Check processing times for travel documents (refugee travel document or certificate of identity)

Only the passport office in Gatineau, Quebec issues these travel documents.

Your application processing time begins once you have submitted everything and we have reviewed it. The mailing time is not included in the processing time estimate.

Processing time: 20 business days

Urgent and express service

For urgent or express service, you must apply for and pick up your travel document in person at the passport office in Gatineau, Quebec.

You will need to provide proof of upcoming travel for urgent service. You may also need to provide it for express service. Additional fees apply.

The processing time for urgent and express service is:

  • Urgent pick-up: By the end of the next business day
  • Express pick-up: 2 to 9 business days
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