Table of contents for the Report on the Canada Revenue Agency’s 2018 consultations with small and medium businesses

Message from the Minister 

2018 Serving You Better consultations with small and medium businesses

We will continue to modernize and raise awareness of the CRA’s digital services

We will continue to make tax information easier to access, understand, and use

We will continue to clarify information about payment options

We will continue to improve services related to the audit, collections, and appeals processes

North of 60°

2021 and beyond

In case you missed it

The fax machine

Your feedback leads to meaningful improvements

A final word

Top 10 action items from the 2018 consultations


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