Cancel or waive penalties and interest at the CRA

Processing delays

Under normal circumstances, the Canada Revenue Agency (CRA) aims to issue a taxpayer relief decision within 180 calendar days of receiving the request. However, we are receiving a higher-than-normal number of requests. We are processing requests within eight months for most cases, but it could take longer for more complex cases.

When events beyond your control prevent you from meeting your tax obligations, the CRA may grant relief of penalties and interest.

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