Questions and answers about payments to the CRA

Yes, you can make a payment or schedule future payment(s) to the CRA directly by logging in to the online banking site or mobile banking app of most Canadian banks or credit unions.

For more information, go to: Pay online with your bank or credit union - Payments to the CRA - Canada.ca.

Options and services available to you depend on your bank or credit union and on the banking package you have. Check the details with your bank or credit union.

Yes, for a service fee, third-party service providers offer payments by credit card and can send your payment and remittance details online to the CRA for you.

The CRA does not accept payments directly by credit card (Canadian or international).

For more information, go to: Pay through a third-party service provider - Payments to the CRA - Canada.ca

Yes, you can make payments to the CRA using your debit card.

• With a Visa or Mastercard logo from a participating bank or credit union through the CRA's electronic service called My Payment. For more information and conditions of use, go to: Pay with a debit card through the CRA's My Payment service - Payments to the CRA - Canada.ca.
• You can also make a payment with a debit card at any Canada Post retail outlet across Canada using a quick response (QR) code. For more information, go to: Pay in person at a Canada Post retail location - Payments to the CRA - Canada.ca
• Some third-party service providers may also offer debit card payments. For more information, go to Pay through a third-party service provider - Payments to the CRA - Canada.ca

You can create a pre-authorized debit (PAD) agreement in your CRA Account. Your selected first payment date must be at least 5 business days from the date you create your PAD agreement.

Businesses can use pre-authorized debit through GST/HST Netfile to pay a balance due.

Individuals can authorize their EFILER (electronic filer) to set up a PAD agreement on their behalf to make a one-time payment.

For more information, go to: Pay by scheduled pre-authorized debit (PAD) through the CRA online services - Payments to the CRA - Canada.ca

You do not need a remittance voucher to pay using:

• Online banking- Pay online with your bank or credit union - Payments to the CRA - Canada.ca
• Pre-authorized debit- Pay by scheduled pre-authorized debit (PAD) through the CRA online services - Payments to the CRA - Canada.ca
• Visa debit or debit Mastercard through CRA’s My Payment service- Pay with a debit card through the CRA's My Payment service - Payments to the CRA - Canada.ca
• Third party providers (for a fee)- Pay through a third-party service provider - Payments to the CRA - Canada.ca.

You do need a remittance voucher when paying at the counter (teller) at a bank or credit union in order for the payment to be applied to your CRA account correctly.

Banks and credit unions do not accept photocopies of remittance vouchers.

If you do not have one, and the payment cannot be made electronically, order or print a remittance voucher or a payment form.

If you are paying by sending a cheque through the mail, you should include your remittance voucher in the envelope to apply your payment as you intend.

If you do not have one, you can:

• Include a copy of the notice you received requesting payment; or
• Write your full CRA account number and payment details in the memo field of your cheque or on a separate piece of paper

To pay the CRA using online banking, you must sign in to your personal or business bank or credit union's online banking service. Make sure you select the correct option under "add a payee" in order for the CRA to apply your payment correctly. Examples of common payee options are provided at Step 03 under Make your payment on the Pay online with your bank or credit union - Payments to the CRA - Canada.ca

Third-party service providers offer payments by credit card, debit card, or Interac® e-Transfer and can send your payment and remittance details online to the CRA for you for a service fee. Different service providers offer different payment methods.

For more information, go to Pay through a third-party service provider - Payments to the CRA - Canada.ca

Before checking to see if the CRA has received a payment you sent, allow:

• 5 business days for online payments
• 10 business days (plus mailing time) for payments by cheque or money order

Additional information can be found on the Confirm a payment - Payments to the CRA - Canada.ca page.

The option to change your payment amount depends on the payment method you use. For example, if you created a pre-authorized debit (PAD) using CRA’s online service, you can modify, cancel or skip a payment, however it must be done at least 5 business days before the scheduled payment date.

For more information, go to Pay by scheduled pre-authorized debit (PAD) through the CRA online services - Payments to the CRA - Canada.ca.

If you made a payment through your bank or credit union, please reach out to them directly.

If you received a collections letter or spoke with a CRA collections officer and then set up a payment arrangement to Pay your debt over time, and you need to change it or cannot make a payment, you need to call us.

Please refer to the Resolve an issue with your payment section on the Confirm a payment - Payments to the CRA - Canada.ca page for information.

The Canada Revenue Agency (CRA) is committed to providing a secure online environment for you to find information and complete transactions with us through My CRA account direct services. Please go to Access online services safely - Canada.ca page to see what the CRA does to ensure security and what you can do to be safe online.

The Contact the Canada Revenue Agency (CRA) - Canada.ca page provides information on different options to contact the CRA based on your enquiry.

You can verify the status of your payment by following the instructions on the Confirm if we received a payment page.

The CRA does not accept payments in non-Canadian currencies.