Program delivery update – September 18, 2017
This section contains policy, procedures and guidance used by IRCC staff. It is posted on the department’s website as a courtesy to stakeholders.
Update to the instructions to reflect the amalgamation of the Centralized Processing Office in Winnipeg, the Centralized Processing Office in Vancouver and the Matching Centre into the new Resettlement Operations Centre in Ottawa
Summary
On April 1, 2017, the functions of the Centralized Processing Office in Winnipeg (CPO-W), the Centralized Processing Office in Vancouver (CPO-V) and the Matching Centre were amalgamated into the newly created Resettlement Operations Centre in Ottawa (ROC-O). The program delivery instructions have been updated to replace references to the CPO-W, the CPO-V and the Matching Centre with references to the ROC-O.
Updated instructions
- Communicating with applicants and sponsors
- Destining and travel arrangements
- Destining and travel arrangements: Preparing a Destination Matching Request (DMR)
- Destining and travel arrangements: Preparing travel arrangements
- Destining and travel arrangements: sending a Destination Matching Request (DMR)
- Destining and travel arrangements: Sending the NAT
- Destining and travel arrangements: Travel logistics
- Determining which family members are eligible for resettlement
- Loans – Resettlement Assistance Program (RAP) contributions
- Post-interview processing and final decisions
- Post-interview processing and final decisions: Extending a private sponsorship
- Post-interview processing and final decisions: Joint Assistance Sponsorships (JAS)
- Post-interview processing and final decisions: Refusing applications
- Post-interview processing and final decisions: visa office referred sponsorships
- Private sponsorships
- Procedural fairness and determining eligibility based on paper screening
- Procedure: Expedited processing and vulnerable cases
- Procedure: One-year window of opportunity provision (OYW)
- Procedures for processing applications of separated minors
- Procedures for processing de facto dependants
- Procedures for processing urgent protection cases: Final decisions
- Procedures for processing urgent protection cases: Financial and other support
- Procedures for processing urgent protection cases: Travel arrangements
- Processing Urgent Protection cases: initial contact
- Quebec cases
- Receiving applications
- Resettlement from overseas: At the interview
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