Cannabis facility tours

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Disclaimer: This document is intended to support licence holders in understanding and complying with the Cannabis Act and its regulations. In the event of any discrepancy between this document and the legislation, the legislation shall prevail. For a full understanding of your obligations, please refer to the Cannabis Act, Cannabis Regulations, and any applicable federal, provincial, territorial, or municipal legislation.

Who this is for

The following content applies to:

Overview

At Health Canada, we are committed to supporting cannabis licence holders in achieving high standards of regulatory compliance. As part of our compliance promotion efforts, we want to highlight important information about the federal regulatory requirements that apply to tours of cannabis production facilities. For the purposes of this document, a facility refers to the authorized site of a cannabis licence holder.

Key considerations and best practices

Federal, provincial and territorial governments share responsibility for overseeing the cannabis regulatory system. Their goal is to protect the health and safety of Canadians. Below are requirements from the Cannabis Act (the Act or CA) and Cannabis Regulations (the Regulations or CR) to keep in mind when designing cannabis facility tours.

Facility tour areas

Tour participants are not considered people whose presence is required by their duties, so tour areas must leave out certain restricted areas:

Other licence classes have their own applicable access restrictions under the Regulations.

Age restrictions and promotions

Any facility tours must follow the restrictions under the Act and the Regulations aimed at protecting young persons.

Sales and distribution compliance

Note: Cultivation or processing licence holders cannot sell cannabis to consumers. The only exception is for sale for medical purposes. These licence holders can only sell to registered clients for medical purposes, and can only do so by mail.

Cultivation or processing licence holders cannot distribute cannabis to consumers. The only exception is when it is directly requested by the provincial or territorial retailer who sold the cannabis to the consumer.

Farmgate stores

Cannabis production facilities co-located with an authorized provincial and territorial retailer are commonly called farmgate stores. Farmgate stores are authorized by the provinces and territories. Licence holders who run a farmgate store must follow the applicable requirements in the Act and Regulations and those set by their province or territory. Below are some of the relevant federal requirements for provincial and territorial retailers, including farmgate stores.

On-site consumption

The Act and Regulations do not regulate where someone may consume cannabis. This is governed by provinces, territories and municipal jurisdictions. Any on-site cannabis consumption must follow all relevant jurisdictional requirements.

Contact us

Questions about compliance requirements? Contact us at compliance-cannabis-conformite@hc-sc.gc.ca or check out the Cannabis and industrial hemp contact information webpage.

Resources

Stay informed through updates on the Cannabis and Industrial Hemp webpage

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2026-03-05