Change a business address

To better protect businesses, some users may be notified that they have been selected to provide the CRA additional information for these types of requests.

Notify the Canada Revenue Agency (CRA) as soon as possible of changes in any of your business addresses.

Different types of business addresses

Physical address: The physical address is the business or head office address. This address must be where the day-to-day activities take place.

It must represent the physical location of your actual business. You cannot use such things as rural route (RR) numbers or post office (PO) boxes as a business address. If a street address is not available, use the legal description of the location of the business. For example, Lot 1, Concession 2.

Mailing address: The mailing address can be different from the physical address. For example, you could have your business mail delivered to your home or your accountant.

Books and records address: If your business books and records are at a location different from your physical address, you must provide this information to the CRA.

Different mailing addresses for each of your registered business accounts: If you have different mailing addresses for your registered business accounts, you or your representative must notify us of the change of address.

Online:

Change your business address in My Business Account using the "Manage address" service.

Alternative: Sign in to Represent a Client (for representatives with level 2 authorization)

By phone:
Change your business address by phone
Before you call

To verify your identity, you'll need:

  • your business number
  • your business name
  • your complete business address
  • your business account open or an assessed return, notice of assessment, reassessment, or other tax document

If you are calling the CRA on behalf of someone else, you must be an authorized representative.

Telephone number

1-800-959-5525

Yukon, Northwest Territories and Nunavut:
1-866-841-1876

Outside Canada and U.S. :
613-940-8497

Hours
Table 1 – Business hours
Day Hours
Mon to Fri 8 am to 8 pm (local time)
Sat 9 am to 5 pm (local time)
Sun Closed

Closed on public holidays

By mail or fax:
Change your business address by mail or fax

Write a letter to include:

  • your signature
  • your business name
  • your business number (BN)
  • your old address
  • your new address
  • the effective date of the change
  • the CRA program accounts that need to be updated with the new address (or indicate if all accounts should be updated)
  • if changing more than one address related to your business, indicate all addresses on file that need to be changed.

Send your letter by mail or by fax to your tax centre. To find the information of your tax centre, go to Find a CRA address.

Related links

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