Small and medium businesses: the Canada Revenue Agency is committed to Serving You Better
Businesses and accountants: Your feedback will help shape improvements for coming years
- The full results of the consultations can be found in the Report on the Canada Revenue Agency’s 2018 Serving You Better Consultations with Small and Medium Businesses. The report builds a clear and achievable action plan to deliver service and program improvements for small and medium sized businesses through 2021.
Serving You Better is a key component of the CRA's commitment to improve services offered to Canadians and to recognize small and medium businesses as valued clients of the CRA. When small and medium businesses give their feedback to the CRA, they are sharing valuable insights that the CRA can use to make our programs and services more streamlined and client-focused.
- 2018 Serving You Better consultations with small and medium businesses
- 2016 Serving You Better consultations with small and medium businesses
- 2014 consultations – CRA report
- 2014 consultations – Third party report (Ipsos Reid)
- 2012 consultations
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