontario bar in 2000. Cathy carried on a general litigation practice with McCarthy Tetrault in Toronto, specializing primarily in medical malpractice, before joining the public service in 2002.

Silvano leads the CRA's Digital Transformation Program Branch (DTPB) as Assistant Commissioner.

He began his career at Employment and Social Development Canada and joined the CRA in 2014. He advanced a number of the CRA's digital service initiatives before assuming a role to accelerate the Agency's digital capabilities overall. DTPB is dedicated to supporting the Agency in its digital transformation ambitions. These ambitions go beyond introducing new technology; they are equally mindful of the evolution of our processes and the skills of our people to harvest the benefits of digital transformation.

Silvano embraces new ideas, thrives on the collaboration required to turn them into real change and enjoys bragging about the CRA's digital capabilities and where they might go next.

Silvano earned a diplôme d'études supérieures in international relations from the Institut universitaire de hautes études internationales in Geneva as well as a Bachelor of Arts from the University of Ottawa.

Hugo was appointed Chief Financial Officer and Assistant Commissioner of the Finance and Administration Branch on September 6, 2022.

Previously, he held the position of Assistant Deputy Minister and Chief Financial Officer at the Department of Fisheries and Oceans Canada where he provided leadership on major corporate financial and resource management strategies, including the implementation of the SAP financial system, the departments accrual budgeting initiative and the Canadian Coast Guard Fleet Renewal.

Prior to joining Fisheries and Oceans, Hugo held the position of Deputy Assistant Commissioner and Agency Comptroller at the Agency. He also formerly held the position of Director General of the Financial Administration Directorate, also at the Agency. Other past executive positions were held with the Treasury Board of Canada Secretariat and with Public Services and Procurement Canada.

Hugo is a Chartered Professional Accountant, a Certified Internal Auditor and holds a Bachelor in Accounting and a Master of Business Administration (Finance).

Claude was appointed to the position of Deputy Assistant Commissioner and Agency Comptroller of the Finance and Administration Branch at the CRA effective June 29, 2020.

Claude joined the public service in 1993 at Transport Canada and, until 2011, occupied a variety of positions of increasing responsibility within the department's Programs Group, including Director General of Airport and Port Programs.

From 2011 to 2017, he worked for the Corporate Services Branch as the Director General of the Financial Planning and Resource Management Section.

In 2017, Claude joined Transport Canada's Oceans Protection Plan task team as the Director General, Engagement and Policy Development.

Finally, in late 2019, he joined Immigration, Refugees and Citizenship Canada in a corporate finance role as the Director General of the Financial Partnership Branch before starting yet again a new chapter of his career with the CRA.

Claude is a certified general accountant, chartered professional accountant since 1996.

On January 3, 2023, Sonia Côté was appointed to the position of Assistant Commissioner (AC), Human Resources Branch (HRB) and Chief Human Resources Officer (CHRO).

Sonia believes that more than ever, organizations need individual and collective strength of character to develop and maintain a culture built on trust, respect, integrity, and collaboration.

From talent architect to advocate of equity, diversity, and inclusion, and anti-racism, Sonia is a CHRO who focuses on people, data, technology, and workplace flexibilities to facilitate change, foster organizational resilience, and support employee growth.

Sonia has a broad range of experience as an executive in various roles in several Federal organizations over the past 28 years. She holds a Bachelor of Arts degree in Communications as well as a Master's of Science degree in Project Management.

Whether in the office, on MS Teams, or recharging on the yoga mat, Sonia is a leader who strives to bring creativity, compassion and kindness to everything that she does.

On June 26, 2023, David Conabree was appointed to the position of Deputy Assistant Commissioner (DAC), Human Resources Branch (HRB).

Prior to this appointment, David held the position of the Deputy Assistant Commissioner of the Collections and Verification Branch since January 2022.

David originally joined the Canada Revenue Agency (CRA) in Calgary as a collections contact officer in 2000. During the years that followed, he held various positions of increasing responsibilities in the Prairie and Ontario Regions. Through the Executive Development Program, he led Human Resources, Finance and Public Affairs files before his appointment as the Director of Resource Systems Integrity and Costing Division in 2011. In the next few years, David held the position of Director General of Corporate Services at Public Safety Canada until returning to the CRA in July 2017 as Director General, Employment Programs Directorate in the Human Resources Branch.

