My Service Canada Account: Register with GCKey

A GCKey is a unique electronic credential issued by the Government of Canada for use with online Government services. To use GCKey to access My Service Canada Account (MSCA) you must have:

We may have sent you an access code if you've applied for or are receiving Employment Insurance (EI), Canada Pension Plan (CPP), or Old Age Security (OAS). Need help finding it?

If you already have a GCKey and access code:
Register now

1. Request access code

An access code is your key to accessing secure online services. You need to have an access code before you can register for MSCA with GCKey.

You can request an access code:

Online

Request access code

You will need:

  • your Social Insurance Number (SIN)
  • your parent's family name at birth
  • your postal code if you are a Canadian resident or your country of residence if you are a foreign resident

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In person at a Service Canada Office

Find a Service Canada Office

You will need:

  • your Social Insurance Number (SIN)
  • your parent's family name at birth
  • your postal code if you are a Canadian resident or your country of residence if you are a foreign resident
  • a valid (not expired) acceptable proof of identity, such as:
    • Canadian passport
    • certification of Canadian citizenship
    • certification of Indian status
    • certificate of registration of birth abroad
    • driver’s licence (provincial or territorial)
    • health card
    • permanent resident card
    • provincial identification card
By phone

Apply by calling Service Canada at 1-800-277-9914 Monday to Friday between 8:30 am and 4:30 pm local time (you can also call this number to check the status of your PAC request or disable your PAC).

You will need:

  • your Social Insurance Number (SIN)
  • answers to various security questions to verify your identity

2. Receive access code

Service Canada will provide you with an access code. You need this code to register for MSCA.

Online:
you will receive your access code by mail within 5 to 10 business days.
In person:
you will receive your access code immediately.
By phone:
the Service Canada phone representative will let you know when you could receive your access code.

3. Sign up for GCKey (if you don’t have it)

Use your GCKey to access multiple Government of Canada online Services.

Sign up for a GCKey user ID and password if you do not have one. If you have forgotten an existing GCKey user ID you will need to create a new one

4. Register for MSCA with your GCKey

Are you ready to register? You will need:

  • your access code
  • your Social Insurance Number (SIN)

Register now

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