Defence Team COVID-19 - Working remotely

The Defence Team is facing new ways of working during the COVID-19 Pandemic. A variety of tools, resources, and information are available for civilian employees, managers, and members of the military. New processes, products, and guidelines are being established to help all members of the Defence Team connect with their colleagues during this challenging time.

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General info

Civilian Employees

Digital learning – Canada School of Public Service

Working in a Virtual Environment – New Students

Establishing Effective Virtual Teams

In accordance with the Joint CDS/DM Directive for the Resumption of Activities, all DND and CAF managers who manage civilian employees must complete the Establishing Effective Virtual Teams (X175) course by NLT 15 July, 2020. The course duration is approximately 30 minutes.

Defence O365

This cloud-based suite of collaboration and work tools will support the Defence Team to continue working remotely using familiar Microsoft Office applications as well as new collaborative tools to support chat and video conferencing tools, such as Teams, Planner, OneNote and OneDrive. Personnel will be able to work on both personal and work devices with information up to Protected A.

The rollout has already begun and you should receive an email soon with onboarding credentials and instructions from your L1 representative shortly.

Top 5 Reasons to use Defence O365

Defence O365 is coming to a device near you

Information about the benefits of Defence O365 for the Defence Team, rollout plan, onboarding, support and training.

Support portal

Once you have completed your onboarding process, you can log in at (user identification and password required) to access a support portal (user identification and password required) to help get you started, answer questions, keep you updated, and provide self-guided training resources.

Until then, you may consult online support tools and training material through the Microsoft Office Support site  (you are now leaving the Government of Canada website) or review the frequently asked questions below.

Onboarding guides

Frequently Asked Questions

Answers to frequently asked questions including the use of personal devices, obtaining an account, initial set-up, authorized use, managing information, file movement and technical issues.

Civilian Flexible Work Program

Information, guidance, and resources to support, document, and facilitate flexible work options for civilian employees.

Virtual Onboarding

Resources and tools supporting human resources and staffing while working remotely.

Managers and supervisors of civilian employees:

New employees:


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Some of the information on this Web page has been provided by external sources. The Government of Canada is not responsible for the accuracy, reliability or currency of the information supplied by external sources. Users wishing to rely upon this information should consult directly with the source of the information. Content provided by external sources is not subject to official languages, privacy and accessibility requirements.

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