Liaison Officer service offers virtual visits and webinars to support small business owners and self-employed individuals

June 9, 2021

Ottawa, Ontario

Canada Revenue Agency

The COVID-19 pandemic is affecting everyone, including small businesses and self-employed individuals. The Canada Revenue Agency (CRA) is adapting its services to help. 

Personalized support to help you save time and money

The CRA offers free Liaison Officer services to owners of small businesses and self-employed individuals to help them understand their tax obligations. A visit from a liaison officer is 100% confidential: the information you choose to discuss with them will not be shared with other areas of the CRA, or anyone else. 

While we have temporarily suspended all in-person visits and seminars for safety reasons, liaison officers are still available to help you. You can request a virtual visit by phone or videoconference for your small business, or you can request an online webinar for your small business group or association. 

How can this service help you?

There are two ways that businesses or self-employed individuals can benefit from the Liaison Officer service:

  1. personalized visits by phone or online (videoconference)
  2. webinars for business associations or groups

During a personalized visit, a liaison officer will:

During a webinar, a liaison officer will:

Find out more about the Liaison Officer service. 


Media Relations
Canada Revenue Agency


Page details

Date modified: