Minister’s message
I am pleased to present the Report on the Canada Revenue Agency’s consultations with northern residents.
As Minister of National Revenue, I made a commitment to improve the CRA’s service model and make the CRA a tax administration that offers world-class government services for both businesses and Canadians. When the CRA met with businesses in Whitehorse, Yellowknife, and Iqaluit to hear feedback related to CRA’s services, we also heard the challenges faced by northern residents when it comes to meeting their tax obligations. In response, the CRA is improving services for northern residents, and is committed to enhancing its service culture.
I would like to thank the local chambers of commerce and accounting organizations in Whitehorse, Yellowknife and Iqaluit for hosting these sessions, and playing a key role in bringing together the individuals and businesses who participated in our events.
As a Member of Parliament representing one of Canada’s smaller and more remote regions, I am pleased to add this report to my efforts to humanize the services offered by the CRA and to ensuring a tax system that is fairer, more helpful, and easier to use for all Canadians.
The Honourable Diane Lebouthillier,
Minister of National Revenue
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