Service Standards for High-Volume Regulatory Authorizations

Service standards publicly state the level of performance that citizens can reasonably expect to encounter from the Public Health Agency of Canada under normal circumstances.

Timeliness service standards for high-volume regulatory authorizations clarify expectations and increase predictability in the federal regulatory system. They benefit the many Canadians, particularly businesses, who must seek permission from the federal government to either conduct a regulated activity or be exempt from it.

The following is a list of categories of our service standards for high-volume regulatory authorizations:

• Service Standard for the issuance of a Risk Group 2 Pathogens and Toxins Licence under the Human Pathogens and Toxins Act
• Service Standards for sending out an acknowledgement letter for receipt of a Human Pathogens and Toxin Act security clearance application and the issuance of a Security Clearance

For More Information

• Government-Wide Forward Regulatory Plans
• The Cabinet Directive on Regulatory Management
• The Red Tape Reduction Action Plan

To learn about upcoming or ongoing consultations on proposed federal regulations, visit the Canada Gazette and Consulting with Canadians websites.