Office of the Taxpayers' Ombudsperson

The Office of the Taxpayers' Ombudsperson (OTO) is functionally independent and operates without influence from the Canada Revenue Agency (CRA). We are here to improve the service that the CRA provides to taxpayers by reviewing service-related complaints. We also look at issues that can affect more than one person, or a segment of the population.

 


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Meet the Ombudsperson

François Boileau,
Taxpayers' Ombudsperson

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