David holds a Master's degree in Public Administration Management from Dalhousie University and is a graduate of the Direxion Program, Next Generation CFO Program, and the Public Sector Leadership Program of the University of Ottawa.

At home, David is an avid guitar player, and enjoys family time at the cottage with his wife and two kids.

Santo was appointed Assistant Commissioner of the Information Technology Branch (ITB) and Chief Information Officer on October 18, 2021. Prior to this appointment, Santo was Deputy Assistant Commissioner, Corporate Systems and Support, ITB, from November 2019 to October 18, 2021.

Santo began his career at the CRA as a Systems Analyst in 1994 and has held progressively challenging positions from management to executive level positions supporting numerous CRA systems including individual tax processing, business processing, business intelligence, IT security, architecture and information management. Santo has performed several senior executive roles including Director General of the Data and Business Intelligence Directorate, Director General of the Systems Integrity Directorate, and Director General for the Business and Enterprise Solutions Directorate.

He holds a Bachelor of Commerce (Honours) degree with a specialization in Management Information Systems from Lakehead University. Santo also graduated from the University of Ottawa Certificate Program in Public Sector Leadership and Governance.

Denis was appointed Deputy Assistant Commissioner on January 31, 2022.

An experienced digital systems professional and entrepreneur, Denis’s career has spanned a variety of key departments, including the Public Health Agency of Canada, Citizenship and Immigration Canada, and the Public Service Commission, where he was the Chief Information Officer. He has led a number of high-profile initiatives and major crown projects, and he brings that passion and commitment to ITB.

Prior to his appointment, Denis led the Digital Change Sector at Treasury Board of Canada Secretariat, and was also Director General of IT Strategy, Enterprise Architecture and Business Relations at Employment and Social Development Canada.

He has a Bachelor of Engineering and a Master's in Business Administration from the University of Ottawa.

Jade has been the Acting Assistant Deputy Minister since October 2022.

After being called to the Quebec Bar in 1999, Jade began her legal career with the Department of Justice as a tax litigator. She has appeared before the Tax Court of Canada, the Federal Court and the Federal Court of Appeal. Jade has also served as Special Advisor to the Associate Deputy Minister of Justice.

In 2010, Jade launched her management career. Between 2011 and 2017, she was the Director of the Ottawa Tax Litigation Section. Between 2017 and 2020, she held the position of Executive Director of the Legal Services Branch to the CRA. Prior to acting as Assistant Deputy Minister, she held the position of Deputy Assistant Deputy Minister of the Tax Law Services Portfolio since 2020.

Jade holds both a Licentiate in Civil Law (LL.L.) and a Bachelor of Common Law (LL.B.) from the University of Ottawa.

Catherine has been the Executive Director and Senior General Counsel of the Legal Services Branch since February 2020.

Catherine began her career with the federal public service in 1996 as counsel for the Department of Justice, Tax Law Services Portfolio, Montreal, Toronto and Ottawa offices, and litigated tax cases before the Tax Court of Canada and the Federal Courts. She progressively held positions with increasing responsibilities within the Tax Law Services Portfolio, from counsel, senior counsel, to Deputy Director-Litigator and Acting Director. In January 2011, she joined the Canada Revenue Agency on an exchange program as Director of the GST, International and Financial Division, at the Tax and Charities Appeals Directorate of the Appeals Branch. From October 2012 to February 2020, she was the Director General of the Tax & Charities Appeals Directorate.

Catherine is a graduate of the Faculty of Law, Civil Law Section, and of the Faculty of Social Sciences, Political Science and Public Management of the University of Ottawa and is a member of the Quebec bar.

Soren was named Assistant Commissioner of the Legislative Policy and Regulatory Affairs Branch in May 2023.

Over the course of his career, Soren has worked on a wide range of economic and financial sector policy issues. Most recently, he served as Special Advisor to the Deputy Minister at Environment and Climate Change Canada, where he led the development of Canada’s Clean Electricity Regulations.

Prior to that, he served in senior roles at Finance Canada, including Associate Assistant Deputy Minister of the Financial Sector Policy Branch as well as Associate Assistant Deputy Minister of the Economic Development and Corporate Finance Branch.

In support of the federal government’s COVID response, he led on the development of business credit programs, including the $50 billion CEBA program.

Other areas of focus have included sustainable finance, environment and natural resources, innovation, infrastructure, transportation, defence, and management of the government’s corporate assets. Soren holds a Master’s of Arts (Economics) from Simon Fraser University and is a CFA Charterholder.

Sophie joined the CRA as Assistant Commissioner of the Public Affairs Branch and Chief Privacy Officer in February 2022.

Prior to joining the CRA, Sophie served as acting Assistant Deputy Minister (ADM) at Defence Research and Development Canada (DRDC) where she led the DRDC enterprise on publications, corporate services, technical and information services, financial management, and resource planning and management. From May 2018 to August 2021, she was the Chief of staff at DRDC. As Second in Command, she managed the organization’s corporate services and resources, while leading a broad-based change management initiative geared at increased strategic alignment, improved governance and employee morale.

Sophie has accumulated over 20 years of public affairs experience in government, political and not-for-profit settings. Within the Government of Canada, Sophie has held executive positions in communications as the Director General, Public Affairs, Strategic Planning at National Defence; Director, Strategic Communications, Media Relations and Regions at Health Canada and the Public Health Agency of Canada; and Director, Media Relations, Outreach and Electronic Communications at Global Affairs Canada. She also served as press secretary for the Prime Minister of Canada from 1997 to 2001.

Sophie holds a double Bachelor of Arts in communications and political science from the University of Ottawa.

Harry began his career in the Canada Revenue Agency (CRA) as an Income Tax and GST auditor in 1998 at the Ottawa Tax Services Office. Harry moved to CRA headquarters in 2004, and has since held various executive positions in the Compliance Programs Branch. Prior to his appointment as Assistant Commissioner and Agency Security Officer of the Security Branch in June 2021, Harry was the Director General of the Small and Medium Enterprises Directorate and then Director General for the External Fraud and Account Security Directorate.

In 2022, Harry laid the ground work for the consolidation of the CRA’s security functions into the new Security Branch, settings its vision and strategy as its first Assistant Commissioner. Harry has established and oversees Agency-wide security governance and as co-chair of the Incident Management Committee, he provides continuity to the response to security events at the CRA.

Harry holds a Bachelor of Commerce (Accounting) from the University of Ottawa and is a Chartered Professional Accountant (CPA). He is a graduate of the Institute on Governance Executive Leadership Program.

Prior to his appointment as Assistant Commissioner, Service, Innovation and Integration Branch, Chief Service Officer and Chief Data Officer at the CRA, Max was appointed Assistant Commissioner, Public Affairs Branch and Chief Privacy Officer for the CRA, a position he held for five years.

Max joined the CRA from Finance Canada, where he held the position of Director General, Communications and Consultations. Previously, he was Director General of Communications at Environment and Climate Change Canada, where he spent three years. From 2005 to 2013, Max was at the Treasury Board Secretariat, where he was Chief of Strategic Communications before being appointed Director of Corporate Communications, a position he held for six years.

Max holds a Bachelors of Social Sciences, with a specialization in Political Science, from the University of Ottawa. He is a graduate of the Canada School of Public Service's Assistant Deputy Minister Executive Leadership Development Program.

Prior to her appointment as Deputy Assistant Commissioner, Service, Innovation and Integration Branch, Ann Marie was Deputy Assistant Commissioner, Human Resources Branch (HRB), from January 2017 to October 12, 2021.

Ann Marie began her career in the federal public service in 1994. She has held positions of increasing responsibilities in various departments covering policy, program and corporate areas. In 2011, Ann Marie joined the CRA as Director General, Strategic Business Integration Directorate, HRB. In 2015, she moved to the Strategy and Integration Branch and held the position of Director General, Agency Strategy and Reporting Directorate.

Ann Marie holds Honours Bachelor degrees in Journalism and Science from Carleton University as well as a Master of Arts degree, Geography and Environmental Studies, from the University of Toronto. She is a graduate of the Management Trainee Program and the Accelerated Executive Development Program.

