Order alternate formats for persons with disabilities
The Canada Revenue Agency (CRA) provides accessible forms, publications, and personalized correspondence in alternate formats for persons with disabilities. The alternate formats we can send you are:
- Digital audio (MP3) – Content is put onto a digital storage media and can be listened to as an audio file.
- Electronic text (Etext) – Content is put onto a digital storage media and can be read to you with screen reading software.
- Braille – Content is printed on paper with raised dots.
- Large print – Content is printed in large text (18-point type).
For forms or publications in regular print format, use the Forms and publications ordering system instead.
How to order alternate formats
Alternate formats for CRA forms, publications, and personalized correspondence can be ordered online or by phone.
For Individuals: 1-800-959-8281
For Business owners: 1-800-959-5525
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