COVID-19: Support to provinces and territories

On this page

• About our federal response
• IT system for managing vaccination rollout
• Health Human Resources Assistance Program
• Rapid surge capacity support
• Human resource recruitment
• Public Health Rapid Response Team
• Outbreak management
• Testing assistance
• Testing equipment
• Laboratory services
• Contact tracing
• Safe Voluntary Isolation Sites Program

About our federal response

Federal partners are actively working together to support provinces and territories in responding to COVID-19.

As part of the Safe Restart Agreement, we're providing more than $19 billion in funding to provinces and territories. This funding will help them to invest in priority areas, including:

• increasing testing and contact tracing
• strengthening support for health care systems
• securing personal protective equipment (PPE)
• supporting those at risk of severe illness from COVID-19

Since March 2020, Canada's National Emergency Strategic Stockpile has been buying the following items in bulk:

• PPE
• testing equipment and supplies
• medical equipment (such as ventilators)

We're working with companies that are developing new and innovative testing technologies. We're also buying testing supplies like test kits, swabs and other equipment to provide to the provinces and territories.

The Government of Canada's response to requests takes into account current case counts and data trends:

• COVID-19 daily epidemiology update

We continue to monitor the COVID-19 situation, focusing on:

• containing the outbreak
• preventing further spread

We're working closely with provinces and territories on a plan to distribute vaccines:

• COVID-19: Provincial and territorial vaccination programs

IT system for managing vaccination rollout

The Public Health Agency of Canada has purchased an IT system called VaccineConnect to manage nationwide vaccination administration programs. This includes the COVID-19 vaccine rollout.

Learn more about VaccineConnect.

Health Human Resources Assistance Program

The Health Human Resources Assistance Program will help provide critical care to patients through reimbursement to provinces and territories. Reimbursement will be for the costs associated with the temporary transfer of health human resources from one province or territory to another.

Health care professionals include:

• nurses
• physicians
• paramedics
• physical therapists
• respiratory therapists

The program will work with provinces and territories to reimburse the costs of visiting health care professionals during temporary transfers, including:

• travel
• salary
• accommodation

Rapid surge capacity support

Federal partners are working together to support provinces and territories in creating the COVID-19 Federal Rapid Surge Capacity. Collaboration will help manage the impacts of COVID-19 across the country and support existing services related to:

• contact tracing
• testing assistance
• testing equipment
• laboratory services
• outbreak management
• voluntary safe isolation sites
• public health response teams
• human resource recruitment

Services should only be considered when all other resources have been exhausted. Provinces and territories are responsible for:

• prioritizing requests from their municipal or regional jurisdictions
• formally requesting assistance from the Public Health Agency of Canada

Once we receive a request, we prioritize support based on:

• who has the greatest need
• the capacity available at the time for a response

This surge capacity will help us to respond to critical needs through different support services.

Human resource recruitment

The Public Service Commission has 4 staffing rosters that the provinces and territories can access to recruit candidates in Canada. The rosters are broken down by skillset, experience and location. A list of potential candidates will be provided for further assessment.

Health Canada's COVID-19 Task Force is working with the Public Service Commission, and can also help with assessment if needed.

The rosters are:

• Post-Secondary Recruitment (PSR)
• college and university graduates from a broad range of fields
• Indigenous Career Pathways (ICP)
• Indigenous graduates with previous experience in the federal public service
• Federal Student Work Experience Program (FSWEP)
• inventory of students at various levels from a broad range of fields
• 2020 Volunteer Recruitment Campaign
• Canadians who submitted their names to volunteer in support of the COVID-19 response

Public Health Rapid Response Team

The Public Health Agency of Canada has teams of technical experts available to deploy within 24 to 72 hours. This allows us to rapidly assess and identify opportunities for ongoing federal needs for outbreaks. Team members have a range of public health expertise, including:

• epidemiology
• occupational health
• risk communications
• outbreak assessment
• infection prevention and control

An outbreak response unit leads investigations in the case of multijurisdictional outbreaks of COVID-19. The unit:

• helps with information sharing between affected jurisdictions
• collects, analyzes, interprets and disseminates information to form a national picture
• centralizes analysis of case exposure information
• coordinates investigations between the following partners:
  • industry
  • public health
• develops investigation tools and processes

Outbreak management

We're working with organizations, like the Canadian Red Cross, who are adapting existing services to emerging needs in Canada.

The Canadian Red Cross will provide support in the areas of:

• isolation support
• mental health services
• outbreak crisis management
• health emergency response units
• care services in living environments
• infection prevention control services
• personal services to seniors, including:
  • mental health support
  • help with daily living needs

Testing assistance

We're providing funding to the Canadian Red Cross to support surge testing sites. Funding helps them create more teams of clinical and non-clinical staff to:

• support logistics
• distribute information
• meet surge testing needs
• fill the gaps for targeted COVID-19 testing

These services will include testing in mobile units and locations within communities.

For example, a team of 25 to 40 staff would be able to test 150 to 300 people each day.

Testing equipment

We're bringing point-of-care testing equipment and supplies for outbreak scenarios directly to areas in need.

To increase provincial and territorial capacity to provide testing, we're buying:

• molecular tests, such as the Cepheid GeneXpert platform
• antigens tests, such as the Abbott Panbio

Each province and territory decides how and when to use devices, as informed by:

• national testing guidance for diagnosis
• guidance on the use of rapid antigen detection tests

Tests are distributed by considering the following priorities:

1. COVID-19 hotspots where communities have requested assistance
2. regions with higher-risk populations
3. provinces and territories based on an agreed upon distribution approach

We're working with Indigenous Services Canada to distribute these tests to northern, remote and Indigenous communities.

We're working to continue to provide a supply of COVID-19 tests to provinces and territories on an ongoing basis.

Laboratory services

Canada's National Microbiology Laboratory is supporting 6 federal surge capacity testing sites in:

1. Guelph, ON
2. Ottawa, ON
3. Moncton, NB
4. Winnipeg, MB
5. Vancouver, BC
6. Lethbridge, AB

Having laboratory testing in each region will help reduce wait times for test results and increase the impact of regional contact tracing efforts.

These labs are performing diagnostic tests and provide the results to public health authorities. Each lab is able to process over 1,000 tests a day. Robotic automation will support capacity in some of the labs.

Contact tracing

We're providing up to $17.5 million in funding to Statistics Canada to support contact tracing services, including:

• contacting those who have been near an infected person or people (contact identification)
• providing listed contacts with information about how to monitor their health and prevent disease transmission (contact listing)
• regularly following up with contacts to monitor for symptoms and direct them to appropriate health services (contact follow-up)

Statistics Canada can currently make over 17,000 calls a day.

Provincial and territorial public health authorities provide Statistics Canada with guidelines and direction to help with contact tracing services.

Safe Voluntary Isolation Sites Program

The Government of Canada’s Safe Voluntary Isolation Sites Program is providing over $181 million over 3 years to municipalities and health regions across Canada. Funding helps communities establish and operate safe voluntary isolation sites for those who may have COVID-19 and need a place to isolate safely. The program is set to end March 2023.

The program aims to reduce the spread of COVID-19 in locations that are at risk of high rates of transmission. This may be the case for those living in crowded housing conditions or for those with limited resources. It makes it possible for people to isolate safely for the required period as determined by their regional health guidelines. Access to these sites is voluntary, and local public health officials determine eligibility and manage all aspects of the sites.

If you’ve tested positive for COVID-19 and need somewhere to isolate safely, contact your local public health authority. They’ll be able to determine what options are available in your region.