This online training is for CVITP volunteers only. Do not share it with anyone not participating in the CVITP.
Whether you’re a new or returning volunteer, your contribution is valued by your community and your affiliated organization.
In order to help eligible individuals file their Income Tax and Benefit Return, you need a basic understanding of how to complete simple tax returns.
This training is a good start to get you ready for your role. Let’s begin!
An alternate format of this volunteer training can be downloaded for offline use when internet access may not be available.
- Volunteer Training – Introduction (Updated - February 2021)
- Volunteer Training – Frequent client scenarios (Part 1) (Updated - February 2021)
- Volunteer Training – Frequent client scenarios (Part 2) (Updated - February 2021)
Note: Offline use may impact the intended learning experience as it restricts access to additional information and hyperlinks.
Important note: Please note that the volunteer training can be updated at any time. To be sure you always use the most up-to-date PDF documents available on this site, refer to the dates found beside the PDF hyperlinks and inside the documents.
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