Program delivery update – September 18, 2017

This section contains policy, procedures and guidance used by Immigration, Refugees and Citizenship Canada staff. It is posted on the Department’s website as a courtesy to stakeholders.

Update to the instructions to reflect the amalgamation of the Centralized Processing Office in Winnipeg, the Centralized Processing Office in Vancouver and the Matching Centre into the new Resettlement Operations Centre in Ottawa


On April 1, 2017, the functions of the Centralized Processing Office in Winnipeg (CPO-W), the Centralized Processing Office in Vancouver (CPO-V) and the Matching Centre were amalgamated into the newly created Resettlement Operations Centre in Ottawa (ROC-O). The program delivery instructions have been updated to replace references to the CPO-W, the CPO-V and the Matching Centre with references to the ROC-O.

Updated instructions

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