How to apply

Apply online using the permanent residence portal

Read the instruction guide for details on:

We’ll accept and process applications on a first-in, first-out basis until the cap is reached. Once we are no longer accepting them, we’ll remove the option to apply for this from the portal.

We’ll collect biometrics and give you and your family immigration medical exams before you travel.

If you’re an unpaid representative for an applicant

The applicant needs to upload the Use of a Representative [IMM 5476] (PDF, 648.31 KB) form. You won’t be able to have access to the portal.

1. Complete your forms and get your documents

Use the checklist in our guide to make sure you include all the forms and documents you need.

Forms you’ll fill out directly in the portal

Required form for your anchor person in Canada to fill out

PDF forms you’ll download and fill out

Supporting documents you need to upload

If you want to use an immigration representative

If you’re a representativefind out how you can create an account and submit applications on behalf of your clients.

If you want to appoint someone to do business with IRCC on your behalf, you must

An immigration representative (an immigration consultant or lawyer) can give you advice and help you with your application for a fee, but they can’t

  • open a portal account on your behalf
  • electronically sign the application for you
  • sign into the portal using your username and password

A representative can fill out forms and communicate with IRCC on your behalf through their own account. They can also

  • help you prepare the supporting documents you need to upload
  • answer questions about the forms

After you read the declaration, you must be the one who types your name and clicks the “submit” button. This is the legal requirement for your application to be considered “signed,” according to Canada’s immigration law.

If you can’t apply online and need another way to apply

If you (or your representative) can’t apply online and need accommodations, including for a disability, you may ask for an alternate format.

After we review your request, we’ll send you the application package in one of these formats:

  • paper
  • braille
  • large print

To request another format:

  1. Open a new email
  2. In the subject line of your email, include:
    • the format you need (paper, braille, or large print), and
    • the application package you want
  3. In the body of your email, include
    • your full name as shown on your passport
    • the full name of your anchor person in Canada
    • a statement explaining that you’re asking for an alternate format
    • if you want the application in English or French
    • how we should send it to you (by email or regular mail)
      • Include your email address if you want us to send it electronically so you can print it yourself. This will save you the time it would take to mail it.
      • Include your mailing address if you want it mailed to you.
  4. Send your email to:

We will only reply to requests for alternate formats. We won't reply to any other emails.

After we get your request, we’ll reply with instructions and tell you where to send your application.

To submit your application:

  • fill out and sign any paper forms
  • return the application by mail or courier to the mailing address provided in our instructions

For more information about applying with an alternate format, call 1-888-242-2100 (from inside Canada only).

If you’re having technical issues

If you’re having technical issues applying, contact us using the web form

  • under type of application/enquiry, choose technical difficulties from the drop-down menu
  • upload screenshots from your account that show us
    • the page where you’re having problems
    • the error message(s) you get

If you need to upload a number of images, find out how to combine them into 1 document.

2. Submit your application

Before you submit your application, make sure you:

If you submit an incomplete application, we won’t process it. We’ll return it to you and you’ll have to reapply.

Once you’ve completed your application, we’ll review it.

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