Apply for a Canadian citizenship certificate: After you apply

Processing your application

Once we receive your application, we’ll review your application to make sure it’s complete.

If your case is complex, we may

  • contact you to get more information or documents
  • need more time to process your application

There may be a delay between when we receive your application and when we start processing it.

Answer the following questions to find out how we’ll process your application.

Processing time ?

We couldn't load the data. Try again.

Applications outside Canada and the United States may take longer.


If you applied online

After you submit your online application, you’ll see a confirmation page. This page

  • confirms you successfully submitted your application
  • has a confirmation number
    • Keep it for your records.

After we check that your application is complete, we’ll send you

Incomplete online application

If your online application is incomplete, you’ll get a message in your online account.

Update your online application

Keep your application up to date to avoid delays.

If you need urgent processing

We may be able to process your application faster in some cases.

Find out when and how to apply urgently

Check the status of your online application

Sign in to your online account (opens in a new tab)  to check your application status.

Withdrawing your application

You may withdraw (cancel) your application (opens in a new tab) . If you do, you may be eligible for a refund (opens in a new tab) .

Final decision

If you are a Canadian citizen and we approve your application, you’ll get a citizenship certificate.

If you’re not a Canadian citizen, we’ll send you a refusal letter. Your fee will not be refunded.

Receiving your certificate or refusal letter

If you asked for an electronic certificate (e-certificate)

The link to your e-certificate or the refusal letter will be in your IRCC secure account (opens in a new tab) .

If you asked for a paper certificate

If you applied from Canada or the United States

  If you’re a Canadian citizen, we’ll mail your certificate to your mailing address in Canada or the United States.

  If you’re not a citizen, the refusal letter will be in your IRCC secure account (opens in a new tab) .

If you applied from outside Canada and the United States

  If you’re a Canadian citizen, we’ll mail your certificate to the embassy, high commission or consulate you chose in your application.

  If you’re not a citizen, your refusal letter will be sent to your IRCC secure account (opens in a new tab) .


If you applied on paper from Canada or the United States (email provided)

After we check that your application is complete, you’ll get

If you have a tracking number with a postal or courier service, you can check if they delivered your application to us.

Incomplete paper application

If your application is incomplete, we’ll

  • return your application and
  • send you a letter asking you to resubmit the application with the missing information

Update your paper application

If you need to update your application

If you need urgent processing

We may be able to process your application faster in some cases.

Find out when and how to apply urgently

Check the status of your paper application

After you receive your acknowledgement of receipt (AOR), you can check the status of your paper application online (opens in a new tab) .

If you can’t see your status online and the normal processing time has passed, contact us using our web form (opens in a new tab) .

Withdrawing your application

You may withdraw (cancel) your application (opens in a new tab) . If you do, you may be eligible for a refund (opens in a new tab) .

Final decision

 If you are a Canadian citizen and we approve your application, you’ll get a citizenship certificate.

 If you’re not a Canadian citizen, we’ll

  • send you a refusal letter and
  • still collect the processing fee

Receiving your certificate or refusal letter

If you asked for an electronic certificate (e-certificate)

We’ll send the link to the e-certificate or your refusal letter to the email address you provided in your application.

If you asked for a paper certificate

 If you’re a Canadian citizen, we’ll mail your certificate to your mailing address in Canada or the United States.

 If you’re not a citizen, we’ll send your refusal letter to the email address you provided in your application.


If you applied on paper from Canada or the United States (no email provided)

After we check that your application is complete, you’ll get

If you have a tracking number with a postal or courier service, you can check if they delivered your application to us.

Incomplete paper application

If your application is incomplete, we’ll

  • return your application and
  • send you a letter asking you to resubmit the application with the missing information

Update your paper application

If you need to update your application

If you need urgent processing

We may be able to process your application faster in some cases.

Find out when and how to apply urgently

Check the status of your paper application

After you receive your acknowledgement of receipt (AOR), you can check the status of your paper application online (opens in a new tab) .

If you can’t see your status online and the normal processing time has passed, contact us using our web form (opens in a new tab) .

Withdrawing your application

You may withdraw (cancel) your application (opens in a new tab) . If you do, you may be eligible for a refund (opens in a new tab) .

Final decision

 If you are a Canadian citizen and we approve your application, you’ll get a citizenship certificate.

 If you’re not a Canadian citizen, we’ll

  • send you a refusal letter and
  • still collect the processing fee

Receiving your certificate or refusal letter

We’ll send your paper certificate or refusal letter to your mailing address in Canada or the United States.


If you applied on paper from outside Canada and the United States (email provided)

After we check that your application is complete, you’ll get

If you forgot to provide your email in your application

  • we won’t automatically send you a confirmation
  • contact the Canadian embassy, high commission or consulate where you submitted your application to

Incomplete paper application

If your application is incomplete, we’ll

  • return your application and
  • send you a letter asking you to resubmit the application with the missing information

Update your paper application

If you need to update your application

If you need urgent processing

We may be able to process your application faster in some cases.

Find out when and how to apply urgently

Check the status of your paper application

After you receive your acknowledgement of receipt (AOR), you can check the status of your paper application online (opens in a new tab) .

If you can’t see your status online and the normal processing time has passed, contact the Canadian embassy, high commission or consulate (opens in a new tab)  where you sent your application.

Withdrawing your application

You may withdraw (cancel) your application (opens in a new tab) . If you do, you may be eligible for a refund (opens in a new tab) .

Final decision

 If you are a Canadian citizen and we approve your application, you’ll get a citizenship certificate.

 If you’re not a Canadian citizen, we’ll

  • send you a refusal letter and
  • still collect the processing fee

Receiving your certificate or refusal letter

If you asked for an electronic certificate (e-certificate)

  If you’re a Canadian citizen, we’ll send the link to the e-certificate to the email address provided in your application.

  If you’re not a citizen, we’ll send your refusal letter to the email address provided in your application.

If you asked for a paper certificate

  If you’re a Canadian citizen, we’ll mail your certificate to the embassy, high commission or consulate where you submitted your application.

  If you’re not a citizen, we’ll send your refusal letter to the email address provided in your application.


If you applied on paper from outside Canada and the United States (no email provided)

We won’t automatically send you a confirmation.

Contact the Canadian embassy, high commission or consulate where you submitted your application to

Incomplete paper application

If your application is incomplete, we’ll

  • return your application and
  • send you a letter asking you to resubmit the application with the missing information

Update your paper application

If you need to update your application

If you need urgent processing

We may be able to process your application faster in some cases.

Find out when and how to apply urgently

Check the status of your paper application

After you get your unique client identifier (UCI), you can check the status of your paper application online (opens in a new tab) 

If you can’t see your status online and the normal processing time has passed, contact the Canadian embassy, high commission or consulate (opens in a new tab)  where you sent your application.

Withdrawing your application

You may withdraw (cancel) your application (opens in a new tab) . If you do, you may be eligible for a refund (opens in a new tab) .

Final decision

 If you are a Canadian citizen and we approve your application, you’ll get a citizenship certificate.

 If you’re not a Canadian citizen, we’ll

  • send you a refusal letter and
  • still collect the processing fee

Receiving your certificate or refusal letter

We’ll mail your paper certificate or refusal letter to the embassy, high commission or consulate where you submitted your application.

Page details

Date modified: