Defence Team COVID-19 - Working remotely

As we continue to navigate through the COVID-19 pandemic environment, there are a variety of tools, resources, and information available for Defence Team members.

On this page

• Telework resources
• Devices and IT security
• Digital learning
• Defence 365

Telework resources

• The Defence Team guide for managing and working remotely
• Leveraging communication and collaboration tools during COVID-19
• Virtual Interactions “Internet Etiquette” Guide
• The Defence Team’s approach to ergonomic or support equipment for telework
• Working from a Remote Office (Quick steps for setting up your temporary laptop workstation - leaving the Government of Canada website)
• Setting up a Temporary Laptop Workstation (YouTube - leaving the Government of Canada website)
• Remote Work Reimbursement Support Message
• Supporting Remote Work and Equipping Defence Team Members Questions and Answers

Devices and IT security

• DND/CAF Security Guide for Teleworking during the COVID-19 Response
• The use of personal peripherals on DWAN equipment when teleworking
• T-DVPNI Connectivity FAQ (link accessible only on the National Defence network)

Digital learning – Canada School of Public Service

• Going Remote Guide (Busrides)
• COVID-19: Working Virtually
• COVID-19: Working Remotely – Tips for Team Members
• COVID-19: Working Remotely – Tips for Team Leaders
• Virtual Team Toolkit
• Virtual Team Charter Guidelines
• Virtual Teams Series

Defence 365

This cloud-based suite of collaboration and work tools will support the Defence Team to continue working remotely using familiar Microsoft Office applications as well as new collaborative tools to support chat and video conferencing tools, such as Teams, Planner, OneNote and OneDrive. Personnel will be able to work on both personal and work devices with information up to Protected A.

Onboarding Guides

Use the following onboarding guides to access your D365 account.

• Onboarding for PC without a Smartphone
• Apple iOS Onboarding Guide
• Android Onboarding Guide
• Multi-Factor Authentication (MFA) Guide for Defence 365

Defence 365 Support

Once you have completed your onboarding process, you can access the D365 Portal to help get you started, answer questions, keep you updated, and provide self-guided training resources.

Frequently Asked Questions

Answers to frequently asked questions including the use of personal devices, obtaining an account, initial set-up, authorized use, managing information, file movement and technical issues.

Related links

• Civilian Flexible Work Program
• Virtual Onboarding and Offboarding
• Submit an Assyst ticket (link accessible only on the National Defence network)