Defence Team COVID-19 - Working remotely
The Defence Team is facing new ways of working during the COVID-19 pandemic. A variety of tools, resources, and information are available for civilian employees, managers, and members of the military.
Telework resources
- The Defence Team guide for managing and working remotely
- Leveraging communication and collaboration tools during COVID-19
- Virtual Interactions “Internet Etiquette” Guide
- The Defence Team’s approach to ergonomic or support equipment for telework
- Working from a Remote Office (Quick steps for setting up your temporary laptop workstation - leaving the Government of Canada website)
- Setting up a Temporary Laptop Workstation (YouTube - leaving the Government of Canada website)
- Remote Work Reimbursement Support Message
- Supporting Remote Work and Equipping Defence Team Members Questions and Answers
Devices and IT security
- DND/CAF Security Guide for Teleworking during the COVID-19 Response
- The use of personal peripherals on DWAN equipment when teleworking
- T-DVPNI Connectivity FAQ (link accessible only on the National Defence network)
- Security Never Takes A Break – Vigilance!
- Working Remotely – O365
Self-Service Password Reset (SSPR)
SSPR enables Defence Team members to reset their DWAN passwords by themselves, without having to call an IT Service Desk. Please note, though you can enrol in the SSPR while connected to the DWAN via T-DVPNI, you can only reset your password when hardwire connected to the DWAN.
Information, guidance, and resources about the new SSPR:
Defence O365
This cloud-based suite of collaboration and work tools will support the Defence Team to continue working remotely using familiar Microsoft Office applications as well as new collaborative tools to support chat and video conferencing tools, such as Teams, Planner, OneNote and OneDrive. Personnel will be able to work on both personal and work devices with information up to Protected A.
Top 5 Reasons to use Defence O365
Defence O365 essentials
Information about the benefits of Defence O365 for the Defence Team, rollout plan, onboarding, support and training.
Support portal
Once you have completed your onboarding process, you can log in at DefenceO365.forces.gc.ca to access a support portal to help get you started, answer questions, keep you updated, and provide self-guided training resources.
Until then, you may consult online support tools and training material through the Microsoft Office Support site (the Government of Canada website) or review the frequently asked questions below.
Onboarding guides
Frequently Asked Questions
Answers to frequently asked questions including the use of personal devices, obtaining an account, initial set-up, authorized use, managing information, file movement and technical issues.
Related links
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