Online:

Change your language of correspondence online now using My Account.

By phone:
Change your language of correspondence by phone
Before you call

To verify your identity, you will need:

  • your social insurance number (SIN)
  • your full name and date of birth
  • your complete address
  • an assessed return, notice of assessment or reassessment, other tax document, or be signed in to My Account

If you are calling the CRA on behalf of someone else, you must be a legal representative.

Telephone number

1-800-959-8281

Yukon, Northwest Territories and Nunavut: 1-866-426-1527 (toll-free)

Outside Canada and the United States: 1-613-940-8495 (collect)

The CRA only accepts collect calls made through a telephone operator. After your call is accepted by an automated response, you may hear a beep and notice a normal connection delay. This service operates in Eastern Standard Time.

Hours
Hours of service
Day Hours
Monday to Friday 8 am to 8 pm
Saturday 9 am to 5 pm
Sunday Closed

Closed on public holidays

By mail or fax:
Change your language of correspondence by mail or fax

Write a letter with the following:

  • request to change your preferred language of correspondence (English or French)
  • your social insurance number
  • your signature

Send your letter by mail or fax to your tax centre:

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