On July 24, 2023, Tanya took on the role of acting Regional Assistant Commissioner until a replacement is found. Tanya is acting Director of the Newfoundland and Labrador Tax Services Office/National Verification and Collections Centre.

Tanya began her career with the Canada Revenue Agency in 1993. She progressed into management in 2001 and became the Assistant Director of the Business Returns Division in 2011. Tanya completed the Leadership Development Program and is a graduate of the University of Prince Edward Island.

In 2016, as the lead for Service Renewal, Tanya helped oversee PEI's transition from a tax processing centre to a business processing centre. In June 2019 she was appointed to the position of Director of the PEI Tax Centre/Tax Services Office. Prior to her role as Director, she was one of two Atlantic Region representatives on the Agency's Service Council where she had input into the Agency's Service Transformation Initiative. She is currently leading the Modernization Review for the Atlantic Region. Her focus is on improving service to Canadians through innovation and optimization of our business processes.

Mark was appointed to the position of Regional Assistant Commissioner, Quebec Region, on May 18, 2020.

Mark was previously Vice-President of Operations at Canada Economic Development for Quebec Regions (CED-Q). Prior to his appointment at CED-Q, he held several executive positions in both the Quebec Region and the National Capital Region within the Government of Canada, including Regional Director General for the Quebec Region at Public Services and Procurement Canada (PSPC), Director General of Real Property and Service Integration for the CRA at PSPC, Executive Director for Strategic Reviews reporting to the Associate Deputy Minister of PSPC, as well as Senior Director, Internal Services within the Administrative Services Review Sector at the Privy Council Office.

Mark holds Bachelor degrees in Commerce (John Molson School of Business - Concordia University) and in Law (Université du Québec à Montréal), as well as a degree in notarial law (Université de Sherbrooke) and an Executive Certificate in Public Leadership (Harvard Kennedy School - Harvard University).

Maria was appointed as Regional Assistant Commissioner of the Ontario Region in August 2018. Previously, she was Assistant Deputy Minister of Strategy Stewardship and Program Policy with the Ontario Ministry of Finance. Maria has extensive executive leadership experience gained from a diverse background in the public, private and not-for-profit sectors.

With a track record for delivery and a reputation for integrity combined with a commitment to accountability, Maria brings a long-term perspective to decision-making to ensure continuous organizational improvement, by attracting talent, and leading high-performance teams to deliver exceptional results. She is a respected leader appreciated for her collaborative approach.

Maria holds Bachelor degrees in Social Sciences and Arts in Economics and Psychology (University of Ottawa); a Juris Doctor (University of Ottawa Law School); a Master of Laws in Tax (Osgoode Hall Law School); and the Institute of Corporate Directors, Director (ICD.D) designation (Rotman School of Management).

Sylvie Bérubé was appointed to the position of Assistant Commissioner of the Western Region on April 25, 2022.

Sylvie held various positions across the Federal Public Service prior to joining the Canada Revenue Agency (CRA). She served as the Assistant Deputy Minister of Employment and Social Development for the Western Canada and Territories Region, the Regional Director General for Public Services and Procurement Canada's Pacific Region, and the Associate Regional Director General for Fisheries and Oceans Canada's Pacific Region. Sylvie was also previously the Regional Director for the British Columbia/Yukon Region and Acting Director General of the Centre for Emergency Preparedness and Response at the Public Health Agency of Canada. Sylvie held the role of Executive Director of the Pacific Federal Council and continues to be a member of the Executive Committee. Sylvie is the Agency’s Official Languages champion and is passionate about promoting the inclusion of official languages at the CRA. She continues to be a strong supporter of the Agency’s Employment Equity, Diversity and Inclusion initiatives, including the national Black Employee Network (BEN), which builds on the significant grassroots contributions of the BEN in the Western Region.

Sylvie holds a Master of Business Administration from Simon Fraser University and a Bachelor of Arts with distinction in Sociology from Carleton University. She earned both degrees as an adult learner while working full-time.

Sylvie is an avid cyclist and enjoys exploring British Columbia's Lower Mainland and Vancouver Island by bike with her partner, Ben.