Contact the Canada Revenue Agency about your debt

You can speak with a collections agent about your debt or to find out more information about our collections policies.

Tax debt for individuals

Tax debt for businesses

  • For GST/HST debt, call 1-877-477-5068
  • For payroll tax debt, call 1-877-548-6016
  • For corporation tax debt, call 1-866-291-6346
  • Teletypewriter (TTY), call 1-800-665-0354 or see services for persons with disabilities

Other government programs debt

Calls from outside Canada and the United States

(We accept collect calls by automated response. Contact your service provider or operator to initiate the collect call. You may hear a beep and experience a normal connection delay.)

  • For individuals and non-resident trusts call 613-940-8495
  • For non-resident corporations and corporation accounts
    (including sole proprietors, partnerships, self-employed individuals, payroll accounts and GST/HST enquiries) call 613-940-8497
  • For part XIII tax and non-resident withholding accounts call 613-940-8499

Hours of telephone service

  • Individuals and non-resident trusts – within Canada and the U.S.A.
    • 9 am to 5 pm (local time) from Monday to Friday (except holidays).
  • Individuals and non-resident trusts – outside Canada and the U.S.A.
    • 9 am to 5 pm (Eastern time) from Monday to Friday (except holidays).
  • Non-resident corporations and corporation accounts – within Canada and the U.S.A.
    • 9 am to 6 pm (local time) from Monday to Friday (except holidays)
  • Non-resident corporations and corporation accounts – outside Canada and the U.S.A.
    • 9 am to 6 pm (Eastern time) from Monday to Friday (except holidays)
  • Part XIII Tax and non-resident withholding accounts – within Canada and the U.S.A.
    • 7:30 am to 6 pm (Eastern time) from Monday to Friday (except holidays)
  • Part XIII Tax and non-resident withholding accounts – outside Canada and the U.S.A.
    • 7:30 am to 6 pm (Eastern time) from Monday to Friday (except holidays)

Collections Policies

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