Need to contact the CRA about your business taxes? Here's some guidance on how to get the information you need.

April 4, 2022

Ottawa, Ontario

Canada Revenue Agency

High call volumes to the Canada Revenue Agency's (CRA) Business Enquiries Line can result in long wait times to reach a client service representative.

Here are some quick and easy alternatives to finding the information you need (instead of calling).

Check We're improving the information on our web pages to make it easier for Canadians to find what they need online. This includes services and information for:

Try our suite of digital services: The CRA has a suite of digital services to help you quickly and securely complete transactions online. This suite of services will allow you to:

This is where you'll find popular tools for businesses such as My Business Account and Represent a Client.

Download the Canada Business App: The Canada Business App simplifies access to government services for small and medium-sized enterprises in Canada. Designed with business owners in mind, the app puts government programs and services at your fingertips. Canada Business App provides easy navigation to government programs and services; provides recommendations that are tailored to your business; provides easy access to COVID-19 support and other programs and services, and more. Download it now on the App Store or Google Play.

If you still need to call us

For information or transactions that cannot be performed online or if you have account specific questions about your business, call our Business Enquiries line at: 1-800-959-5525.

Our phone lines are open:

For more information about our hours of service, visit Contact the Canada Revenue Agency.

To protect account security, you will be asked a number of questions to validate your identity, please have the following information ready:

Contacting us on someone else's behalf

Only authorized representatives are able to call on someone else's behalf. Representatives are individuals you authorize to help manage your business' tax information. It's important to know who your representatives are and what information they have access to. You can remove representatives that are not current by using My Business Account.

Authorized representatives can do one or more of the following:

To learn more, go to New: Confirm a representative using My Account or My Business Account.


Media Relations
Canada Revenue Agency

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