What to expect when the Canada Revenue Agency contacts you

Scammers posing as the Canada Revenue Agency (CRA) continue to mislead Canadians.

How to know it’s really the CRA:

The CRA may…

The CRA will never…

The CRA never uses text messages or instant messaging such as Facebook Messenger or WhatsApp to communicate with taxpayers.

Check your tax account

Confirm your tax account information through one of the CRA’s digital services.

Call the CRA’s Individual Tax Account Balance Automated Service at 1-866-474-8272.

Call 1-800-959-8281 for individuals or 1-800-959-5525 for businesses to verify if the CRA contacted you.

To report scams

Go to antifraudcentre.ca or call 1-888-495-8501.

If you think you may be the victim of fraud or you unknowingly provided personal or financial information, contact your local police service, financial institution, and credit reporting agencies.

More information on tax scams and fraud can be found at canada.ca/taxes-fraud-prevention

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