Table of contents: Accessibility Strategy for the Public Service of Canada
- Foreword
- Introduction
- Goal 1: Improve recruitment, retention and promotion of persons with disabilities
- Goal 2: Enhance the accessibility of the built environment
- Goal 3: Make information and communications technology usable by all
- Goal 4: Equip public servants to design and deliver accessible programs and services
- Goal 5: Build an accessibility-confident public service
- Conclusion
- Appendix A: glossary
- Appendix B: roles and responsibilities
- Appendix C: results framework
- Appendix D: where departments should start
- Appendix E: promising practices within the Government of Canada
- Appendix F: scan of other jurisdictions
- Appendix G: What We Heard: First Survey on the Draft Public Service Accessibility Strategy
- Appendix H: What We Heard: Second Survey on the Draft Public Service Accessibility Strategy