When you owe money – collections at the CRA
Phone calls
As of September 2020, you may receive a phone call from the CRA about your existing debt. The CRA will reconnect with taxpayers to re-evaluate their financial situation and agree to a payment arrangement, where possible. No legal actions will be taken at this time.
Get help with your payment obligations. Find out what to do if you have debt with the Canada Revenue Agency (CRA).
Services and information
Personal income tax debt collection
Debt payment, payment arrangements, help in case you cannot pay, and what may happen if you do not pay
Corporate income tax, GST/HST and payroll deductions debt collection
Debt payment, payment arrangements, help in case you cannot pay, and what may happen if you do not pay
Canada Student Loan and Canada Apprentice Loan debt collection
Debt payment, payment arrangements, help in case you cannot pay, and what may happen if you do not pay
Collection of overpayments
Debt payment, payment arrangements, help in case you cannot pay, and what may happen if you do not re-pay your EI, OAS, CPP or child and family benefit overpayments
Customs debt collection
Debt payment, payment arrangements, help in case you cannot pay, and what may happen if you do not pay
Protect yourself against fraud
Recognize scammers pretending to be from the CRA
Report a problem or mistake on this page
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