What to do if you have a complaint

What to do if you have a complaint

If you are not satisfied with the service you received or you disagree with the CRA, you have different options depending on the nature of your complaint.

If you are not satisfied with the service that you receive from CRA, see Send feedback about CRA service.

If you believe that you have been subject to reprisal, see Reprisal Complaints

If you disagree with an assessment, determination, or decision, see File an objection – goods and services tax/harmonized sales tax (GST/HST).

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